
D'Addario EXL110 10-46 Electric Guitar Strings Light 3 Pack
$37.99 $27.99
The Artist TweedtoneV is a great addition to our Tweedtone line of amplifiers, known for providing tube -driven vintage tones at an affordable price. This five-watt tube amp is the perfect solution to low volume valve amplification and is perfect for achieving that natural break up/overdrive tube amps are known for.
It features a master volume and a presence knob, so you can blend in more high mids and treble to your tone. This will give you that livelier and raspier sound and also allow you to cut through the mix with clarity. It features a Boost switch for a little extra output boost, which comes in really handy when using low output pickups (Boost) or when using high output pickups (Normal). The beauty of the TweedtoneV is in its simplicity and ergonomic design. Anyone can flick this on and get a great tube amp tone, and it is very responsive to tweaking controls on the amp and your guitar.
The amp has a 5 watt RMS output through a high-performance Celestion G8C-15 Speaker.
Brand: Artist
Model: TweedtoneV
Output Power: 5w(RMS)
Speaker: 1 x 8 inch, 8 Ohms Celestion G8C-15 Speaker
Tubes:
Control Functions:
Power Consumption: 35W
Dimensions: 31.4cm x 34.1cm x 18.2cm
Power Plug: (See our blog post for more details)
(15471)
Artist 5watt tweed amp
By: Daryl Porter on 10 October 2023Fantastic little beast. Turn volume to breakup without the neighbours calling the cops. Love it.
Artist Guitars Response
Thank you so much for your review. We appreciate it.
Tweed tone v
By: Tony hurlstone on 2 October 2023Great little amp and speaker for the price. Running two together at home
Artist Guitars Response
Thank you so much for taking the time to leave feedback. We really appreciate the support!
awesome little amp
By: Richard Murray on 1 September 2023This little amp is so awesome for its size and price. I have already told my mates to get one. I have also tried plugging a few different pedals into it with amazing reults. I am so happy and grateful.
Artist Guitars Response
We are glad to hear that you are happy with our product. Thank you for sharing this feedback with us and for the support!
Awesome little amp
By: Richard on 15 August 2023This little thing should be about $550 - $750, but it's not. It is awesomely surprising. Everyone do yourselves a favour and get one....... It is brilliance at a low cost
Artist Guitars Response
Thanks so much for your feedback! Please feel free to reach out to us if you have any questions.
Beautiful tone
By: Mark on 4 July 2023This is still loud for 5 watts! It has amazing headroom, my pickups aren’t hot enough to break up the amp without some boost. Just amazing.
Artist Guitars Response
We are glad to hear that you are happy with our product. Thank you for sharing this feedback with us and for the support!
Surprised at how good the Artist Tweed Tone V is,
By: STEVE on 30 May 2023Like so many of the other reviewers, I was sceptical at how good a $249 tube amp would be but what the hell. I have a Fender 65 Princeton Reverb reissue which is a beautiful sounding amp with classic Fender tones, reverb and tremolo. It's only 12 watts but is too loud to use when you live in an apartment, as I do. I also have a Blackstar Artisan hand-wired which is way too loud to play at home.. I bought the Artist Tweed Tone V as a practice tube amp and also for guitar lessons and am really pleased with it. It's surprisingly good, especially if I run the signal through my Strymon Flint reverb pedal into it. It's very easy to carry around for lessons. Great value, and quick service from Artist Guitars. Couriers Please delivered it to Melbourne in about 24 hours and it was well packed so no problems there. I got Glove Amplifier & Speaker Covers in Sydney www.gloveamplifiercovers.com.au to make a padded cover for it which arrived today which I can recommend if you're going to be carrying it about
Artist Guitars Response
Thank you so much for taking the time to leave feedback. We really appreciate the support!
Wow - all any home recording players will need
By: Wayne Cristaudo on 26 May 2023This arrived today - and wow. I have far too many amps - a Vox AC 10, a Woogie 100 watt (made by Adelaide legend Franky of Custom music), a Fender Pro junior, a Peavey Delta Blues and a Marshall Dsl 40 cr. They are all fantastic, but I just wanted something smaller. This amp cost about 250 and for studio/ bedroom guitarists this amp is the best value for money I have ever seen. It has plenty of volume for a small space - way plenty. It might even do in a band practice room with drums - I will try that next time we get together. But it lacks nothing and can stand up beside those other amps. Great cleans and takes the pedals beautifully.
Artist Guitars Response
We are glad to hear that you are impressed with the amplifier. Thank you for purchasing and leaving the amplifier a review.
Great sounding amp
By: Em on 22 May 2023I'm really happy with how this amp sounds and the build quality. Feels sturdy and well made. I usually play clean so I don't crank it to break up. It gets quite loud when you crank it but I use a pedal when I want dirt so it's not an issue for me. No regrets on this purchase.
Artist Guitars Response
We are glad to hear that you are happy with our product. Thank you for sharing this feedback with us and for the support!
This Thing ROCKS!!!
By: Allen Hopgood on 20 March 2023After seeing Youtube videos, I must say that I was still sceptical of this, despite how great I thought it sounded when I purchased this little amp. However, I couldn't wait for it to arrive. When it did, a few days later, and I plugged it in and turned it up, my doubts fell away quickly. It sounds great. For a valve amp to sound this good for so little $$$ is amazing. This thing Rocks! I played it for my students and 2 of them immediately brought one. Just buy one!
Artist Guitars Response
We are glad to hear that you are happy with our product. Thank you for sharing this feedback with us and for the support!
Amazing, loud little amp!
By: Luke Malby on 6 February 2023Such an awesome little amp. Sounds amazing and the build quality far exceeded my expectations for such a cheap price. Highly recommended
Artist Guitars Response
Thank you so much for your review of the amplifier.
Absolute bang for buck
By: James on 26 January 2023Searching around for a simple amp for home use led me to find the TweedTone V, checked all the previous reviews and youtube vids i could find, I had a small taste of tube amps with my old VOX valvetronix, but was after something pure tube and a great base for pedals, this ticks all the boxes, couldn't believe the price, top quality build and finish and it sounds fantastic, for an all tube amp this cheap, it looks, feels and sounds the total opposite. if you are after a super clean and simple amp that still gets loud and don't want to take out a mortage, I can't recommend this enough! awesome product and thanks again!
Artist Guitars Response
It is our pleasure and thank you so much for leaving us this feedback. We really appreciate the support!
Beautiful little amp
By: Chris on 11 January 2023This little beauty is fantastic. Beautiful, warm tones, plenty of sparkle and just makes you want to play and play. If you’re thinking about getting it, don’t even hesitate.
Artist Guitars Response
Thanks for the review! We are always here if you need further assistance.
Makes me sound good
By: Ben on 22 December 2022This little amp is a bargain. The sound it produces actually makes me sound like a decent guitarist.
Artist Guitars Response
Glad to hear that you are happy with the amplifier. Thank you for the review.
TweedToneV Awesome!
By: Gary on 22 October 2022Way way better than I expected. Has a really nice tone throughout the whole range and at really low volume with reverb and overdrive, it's as good as my Fender Prinston. Artist Guitars have done a great job with this little amp. The Joyo Sweet Baby amp is more like the original champ and has a darker sound. The TweedtoneV has more sparkle and beauty to the tone yet gets very tweedy as well, I use a Nobles ODR-1 overdrive. Without pedals, it stays clean until quite loud, and with overdrive, it has a great tweed tone at very low volumes. There is in my opinion a minor design flaw. It sounds a little boxy, but if you remove the rear panel it opens up and fills the room. This also allows more heat to escape. It looks really cool, is built well, and for the price It's just Incredible! 5 stars
Artist Guitars Response
Thank you so much for the review! We truly appreciate it. If you need anything, please don't hesitate to contact us. Cheers!
TweedTone 5 Watt is Awesome!
By: David on 20 October 2022I bought this amp on special, i could not refuse the discount, and I must say even at its full price it is an absolute bargain. Having never played through a tube amp before I was blown away with the tone and warmth. Its a brilliant pedal platform and gets sweet breakup with OD pedal at low volumes, but if you are wanting it to break up naturally without pedals you will have to crank it, and its quite loud for its size, so the neighbours might not be your friends. I have taken it to practice studio and it kept up with my band, however, i doubt it would be quite big enough for any kind of gig (maybe very small venue would be ok). All in all I am a massive fan of this amp. Buy it, you will not be disappointed. I am now saving up my pennies for its big brother the TweedTone20 so I can use it at gigs.
Artist Guitars Response
We are glad to hear that you are happy with our product. Thank you for sharing this feedback with us and for the support!
Tweed ToneV 5
By: Dennis Finch on 1 September 2022I had this amp for a couple of weeks, overall I found it to be a reasonable amp, though I found it to be too loud for my place, it may have been a good amp if it had an attenuator on it to bring it down to 1watt from 5watt, I found I could not get a smooth valve break up at low volumes. Thank you.
Artist Guitars Response
Thank you so much for leaving this feedback. This definitely helps us in improving our products and services. I do see here that this has already been returned and refunded. If you have any questions, please do not hesitate to reach out to us.
Good things often come in small packages
By: Sandor on 28 August 2022I'm solidly impressed with the Artist Tweed Tone V tube amp! It delivers on so many levels. It looks great and produces that genuine classic sound many guitar players crave. It's small in size which makes it practical as a home amp bit still has enough sound for a large room. It is the mouse that can roar, or more precisely, growl. It's much better value than a certain brand competitor ;-) but it still delivers on sound. There is a reason why artists choose to mic up this type of amp for more sound volume, despite having access to modelling amps or larger tube amps. I have another great low power tube amp with a 12" speaker and the surprise for me was that despite the much smaller speaker size, the Tweed Tone V doesn't seem to be lacking in anything. It must be the right speaker choice and the open-back design which allows it to avoid that undesirable "boxy" sound of small combos/cabs. If that's your thing, the affordable price also allows customisations and experimentation which you wouldn't do to an equivalent vintage item. Artist definitely hit the sweetspot with this one. Unfortunately, I missed out on the earlier lower price but even at the current $299 it's a no-brainer to get. Considering the tight electronic component supply at and worldwide supply chain difficulties right now, it's a good idea to grab one now. I'm happy I have...
Artist Guitars Response
Thanks for the great review of the amplifier. We truly appreciate it.
That vintage sound. A 5w beauty!
By: Darron on 8 July 2022Im a blues harmonica player and have been searching for an amp to emulate that vintage blues sound so many of my idols had. This amplifier (couple with the Superlux harp mic purchased for Artist) had taken me to blues harp heaven! With a rich and warm sound with the levels at 12 o'clock and a driven, crunchy tone at louder levels, this amp has brought out the best tone on my aying for sure. I've only owned this amp for two days but I've quickly fallen in love with it. Keen to run a delay and overdrive pedal through it in the future. More keen to get my hands on the larger tweed valve amp... Xmas is only around the corner! Hint hint. Thank you Artist!
Artist Guitars Response
It's our pleasure and we are glad to hear that you are happy with our products and services. Thank you for sharing this feedback with us and for the support!
A little beauty
By: Terry on 6 May 2022The perfect home recording / practice amp. Tube tones at bedroom levels. If you push it, the amp gives you the driven tone just like it should. Great cleans, and seems to like pedals. If you are old school and just can't bring yourself to go digital, this is the home amp for you. And it looks the goods too. Service from Artist Guitars was exceptional as always. Delivered within a few days.
Artist Guitars Response
We are glad to hear that you are happy with our product. Thank you for sharing this feedback with us and for the support!
great little amp
By: james dean on 8 April 2022now my go to amp. dirty with my tele or clean with my casino its really a great sounding minimalist amp. after a few hours through it the tubes seemed to have bedded in and the sound has rounded out a little. worth every penny. if you are reading this and wondering if you should pull the trigger, stop wondering and do it. i very much doubt you will regret it
Artist Guitars Response
Thank you so much for taking the time to share this feedback. We really appreciate the support!
Fantastic amp
By: Tony on 3 February 2022Fantastic amp. I done a lot of research on the net regarding the 5f1 circuit of the champ amp from the 50's. Read hundreds of reviews. I finally settled on a tweed tone v from Artist guitars. I've been playing guitar since I was 16, I'm now an old dude. I grew up with the tube amps of the 50s and 60s, so I know how they are supposed to sound. I am very impressed with the tweed tone v. I would recommend this amp to any muso who needs a bedroom tube practice as it gets that lovely tube break up, without blowing your brains out. 5 watts is ample, actually it van be quite load with a over drive pedal. Well do to Artist Guitars, I salute you.
Artist Guitars Response
Thank you and we really appreciate the review that you have left.
Great sounding amp
By: Stephen on 28 January 2022Great sounding amp. Easy to use. Responsive to volume and tone control changes using Tele pickups and Sg humbuckers.
Artist Guitars Response
Thank you so much for taking the time to share this feedback. We really appreciate the support!
Tweedtone 5 watt valve amp
By: Garth on 7 January 2022This is a fantastic little amp for the money. Perfect for recording.
Artist Guitars Response
Thank you so much for taking the time to share this feedback. We really appreciate the support!
Artist v 5 watt amplifier
By: Bruce Hayes on 24 December 2021At last my little tweed amp has turned up, definitely worth both the wait and the price. Artist products continue their unblemished record,thankyou artist support staff. See you again in the very near future
Artist Guitars Response
Thanks for your continued support! We really appreciate it!
Perfect little home amp
By: Stef on 29 September 2021Sure it's another Chinese clone of the champ 5F1 circuit, probably out of the same factory as the other brands.... BUT this variant is certainly winning the beauty stakes, pulling off a decent tweed appearance and perhaps more importantly adds a presence dial. The tone is exactly what it should be - tube champiness. It takes pedals well and I've settled on a NUX MG-300 with great results. Do yourself a favour and buy one if you want a simple, tasty, affordable tube amp for practice or studio.
Artist Guitars Response
Thank you so much for taking the time to share this feedback. We really appreciate the support!
Great Amp
By: Matt Clarke on 21 September 2021Love this little amp. Sweet clean and dirty tones. Loud enough for me, not too loud for the rest of the house and the neighbours. Artist Guitars were great to deal with. Highly recommended.
Artist Guitars Response
Thank you so much for taking the time to leave feedback. We really appreciate the support!
Artist v 5 watt amplifier
By: Bruce Hayes on 20 September 2021I purchased a customer returned unit in late July still haven't received it. I have spoken to artist customer service and I was informed that it was a failed delivery, much to my relief as I feared it stolen, having bought many artist products without hassle rather annoyed. I'm not blaming artist guitars but would in future pay extra to hopefully guarantee successful delivery
Artist Guitars Response
Hi there, we are sorry to hear your experience hasn't been great. Hopefully, we have solved this with you in our emails together. I hope your next experience with us will be better.
Tweed Tone V - A Little Ripper
By: Anonymous on 26 August 2021Really impressed with the build quality and the tone is amazing for the size - plenty loud enough with a full rich sound. The simple layout makes it easy to use. Very happy with the purchase and highly recommended.
Artist Guitars Response
Thank you for the feedback and all the support
Great Practice Amp
By: Anonymous on 14 August 2021This is the second of these amps I have bought. Best amp for the price on any market. Very pleased.
Artist Guitars Response
Thanks a lot for your feedback. This is highly appreciated. Please feel free to reach out if you have any questions. We're always here for you.
Artist TweedToneV 5 Watt Valve Guitar Amp
By: Anonymous on 10 August 2021I've had this amp for a few weeks now, it's simply great. Beautiful tone, plenty of volume. I run a Boss ME50 into it and never tire of exploring the sounds it has to offer. For home use it's perfect, I might even record with it. Great job Artistguitars!!!!!!
Artist Guitars Response
Thank you so much for the review and for all your support.
Great tone in a small package
By: Anonymous on 13 July 2021Completely agree with the other positive reviews about this amp. It sounds sweet, provides a range of tone from the simple controls (sometimes less really is more) and is a fantastic practice amp all round. Excellent value for money and a quality product. Service and delivery from Artist was great as always.
Artist Guitars Response
Thanks Andrew for all your support. cheers.
Tweedtone V amp is a little ripper.
By: Jon.F on 10 July 2021Still very loud if you have close neighbours, but very good tones can be had. I got it for $239 Au with a 10% off from ebay, which is about what you pay for a decent guitar pedal. Very happy....I have been a customer of Artist Guitars in the past and will again in the future. Keep up the good work. AAA+++
Artist Guitars Response
Thanks a lot for your feedback and continued support. This means a lot to us. Cheers!
Perfect home practice amp
By: Anonymous on 9 July 2021Excellent response, sweet tone. From reading other reviews, there may be some variation in volume output. The unit I have has a volume that makes it perfect for using without annoying anyone else in the house, and I doubt the neighbor's would hear it even if it was cranked right up to max. I am an electronics tech, so I may at some point have a look to see what there is to see, but at the moment this is exactly what I was looking for, so no rush. It doesn't mind a bit of reverb or echo added into the mix, and handles it really well. Happy with the purchase, and really enjoying my first baby tube amp.
Artist Guitars Response
Thank you so much for your trust and all the support. Cheers!
Follow up.
By: John wilson on 14 June 2021Yes, it does the job mic'd up in a 4 piece alrighty. Real well. The lack of a tone control is not a problem - it's sound is right where it needs to be to cut through and I've been surprised at how loud I can get it on stage without even looking like feeding back, and no trouble at all hearing it. Of course it doesn't sound like a big amp, but that doesn't matter. A great little bit of kit.
Artist Guitars Response
Thank you for the feedback. We're happy to know that you're satisfied with your TweedtoneV amp. Don't hesitate to reach out if you have any questions or concerns. Cheers.
Little Ripper
By: Anonymous on 2 June 2021I wish I had bought one earlier! This is an outstanding amp for its size and price. It's well built and feels solid, and for a small amp it nails the Tweed tone. I was surprised how loud it is when dialled up - it has big balls for a small amp (am I allowed to say that?). I like its simplicity too. I am yet to break it in, but it sounds great regardless. Well done Artist Guitars!
Artist Guitars Response
Thanks for the review and we're glad to know that you were blown away by the TweedtoneV amp. Cheers!
Tweedtone v
By: Mike Crowe on 27 May 2021Wow what a great little amp , arrived couple of days ago and I’m still playing with it every day . More than enough power and tone wise it is simply great , thanks Artist for another great product !!
Just what I wanted
By: Max on 21 May 2021Was hunting around for a valve tube amp around october last year, after listening to the intheblues review decided I liked to tone and was ready to order; unfortunately the amp was out of stock with no outlook on a restock date. Having bought a new amp in the interim, I got an email a few weeks go for the restock alert and ordered immediately. Turned up a few days later, looks great, nice and compact, and sounds lovely and warm with single coils and humbuckers. Essentially I liked the tone I heard from the video, and it lives up to that in real life. It's simplicity for me is a real plus, and what is offered is done well. Thanks Artist guitars for a quality product at an affordable price.
Artist Guitars Response
Thank you so much for the review and we are happy to know that you are satisfied and happy with your new amp! Cheers.
Tweed ToneV
By: john wilson on 7 May 2021Firstly thanks for the speedy, free delivery. Very good. I bought this thing for harp and after only a few hours I reckon it's exactly what I was after. First impression was that it's louder than I'd expected. I have changed the preamp tube to a JJ 12AX7 which has a bit less gain than the stock 12AX7 which had tonnes of gain - good for guitar perhaps. With that small change (I haven't gone down to a 5751 or anything,yet) and a volume control at the mic or in a pedal it was easy to get sounding the way I liked. It has a 'boost' switch which I didn't need but maybe with a much lower gain preamp tube it might give like two usable channels with the 'boost' bringing the gain back up. I might try that down the track. Another happy surprise was that the cleaner tone, volume control at about 12 o'clock, was warm and juicy and eminently usable. From there on up it breaks up like a little champ ion, can get as dirty as you want, well as dirty as I want anyway. Some harp players may look to replace the speaker with something a bit more scooped but it's alright by me. I've only had it today and haven't tried it miced in a band situation but I'm confident it will do the job. I haven't had it long enough to find a problem perhaps, but so far it's five stars - and $250 !
Artist Guitars Response
Thank you very much for your feedback with the amp. This is highly appreciated and this means a lot to us. If you have any questions or need any help, just let us know. Cheers!
Quiet? Am I missing something?
By: Tony Williams on 6 October 2020I love this little beast! It feels solid and well put together, warms up quickly and satisfyingly and responds beautifully to my input. Sometimes I use a little delay or tremolo but mostly love its clean, unadulterated tones. I'm surprised when I hear people describe it as quiet. I haven't gone near cranking it to full volume but it scares me with my guitar volume set to just 2 or 3. I think I could easily get myself evicted with this little pocket rocket. Love it!
Worth the wait
By: Colin on 6 August 2020Preordered it 4 months ago but it was well worth the wait. Great little amp, sounds proper tweedy and the presence knob really adds some versatility to the tone. I tried a Joyo 5 watt and this leaves it for dead, it’s dead silent to, no hum until the vol knob gets almost full on. Even then the hum is barely noticeable. Swapped out the preamp tube for a 12AT7 and that gave a bit more clean headroom and seemed to work a lot better with humbuckers. The distortion with humbuckers at full volume seemed a bit tinny on some bass notes. The amp looks good to. A good little brother for the Tweedtone 20R.
Tweed never sounded so good!
By: Steve Ledger on 21 January 2020Brett Kingman got me onto this with his YouTube review. I didn't know needed a small tube amp until I heard him play through this. What a little beast! Best of all it takes pedals extremely well. Two rotary knobs, what could be easier. 5 watts is still enough to annoy the neighbors so adding a TS type pedal lets me play dirty at a lower volume. I was lucky getting the last one in stock just after Xmas [store demo model] - very grateful for Ian at Artist for getting it to me so quickly. Highly recommended.
Great Little Amp
By: Ross Daglish on 27 December 2019I really like this little amp. Great cleans and growls nicely when you drive it a bit harder. About as good a 5W practice/small studio amp as you can get. The first one I got did did have a technical issue so I can't give it 5 stars, but I still love the tone, and Artist Guitars dealt with the issue about as well as could be done, so 5 stars to them for the after sales service.
Quality all the way!
By: Clinton on 17 August 2019Honestly this amp is just stunning value for money - if a Fender badge was stamped on it no one would blink an eye. The build quality is on par with anything out there, nice weight to it and all knobs and controls are very high quality. The Celestion speaker sounds excellent and they really nailed the voicing - bass and treble levels are good by default and the simple presence control gives you enough control over the tone and cut through. It stays nice and clean on the normal setting which makes it great for pedals but can be pushed more easily using the boost control which is very handy. It records very well with a 57 or ribbon mic and actually can get very loud so don't be fooled by the size. Could take a star off for no external speaker output but honestly what's on offer here is just that damn good. Best purchase I've made in a while!
D'Addario EXL110 10-46 Electric Guitar Strings Light 3 Pack
$37.99 $27.99
D'Addario EJ16 12-53 Phosphor Bronze Acoustic Guitar 3 Pack
$49.99 $32.99
D'Addario EJ26 11-52 Phosphor Bronze Acoustic Guitar Strings 3 Pack
$49.99 $32.99
*A $6 monthly account fee applies
(only payable if a balance is owing) See full Ts & Cs
Add your favourites to cart
Select Afterpay at checkout
Log into or create your Afterpay account, with instant approval decision
Your purchase will be split into 4 payments, payable every 2 weeks
All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of country offering Afterpay
Late fees and additional eligibility criteria apply. The first payment may be due at the time of purchase
For complete terms visit afterpay.com/terms
This website artistguitars.com.au and all content, trade marks and its related services, products, websites, tools and applications (Website) is owned and operated by Artist Guitars Pty Ltd ABN 59 160 522 574 (our, us, we, Artist Guitars). By accessing and using our Website you agree to comply with the following terms and conditions (Terms and Conditions). We may update our Terms and Conditions from time to time without notice to you. Each time you use our Website you should revisit these Terms and Conditions and your continued use of the Website constitutes your acceptance of them.
1. Using our website
We provide our Website to facilitate the supply of our products, to help us connect with you and to provide general information and relevant content that you may be interested in. You must not use the Website for any purpose other than its intended purpose, and you must not harm our Website in any way. When using the Website you must not act fraudulently, or provide us with false, inaccurate, infringing or misleading information. Parts of our Website may allow you to comment or submit your content, and in doing so you must not post anything that is inflammatory, racist, abusive, harassing, obscene, sexually explicit or that violates any Australian law or the rights of any person.
Where you use our Website to browse our products, and/or place an order our Ecommerce Terms and Conditions will apply to you.
Content on our Website is provided solely for your reference purposes. We include information for your convenience as a general summary of matters current at the time of posting that may interest you. The contents do not constitute medical and/or financial and/or legal professional advice and are not intended to be a substitute for medical and/or professional advice and should not be relied upon as such. We make no warranties that the information published by us is correct. You should seek professional advice in relation to any matters that you have.
The information you provide us and your use of the Website must not:
• create liability for us;
• infringe any third party’s privacy rights;
• infringe any third party's copyright, patent, trademark, trade secret, intellectual property or other proprietary rights or rights of publicity or privacy;
• violate any applicable laws (including those governing privacy, consumer protection, unfair competition, criminal law, racism or antidiscrimination or trade practices law); or
• be defamatory, trade libellous, unlawfully discriminatory, threatening or harassing.
If you provide us with any feedback, ideas, modifications, suggestions, improvements or other content you agree that we may, at any time, without restrictions exploit, copy, republish, edit, or otherwise use such content on any medium worldwide (including on the internet). We will not be required to pay you any compensation for such content (regardless of our use). We have no obligation to review any content or otherwise remove any content that may be unlawful, offensive, threatening, defamatory or obscene.
Any reviews submitted to us will be our property on and from its creation and we will be able to deal with it unrestricted. Without limiting this right, we may remove any review, and use any review on our Website or on any medium online worldwide (including social platforms) at our discretion (regardless of the content). To the extent necessary you must assign all rights, title and interest in such reviews as required by this clause.
Your use of this Website is by personal, non-exclusive licence granted by us strictly in accordance with these Terms and Conditions. This Website is only available to, and may only be used by, persons who can form legally binding contracts under applicable laws. If you do not qualify, you must not use the Website.
2. Intellectual property
We remain the owner of the Website and all intellectual property rights associated with the Website (including without limitation trade marks, logos, names, designs, content, videos, logos, images and source code) and any improvements or modifications to such intellectual property. We ask that you do not copy, reproduce or modify any of our Website for any purpose except where we give you our prior written consent or sharing is otherwise permitted (as noted below).
When you provide us with information you agree to allow us to distribute or use that information as we consider necessary and in accordance with our Privacy Policy accessible on the Website.
We are not responsible for any loss that may occur from you submitting your information to us.
3. Your account
We may require you to set up an account with a username and password to gain access to parts of the Website. If we do, you will be responsible for keeping the combination of these details confidential and any actions that occur through your account (whether directly or indirectly) you are responsible for.
If we permit you to connect to the Website using a third-party service (e.g. Facebook or Google+), you grant us permission to access, store, and use the information from that service as permitted by that service.
4. Access and termination
We reserve the right, at any time and without prior notice, to remove or disable your access to the Website or any part of it, including your Account, for any reason and you agree that we are not liable for any loss suffered by you or any third party as a result of the removal or disablement of the Website.
These Terms and Conditions will continue to apply until terminated or superseded by us. You can terminate your agreement with us by discontinuing your use of the Website at any time. You do not need to inform us if you choose to discontinue use of the Website.
5. Sharing
We may make content available for you to share on the Website. Where such content is made available, you must ensure that such sharing is properly credited to us including a link back to us, and comply with any other instructions we may specify. Your licence to share such content is by revocable and limited right. Where you share our content, you do so at your own risk. We will not be liable in any respects for any content that you share.
6. Links
Our Website may contain links to or from other third-party websites which we have no control over. We are not responsible for the content or use of these other websites (including any virus, or disturbing or harmful content) and you access them at your own risk.
You acknowledge and agree that by utilising any third-party services through our Website (such as PayPal or any other payment provider) you are bound by the terms and conditions of that third party.
You acknowledge and agree that you are solely responsible for ensuring that you have read and understood any applicable third-party (such as PayPal) terms and conditions when using the Website. We will not be liable for any loss or damage suffered by you in connection with such third party terms, regardless of whether we bring these to your attention or not. You are solely responsible for obtaining a copy of and reviewing such third party terms. We are not party to any transaction between you and a third party. For example, if you incur a debt to a third party payment provider in connection with a purchase through the Website, you are solely liable for that debt and you acknowledge that we are unrelated to, and have no control over that third party payment provider.
In the event we provide linking services with third parties, you authorise us to undertake to provide details as necessary to that third party.
7. Liability and indemnity
Although our content has been drafted with due care and diligence, our Website and our content is provided “as is” and we make no representations and give no warranties or guarantees as to the suitability, accuracy or quality of the Website. We do not guarantee that the Website will be free from errors or defects, or that the Website will be accessible at all times.
Your use of the Website is at your own risk and to the extent permitted by law, we exclude all liability of any kind, however arising, including any lost profit, lost opportunity, lost revenue, lost data, losses resulting from security failure, or any indirect or consequential loss resulting from your use of the Website. Our total liability is limited to $1, however where we cannot limit our liability to $1 by law then our liability will be limited to the cost of re-supply of the relevant services (being the provision of the Website to you), or refunding the amount paid by you to us in connection with the services (if any).
You agree to indemnify and release us and our related entities from and against all losses (as before mentioned) which we may incur in respect of any negligence, misuse of the Website, other act or omission, or any breach of these Terms and Conditions by you.
8. Security & access
You are solely responsible for any information that you transmit to us. Whilst we use reasonable endeavours to maintain the security of the Website to Australian standards, we do not guarantee the security of the Website, our records, or any information you submit to us. We disclaim all liability for any computer virus or technological problems or other loss that you may suffer as a result of the browsing or downloading of any files from our Website, or from any data breach, compromise or misuse of your data that is provided to us in connection with the Website.
In order to use the Website, you need to connect to the internet and you are solely responsible for your connection and all fees associated with such connection/access.
9. Privacy
By using this Website you acknowledge and agree that internet transmissions are never completely private or secure and understand that any message or information you send to the Website may be read or intercepted by others. You authorise us to use, store or otherwise process any information including personal information which relates to and/or identifies you, to the extent reasonably necessary for the provision of any goods and services requested by you, and for any other purposes we consider reasonable. Such use will be compliant with the terms of our Privacy Policy (accessible on the Website).
10. Groups
Where we use social media pages or groups run by us, such pages will only be used to advertise our products and services and to facilitate community interaction. Such terms found herein as they relate to providing information will apply to your use of our social media pages or groups.
11. Applicable law
These Terms and Conditions, and your use of our Website are governed by the laws of New South Wales, Australia and you agree to submit to the jurisdiction of the Courts of the State of New South Wales, Australia and Courts competent to hear appeals.
12. Definitions
Unless the context requires otherwise, the following words and phrases in these Terms and Conditions shall have the following meanings:
Website means U including all content, trade marks, and related services, products, websites, tools and applications;
you means the person or entity that accesses the Website and your has a corresponding meaning.
This privacy policy (Privacy Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporations Act 2001 (Cth)) (we, our, us) collects, stores, uses, protects, shares and discloses your personal information.
This Privacy Policy applies to our website located at artistguitars.com.au and its related services, products, websites, social media pages, tools and applications (together the Website). By visiting or using the Website you agree to the collection, storage, usage and disclosure of your personal information by us in the manner described in this Privacy Policy.
Capitalised words in this Privacy Policy have the same meaning as in the Ecommerce Terms and Conditions available on the Website.
1. Types of Personal Information we collect
As part of delivering our services we may collect personal information about you as defined under the Privacy Act 1988 (Privacy Act). We will only collect personal information where it is reasonably necessary for the performance of our functions or activities. The personal information we collect may include the following:
• Account information: this includes information that we collect when you register to use our Website by creating an Account. The information we collect includes your name, email address, and other contact details and any other information you directly give us at the registration stage.
• Customer information: this includes information that you have provided to us when using the Website or otherwise placing an order for Products. The information we collect includes customer level data (such as your date of birth, age, billing address, delivery address and telephone number), order level data (such as order numbers and Products) and any other additional information you provide to us directly or indirectly through your use of the Website. We use such information to assist in providing our services to you (including the supply of Products).
• Profile information: this includes any information you choose to store on the Website that will assist us in delivering our services to you and includes information regarding any subscriptions.
• Financial information: this includes information such as payment card details and bank account details. We use this information to send to our third party payment gateways when you make payment through the Website.
• Website use information: When you use our Website, for example when you contact us, we collect information that enables the Website to be able to run.
• Marketing use information: this includes information provided to us using a marketing or newsletter sign up form.
• Surveys: information in connection with client surveys, questionnaires and promotions.
• Other information we collect related to your use of the Website: your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information and any other information provided by you to us via our Website or our online presence, or otherwise required by us or provided by you.
2. How we collect Personal Information
We may collect personal information either directly from you, or from third parties, including where:
• you register or sign up to the Website;
• you provide information directly to us through the Services or on a hardcopy form (for example if you place an order for Products in-store);
• you use the Website to enter in user content including when you purchase Products and checkout on the Website;
• you use the Website generally;
• you subscribe to any of our newsletters;
• you contact us through our Website, in person, by phone or in writing;
• you submit any of our online sign up forms;
• you deal with us generally via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise;
• you interact with our Website, social applications, services, content and advertising; and
• you invest in our business or enquire as to a potential purchase of our business.
We may also collect your personal information from third parties including:
• referral agencies;
• government agencies and insurers;
• third parties who produce any content, advertising, and marketing campaigns for us that you may interact with; and
• our other service providers and publicly available sources.
Where we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. By providing personal information about another person to us, you represent that you are legally permitted to do so, and we will not be responsible for verifying any such authorisation.
Social media and cookies
We may also collect personal information from you when you use or access our Services or our social media pages. This may be done through use of web analytics tools, 'cookies' or other similar tracking technologies that allow us to track and analyse your Services usage. Please review our Cookies Policy for more information on how we handle and deal with cookies.
3. Use of your Personal Information
We collect and use your personal information for the following purposes:
• to operate the Website and provide services, products or information to you including to:
• to administer contracts including to negotiate, execute and or manage a contract with you;
• to be de-identified for the purposes of generating statistical data and improving the Website;
• for record keeping and administrative purposes, including accounting purposes;
• to administer, operate, protect, improve and optimise the website and our service offerings and customer experience;
• for advertising and marketing purposes (including for analytics);
• to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
• to enable you to take part in a competition;
• to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act 2003 (Cth)). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
• for quality, training and coaching purposes;
• to send you administrative messages, reminders, technical notices, updates, security alerts, and other information about our products and services requested by you; and
• to consider an application of employment from you.
You acknowledge and agree that we may also deal with your personal information in any other manner which is permitted by any agreement that we have in place with you, or otherwise in accordance with our other policies we have in place from time to time.
4. Disclosure of your Personal Information
We may disclose your personal information to third parties for the purposes contained in this Privacy Policy, including without limitation to:
Service Providers
We may share your personal information with service providers utilised by us in the provision of the Services to:
• develop and improve our Services;
• provide you with the Services;
• conduct quality assurance testing;
• provide support; and/or
• provide other services to us.
The service providers (and if necessary data processors) include:
• information technology service providers such as web host providers and analytical providers;
• mailing houses and such other suppliers that assist in delivering products and services;
• organisations who carry out credit, fraud and other security checks;
• payment processors;
• hosting services;
• content delivery services;
• IT support providers;
• marketing businesses engaged by us to disseminate materials to which recipients have consented; and
• specialist consultants.
We limit the information we provide to third parties to the information they need to help us provide or facilitate the provision of goods and services and associated purposes. We deal with third parties that are required to meet the privacy standards required by law in handling your personal information, and use your personal information only for the purposes that we give it to them.
Affiliates and Acquisitions
We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (Affiliates), in which case we will require our Affiliates to honour this Privacy Policy. In the event we are involved in a merger, acquisition or sale of assets we may disclose personal information collected by us to such entities that we propose to merge with or be acquired by, and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
Third parties with your consent and in other circumstances
We may also disclose your personal information to third parties to whom you expressly ask us to send the personal information to, or to third parties where permitted under the Privacy Act or where required in order to provide our Services to you. This also includes:
• your authorised representatives;
• government and regulatory authorities and other similar organisations, as required or authorised by law or as required as part of the Services; and
• such entities that we propose to merge with or be acquired by.
We may need to disclose your information to third parties outside of Australia and service providers located internationally in order to enable us to provide the Services, this includes service providers and contractors who are located overseas (telephone answering service, data analytics, IT services) and data processing services.
Where we use a supplier outside of Australia, we will take reasonable steps in the circumstances to ensure that such overseas recipient does not breach the Australian Privacy Principles (except where such steps are not required under the Privacy Act).
We may also aggregate and/or make anonymous your personal information including sensitive information to make it available for the purposes of generating statistical data for the conducting of research and improving the Services.
Where you leave a review of our Products, or if you tag us in any of your own material (including any social media post on your personal account) you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate and create derivative works from, distribute and display such content through the world in any media.
5. Emails & Marketing
In order to provide the Services to you, you agree to receiving emails and other marketing materials from us for the following purposes:
• notifications about activity on the Services (which are set on by default) including order updates, recommendations, and general updates;
• communication from us or our representatives in connection with the Services; and
• marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing. This includes where you have signed up to our marketing or promotional newsletters.
By default you will receive these email notifications to your email address you nominate at registration.
6. Storage & security
We use third-party cloud providers that provide hosting, data storage and other services.
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measure to protect these systems. However, we cannot guarantee the security of your personal information.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Links
Our Services may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
8. Requesting access or correcting your Personal Information
Subject to the Privacy Act, you have a right to access and correct any personal information about you that we may hold. If you wish to request access to the personal information, we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
If we receive a request from you to access or correct personal information we will respond to you within a reasonable time after receiving your request and in the manner requested by you, if it is reasonable and practicable for us to do so. We may charge a reasonable fee for giving access to the information.
9. If we can’t collect your Personal Information
If you do not provide us with the personal information described above, some or all of the following may happen:
• we may not be able to provide the Website to you, either to the same standard or at all;
• we may not be able to provide the Products to you or handle your order effectively;
• we may not be able to provide you with information about the Website that you may want; or
• we may be unable to tailor the content of our Website to your preferences and your experience of our services may not be as enjoyable or useful.
10. Notifiable data breach
In the event that there is a data breach and we are required to comply with the notification of eligible data breaches provisions in Part IIIC of the Privacy Act or any other subsequent sections or legislation which supersede this Part IIIC, we will follow our relevant notifiable data breach procedures in compliance with the Privacy Act and relevant laws.
11. Updates
This Privacy Policy may be updated by us from time to time, and the updated Privacy Policy will apply from the date it is published on our website or otherwise communicated to you. Each time you use our Website you should revisit this Privacy Policy and familiarise yourself with any changes. Continued use of our Services (including our website) shall indicate your acceptance of any changes.
12. Enquiries, requests & complaints
Enquiries regarding this Privacy Policy or the personal information we may hold on you, should be addressed with the Privacy Officer, whose contact details are below.
If you think your personal information, held by us, may have been compromised in any way or you have any other privacy related complaints or issues, you should also raise the matter with the Privacy Officer.
We will ensure your claims are investigated and a formal response will be provided to you, within a reasonable time, considering the circumstances of your claims. If any corrective action is determined to be required, as a result of that investigation, we will take all reasonable steps to rectify the situation and advise you of such, again within a reasonable time considering the circumstances.
If we do not resolve your enquiry, concern or complaint to your satisfaction or you require further information in relation to any privacy matters, please contact the Office of the Australian Information Commission, whose contact details are below.
Office of the Australian Information Commission
Telephone | 1300 363 992 |
enquiries@oaic.gov.au | |
Office | Level 3, 175 Pitt Street, Sydney NSW 2000 |
Address | GPO Box 5218, Sydney NSW 2001 |
Postal Address | 1300 363 992 |
Website | www.oaic.gov.au |
Contacting us
Entity | Artist Guitars Pty Ltd ABN 59 160 522 574 |
Contact | Please contact us by submitting a contact us form on the Website. |
This cookie policy (Cookie Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporates Act 2001 (Cth)) (we, our, us) handles and uses cookies.
Capitalised terms used in this Cookies Policy have the same meaning as given in our Privacy Policy. Please ensure you carefully read our Privacy Policy in addition to this Cookies Policy.
What is a cookie
We use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed on the Website. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. Persistent Cookies can be removed by following Internet browser help file directions. Cookies may enable automatic logins when you visit in the future and may enable content customisation.
Some cookies are necessary to allow you to browse our Website, use its features, and access secure areas. The use of these cookies is essential for our Website to work.
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
• User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of our Website.
• Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
• Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
• User interface customisation persistent cookies are used to store a user’s preference regarding a service across web pages.
We use many tools to help us improve our Website. To this end, we use reporting and analytics cookies to collect information about how you use our Website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:
• First party analytics cookies - we use these cookies to estimate the number of unique visitors, to improve our Website and to detect the most searched for words in search engines that lead to our Website. We use these cookies to learn how our Website is performing and make relevant improvements to improve your browsing experience.
• Third party analytics cookies - we also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our Website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with our Website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.
Advertising cookies are used on our Website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our Website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our Website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here.
Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our Website to improve the experience of browsing and interacting with our Website. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.
We also use third party vendor re-marketing tracking cookies, including:
• the Google Adwords tracking cookie;
• the Facebook Pixel; and
• SmartrMail tracking cookie.
You can opt out of Google's use of cookies or device identifiers by visiting Google's Ads Settings. Alternatively, you may visit the Network Advertising Initiative opt-out page or control the use of device identifiers by using your device’s settings.
Third parties, including Google may use cookies, web beacons, and other storage technologies to collect or receive information from the Service and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt out of the collection and use of information for ad targeting using aboutads.info/choices
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
To opt out of these communications please visit the Network Advertising Initiative opt out page.
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
How do I control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
Copyright © 2023 Artist Guitars Pty Ltd. All Rights Reserved.