Shipping Information

The best way to calculate your shipping options and times is by entering your postcode into the Shipping Calculator on the product page.

Just look for this box on the product page, and type in your postcode

At Artist Guitars We Ship Super Fast

Orders placed by 12:00 pm AEST (Sydney Time) for delivery are shipped same day (excluding weekends and public holidays).

We use a combination of Australia Post, eParcel and Couriers Please to ship our goods to you as fast as possible. Once the package leaves our warehouse the time to your door depends on your location.

In some remote areas couriers operate on a limited number of days per week, so this could delay your delivery.  If your package has not arrived within these times feel free to contact us

Note: Free shipping is not available for larger items delivered to the external territories of Norfolk Island, Christmas Island, Lord Howe Island and the Torres Strait Islands.

For more details please contact our customer service team on 1300 489 816


Courier Shipping = No PO Box

If you purchase a larger item such as a bass guitar we are unable to send it by regular post, it must go via courier. Unfortunately, couriers can't deliver to PO Box addresses so if your only delivery option is Couriers Please, make sure you use a street address.


How To Update Your Delivery Details

If your order has been dispatched but you realised you won't be home, or you've entered the wrong shipping address, you can easily change it by online through our Courier partners. See more information here.