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Artist TweedTone20R 20 Watt Tube Guitar Amp Combo
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- 20W valve/tube guitar combo amplifier, 2 channels
- Two EL84 power tubes + three 12AX7 preamp tubes
- 1 x 12" Celestion Seventy-80 speaker
- Onboard reverb; 3-band EQ; tweed covering; cabinet 495W x 445H x 255D mm
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Artist TweedTone20R 20 Watt Tube Guitar Amplifier Combo
Introducing the Artist Tweedtone20R amplifier, your ticket to a vintage sound without breaking the bank! One of our all-time best-sellers, the Tweedtone20R boasts two channels—clean and overdrive—giving you ultimate control over a massive palette of tonal variations. Loaded with two EL84 power tubes and three 12AX7 preamp tubes - The Tweedtone20R delivers a true tweed tone when pushed into its tasteful valve break-up that our customers know and love.
Each channel comes with a dedicated volume control, plus a master volume, providing ample clean headroom for gigs and rehearsals whilst allowing you to drive the Clean channel for a warm, dynamic breakup at manageable volumes—ideal for both home practice, studio work, Whether you're playing in a small venue, or on a stage for thousands of fans, this is the perfect amp for you!
When you engage the overdrive channel, you’ll experience a creamy distortion with a rich harmonic complexity. Alternatively, keep the amp clean and send your favourite pedals through the front end—the Tweedtone 20R is a great platform for pedals! The in-built digital reverb also provides a lush blanket to your tone—keep it low and subtle, or dial it up to get that long, dreamy ambience.
With a responsive 3-band EQ at your fingertips, dialling in your sound has never been easier. The amp is equipped with a high-performance Celestion 70-80, a detailed and crisply defined 12-inch speaker with a tightly controlled low-end and punchy aggressive upper mid-range. It also features a handy footswitch jack on the back, letting you seamlessly switch between those pristine clean tones and the deliciously dirty overdrive with ease. (Footswitch sold separately)
(13549)
The Tech Features
Model: Tweedtone20R
Brand: Artist
Output Power: 20W(RMS)
Speaker: 1 x 12 inch, Celestion 70/80 Speaker
Speaker OHM: 8 ohm
Tubes:
- 2 x EL84 Power Tubes
- 3 x 12AX7 Preamp Tubes
Control Panel:
- INPUT - Connection to the instrument.
- CLEAN VOLUME - Sets the volume of the Clean channel.
- DRIVE BUTTON - Manually switch between the Clean and Drive channels.
- DRIVE GAIN - Sets the amount of gain or distortion in the overdrive channel.
- DRIVE VOLUME - Sets the volume of the Drive channel.
- TREBLE - Adjusts the high-frequency equalization range as required.
- MIDDLE - Gives active midrange equalization with boost & cut.
- BASS - Adjusts the low-frequency equalization range as required.
- MASTER VOLUME - Adjusts the overall volume of either the Clean. or Drive channels.
- MASTER REVERB - Adjusts the amount of reverb added to the normal signal.
- FOOTSWITCH INPUT - On the back of the amp. This switches the Clean and Drive channel. A footswitch is not included. (Please note, the drive button needs to be pressed in for this to work)
- STANDBY SWITCH - Switches the amp in/out of standby power mode. Wait until 30 seconds after the power switch is turned on to prolong your tube life.
- POWER SWITCH - Main amplifier ON & OFF.
Dimensions: W 495mm x H 445mm x D 255mm Weight: 17kg
Optional Accessories: Belcat FST22 Latching Footswitch
Power Consumption: 85W
Power: (See our blog post for more details)
- AU & NZ: 240V with AU/NZ Plug
- UK: 230V with a UK plug (with a 13a fuse in the plug)
- USA: 120V with a USA 3 pin plug
We use Courier services to ship our goods to you as fast as possible. Once the package leaves our warehouse the time to your door depends on your location, and any reported delays in your area.
We ship all orders for free. All deliveries are insured so if an item arrives damaged we'll happily refund or replace it for you. Check our warranty page for more information.
Purchases with Artist Guitars come with a 3-year Warranty. Warranty is only valid to the original purchaser and in the original country of purchase. Please take note of your order number to help us verify your purchase in the event of a warranty claim.
If the issue can be fixed by replacing a part, we will send it to you free of charge. Spare parts are shipped from our office in Sydney, Australia. If more extensive work is required our Customer Happiness department will arrange a free return slip or courier collection to get your item returned for further assessment.
Also included in your warranty is our industry leading 100 Days Change of Mind Policy
If you're not completely satisfied with the quality of any of our products, we'll be happy to arrange a free return of your product for an exchange or full refund, including any shipping charges. This also covers instances where you may have bought the wrong size or if you simply change your mind.
If you do require a return, just Open a Support Ticket and we'll either send you a reply paid label for Australia Post or arrange for a collection by courier. This will depend on your location and the product you purchased. If you have any trouble you can contact us.
Customer Reviews
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GrahamVerified Buyer
Great blues/rock amp with a budget price
This is a very capable amp, loud enough to gig with but you can still drive the preamp hard and turn down the master volume to bedroom levels. Artist are great people to deal with and Im very happy with this amp, it’s a keeper for sure.
Store OwnerThanks for your review! Please do not hesitate to reach out to us if you have any questions.24 August 2026 -
Andy HeronVerified Buyer
Best company to deal with.
Thank you again for your great service. This little amp is full of pleasant surprises. Has all I need.So easy to find what I'm looking for. Keep up the high standard.
Store OwnerThank you for your review! We’re thrilled you had a great experience!1 June 2026 -
StephenVerified Buyer
Loud or bedroom volume - great sound
I wanted an amp that I could practice in my room without disturbing the house, but when I practice with my brother, he plays loud and I need to be able to be heard. This amp has a clean channel with a volume control, and an overdrive channel with gain and volume controls. both of these volume controls are before the signal gets to the master volume...So you can turn up the clean channel loud to get grit into your sound but then turn down the master volume so you are not loud in the room - works great. I don't know how loud this goes as master volume at 1/3 is very loud for inside a 2 car garage size room. If the 12 watt amp had these two-tier volume controls (it doesn't) then the 12 watt amp would be more than enough for many people and easier to carry than the 20 watt. The 20 watt is only a one hand carry, but a heavy one hand. Great amp, great value.
Store OwnerThanks so much for your review! Please do not hesitate to reach out to us if you have any questions.10 April 2026 -
JoeVerified Buyer
AWESOME AMP
Bought this amp a while ago. We have put it through it's paces. Absolutely love it. Fantastic Work Artistic Guitars.
Store OwnerThat sounds great! Thank you for your feedback!15 February 2026 -
Neil McGrathVerified Buyer
TrueTone20R
The amp is fantastic. Absolutely stoked with it!
Store OwnerThank you so much for your review. We really appreciate it.30 December 2025
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Glynn SherrisVerified Buyer
Really nice amp
What a great little package. an all valve amp, not dissimilar to my Peavey MH20, just with out the loop in/out and other bells and whistles. But sounds terrific. The only negative is that with mine the red bezel light would only work intermittently, so I replaced the inside of it with a LED and problem solved. I'd rather do this than send it back.
Store OwnerThanks for your review! This really helps us improve the quality of our products. Please do not hesitate to reach out to us if you have any questions.16 December 2025 -
TonyVerified Buyer
Crazy Good Amp
Well done again Artist. This amp is an absolute gem! Given I hadn't had the luxury of test driving this baby, I relied completely on the demos from Shane and Brett. Obviously, the tones were demonstrated well and were super accurate. My decision to purchase this amp was based simply on the look on Bretts face toward the end of his demo, you could see he was impressed. So, this was an absolute no brainer for me. Once this little wolf in sheeps clothing arrived home, I was blown away. Yep , it's loud, but what great tones at all volume levels. The versatility is possibly the best part of this sweetheart, you can dial up a tone for almost any situation. Having said all this, the way it feels under the fingers is absolutely beautiful. I haven't gigged this unit yet, but I'm certainly not worried about how it will cope. On a side note, I have purchased a number of other products from Artist Guitars over the years and every one of them has far exceeded my expectations. Thankfully I've never needed the support team, but I can say the purchase and delivery process has always been spot on. Thanks to the Artist Guitars team for bringing great products to us time after time. Cheers Tony
Store OwnerThanks so much for your review! Please do not hesitate to reach out to us if you have any questions.24 September 2025 -
Jason BancroftVerified Buyer
Sensational Amp!
This amp absolutely sings. It’s small enough to turn up the master at home and still get a great break up tone. Takes pedals like a beast. Such a brilliant, Australian made amp. The team are really responsive in communication too, with great support. Well done!
Store OwnerThank you so much for your review. We really appreciate it.27 August 2025 -
ScottVerified Buyer
It breaks up beautifully
All tube warmth and12 " speaker headroom. Sounds great at low volume levels too.
Store OwnerThanks for your review! We are always here if you have any questions.2 August 2025 -
Phill SaleraVerified Buyer
Artist TweedTone20R
My first comment on this amp: impressive with a warm and aggressive sound at the same time! Let's say that in my long career as a professional I have tried many! The sound that comes out is beautiful! The even more beautiful thing is that under your hands it flows well! It has no delays and is reactive and fluid, does it seem strange? No! at a quality superior to the price. I recommend it. Phill Salera
Store OwnerThank you so much for your review! We really appreciate the support!31 May 2025 -
Adam NVerified Buyer
This Amp is Killer
I was going to buy a Fender Blues Deluxe, glad I didn't. At a fraction of the price, this Amp sounds amazing. Clean and warm anbd the drive channel has plenty of grit and warmth. At this stage I'm not even going to buy a pedal. So glad I found these guys. Loads of $$$ doesn't necessarily mean good. This company and the equipment is the real deal!
Store OwnerThanks for your review! We are always here if you have any questions.28 May 2025 -
KaneVerified Buyer
Excellent amp, excellent company
This is a follow up to my November 2022 review.I got this amp in February 2022 and this amp is still just as awesome sounding as it was back then. Amazing value for money. Super loud if you want to jam with a drummer or gig with. The only thing I have had to do since I got it was re-tube it after 2 and a half years of heavy use which is completely normal for any tube amp. I liked this amp so much when I first got it that I found out what tubes it used and got some for when I would need them, cos I play a lot and have owned a mesa boogie that had to be re-tubed a few times. These amps are a winner all the way, and this company is a winner all the way. I get all my strings from them and I want to buy one of their AS72 guitars, not cos I need it, but because I THINK I need it! They have amazing youtube reviews and I might have a problem called gear acquisition syndrome!
Store OwnerThank you very much for your review! Please feel free to reach out to us if you have any questions.17 May 2025 -
RikVerified Buyer
Tweedtone 20r
The Amp is immaculate, sounds fantastic and looks the part. Really happy with the clean and drive tones at low volume the pedals through the front when playing live. Great value for money and a great after sale service from Artist Guitars. You just can’t beat a tube amp !!
Store OwnerThanks so much for the fantastic review! We're stoked to hear you're loving the amp. Yeah, nothing beats the feel of a real tube amp! Rock on!25 April 2025 -
ShaneVerified Buyer
Tweedtone 20R tube amp
This is an awesome amp with plenty of grunt. using at home can still get great tones at low volumes. Can’t beat the price and along with the fast delivery Thanks again
Store OwnerThanks for your review! We are always here if you have any questions.16 April 2025 -
ShaneVerified Buyer
Tweedtone 20R tube amp
This is an awesome amp with plenty of grunt. using at home can still get great tones at low volumes. Can’t beat the price and along with the fast delivery Thanks again
Store OwnerWe appreciate the time you have taken to write a review. Thank you.11 April 2025 -
ShaneVerified Buyer
TweedTone 20R Amp
Great amp for a great price . Delivery was also amazingly fast .. thanks again
Store OwnerWe appreciate you taking the time to leave us a review. Thank you for the positive rating!27 March 2025 -
ShaneVerified Buyer
TweedTone 20R Amp
Great amp for a great price . Delivery was also amazingly fast .. thanks again
Store OwnerThank you for your feedback! Please feel free to reach out to us if you have any questions.24 March 2025 -
Paul ChristensenVerified Buyer
Review update
I posted a review recently (probably below this one). Here's an update. Artist got in touch with me within 2 hours of the review, asked for a video of the problem. I sent it, and they asked me to send the amp back at their expense for repair or replacement. I did so and a replacement amp is on its way. Very impressed with their customer service....5 stars.
Store OwnerThanks so much for sharing your experience with us. We look forward to your next purchase.31 January 2025 -
Paul ChristensenVerified Buyer
Great sound...but...
I bought this new a year or two ago. I like the sound, it's a great little amp. Now for the but. It quickly developed what sounded like a cabinet rattle. I pulled it down and reinforced all the cabinet joints but it was still there. Consequently I've hardly used it. The other day I pulled it out again to try my resonator through it....only to find the reverb doesn't work any more. So not really impressed. The amp has done probably no more than 4 hours playing time. However a mate has one and he's had no dramas with it at all.....so maybe I just got a bad one.
Store OwnerI am sorry to hear about the problems you have encountered with the amplifier. We have reached out to you to assist in resolving this. Our products are covered with a 3 year warranty. To file a warranty claim, our customers can always contact us.22 January 2025 -
Donald CampbellVerified Buyer
Good amp.
I have had my Artist Tweed Twenty for about eight years and it has not failed or played up at all. One thing I changed was put on a Private Jack speaker, the 70/80 is a hard cold speaker, in my opinion. Robb, the guy who does my fixing, say the wiring and all that, was well done. I like this amp a lot and say, buy one, good buying,
Store OwnerThanks so much for sharing your experience with us. We look forward to your next purchase.23 December 2024 -
Ben LittleVerified Buyer
punch
Not only is this amp an amazing price, but it packs a real punch for it's size and weight. The sound quality for my ears rivals most single speaker combo amps I have played through. All in all one of the best amps I have owned! Thankyou Artist Guitars. I also received a relic yellow Telecaster today and it too has knocked me off my feet. Once again, price point , weight and craftsmenship. Awesome.
Store OwnerThanks so much for your review! Please do not hesitate to reach out to us if you have any questions.16 September 2024 -
RaelVerified Buyer
Very impressed
I was looking at an AC15 but ended up seeing one of these in the customer returns section. Very impressed with it. Sound wise, it compares very favourably to much more expensive tube amps I've heard! It's got a really nice clean channel, heaps of headroom but it will break up really nicely if desired, even at low volumes thanks to the master vol. The tube screamer circuit is great, too. I did end up changing the seventy 80 speaker out for a G12H anniversary because I really like them, but honestly it already sounded great and this is not necessary. Highly recommended.
Store OwnerThanks for your review! We really appreciate the support. Please feel free to reach out to us if you have any questions.27 July 2024 -
JasonVerified Buyer
Tweed tone 20r
Absolute beast of an amp! Especially for the price It's as good as amps I've owned twice the price.
Store OwnerThank you for your review! We are always here if you have any questions.4 June 2024 -
Ron BakerVerified Buyer
All you'll need.
Everything about this amp shows materials and workmanship equal to proverbial " big brands twice the price or more". I've played it with an American Strat and Thin line Tele with P90's, The tones are silky smooth with no unwanted noise. As others have said, by experimenting with the volume of the clean channel, master and guitar you can set some meaty sounds. You can do a similar thing on the drive channel. I've used the amp with a six piece band at gig volume and it cuts through with room to spare, I won't miss an opportunity to express a gripe I've long had with vintage styling amps and that's the control panel. It's really difficult to read white letters and numerals on a reflective chrome background, especially under stage lighting.
Store OwnerWe are glad to hear that you are happy with our product. Thank you for sharing this feedback with us and for the support!15 November 2023 -
Phil HastieVerified Buyer
Amazing Tone
The more I experiment with this amp the better it gets. Great tones especially on the CLEAN Great value
Store OwnerThank you for the review. We truly appreciate it.8 November 2023 -
JohnVerified Buyer
TweedTone20R exceeds expectations.
I am mostly a home studio player, rare forays into gigs. Have been for many years using an Orange MicroTerror thru an old Blues Junior cabinet, with the 12AX7 swapped out for a 12AY7 in search of a little more clean headroom. Wasn't bad but I needed a more versatile sound, so after much research settled on the TweedTone20R. Very happy with this choice, great clean channel that, as so many have said, takes pedals really well. At first I didn't get along with the onboard drive channel, but as I played more with settings I have really grown to like it - get the footswitch, for the small extra $$ it's well worth it. The very high level of quality articulation coming from the speaker immediately had the non-guitarists in the house commenting how much better it sounded compared to the same songs on the old amp. Have fitted a 12AY7 in V2 and like it even more. Particularly impressed by: the clean tones, the very effective EQ and the clear distinction between the 3 volume controls (clean channel, drive channel and master) for instance, you can turn one way down and the other way up without the effects blending too much and interfering with each other. It gets along really well with all of my guitars. Still discovering tonal capability, I do find myself wandering into the music room more often, just to fire it up for 10 mins and experiment - a good sign for a keeper purchase. Biggest downside I can find is that the knobs turn very easily, if you adjust on the fly be careful not to bump an adjacent one... Thanks to Artist Guitars, interestingly I have three of their guitars (Grungemaster, BBurst 58X 10th anniversary and a TC59) plus a Tele build with Twangler pickups amongst my collection , and they too spend a lot of time out of the rack and in my hands!
Store OwnerThank you so much for the review. We truly appreciate it.16 August 2023 -
Luis fernandoVerified Buyer
Great preforming amp
Couldnt ask for a more elegant sound projector. Clean sound throughout amazing at all genres. And very affordable
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!23 June 2023 -
JackVerified Buyer
Artist tweed tone 20
WOW, originally saw this on Shane’s YouTube channel and I’ve gotta say this amp certainly lives up to the hype! It arrived in 4 business days and arrived in perfect condition. I really cannot fault this amp, it handles pedals very well, super easy to dial in a good tone. I only really wanted this as a clean platform for my pedals but I can seriously see myself using the drive channel a lot as it’s a very usable sound. Reverb is excellent, and the overall build quality is very good! I cannot recommend these amps highly enough! 10/10 from me
Store OwnerWe are glad to hear that you are happy with our product. Thank you for sharing this feedback with us and for the support!11 April 2023 -
DavidVerified Buyer
Just. Wow.
I bought a discounted "customer returned" Tweed Tone 20R after mulling over these for over two years. What an amazing amp this is - my first valve amp after playing solid states for a VERY long time. As an ageing dude bashing away in his man cave I couldn't justify forking out considerably more for something secondhand from Vox or Laney just to have something with valves in it. I really can't imagine what might have happened to make the previous owner return this one - she is absolutely beautiful. I have spent a couple of nights trying her out on a range of guitars with a diversity of pickups. Every single one has never sounded better! I haven't even moved off the Clean channel yet. It breaks up so nicely and this thing is really loud. I've barely moved off 7 o'clock on the master volume. The reverb is really pretty and I've barely touched my pedals but I can see that it's going to sing particularly nicely with a bit of EHX Soul Food being fed to it. One final shout-out to Artist Guitars: my LP59CSB and G-Master sound absolutely AWESOME through the new baby. Believe the hype, my friends - this amplifier is superb value at full price and I just regret I didn't take the plunge earlier.
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!18 March 2023 -
Steve BoomVerified Buyer
Great Amp but Melted
Firstly, this is a great amp. Sound is incredible and did everything I wanted it to. Sadly after my third use at a practice session the room filled with a pungent stench and the amp completely stopped working. It looks like the transformer maybe just burnt out. Before this I can’t speak highly enough of the sound and I imagine I am in a small minority with the amp dying on me. I’ve bought a lot of items from Artist and they have always had tremendous support and I’m certain I could return this, but sending it back is a painful experience with the job I have. I will see if I can get repaired locally
Store OwnerI am really sorry for the inconvenience. I sent you an email on how we can have this issue resolved for you.14 March 2023 -
Greg prowVerified Buyer
Tweed Tone 20R I think I’m in love!
I was on the verge of buying a Fender Hot Rod Blues deluxe when I got talking to a fella who asked me if I had tried the Artist Tweed Tone 20R, I told him I had never even heard of them. After a bit of research and asking around I am now a very happy owner of one and mightily impressed. I didn’t want to be my king around with pedals and with this amp I don’t need to. It has a lovely biting clean channel and a crunchy drive Chanel and that’s all I needed and wanted, could not be more satisfied I love it, and it weighs so much less than my old Vox Ac30. Also the service from the crew at Artist was absolutely impeccable.
Store OwnerThank you so much for your review. We appreciate it.19 December 2022 -
Kane HeathVerified Buyer
Best amp I have ever had
These amps are so great. They sound awesome and mine has been awesomely reliable. I have owned a mesa boogie SOB and a Vox AC30 and this is better than they were. They all have different sounds but this is much more versatile. The tone is awesome. As clean as you want and as dirty as you want and it's super loud too. You can buy this for "value for money" but you can also buy it because it's a miracle amp. Also it seems of high quality, I have taken it in my car with me on long distances, always works fine. No scratchy pots. I thought i had a problem with it early on and I apologise to the Australian Artist company contact and the tech i spoke to as well for wasting their time! I thought it kept dropping in volume and tone after 5 -10 minutes of playing. They organised a courier to come and pick it up, but just before we confirmed the day, i cancelled the warranty request because i found out the problem was with my guitar pickup selector switch (a PRS guitar which is weird). I automatically assumed it was the amps fault because it was so dang cheap! If i ever become some kind of big gigging musician, I am just gona buy another one of these and run them together. Miracle amp! Miracle customer service! Great bouncy springy tube tone. I like it so much i bought the exact replacement tubes for it in advance for when i wear these ones out, but its going strong after nearly a year of mainly bedroom playing but some louder jams with a drummer too.
Store OwnerThank you for the awesome review! If you need anything, please don't hesitate to contact us. Cheers!12 November 2022 -
Eric RasmussenVerified Buyer
Great value valve amp!
I think you can’t go past this amp for value in a all tube 20w amp. While I’m not totally sold on the overdrive especially at low gain settings, the clean sound is superb and very suitable for recording and smaller venue gigs.
19 October 2022 -
AgostinoVerified Buyer
I'm a Fender amp man but...
For months I've been telling the guys in the band I'm waiting for the Fender SuperSonics to come back in stock coz I'm getting one. (I'm tipping many reading this would be in the same camp) However, I saw Shane in the Blues review of both amps and thought I'd take the punt on the TweedTone20. And WOW! Unbelievable tone, this thing blew me away. Imagine the lads in the band when I roll up with this and not the SS, well they were absolutely speechless to say the least! The store eventually got the SuperSonic while the Artist was still on trial, I compared both myself but honestly could not see where the extra $1300 is justified to go the Fender. Well done Artist this rocks!
Store OwnerWow, thanks so much for your awesome review! We really appreciate the support. If you have any questions, please feel free to reach out to us, we're always happy to help!20 August 2022 -
John PerryVerified Buyer
Artist Tweed r20
I received my amp about two weeks ago. I liked using it but wasn't completely blown away. As far as amps go it is pretty basic, offering two channels and reverb. The only thing you can plug in the back is a channel pedal. (if you can find the outlet) However, something has changed, I don't know what it is but today it sounds fantastic. Perhaps I've got the settings right; I don't know. Now I realise this amplifier does not need anything more. I've had a wonderful day. I can't wait until I can get back to my band.
Store OwnerThanks for your honest review of the amplifier. We appreciate it.10 July 2022 -
PaulVerified Buyer
The Amp You need
This amp is absolutely fantastic it does everything you could ask for and more ,the valve set and circuit match the speaker perfectly.It can go from lead Crystal clean to an animal when driven I couldn't be happier,keep up the good work Artist Guitars.
Store OwnerIt is our pleasure and thank you so much for leaving us this feedback. We really appreciate the support!23 April 2022 -
StevanVerified Buyer
tweed tone 20R
Received this Amp a few weeks ago,delivered on time and to the right place. Well packed and sturdy packing ,the Amp was well presented with no marks ,very professional looking after having a good look at the finish I was satisfied with the appearance of the combo .Plugged it in and turned on the power switch waited a minute and went from stand by to on ,no clicks or humm ,Good ,all knobs were firm and worked as expected ,Plugged in my 2012 Gibson Les Paul Studio set the master to 3 and the clean channel Volume to 4 ,Well what a sound damm i was impressed , full rich sound and loud,very clean tone ,after playing around with the Bass ,treble and mids ,got the tone i was looking for and Happily entertained my neighbors for half an hour ,didnt need to turn it up as was loud enough and didnt want to piss anyone off ,reverb was lovely and rich. Over to the overdrive channel and damm that was not expected ,wont need a peddle, here ,but may be on the clean channel here,DS1 OR TUBE SCREAMER OR DELAY. I AM VERY IMPRESSED WITH THIS AMP, for the price and quality, worth every cent and more, you would expect to pay at least a GRAND FOR SOMETHING SIMILAR,from the U.S.A. or the UK ,WELL DONE ARTIST GUITARS
Store OwnerThanks for the awesome review! We really appreciate the support. Please do not hesitate to reach out to us if you have any questions, we're always happy to help!24 February 2022 -
Pete CmielVerified Buyer
Artist Tweedtone 20R Valve Amp
Artist guitars are now my go to place for any musical product that I need. Bought this amp mainly due to Shane’s comparison of the Tweedtone 20R versus the Fender Blues Junior, which in my view the Tweedtone is leaps and bounds ahead of the Fender. Heaps more features than the competition, half the price, build quality is fantastic and the service from Artist guitars as usual in my experience is flawless. I did have a slight issue with the amp which ended up being a suspect valve, replaced and all good. This thing is DAMN loud, I have to wait till my neighbours leave so I can push the speaker a little bit. Great sounds and features. Well worth every penny.
Store OwnerThank you for the review. We are happy to hear that you are satisfied with the amplifier and our overall service.17 February 2022 -
MickVerified Buyer
Excellent Amp and service
Hi there, This Amp is fantastic, well built and sounds great, it did have a small buzzing sound that would kick in every now and then, I contacted Artist who got me to send a video, within a week I had a brand new replacement amp at no shipping cost and no questions asked, just a great company with great products, I would highly recommend this amp, you would be able to gig with it and as I’ve said it sounds fantastic , Thanks again Artist, keep up the great work, every product and all dealings with you guys have been awesome
Store OwnerIt is our pleasure and thank you so much for leaving us this feedback. We really appreciate the support!31 December 2021 -
Marc SmithVerified Buyer
Artist TweedTone amp
Love it, love it and love it. Great amp, great price and I'll probably buy another to run them in stereo. I play in two fairly loud bands and I only need this amp on 1/4 volume on both the master and the channel. Great sound, plenty powerful enough, good EQ, really nice reverb and a great looking amp too. Very happy. Thanks again Artistguitars, as always super fast shipping and great back up service. I don't need to go anywhere else for music gear.
Store OwnerIt is our pleasure and thank you so much for leaving us this feedback. We really appreciate the support!10 December 2021 -
Marc SmithVerified Buyer
Wow ... what an amp.
It arrived today. ... super fast shipping by the way ... and boy does it rock. I absolutely love it. Now I can get rid of my Katana, my oversize and overweight Fender and my Ashdown. This amp does everything I want. Not crazy about the O/D channel but I prefer to use pedals and just one channel anyway. For the price it is amazing. Well done yet again Artist guitars, everything I buy off you is good.
Store OwnerWe really appreciate it for sharing this feedback with us. Thank you so much for the support!18 October 2021 -
AlexVerified Buyer
Best service by far
These guys are AMAZING..bought a Tweed 20r Amplifier. Was originally misplaced by Auspost. These guys sent another ASAP and arrived within 2 days . Unbelievable service . My go to shop for all my gear now. Amp is Unbelievable great sound great tone . Thanks again guys
Store OwnerThanks so much for this review. I'm glad the replacement arrived so quickly and that you're happy with it.23 September 2021 -
Ray PritchardVerified Buyer
Awesome Amp, awesome Service
Purchased this amp, really based on price, cos I was too tight to spend $1800 on a Fender Princeton. Figured I could afford to waste $600 if I wasn't happy with it. Turns out - this little amp rocks when it needs to rock, cleans up beautifully and it has a more than adequate reverb. Principle use was for my studio but I will happily gig this baby! Company sent it to Perth, no fuss at all. The guys at Artist clearly care about their clients. Had a slight intermittency issue with the on/off light so sent it back (at Artist's expense), they replaced the offending indicator light and shipped it straight back. Perth - Sydney - Perth, all within 10 days. Very impressed with the quality and the service. I'd purchase again in a heartbeat! Thanks so much Artist Guitars, great job!
Store OwnerThanks Ray for all your trust, support and understanding. We are always happy to go the extra mile to ensure our customers are happy with their orders. Don't hesitate to reach out if you have any questions or need help with anything. Cheers.14 June 2021 -
Sam FigalloVerified Buyer
Value for money
Artist Tweedtone 20R , What a great small to mid size stage amplifier featuring full valve 3 x 12AX7 in the drive section and 2 x EL84 for the power section so plenty of power with great tone and more than enough mid drive. I was concerned about the Digital reverb, but believe me, im a big reverb fan and im in love with the quality of sound im hearing . Amp uses a 12 inch Celestion Seventy 80 speaker ,, again, im impressed. Tweed finish looks great and I highly recommend adding this amp to anyone's collection . Ive got to give this Amp 5 stars , well done Artist
Store OwnerThank you very much for your feedback on the amp. This means a lot to us and we are glad that you like it. If you need help or have any question, just let us know. Cheers!5 June 2021 -
(Stinga) Ray PritchardVerified Buyer
Absurdly good Amp
Finally got my Tweedtone R20 Amp today and I must say I’m blown away. I was looking for a big rich clean tube tone that could handle the middle position of my Gretsch Electromatic and I’m not disappointed. Beautiful reverb and a drive channel that I’ll explore more deeply later. Price aside, this is a seriously great amp! Thanks to the great team at Artist Guitars.
Store OwnerThank you for leaving a review for the amp. We are glad that you are enjoying it. Feel free to contact us if you would need assistance or have any questions about the amp.28 May 2021 -
(Stinga) Ray PritchardVerified Buyer
Absurdly good Amp
Finally got my Tweedtone R20 Amp today and I must say I’m blown away. I was looking for a big rich clean tube tone that could handle the middle position of my Gretsch Electromatic and I’m not disappointed. Beautiful reverb and a drive channel that I’ll explore more deeply later. Price aside, this is a seriously great amp! Thanks to the great team at Artist Guitars.
Store OwnerWe are really happy to hear that you are enjoying the amp. Thank you for leaving a review for it. If you would need any assistance or simply have questions about it, please feel free to reach out to us.27 May 2021 -
(Stinga) Ray PritchardVerified Buyer
Absurdly good Amp
Finally got my Tweedtone R20 Amp today and I must say I’m blown away. I was looking for a big rich clean tube tone that could handle the middle position of my Gretsch Electromatic and I’m not disappointed. Beautiful reverb and a drive channel that I’ll explore more deeply later. Price aside, this is a seriously great amp! Thanks to the great team at Artist Guitars.
Store OwnerThanks for your feedback. We are happy that you like the amp. Feel free to reach out if you have any questions. Cheers!30 April 2021 -
AnonymousVerified Buyer
1 Channel - has onboard FX - still worth it
I've owned one of these since 2019 and it's been a very good amplifier. Very recently it's had some noises creep in - probably dry joins and some bad caps - so I cracked it open to see what would need doing (don't do this at home, I'm what you call "a professional"). Well, boy howdy, was I in for a surprise! This is a single channel amplifier with DSP reverb and a weird, 2-stage tubescreamer circuit in front of the input. Each stage of the JRC 4558D has a set of clipping diodes - without disassembly, it looks like some 1N4148 signal diodes on the first stage and a pair of red LEDs on the second. Makes sense when you realise the OpAmp is going to be used for make-up gain since it's only a single-channel amp. Sound is great, even with the weird effects stuff hanging around - should be marketed more accurately, though (not Artist's fault - this is likely straight from the factory)
Store OwnerThank you for the informative review. We really appreciate it. If you do have any questions or need any assistance with the amp, please do not hesitate to let us know or contact us.18 April 2021 -
Zachary MirazizVerified Buyer
THIS AMP SLAPS!!!!!!!
My TweedTone 20R just arrived and i am in love with it! It sounds INCREDIBLE! Beautiful sparkly clean tones, a drive channel with plenty of punch, and more than enough volume to tick off the neighbours! For this level of quality, at this price point you just can't go wrong. Shipping was super quick (arrived in 2 business days) and as always the crew at Artist Guitars are a pleasure to deal with. A+, 5 stars, 10/10!!
Store OwnerWe really appreciate the kind words and we are happy to hear that you are having a blast with the amp. Please do not hesitate to contact us if you have any questions or concerns.30 March 2021 -
Studio 131Verified Buyer
Update
Further to my other post, turns out the whole front grill is held in place by velcro, it pops off, a clever design which makes it quick and easy to get a mic on the speaker. Unfortunately mine has a big overspray of clear glue or paint dribbling down the timber panel above the speaker. If a light hits it on the wrong angle it looks bad but it's only cosmetic. Apart from that I'm enjoying recording with this amp, it gives a solid tube tone!
Store OwnerWe are sorry to hear about the cosmetic issues with the amplifier. It is not something that we normally encounter with the amp. Please send us an email to sales@artistguitars.com.au in order for us to assist you in getting this resolved. We have tried to look for the order associated with the email address used to place the order but we are unable to find an order on our system. Thank you and looking forward to your email.7 March 2021 -
Studio 131Verified Buyer
A couple of Problems
Firstly one of the screws holding the speaker in place was totally loose ex factory so I had to fix that. Second people should be aware the speaker is at least one inch offset behind the grill. If you want to close mic the speaker at a gig or recording you can't do it easily. Those 57s seem to like being closer to the speaker. I'm contemplating cutting a hole in the grill and fitting a plastic cover thing from a drum shop, drummers use em when cutting into kick drums. Apart from that I like all the controls, these amps are pretty loud and it has a fairly useable valve tone.
Store OwnerI am so sorry to hear that your experience with the Tweedtone20R has not been that convenient for you. If there is something that we can do to help, feel free to reach out to us at sales@artistguitars.com.au.25 February 2021 -
AnonymousVerified Buyer
Great Amp!
This amp is outstanding. Beautiful shimmering cleans, a more than adequate drive channel. It is loud but can be turned down to bedroom level and still sound amazing. I would definitely recommend this little beast. Nice work Artist Guitars.
7 January 2021 -
HughVerified Buyer
Artist tweed tone..
Awesome 20 watt tube amp... i own several other amplifiers but since receiving this it has become my number 1... Great amp Great price.. Awesome service overall..
4 January 2021 -
John BiechunVerified Buyer
Above & beyond expectations
I bought a Tweedtone 20r, which is a great little valve amp for the price, beautiful round clean tone with my Fender & roars on the drive chanel with my Epiphone....but I absolutely must give 5+ stars to the staff at Artist. - Being close to Xmas there was no end of trouble with the courier, but they chased it up on my behalf several times & kept me in the loop the whole way. They were courteous & responsive to my queries & I was never made to feel as if I was a bother. **Awesome Aussie Company ** shop with confidence - JB
9 December 2020 -
Geoff KendallVerified Buyer
One of the Best sounding Combo amps for the money
Absolutely a pleasure to play through I have used lots of different brand Amps over the years this one has all the important things you need, I was so impressed with the 1st one I brought another as a backup. For the Money you can't go wrong this is a fantastic Amp with plenty of punch if needed and a great sound all round..
2 October 2020 -
Clinton TyneVerified Buyer
Amazing amp no matter what it costs
Too good to be true and I am still shaking my head in disbelief. I am feeling this amp would sound great ran into a 2x12 cab. For the price I paid for this amp brand new I am going to buy another. This amp is gig worthy and can be very loud but sounds great in a band situation. If I had to describe the sound of it then I suppose you could say its a cross between a Vox and Fender, almost Dr Z Carmen Ghia. I would like to try it with a Celestion 2x12 cab.
27 March 2020 -
TimVerified Buyer
Great for cleans and high gain!
No one has mentioned how this amp is also a high gain monster! Great sparkling cleans with a strat and was also getting huge metal tones from my LP with blackouts. Great open-back tube amp combo that's very responsive to touch. Love it!
24 February 2020 -
Pat WalshVerified Buyer
Awesome - Artist TweedTone 20R 20 Watt Tube(Valve)
I love this Amp. At $499 It is pound for pound (and Dollar for Dollar) the Best value Valve amp around. it has separate Clean and Drive channels that You can toggle(noiselessly)between using an optional footswitch (I already had one) And both are Great The Clean is sparkly Clean and the Drive has some real Grunt. I have tested it with My Jimmy Vaughan Fender Strat(Single Coils), My PRS SE277 SemiHollow Baritone Guitar(P90s) and My Artist LP59 (Humbuckers)and all the Guitars really Shine through this Amp. My other Amps are a VoxAC15HW(Alnico Blue) and Vox AD60 VTX and this Little Champ is right up there with them at a fraction of the price
28 February 2018 -
AnonymousVerified Buyer
TweedTone 20R
Amp arrived this morning and I was immediately very impressed with the packaging. Plenty of cardboard protecting this beauty and although there are bumps and tears in the outside of the box the amp was untouched deep inside. After unpacking and a read of the one page instructions I powered it up and plugged in my Artist Butterscotch Tele (one of my favourites with new Tonepro Vintage Plus pickups fitted!!) An hour later I stopped playing and was stoked! Great amp and great fun! Before I bought this amp I wasn't sure if I needed it (not a reason I've worried about before) because I already had a Joyo 5 watt valve amp that really does all I need. As soon as I started playing though I new that I had a new favourite. Love the switchable clean/drive! Amazing possibilities of tone with heaps of grunt.
16 October 2017 -
JohnVerified Buyer
Brilliant Amp!
Super happy with this tube/valve amp combo. Sounds great with single coil or humbucker equipped guitars and can go low enough to be a practice amp for the house/bedroom, without annoying the neighbours. Build quality is excellent. This amp's value for money factor, can't be beaten, anywhere in the world, IMO. Buy with confidence. Free foot switch and leather strap intro offer was a nice touch, BTW.
26 March 2017 -
David BakerVerified Buyer
TweedTone20R 20 Watt Tube Amp
This is a very good amp. For the price I don't know of a better amp. I have several amps and have used many over the years. I also have the Fender SUPER-SONIC 22 COMBO (cost over $2000.00) which weighs a ton and does not perform any better. The tweed tone is also loud. The tone for the clean channel is just that and there is great tonal range from the dirty channel. The foot switch works seamlessly between channels and there is no noise when changing channel. Overall a very good tube amp at a very good price.
25 March 2017 -
Tony JaggersVerified Buyer
TweedieTone20R
After 50 years of different amps from Goldentones to Fender Hot Rods via Marshall Quads, Roland and Peavey I have finally found what I want at a price I can afford. I am blown away by this little beauty....the tone is sweet with my Strat and it rings with acoustiv harmonics if I stick a Maton in it...You see the venues I play have volume issues and I never get a chance to wind out previous amps and warm those tubes...but this amp allows me to push it to the sweet spot with heaps of headroom left. Maybe if I do an electric band gig it might need to be miked but then I usually am......it looks great....and sounds delicious. Only negative was I was expecting a bit less weight than the Fender Hot Rod Deluxe but its still pretty heavy (Yes I'm old....you guessed it) but that weight translates to good quality components. for $400...I am stoked
24 March 2017 -
Colin HaileyVerified Buyer
Half the cost twice the value.
I have had this amp for a week now and am incredibly impressed. First thing though it's tone is not the old Tweed amp tone of the 50s, more a Vox/Marshall sound. I tried a Blues Junior 3 a few weekd ago and this amp has a similar sound, as it should with the same tube configuration, but the top panel gives this Tweedtone much greater range and capability at half the price. I did a Db test using the clean channel with channel and master volume knobs set at 5 and the tone knobs also all at 5. At a distance of three metres I got a reading of 106Db. With the volume at 3 it read 100Db so this amp should be plenty loud enough to hold it's own in most situations. Using a Tele, a Strat and an Artist Guitars Cherry58 I have been exploring the clean tones and so far have not found anything I do not like. I mostly play clean and there seems to be a ton of headroom. The drive channel I have yet to explore but from the small forays I have taken into it it should suit those who like that overdriven sound. The combination of the Cherry 58 and this amp allows me to get everything from a great rounded jazz sound to hard driven rock aka Chuck Berry with something close to a BB sound in there as well. The amp is pretty quiet even with single coil pickups and works well with both Tele and Strat. The Tweedtone worked fine with all of the pedals I have tried on it so far analogue delay, chorus, tremelo, mini wah, acoustic simulator and overdrive. The only problem with this amp is going to be settling on one particular setting as there is so much variety. The trad tweed look is great and my wife loves the retro chicken head knobs so it's a hit all round.
9 March 2017
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Terms & Conditions
This website artistguitars.com.au and all content, trade marks and its related services, products, websites, tools and applications (Website) is owned and operated by Artist Guitars Pty Ltd ABN 59 160 522 574 (our, us, we, Artist Guitars). By accessing and using our Website you agree to comply with the following terms and conditions (Terms and Conditions). We may update our Terms and Conditions from time to time without notice to you. Each time you use our Website you should revisit these Terms and Conditions and your continued use of the Website constitutes your acceptance of them.
1. Using our website
We provide our Website to facilitate the supply of our products, to help us connect with you and to provide general information and relevant content that you may be interested in. You must not use the Website for any purpose other than its intended purpose, and you must not harm our Website in any way. When using the Website you must not act fraudulently, or provide us with false, inaccurate, infringing or misleading information. Parts of our Website may allow you to comment or submit your content, and in doing so you must not post anything that is inflammatory, racist, abusive, harassing, obscene, sexually explicit or that violates any Australian law or the rights of any person.
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Content on our Website is provided solely for your reference purposes. We include information for your convenience as a general summary of matters current at the time of posting that may interest you. The contents do not constitute medical and/or financial and/or legal professional advice and are not intended to be a substitute for medical and/or professional advice and should not be relied upon as such. We make no warranties that the information published by us is correct. You should seek professional advice in relation to any matters that you have.
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We remain the owner of the Website and all intellectual property rights associated with the Website (including without limitation trade marks, logos, names, designs, content, videos, logos, images and source code) and any improvements or modifications to such intellectual property. We ask that you do not copy, reproduce or modify any of our Website for any purpose except where we give you our prior written consent or sharing is otherwise permitted (as noted below).
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Privacy Policy
This privacy policy (Privacy Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporations Act 2001 (Cth)) (we, our, us) collects, stores, uses, protects, shares and discloses your personal information.
This Privacy Policy applies to our website located at artistguitars.com.au and its related services, products, websites, social media pages, tools and applications (together the Website). By visiting or using the Website you agree to the collection, storage, usage and disclosure of your personal information by us in the manner described in this Privacy Policy.
Capitalised words in this Privacy Policy have the same meaning as in the Ecommerce Terms and Conditions available on the Website.
1. Types of Personal Information we collect
As part of delivering our services we may collect personal information about you as defined under the Privacy Act 1988 (Privacy Act). We will only collect personal information where it is reasonably necessary for the performance of our functions or activities. The personal information we collect may include the following:
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• Website use information: When you use our Website, for example when you contact us, we collect information that enables the Website to be able to run.
• Marketing use information: this includes information provided to us using a marketing or newsletter sign up form.
• Surveys: information in connection with client surveys, questionnaires and promotions.
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2. How we collect Personal Information
We may collect personal information either directly from you, or from third parties, including where:
• you register or sign up to the Website;
• you provide information directly to us through the Services or on a hardcopy form (for example if you place an order for Products in-store);
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• you deal with us generally via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise;
• you interact with our Website, social applications, services, content and advertising; and
• you invest in our business or enquire as to a potential purchase of our business.
We may also collect your personal information from third parties including:
• referral agencies;
• government agencies and insurers;
• third parties who produce any content, advertising, and marketing campaigns for us that you may interact with; and
• our other service providers and publicly available sources.
Where we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. By providing personal information about another person to us, you represent that you are legally permitted to do so, and we will not be responsible for verifying any such authorisation.
Social media and cookies
We may also collect personal information from you when you use or access our Services or our social media pages. This may be done through use of web analytics tools, 'cookies' or other similar tracking technologies that allow us to track and analyse your Services usage. Please review our Cookies Policy for more information on how we handle and deal with cookies.
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We collect and use your personal information for the following purposes:
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- assist in streaming and personalising information for you;
- enable us to process your orders for Products;
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- confirm your identity;
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- communicate with you about your Account, or any transaction;
• to administer contracts including to negotiate, execute and or manage a contract with you;
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• for record keeping and administrative purposes, including accounting purposes;
• to administer, operate, protect, improve and optimise the website and our service offerings and customer experience;
• for advertising and marketing purposes (including for analytics);
• to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
• to enable you to take part in a competition;
• to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act 2003 (Cth)). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
• for quality, training and coaching purposes;
• to send you administrative messages, reminders, technical notices, updates, security alerts, and other information about our products and services requested by you; and
• to consider an application of employment from you.
You acknowledge and agree that we may also deal with your personal information in any other manner which is permitted by any agreement that we have in place with you, or otherwise in accordance with our other policies we have in place from time to time.
4. Disclosure of your Personal Information
We may disclose your personal information to third parties for the purposes contained in this Privacy Policy, including without limitation to:
Service Providers
We may share your personal information with service providers utilised by us in the provision of the Services to:
• develop and improve our Services;
• provide you with the Services;
• conduct quality assurance testing;
• provide support; and/or
• provide other services to us.
The service providers (and if necessary data processors) include:
• information technology service providers such as web host providers and analytical providers;
• mailing houses and such other suppliers that assist in delivering products and services;
• organisations who carry out credit, fraud and other security checks;
• payment processors;
• hosting services;
• content delivery services;
• IT support providers;
• marketing businesses engaged by us to disseminate materials to which recipients have consented; and
• specialist consultants.
We limit the information we provide to third parties to the information they need to help us provide or facilitate the provision of goods and services and associated purposes. We deal with third parties that are required to meet the privacy standards required by law in handling your personal information, and use your personal information only for the purposes that we give it to them.
Affiliates and Acquisitions
We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (Affiliates), in which case we will require our Affiliates to honour this Privacy Policy. In the event we are involved in a merger, acquisition or sale of assets we may disclose personal information collected by us to such entities that we propose to merge with or be acquired by, and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
Third parties with your consent and in other circumstances
We may also disclose your personal information to third parties to whom you expressly ask us to send the personal information to, or to third parties where permitted under the Privacy Act or where required in order to provide our Services to you. This also includes:
• your authorised representatives;
• government and regulatory authorities and other similar organisations, as required or authorised by law or as required as part of the Services; and
• such entities that we propose to merge with or be acquired by.
We may need to disclose your information to third parties outside of Australia and service providers located internationally in order to enable us to provide the Services, this includes service providers and contractors who are located overseas (telephone answering service, data analytics, IT services) and data processing services.
Where we use a supplier outside of Australia, we will take reasonable steps in the circumstances to ensure that such overseas recipient does not breach the Australian Privacy Principles (except where such steps are not required under the Privacy Act).
We may also aggregate and/or make anonymous your personal information including sensitive information to make it available for the purposes of generating statistical data for the conducting of research and improving the Services.
Where you leave a review of our Products, or if you tag us in any of your own material (including any social media post on your personal account) you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate and create derivative works from, distribute and display such content through the world in any media.
5. Emails & Marketing
In order to provide the Services to you, you agree to receiving emails and other marketing materials from us for the following purposes:
• notifications about activity on the Services (which are set on by default) including order updates, recommendations, and general updates;
• communication from us or our representatives in connection with the Services; and
• marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing. This includes where you have signed up to our marketing or promotional newsletters.
By default you will receive these email notifications to your email address you nominate at registration.
6. Storage & security
We use third-party cloud providers that provide hosting, data storage and other services.
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measure to protect these systems. However, we cannot guarantee the security of your personal information.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Links
Our Services may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
8. Requesting access or correcting your Personal Information
Subject to the Privacy Act, you have a right to access and correct any personal information about you that we may hold. If you wish to request access to the personal information, we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
If we receive a request from you to access or correct personal information we will respond to you within a reasonable time after receiving your request and in the manner requested by you, if it is reasonable and practicable for us to do so. We may charge a reasonable fee for giving access to the information.
9. If we can’t collect your Personal Information
If you do not provide us with the personal information described above, some or all of the following may happen:
• we may not be able to provide the Website to you, either to the same standard or at all;
• we may not be able to provide the Products to you or handle your order effectively;
• we may not be able to provide you with information about the Website that you may want; or
• we may be unable to tailor the content of our Website to your preferences and your experience of our services may not be as enjoyable or useful.
10. Notifiable data breach
In the event that there is a data breach and we are required to comply with the notification of eligible data breaches provisions in Part IIIC of the Privacy Act or any other subsequent sections or legislation which supersede this Part IIIC, we will follow our relevant notifiable data breach procedures in compliance with the Privacy Act and relevant laws.
11. Updates
This Privacy Policy may be updated by us from time to time, and the updated Privacy Policy will apply from the date it is published on our website or otherwise communicated to you. Each time you use our Website you should revisit this Privacy Policy and familiarise yourself with any changes. Continued use of our Services (including our website) shall indicate your acceptance of any changes.
12. Enquiries, requests & complaints
Enquiries regarding this Privacy Policy or the personal information we may hold on you, should be addressed with the Privacy Officer, whose contact details are below.
If you think your personal information, held by us, may have been compromised in any way or you have any other privacy related complaints or issues, you should also raise the matter with the Privacy Officer.
We will ensure your claims are investigated and a formal response will be provided to you, within a reasonable time, considering the circumstances of your claims. If any corrective action is determined to be required, as a result of that investigation, we will take all reasonable steps to rectify the situation and advise you of such, again within a reasonable time considering the circumstances.
If we do not resolve your enquiry, concern or complaint to your satisfaction or you require further information in relation to any privacy matters, please contact the Office of the Australian Information Commission, whose contact details are below.
Office of the Australian Information Commission
| Telephone | 1300 363 992 |
| enquiries@oaic.gov.au | |
| Office | Level 3, 175 Pitt Street, Sydney NSW 2000 |
| Address | GPO Box 5218, Sydney NSW 2001 |
| Postal Address | 1300 363 992 |
| Website | www.oaic.gov.au |
Contacting us
| Entity | Artist Guitars Pty Ltd ABN 59 160 522 574 |
| Contact | Please contact us by submitting a contact us form on the Website. |
COOKIES POLICY
This cookie policy (Cookie Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporates Act 2001 (Cth)) (we, our, us) handles and uses cookies.
Capitalised terms used in this Cookies Policy have the same meaning as given in our Privacy Policy. Please ensure you carefully read our Privacy Policy in addition to this Cookies Policy.
What is a cookie
We use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed on the Website. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. Persistent Cookies can be removed by following Internet browser help file directions. Cookies may enable automatic logins when you visit in the future and may enable content customisation.
Some cookies are necessary to allow you to browse our Website, use its features, and access secure areas. The use of these cookies is essential for our Website to work.
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
• User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of our Website.
• Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
• Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
• User interface customisation persistent cookies are used to store a user’s preference regarding a service across web pages.
We use many tools to help us improve our Website. To this end, we use reporting and analytics cookies to collect information about how you use our Website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:
• First party analytics cookies - we use these cookies to estimate the number of unique visitors, to improve our Website and to detect the most searched for words in search engines that lead to our Website. We use these cookies to learn how our Website is performing and make relevant improvements to improve your browsing experience.
• Third party analytics cookies - we also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our Website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with our Website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.
Advertising cookies are used on our Website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our Website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our Website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here.
Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our Website to improve the experience of browsing and interacting with our Website. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.
We also use third party vendor re-marketing tracking cookies, including:
• the Google Adwords tracking cookie;
• the Facebook Pixel; and
• SmartrMail tracking cookie.
You can opt out of Google's use of cookies or device identifiers by visiting Google's Ads Settings. Alternatively, you may visit the Network Advertising Initiative opt-out page or control the use of device identifiers by using your device’s settings.
Third parties, including Google may use cookies, web beacons, and other storage technologies to collect or receive information from the Service and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt out of the collection and use of information for ad targeting using aboutads.info/choices
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
To opt out of these communications please visit the Network Advertising Initiative opt out page.
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
How do I control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
