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United Kingdom
Artist GS014-5 Rack Guitar Stand -Suits 5 Guitars or 3 Acoustic
- FREE SHIPPING
- In Stock
- Holds 5 guitars or 3 acoustics
- Sturdy rack design
- Space-saving storage
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Free Pick-up from our warehouse (Yennora, NSW)
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Artist GS014-5 Rack Guitar Stand -Suits 5 Guitars or 3 Acoustic
This sturdy 5 Rack Guitar stand will suit all type of guitars. You'll easily fit 5 electric guitars or 3 Acoustics guitars (because an acoustic body is wider).
Features include:
- Thick 6mm foam padding
- Sturdy frame design
- Folds flat for easy storage
- Non-slip rubber feet
- Adjustable base width - 19cm or 23.5cm apart.
- Fit up to 5 guitars
Some assembly is required for this stand (instructions are provided in a download link).
(10403)
The Tech Features
Dimensions:
- Length - 61cm/24 inches
- Width - 54cm/21 inches
- Height - 67cm/26 inches (from the floor)
Padding: 6mm foam
Material: NBR foam. Safe for nitrocellulose finishes.
Colour: Black
We use Courier services to ship our goods to you as fast as possible. Once the package leaves our warehouse the time to your door depends on your location, and any reported delays in your area.
We ship all orders for free. All deliveries are insured so if an item arrives damaged we'll happily refund or replace it for you. Check our warranty page for more information.
Purchases with Artist Guitars come with a 3-year Warranty. Warranty is only valid to the original purchaser and in the original country of purchase. Please take note of your order number to help us verify your purchase in the event of a warranty claim.
If the issue can be fixed by replacing a part, we will send it to you free of charge. Spare parts are shipped from our office in Sydney, Australia. If more extensive work is required our Customer Happiness department will arrange a free return slip or courier collection to get your item returned for further assessment.
Also included in your warranty is our industry leading 100 Days Change of Mind Policy
If you're not completely satisfied with the quality of any of our products, we'll be happy to arrange a free return of your product for an exchange or full refund, including any shipping charges. This also covers instances where you may have bought the wrong size or if you simply change your mind.
If you do require a return, just Open a Support Ticket and we'll either send you a reply paid label for Australia Post or arrange for a collection by courier. This will depend on your location and the product you purchased. If you have any trouble you can contact us.
Customer Reviews
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LeighVerified Buyer
5 guitar floor stand
prompt delivery & easy assembly! now to fill a couple of blank bays....
Store OwnerThank you for your review! We’re glad everything met your expectations and appreciate your support.15 July 2026 -
Brad DealVerified Buyer
Good rack good value
Good little rack feels sturdy holds my guitars very well good quality,good value rack for the price
Store OwnerThank you for your feedback. We are thrilled to hear that you had a great experience with our service.10 January 2026 -
Paul ViantVerified Buyer
Paul
Arrived a little early , and in good condition . Easy to assemble, and was as described on Artist's site .
Store OwnerWe are glad to hear that you are happy with the item. Thank you so much for your review.1 December 2025 -
seanVerified Buyer
Good product but needs some QC
I've bought your 7-slot racks before and they're solid gear and I didn't have room for a 3rd one so I got this one to fit a specific width. Assembly was fine except for one of the bottom rungs. A joker in the manufacturer though it would be funny to machine-tighten one of the allen screws and it took me a good 20 minutes of hammer-bashing the allen key to loosen it and finish the assembly. Might want to have a word there if you're getting similar reports.
Store OwnerThanks so much for your review! This really helps us improve the quality of our products. We have a strict QC from the factory however, this might have slipped off. We have 100 days of free returns or replacement. Please do not hesitate to reach out to us.21 November 2025 -
VickiVerified Buyer
Super happy
I brought a Guitar stand from Artist Guitars it was shipped and arrived very quickly. It was easy to assemble and fits up to 5 guitars perfectly. I highly recommend these guys big thumbs up
Store OwnerWe appreciate you taking the time to leave us a review. Thank you for the positive rating!21 November 2025
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Brad D'abasterdVerified Buyer
Good value rack.
The rack works great, for the price I've no complaints and delivery was super fast!
Store OwnerThanks for your review! We are always here if you have any questions.22 September 2025 -
Wayne McCarthyVerified Buyer
Guitar stand
Great product and shipping was easy
Store OwnerThank you so much for your review. We really appreciate it.11 September 2025 -
MilesVerified Buyer
Okay but not great
Does the job but quality not the greatest. Fine if it’s just as a stay at home rack, but if you’re planning to gig with it, I’d opt for something a bit more robust.
Store OwnerThank you so much for your review. We appreciate your honest feedback. Our rack stands are meant to serve as a storage solution for people with multiple guitars in their homes. Should any of our customers have any concerns or questions with our products, they are always welcome to reach out to us.14 May 2025 -
RichardVerified Buyer
Artist PMH100EQ Parlour Guitar
This has been my first and only choice for a guitar, following a Tenor and Baritone then Banjolele Ukes, All most satisfying, the Artist All Mahogany guitar has exceeded my expectations. The delivery time met ETA and it arrived ready to play and in immaculate condition RJ Elrick.
Store OwnerThanks so much for sharing your feedback and review. We look forward to your next purchase.6 March 2025 -
DeanVerified Buyer
Neat
Now I have a place to put my guitars and keep it looking schmick
Store OwnerThank you for your review! We are always here if you have any questions.1 February 2025 -
LeahVerified Buyer
Room For One More
I recently bought my first electric guitar so naturally it needed a home. With this guitar rack from Artist I was able to fit my acoustic, my bass, my ukulele bass, and of course my new guitar with space for one more! Assembly was easy and very secure. Couldn't be happier!
Store OwnerWe are happy to hear that you like our product. Thank you so much for the support!17 October 2024 -
Beau ParsonsVerified Buyer
5 rack guitar stand
Good space saver, light weight design and value for money
Store OwnerWe are happy to hear that you like our product. Thank you so much for the support!28 August 2024 -
Tim bakkerVerified Buyer
Stand
Fantastic stand. Does exactly what a stand should do. Meets exact description.
Store OwnerWe appreciate you taking the time to leave us a review. Thank you for the positive rating!15 August 2024 -
Tim bakkerVerified Buyer
Stand
Fantastic stand. Does exactly what a stand should do. Meets exact description.
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!14 August 2024 -
Gary George TaylorVerified Buyer
GS014-5 Guitar Rack
After discovering Artist guitars recently i have added an additional three Artist guitars to my collection. Time for a place to store them. The GS014-5 stand is a great solution. Well designed and very sturdy. Highly recommended. Delivery as always from Artist guitars was prompt.
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!24 May 2024 -
Brad dealVerified Buyer
Awesome
Awesome rack well built great value what's not to love
Store OwnerThank you so much for your review. We really appreciate it.26 April 2024 -
TrevorVerified Buyer
Artist GS014-5 Rack Guitar Stand -Suits 5 Guitars
Exactly designed what it's designed for. Great price
Store OwnerThanks for your review! We are always here if you have any questions.20 March 2024 -
ÉtienneVerified Buyer
Great stand
Fits plenty of guitars - they stand in very well and big plus it's foldable. If you have more than 2 guitar just get it !
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!26 February 2024 -
RohanVerified Buyer
Artist GS014-5 Rack Guitar Stand
Good sturdy stand, fits 3 electric and 1 acoustic nicely
Store OwnerThanks for your review! We are always here if you have any questions.15 January 2024 -
Brian bentleyVerified Buyer
Guitars & service
Got 8 or more artist guitars they are all set up in alignment & have brought me much happy happy joy joy,accessories & stand & the've all been delivered promptly all hail artist guitars!
Store OwnerThanks for your review! We are glad that you are happy with the product. We appreciate your continued support.6 January 2024 -
Tom Peers-BarlowVerified Buyer
GS014-5 Rack Guitar Stand
Phenomenal purchase - definitely get your hands on this. It’s sturdy, looks awesome, has plenty of padding and protection from scratches, and was really easy to set up. It’s a no-brainier to purchase!
Store OwnerThank you for your feedback! Please let us know if you have any questions, we are always happy to help!1 January 2024 -
DaveVerified Buyer
GS014-5 rack guitar stand
Nice little stand, the guitars fit well . Pretty easy to assemble and good value for your money . Quick delivery time.
Store OwnerThanks for your review! We are always here if you have any questions.16 October 2023 -
John ThickettVerified Buyer
Great guitar rack
This is the second one of these I've purchased, this one being a gift. They are a great simple rack, does what it needs to do, looks good and well priced. Thanks again Artist.
Store OwnerWe are glad to hear that you are happy with our product. Thank you for sharing this feedback with us and for the support!6 September 2023 -
JackVerified Buyer
Good sturdy stand for easy access
I could display guitars I would pick to play. Nice display for all my guitars. I like its sturdiness & angle for display & access. Good stuff.
Store OwnerThanks for your review! Please do not hesitate to reach out to us if you have any questions.21 August 2023 -
JackVerified Buyer
Good sturdy stand for easy access
I could display guitars I would pick to play. Nice display for all my guitars. I like its sturdiness & angle for display & access. Good stuff.
Store OwnerThanks so much for your review. Let us know if you have any questions.20 August 2023 -
Trish O’NeillVerified Buyer
Still standing
I bought this guitar stand for my daughter and I’m blown away at how sturdy it is for the price. It’s awesome
Store OwnerThanks so much for the review! Please do not hesitate to reach out to us if you have any questions.2 August 2023 -
Steve LidmanVerified Buyer
Tidy lounge room
I used to have two music rooms and a garage ! Then my partner and her kids moved in. So l had guitars under beds , propped up in corners etc . So this rack allows me to have 5 of them at hand depending on my musical mood. The stand is solid all the parts were there and l now have a semi neat lounge/ music room
Store OwnerWe are glad to hear that you are happy with our product. Thank you for sharing this feedback with us and for the support!23 May 2023 -
DamianVerified Buyer
For anyone with 2 or more guitars
Great product for anyone with 2-5 guitars, a much more efficient system than individual stands, much more compact and looks the part. The spacing is probably a little tight if you have hollow body/semi hollow guitars, or even a couple of Les Paul style guitars, but as long as you're not throwing guitars in and out, it's fine. Customer service was spot on, product arrived to regional Vic in a couple of days.
Store OwnerThank you very much for your review and purchase fo the stand.27 April 2023 -
DannyVerified Buyer
Guitar Stand
The product delivered was accurately described in the catalogue and was promptly delivered on time as well.
Store OwnerWe are glad to hear that you are happy with our products and service. Thank you for sharing this feedback with us and for the support!15 March 2023 -
DannyVerified Buyer
Guitar Stand
The product delivered was accurately described in the catalogue and was promptly delivered on time as well.
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!15 March 2023 -
SimeVerified Buyer
Five guitar stand
I'm always happy with the speed of delivery with everything I buy from artist guitars
Store OwnerWe are really pleased to hear that your order got delivered to you quickly. We appreciate your continued support and the review that you have left.3 March 2023 -
Jamie HooperVerified Buyer
Great Guitar Stand
Very happy with this purchase. Holds 5 of my electrics nicely no complaints. Will need to order another soon as my guitar collection just keeps on growing lol
Store OwnerThank you so much for the review. We truly appreciate it.23 February 2023 -
JohnnyVerified Buyer
Guitar Rack
Does the job! Pretty straight forward to put together. Another solid product from Artist Guitars at a great price. Thank you.
Store OwnerThank you for your feedback. We appreciate your support. Please do not hesitate to reach out to us if you have any questions, we are always here to help.10 February 2023 -
NeilVerified Buyer
Compact, sturdy and well suited for holding guitar
So it's got a smaller footprint than some other guitar stands, which means it's only going to hold the exact amount of guitars it says it will in the description - 5 electric/bass or 3 acoustics. Some models I've used (and currently own) comfortably fit 5 acoustics, but this one will not. I like its sturdiness; their is no wobble and no sense the weight of your collection of investments is going to topple this stand any time soon. I feel that when I sling my Jazzmaster or BTB with its 35" scale into a slot on this stand, it's happy there. As for acoustics, their is a bit of navigation required to avoid the three or four bump process when putting an acoustic on one of these multi-rack stands. You really do better if you're putting an acoustic in from the front of the stand rather than the side, but everything is nicely padded so even if you do guide your guitar in like you've had three too many Bailey's night caps, no harm done. For me, this one will house the electrics and basses, and the more generously proportioned racks can handle the acoustics. Not to say this isn't a fine stand, but when you try to cram even an electric, a bass, and two acoustics into this one, you're playing ping-pong with your gear no matter how careful you are.
Store OwnerWe are glad to hear that you are happy with our products and services. Thank you for sharing this feedback with us and for the support!31 January 2023 -
Michelle LVerified Buyer
Guitar Stand
The 5 Rack Guitar Stand was a perfect fit for my collection. It arrived quickly and in excellent condition with simple instructions to follow. Highly recommend this product.
Store OwnerThank you for your comment on this. We are always here if you need further assistance.16 January 2023 -
Michelle LVerified Buyer
Guitar Stand
The 5 Rack Guitar Stand was a perfect fit for my collection. It arrived quickly and in excellent condition with simple instructions to follow. Highly recommend this product.
Store OwnerThanks for your feedback. We are glad to hear that you are happy with this item. Please feel free to reach out to us if you have any questions, we are always happy to help.16 January 2023 -
Michelle LVerified Buyer
Guitar Stand
The 5 Rack Guitar Stand was a perfect fit for my collection. It arrived quickly and in excellent condition with simple instructions to follow. Highly recommend this product.
Store OwnerThank you so much for your feedback. We really appreciate your continued support. If you have any questions, please feel free to reach out to us, we're always happy to help.16 January 2023 -
Michelle LVerified Buyer
Guitar Stand
The 5 Rack Guitar Stand was a perfect fit for my collection. It arrived quickly and in excellent condition with simple instructions to follow. Highly recommend this product.
Store OwnerThanks so much for your review. We are always here if you need further assistance.16 January 2023 -
Michelle LVerified Buyer
Guitar Stand
The 5 Rack Guitar Stand was a perfect fit for my collection. It arrived quickly and in excellent condition with simple instructions to follow. Highly recommend this product.
Store OwnerThanks again for your feedback on this item. Please feel free to reach out if you have any questions.16 January 2023 -
JamesVerified Buyer
Super Budget Option
I would hesitate using this for my high end cherished guitars. With a modicum of care nothing will fall although I would have preferred longer arms (front to back), but that is picky. The design does mean you can knock bodies taking in and out if not thinking. Feels plenty robust. Went together with way less cussing than most flat packs get:) Super space saver versus other floor options. I just feel 4 stars feels right this time (used to giving 5 for Artist stuff). Tracking and delivery very good.
Store OwnerThank you so much for leaving this feedback. This definitely helps us in improving our products and services.5 January 2023 -
Shae WVerified Buyer
Amazing quality
Brought this for my son for Christmas he loves that it fits all his guitars. Very sturdy and well built!
Store OwnerThank you so much for the review. We appreciate it. We're always here if you need anything!26 December 2022 -
Shae WVerified Buyer
Amazing quality
Brought this for my son for Christmas he loves that it fits all his guitars. Very sturdy and well built!
Store OwnerThank you so much for the review. We appreciate it. We're always here if you need anything!26 December 2022 -
DennisVerified Buyer
5 guitar stand
Well padded, nicely finished, stable, not wobbly. Only issue is a pair of screws that aren't long enough. Could be a deal breaker for some who don't have spare nuts and bolts that'll fit.
Store OwnerWe really are sorry that this has happened and we are glad that you had some spares. In the rare case that this happens, our customers are always free to contact us via email or call out toll-free number for us to assist you in resolving it. Thank you so much for the review.13 December 2022 -
Donna BrandonVerified Buyer
Guitar rack and seat
Both are fantastic and arrived early. Thankyou
Store OwnerThank you for the review. We're always here if you need anything. Cheers!7 December 2022 -
Andy McKinnaVerified Buyer
Sturdy and spacious
I bought two of these to hold my collection, and am extremely happy with them. They're solid, were easy to assemble and arrived promptly. I'm using mine with a combination of acoustic, electric and bass guitars very comfortably (no spacing issues with tremolo arms, etc). I'd buy these again without a second throught, but don't expect to have to replace them any time soon.
Store OwnerThanks for your feedback! We highly appreciate it. We're always here if you need anything. Cheers!22 November 2022 -
JoseVerified Buyer
Artist GS014-5 Rack Guitar Stand -Suits 5 Guitars
Artist Guitars, thanks for a job well done! Received the item in two days, assembled it is 20 minutes, how good is that! Cheers, keep up the good work guys!
Store OwnerWe are happy to hear that the delivery for your order was quick. Thank you for your purchase and review for the stand.15 September 2022 -
Andrew castenettoVerified Buyer
Guitar Rack Stand
What better than this Artist guitar stand to hold my most precious of jewelz. Always on point with the sleek look and sturdy build. 5 stars all round.
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!22 August 2022 -
ThomasVerified Buyer
Does what it says on the tin
This is a good, simple guitar stand. It may have a tiny wobble once assembled if you tighten the fastenings without any weight in it, but as soon as you put a couple of guitars in it the stand flattens down fine. It’s nice and stable, with no chance of your guitar resting on anything unpadded.
Store OwnerThank you for your feedback. We are glad to know you love the guitar stand. Please let us know if you have questions, we're here to help!6 August 2022 -
Angela McShaneVerified Buyer
Awesome functional guitar stand
This guitar stand is great! It will hold my son's guitars and fit nicely in his room on Christmas day!!! Thank you Artist Guitars for such awesome customer service and fabulous products at great prices:-)
Store OwnerIt is our pleasure and thank you so much for leaving us this feedback. We really appreciate the support!5 July 2022 -
EricVerified Buyer
Does the job
Functional and sturdy. Does the job
Store OwnerHi! Thank you for the review. Cheers!4 May 2022 -
EricVerified Buyer
Does the job
Functional and sturdy. Does the job
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!3 May 2022 -
VanessaVerified Buyer
Guitar Stand
Very happy with this purchase. Fast delivery & easy to put together. Perfect for what I needed
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!21 April 2022 -
Dave MooneyVerified Buyer
5 guitar stand
Works well. Easy to put together. Great value for money
Store OwnerThank you for your feedback! We're always available to assist if you have any questions at all.16 April 2022 -
JohnVerified Buyer
5 guitar stand
Good size sturdy stand, easy to assemble, folds down easily. Does what it needs to do, can't fault it!
Store OwnerHi! Thank you so much for the great review! Please don't hesitate to contact us if you need anything. Cheers!16 February 2022 -
Heath ClarkVerified Buyer
very good
great product for the price not only holds five guitars but holds them even when they are in soft cases
Store OwnerThank you for taking the time to leave a great review. Please do not hesitate to reach out if you have any questions.30 December 2021 -
Julian VersitanoVerified Buyer
Great addition for band gigs or home studio.
Easy to assemble, sturdy, good value.
Store OwnerThank you for taking the time to leave a comment. Please do not hesitate to reach out should there be any issues, we're always happy to help!28 December 2021 -
sarahVerified Buyer
fantastic
does the job perfect 1 star for each guitar it holds
Store OwnerWe are glad that you liked the stand. Thanks for the review.27 December 2021 -
BinoVerified Buyer
Hard to assemble
The screws doesn't fit properly in the holes.
Store OwnerI am really sorry that you have encountered this problem. If you send us an email to sales@artistguitars.com.au, we are more than happy to assist you in sorting this out. Alternatively, you may also call us at 1-300-489-816.19 December 2021 -
ChristopherVerified Buyer
All good
I ordered this one day, it was delivered the next. The components arrived in good condition. Assembly was very straightforward and the rack does its job well.
Store OwnerWe are glad to hear that you are happy with our product. Thank you for sharing your experience with us.16 December 2021 -
Chris FairclothVerified Buyer
Great guitar stand
Easy to set up, all my guitars fit comfortably and look great in the corner, excellent product
Store OwnerWe are so glad to hear that. Thanks so much for leaving a feedback!7 December 2021 -
Geoff McKenzieVerified Buyer
5 Rack Guitar stand
The guitar stand arrived very well packaged and protected, and was very easy to assemble. Another great product from Artist. So good I immediately ordered the same stand in a 3 guitar size, same quality but this one arrived in QLD next business day - awesome !
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!28 September 2021 -
ChrisVerified Buyer
5 x guitar, stand
Recommend to anyone. This is undoubtedly worth the money, very sturdily built stand that takes guitars easily. Simple to put together and a quality product. Excellent
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!6 September 2021 -
MattVerified Buyer
Good quality stand and service
I ordered one of these stands and it was delivered within a couple of days. Really good value for money. Easy to put together and it is very sturdy. Easy holds 5 electric guitars. Good product, great value and service.
Store OwnerThank you so much for all your support. Cheers3 September 2021 -
PaulVerified Buyer
Impressed
I'm really happy with this stand, even my wife thought it was pretty cool with my guitars on it. $49 is a price I didn't mind paying either, great value.
Store OwnerThank you so much for this feedback. We really appreciate the support!18 August 2021 -
AnonymousVerified Buyer
Good product - and good service
Not a lot you can say about a guitar stand. This one is solid, and accommodates the advertised 5 solid bodies or 3 acoustics. Assembly is fairly easy once you've worked out which bolt/washer goes where! Folds up flat for transportation or storage, although I have mine permanently set up in my music room so I can grab a guitar or bass whenever I feel the mood. Good value for the price. ...... I would just add some kudos to the AG team — in fact, the first unit I received had a manufacturing flaw (someone in the factory had a bad hair day, and the locking mechanism had been installed upside down, which meant it didn't, well, lock!) I emailed Artist with a photo of the problem and they shipped a replacement to me same day, so that's another example of AG's legendary service.
Store OwnerThank you so much for the review and we're happy that we were able to help you out. Cheers.8 July 2021 -
AnonymousVerified Buyer
Great Guitar Stand
I recently received my 5 guitar stand from Artist. Once again their service and speed of getting the item shipped was fantastic. As for the stand at only $49 bucks I wasn't expecting a lot however was surprised at just how good it is and how good it works. Thanks Again Artist.
Store OwnerThank you for the review and we're glad that you're happy with your guitar rack. Cheers.20 May 2021 -
BernieVerified Buyer
Guitar rack
Ordered one day came the next ! Great service and was very happy with the guitar rack ,have been ordering with them for years A1
Store OwnerThanks for your order with us and we're glad to know that you're happy with your purchase.19 May 2021 -
selinVerified Buyer
great stand
this stand was easy to construct and holds three of my bass/electric guitars well! great price for a quality product, wouldn’t shop anywhere else
Store OwnerWe are glad to hear that you are happy with the stand. Thanks for leaving a review. Please do not hesitate to contact us if you have any questions or need assistance.13 May 2021 -
AndrewVerified Buyer
Good service
They accidently sent my stand with missing pieces but were quick to send a replacement. Fast delivery and professional service.
21 January 2021 -
Jason HornVerified Buyer
5 Rack Guitar stand.
I was pleasently surprised when I unpacked this stand and other goodies in just 2 days from ordering to the Gold Coast, its well made, holds my electric's & Acoustic nicely and folds up when not needed for my needs. Great value and will be my go too store for future shopping!
10 November 2020 -
ScottVerified Buyer
GSO14-5 Rack Guitar stand for 5 guitars
Easy to put together, feels safe and secure for three solid body guitars and two basses. Great price. Highly recommended.
5 October 2020 -
Charles TothVerified Buyer
The Last Stand
Bought this item to store my both my 6 string and Bass within reach so can play them quickly when i get the urge. Have to say i am loving its design. And the padded metal means i don't have to worry about scratching my guitars. Wife is little miffed because i have 2 guitars but it can hold 5, she said i suppose that means you need 3 more guitars. *winks* Why do you think i bought this one. Overall great product.
23 September 2020 -
James McLarenVerified Buyer
Artist GS014-5 Rack Guitar Stand -Suits 5 Guitars
I can't believe how good this rack is for this price! It is really easy to put together and I fit my 3 guitars and 2 basses in there - no sweat.
7 September 2020 -
David MooneyVerified Buyer
Guitar stand
excellent 5 guitar stand. Value for money.
6 September 2020 -
AnonymousVerified Buyer
It does the job
I found some difficulty assembling this but after about try 4 I got it.
18 August 2020 -
Warren BarlowVerified Buyer
5 guitar stand
Received the 5 guitar stand in quick time and it is sturdy and does the job perfectly. Buy one.
13 August 2020 -
AnonymousVerified Buyer
Great Stand Nice Price
I have paid a lot more for stands not as solid as this.
10 August 2020 -
Allan ShephardVerified Buyer
5 guitar rack
Great little compact rack. Easy to assemble. 5 electric guitars now neatly organised in easy reach. Super fast shipping too. Thanks Artist team :)
10 August 2020 -
John StewartVerified Buyer
GSO14-5 Rack Guitar Stand
Great product for a great price
27 July 2020 -
AnonymousVerified Buyer
Awesome
Had guitars laying around everywhere, now they're neatly stored and ready to go..Great quality rack for the price.
16 May 2020 -
Karl BestVerified Buyer
GS014 5 Guitar Rack
Excellent quality rack!
11 May 2020 -
Amanda MentiplayVerified Buyer
Guitar stand
Great product, prompt delivery.
7 May 2020 -
KerriVerified Buyer
Great service
Great service for online shopping. Came within afew days. Thankyou, i have already recommended you to others
1 May 2020 -
AdamVerified Buyer
Great product- fast delivery
Terrific value. Needed to get my axes out of their cases and the stand delivered on what the description promised.
9 April 2020 -
Rhett BoltonVerified Buyer
Artist 5-Guitar Rack
All good and good value for money. The stand is sturdy and well made.
1 April 2020 -
Bronwyn E EatherVerified Buyer
Guitar Stand - space saver
space saving, sturdy, easy to assemble; folding mechanism a bit tricky to get working, but no biggie
21 February 2020 -
ashVerified Buyer
Good stand
This product is good for the price
14 August 2019 -
Chris ProsserVerified Buyer
Great Service
I’ve bought a few items from Artist Guitars and the products and service and prompt delivery is excellent.
5 July 2019 -
DanielVerified Buyer
Artist 5 guitar rack
Product - great value for money. Easy transaction, fast postage. Thanks guys!
22 May 2019 -
Lauren SumnerVerified Buyer
Great for keeping my guitars safe !
This stand is perfect size for my bedroom , keeps my guitars safe without them getting scratched as it has a protective pad in between each guitar .
16 May 2019 -
Jackson BurrellVerified Buyer
Good run for the money
Works just as you'd expect it to, though the latch doesn't lock properly, and the stand has some wobble to it but shouldn't be a huge deal :)
8 May 2019 -
AnonymousVerified Buyer
Good items and have no problems
Everything that comes I have no problems with parts and they all come in great condition.
22 March 2019 -
Bobbie Habres-WhitehurstVerified Buyer
Five stars
Better then I thought it would be, I am very happy with this product.
20 March 2019 -
CALLIE BLACKVerified Buyer
Great value for money
Excellent guitar stand, step son is happy with his birthday present :)
15 February 2019 -
JuliaVerified Buyer
Guitars looking loud and proud
Easy to assemble and holds 3 large guitars comfortably.
14 February 2019 -
joel williamVerified Buyer
Sturdy, affordable and aesthetically pleasing.
Pleasantly surprised with this stand, and it was very easy to set up. As usual shipping was great and I will continue to buy from Artist Guitars.
16 January 2019 -
IsabellaVerified Buyer
Artist GS014-5 Rack Guitar Stand -Suits 5 Guitars
It is perfect, is the perfect size for my room and fits perfectly in the corner. It also is very protective and looks very nice.
9 January 2019 -
John IrelandVerified Buyer
Great value and well put together 5 guitar stand
Another great value product from Artist. Received in 3 days. Well done guys! I'm an Artist fan.
15 November 2018 -
Megan OdriscollVerified Buyer
5 guitar stand
Easy to build. Sturdy. Makes my music room look mint with all my guitars lined up next to each other. Makes choosing on to play easier and easier to pack up.
20 August 2018 -
NateVerified Buyer
Overall great value and great product
I pretty comfortably fit all my guitars and it seems a quality product so far! Pretty easy to assemble, took me 5 minutes. One of the screws looked different to the rest but was still able to assemble. Quick delivery - same week.
9 August 2018 -
John CollyerVerified Buyer
Artist Kick Pedel
Purchased a Farmer Foot Drum from one of Australia's leading drummers. When i picked it up i asked where to buy a pedel and he recommended Artist Guitars Researched the company and product and was still nervous after placing the ordet because it was cheaper than a second hand pedel and DELIVERED FREE. Could not be happier with the quality, the service and of course the price.
13 July 2018 -
MathewVerified Buyer
Awesome
Just what I wanted. Easy to put together and fits my guitars both acoustics and electrics. Thanks artist!
4 July 2018 -
Nicole BatesVerified Buyer
Guitar stand
Fantastic product, great price and fast shipping. Have already recommended you to my brother who has gone on to purchase from you this week
4 May 2018 -
AaronVerified Buyer
Great Value
For what you pay you wont find a better rack. It is slim and the guitars do sit close, that aside its a solid, compact and well padded rack. Excellent shipping speeds,literally here within 3 days. Overall solid product, great value for money with excellent service!
26 April 2018 -
Mitchell ElliottVerified Buyer
Amazing Product (highly recommend)
Best Guitar stand i've ever used. works great for my home studio can't go wrong
20 April 2018 -
Kane StuckeyVerified Buyer
Guitar Stand
Fast delivery. Excellent product, easy assembly. Fantastic customer service. Will buy from artistguitars.com.au again!
3 March 2018 -
Vivian KangVerified Buyer
Good for the price!
Quite good for the price, and finally I can take both of my acoustic guitars out, Still hasn't try with my eletric guitar though.
31 January 2018 -
Andrew LVerified Buyer
Nice Stand
Solid sturdy stand. Looks great with my three acoustics, held safely and securely. Stand arrived without the screws and nuts which was probably the couriers fault as the box was slightly damaged and split on arrival but true to Artist Guitars fantastic customer service, they had the fasteners delivered to me the following day.
20 January 2018 -
MichaelVerified Buyer
Easy and affordable
Was affordable, quickly delivered and easy to put together. Looks great with all my guitars filling it. Great product.
26 December 2017 -
Tanya pretoriusVerified Buyer
Giutar stand
Love this product , very easy to assembl looks great and my partner loves it to, would defenitly buy again thankyou
13 December 2017 -
Barry LanderVerified Buyer
guitar stand
Thanks heaps for the prompt professional service given to me with my last order. The price was better and the service quicker than travelling to the nearest music store.
14 November 2017 -
Robert McLeanVerified Buyer
Does exactly what it is made to do.
Excellent product. Protects and stores guitars. Easy to assemble.
26 October 2017 -
JasonVerified Buyer
First time purchase - won't be my last!
Purchased the guitar rack stand online. Was super efficient. Received my item within days and also received updates on the parcel tracking each step of the way. The stand is great quality and was easy to put together. I currently have 4 of my guitars resting comfortably in them. Highly recommended.
20 September 2017 -
MattVerified Buyer
10/10 service
Just wanna say how happy I am with my product and the service. Y'all were prompt and the product is great. I bought several items and all are above expectations. I pretty much immediately jumped back on your site to see how I can spend my next pay. Thank you guys.
15 September 2017 -
Kalvin WhiteVerified Buyer
5 Guitar Stand
Fantastic Item. Great price. Fast delivery. Couldn't be more happy.
13 September 2017 -
DanielVerified Buyer
solid
Absolutely solid, no wiggle, very straightforward to assemble.
10 August 2017 -
PaulVerified Buyer
Artist GS014-5 Rack Guitar Stand
A solid stand that can fold down for easy transport. Suggest to glue the rubber section protectors at the top on to the metal to stop them from sliding off. Much better than having individual stands for each guitar and takes up less space.
30 July 2017 -
Faith WhiteVerified Buyer
Always Happy
I have ordered and received excellent products and service as well as good advice from the people at Artistguitars. I can't recommend them more. They are so quick, the product you order arrives before you finish the order. It seems like that anyway. Cheers Faith
12 July 2017 -
mark conradesVerified Buyer
great service
Great stand holds my 335 just great and delivery time and service was fantastic as usual less than 24 hours and it was at my door like all other products I have brought from these guys faultless service
29 June 2017 -
EdwardVerified Buyer
Guitar Stand
What a GREAT stand. Holds all my acoustic guitars safely. Assembly was easy. Looks good on display. A definate MUST for ANY guitarist. Well worth the money.
28 June 2017 -
Peter ShawVerified Buyer
Guitar stand
Great product.easy to assemble,very sturdy,keeps guitars secure.
20 April 2017 -
Cameron CiliaVerified Buyer
Fantastic
Great quality product, Fast delivery, fantastic price, what more could you want?
3 February 2017 -
SusanVerified Buyer
Rack Guitar Stand
Great item. Easy to assemble.
5 July 2015 -
AnonymousVerified Buyer
Good Purchase
We were very happy with this purchase, both product and delivery. Thank you Suzanne
19 December 2014 -
AnonymousVerified Buyer
Happy with Purchase
We are happy with this purchase, prompt delivery and all in good time. kind regards Suzanne
15 December 2014 -
AnonymousVerified Buyer
Good product, missing parts
Overall good product, but item was delivered with all four wingnuts missing. Please make sure all parts are complete before shipping.
23 April 2014 -
AnonymousVerified Buyer
missing parts
The product itself is quite good and good value for money. However, when item was shipped to me it was missing all four wing nuts. I will have to head off to Bunnings and find replacements for them. Please ensure all items are complete next time? Cheers.
17 April 2014 -
AnonymousVerified Buyer
Guitar rack
I have found this guitar rack to be great and is made to last and would recommend to all, Artist Guitars don't seem to sell rubbish everything I have received from them is good and looks great as well, If you after anything to do with music don't look any feather .
22 March 2014 -
AnonymousVerified Buyer
great value
Stable and solid guitar rack, great value for the price. I have 2 of these racks - one holds my 3 acoustics (6 str, 12 str, short scale bass) and the other holds my 5 electrics (3 x solid body, arch top, long scale bass). While I also have some single stands for when I'm playing, the racks allow me to keep everything in a small space. I just throw a dust sheet over the lot.
14 February 2014
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Terms & Conditions
This website artistguitars.com.au and all content, trade marks and its related services, products, websites, tools and applications (Website) is owned and operated by Artist Guitars Pty Ltd ABN 59 160 522 574 (our, us, we, Artist Guitars). By accessing and using our Website you agree to comply with the following terms and conditions (Terms and Conditions). We may update our Terms and Conditions from time to time without notice to you. Each time you use our Website you should revisit these Terms and Conditions and your continued use of the Website constitutes your acceptance of them.
1. Using our website
We provide our Website to facilitate the supply of our products, to help us connect with you and to provide general information and relevant content that you may be interested in. You must not use the Website for any purpose other than its intended purpose, and you must not harm our Website in any way. When using the Website you must not act fraudulently, or provide us with false, inaccurate, infringing or misleading information. Parts of our Website may allow you to comment or submit your content, and in doing so you must not post anything that is inflammatory, racist, abusive, harassing, obscene, sexually explicit or that violates any Australian law or the rights of any person.
Where you use our Website to browse our products, and/or place an order our Ecommerce Terms and Conditions will apply to you.
Content on our Website is provided solely for your reference purposes. We include information for your convenience as a general summary of matters current at the time of posting that may interest you. The contents do not constitute medical and/or financial and/or legal professional advice and are not intended to be a substitute for medical and/or professional advice and should not be relied upon as such. We make no warranties that the information published by us is correct. You should seek professional advice in relation to any matters that you have.
The information you provide us and your use of the Website must not:
• create liability for us;
• infringe any third party’s privacy rights;
• infringe any third party's copyright, patent, trademark, trade secret, intellectual property or other proprietary rights or rights of publicity or privacy;
• violate any applicable laws (including those governing privacy, consumer protection, unfair competition, criminal law, racism or antidiscrimination or trade practices law); or
• be defamatory, trade libellous, unlawfully discriminatory, threatening or harassing.
If you provide us with any feedback, ideas, modifications, suggestions, improvements or other content you agree that we may, at any time, without restrictions exploit, copy, republish, edit, or otherwise use such content on any medium worldwide (including on the internet). We will not be required to pay you any compensation for such content (regardless of our use). We have no obligation to review any content or otherwise remove any content that may be unlawful, offensive, threatening, defamatory or obscene.
Any reviews submitted to us will be our property on and from its creation and we will be able to deal with it unrestricted. Without limiting this right, we may remove any review, and use any review on our Website or on any medium online worldwide (including social platforms) at our discretion (regardless of the content). To the extent necessary you must assign all rights, title and interest in such reviews as required by this clause.
Your use of this Website is by personal, non-exclusive licence granted by us strictly in accordance with these Terms and Conditions. This Website is only available to, and may only be used by, persons who can form legally binding contracts under applicable laws. If you do not qualify, you must not use the Website.
2. Intellectual property
We remain the owner of the Website and all intellectual property rights associated with the Website (including without limitation trade marks, logos, names, designs, content, videos, logos, images and source code) and any improvements or modifications to such intellectual property. We ask that you do not copy, reproduce or modify any of our Website for any purpose except where we give you our prior written consent or sharing is otherwise permitted (as noted below).
When you provide us with information you agree to allow us to distribute or use that information as we consider necessary and in accordance with our Privacy Policy accessible on the Website.
We are not responsible for any loss that may occur from you submitting your information to us.
3. Your account
We may require you to set up an account with a username and password to gain access to parts of the Website. If we do, you will be responsible for keeping the combination of these details confidential and any actions that occur through your account (whether directly or indirectly) you are responsible for.
If we permit you to connect to the Website using a third-party service (e.g. Facebook or Google+), you grant us permission to access, store, and use the information from that service as permitted by that service.
4. Access and termination
We reserve the right, at any time and without prior notice, to remove or disable your access to the Website or any part of it, including your Account, for any reason and you agree that we are not liable for any loss suffered by you or any third party as a result of the removal or disablement of the Website.
These Terms and Conditions will continue to apply until terminated or superseded by us. You can terminate your agreement with us by discontinuing your use of the Website at any time. You do not need to inform us if you choose to discontinue use of the Website.
5. Sharing
We may make content available for you to share on the Website. Where such content is made available, you must ensure that such sharing is properly credited to us including a link back to us, and comply with any other instructions we may specify. Your licence to share such content is by revocable and limited right. Where you share our content, you do so at your own risk. We will not be liable in any respects for any content that you share.
6. Links
Our Website may contain links to or from other third-party websites which we have no control over. We are not responsible for the content or use of these other websites (including any virus, or disturbing or harmful content) and you access them at your own risk.
You acknowledge and agree that by utilising any third-party services through our Website (such as PayPal or any other payment provider) you are bound by the terms and conditions of that third party.
You acknowledge and agree that you are solely responsible for ensuring that you have read and understood any applicable third-party (such as PayPal) terms and conditions when using the Website. We will not be liable for any loss or damage suffered by you in connection with such third party terms, regardless of whether we bring these to your attention or not. You are solely responsible for obtaining a copy of and reviewing such third party terms. We are not party to any transaction between you and a third party. For example, if you incur a debt to a third party payment provider in connection with a purchase through the Website, you are solely liable for that debt and you acknowledge that we are unrelated to, and have no control over that third party payment provider.
In the event we provide linking services with third parties, you authorise us to undertake to provide details as necessary to that third party.
7. Liability and indemnity
Although our content has been drafted with due care and diligence, our Website and our content is provided “as is” and we make no representations and give no warranties or guarantees as to the suitability, accuracy or quality of the Website. We do not guarantee that the Website will be free from errors or defects, or that the Website will be accessible at all times.
Your use of the Website is at your own risk and to the extent permitted by law, we exclude all liability of any kind, however arising, including any lost profit, lost opportunity, lost revenue, lost data, losses resulting from security failure, or any indirect or consequential loss resulting from your use of the Website. Our total liability is limited to $1, however where we cannot limit our liability to $1 by law then our liability will be limited to the cost of re-supply of the relevant services (being the provision of the Website to you), or refunding the amount paid by you to us in connection with the services (if any).
You agree to indemnify and release us and our related entities from and against all losses (as before mentioned) which we may incur in respect of any negligence, misuse of the Website, other act or omission, or any breach of these Terms and Conditions by you.
8. Security & access
You are solely responsible for any information that you transmit to us. Whilst we use reasonable endeavours to maintain the security of the Website to Australian standards, we do not guarantee the security of the Website, our records, or any information you submit to us. We disclaim all liability for any computer virus or technological problems or other loss that you may suffer as a result of the browsing or downloading of any files from our Website, or from any data breach, compromise or misuse of your data that is provided to us in connection with the Website.
In order to use the Website, you need to connect to the internet and you are solely responsible for your connection and all fees associated with such connection/access.
9. Privacy
By using this Website you acknowledge and agree that internet transmissions are never completely private or secure and understand that any message or information you send to the Website may be read or intercepted by others. You authorise us to use, store or otherwise process any information including personal information which relates to and/or identifies you, to the extent reasonably necessary for the provision of any goods and services requested by you, and for any other purposes we consider reasonable. Such use will be compliant with the terms of our Privacy Policy (accessible on the Website).
10. Groups
Where we use social media pages or groups run by us, such pages will only be used to advertise our products and services and to facilitate community interaction. Such terms found herein as they relate to providing information will apply to your use of our social media pages or groups.
11. Applicable law
These Terms and Conditions, and your use of our Website are governed by the laws of New South Wales, Australia and you agree to submit to the jurisdiction of the Courts of the State of New South Wales, Australia and Courts competent to hear appeals.
12. Definitions
Unless the context requires otherwise, the following words and phrases in these Terms and Conditions shall have the following meanings:
Website means U including all content, trade marks, and related services, products, websites, tools and applications;
you means the person or entity that accesses the Website and your has a corresponding meaning.
Privacy Policy
This privacy policy (Privacy Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporations Act 2001 (Cth)) (we, our, us) collects, stores, uses, protects, shares and discloses your personal information.
This Privacy Policy applies to our website located at artistguitars.com.au and its related services, products, websites, social media pages, tools and applications (together the Website). By visiting or using the Website you agree to the collection, storage, usage and disclosure of your personal information by us in the manner described in this Privacy Policy.
Capitalised words in this Privacy Policy have the same meaning as in the Ecommerce Terms and Conditions available on the Website.
1. Types of Personal Information we collect
As part of delivering our services we may collect personal information about you as defined under the Privacy Act 1988 (Privacy Act). We will only collect personal information where it is reasonably necessary for the performance of our functions or activities. The personal information we collect may include the following:
• Account information: this includes information that we collect when you register to use our Website by creating an Account. The information we collect includes your name, email address, and other contact details and any other information you directly give us at the registration stage.
• Customer information: this includes information that you have provided to us when using the Website or otherwise placing an order for Products. The information we collect includes customer level data (such as your date of birth, age, billing address, delivery address and telephone number), order level data (such as order numbers and Products) and any other additional information you provide to us directly or indirectly through your use of the Website. We use such information to assist in providing our services to you (including the supply of Products).
• Profile information: this includes any information you choose to store on the Website that will assist us in delivering our services to you and includes information regarding any subscriptions.
• Financial information: this includes information such as payment card details and bank account details. We use this information to send to our third party payment gateways when you make payment through the Website.
• Website use information: When you use our Website, for example when you contact us, we collect information that enables the Website to be able to run.
• Marketing use information: this includes information provided to us using a marketing or newsletter sign up form.
• Surveys: information in connection with client surveys, questionnaires and promotions.
• Other information we collect related to your use of the Website: your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information and any other information provided by you to us via our Website or our online presence, or otherwise required by us or provided by you.
2. How we collect Personal Information
We may collect personal information either directly from you, or from third parties, including where:
• you register or sign up to the Website;
• you provide information directly to us through the Services or on a hardcopy form (for example if you place an order for Products in-store);
• you use the Website to enter in user content including when you purchase Products and checkout on the Website;
• you use the Website generally;
• you subscribe to any of our newsletters;
• you contact us through our Website, in person, by phone or in writing;
• you submit any of our online sign up forms;
• you deal with us generally via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise;
• you interact with our Website, social applications, services, content and advertising; and
• you invest in our business or enquire as to a potential purchase of our business.
We may also collect your personal information from third parties including:
• referral agencies;
• government agencies and insurers;
• third parties who produce any content, advertising, and marketing campaigns for us that you may interact with; and
• our other service providers and publicly available sources.
Where we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. By providing personal information about another person to us, you represent that you are legally permitted to do so, and we will not be responsible for verifying any such authorisation.
Social media and cookies
We may also collect personal information from you when you use or access our Services or our social media pages. This may be done through use of web analytics tools, 'cookies' or other similar tracking technologies that allow us to track and analyse your Services usage. Please review our Cookies Policy for more information on how we handle and deal with cookies.
3. Use of your Personal Information
We collect and use your personal information for the following purposes:
• to operate the Website and provide services, products or information to you including to:
- assist in streaming and personalising information for you;
- enable us to process your orders for Products;
- enable us to process your personal data;
- to manage our relationship with you, including information about similar products or terms and conditions or send you an email reminder that a task you have performed on our Website remains uncompleted such an incomplete form or cart;
- enable you to communicate with us regarding your use of the Website;
- confirm your identity;
- to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing the services to you;
- communicate with you about your Account, or any transaction;
• to administer contracts including to negotiate, execute and or manage a contract with you;
• to be de-identified for the purposes of generating statistical data and improving the Website;
• for record keeping and administrative purposes, including accounting purposes;
• to administer, operate, protect, improve and optimise the website and our service offerings and customer experience;
• for advertising and marketing purposes (including for analytics);
• to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
• to enable you to take part in a competition;
• to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act 2003 (Cth)). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
• for quality, training and coaching purposes;
• to send you administrative messages, reminders, technical notices, updates, security alerts, and other information about our products and services requested by you; and
• to consider an application of employment from you.
You acknowledge and agree that we may also deal with your personal information in any other manner which is permitted by any agreement that we have in place with you, or otherwise in accordance with our other policies we have in place from time to time.
4. Disclosure of your Personal Information
We may disclose your personal information to third parties for the purposes contained in this Privacy Policy, including without limitation to:
Service Providers
We may share your personal information with service providers utilised by us in the provision of the Services to:
• develop and improve our Services;
• provide you with the Services;
• conduct quality assurance testing;
• provide support; and/or
• provide other services to us.
The service providers (and if necessary data processors) include:
• information technology service providers such as web host providers and analytical providers;
• mailing houses and such other suppliers that assist in delivering products and services;
• organisations who carry out credit, fraud and other security checks;
• payment processors;
• hosting services;
• content delivery services;
• IT support providers;
• marketing businesses engaged by us to disseminate materials to which recipients have consented; and
• specialist consultants.
We limit the information we provide to third parties to the information they need to help us provide or facilitate the provision of goods and services and associated purposes. We deal with third parties that are required to meet the privacy standards required by law in handling your personal information, and use your personal information only for the purposes that we give it to them.
Affiliates and Acquisitions
We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (Affiliates), in which case we will require our Affiliates to honour this Privacy Policy. In the event we are involved in a merger, acquisition or sale of assets we may disclose personal information collected by us to such entities that we propose to merge with or be acquired by, and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
Third parties with your consent and in other circumstances
We may also disclose your personal information to third parties to whom you expressly ask us to send the personal information to, or to third parties where permitted under the Privacy Act or where required in order to provide our Services to you. This also includes:
• your authorised representatives;
• government and regulatory authorities and other similar organisations, as required or authorised by law or as required as part of the Services; and
• such entities that we propose to merge with or be acquired by.
We may need to disclose your information to third parties outside of Australia and service providers located internationally in order to enable us to provide the Services, this includes service providers and contractors who are located overseas (telephone answering service, data analytics, IT services) and data processing services.
Where we use a supplier outside of Australia, we will take reasonable steps in the circumstances to ensure that such overseas recipient does not breach the Australian Privacy Principles (except where such steps are not required under the Privacy Act).
We may also aggregate and/or make anonymous your personal information including sensitive information to make it available for the purposes of generating statistical data for the conducting of research and improving the Services.
Where you leave a review of our Products, or if you tag us in any of your own material (including any social media post on your personal account) you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate and create derivative works from, distribute and display such content through the world in any media.
5. Emails & Marketing
In order to provide the Services to you, you agree to receiving emails and other marketing materials from us for the following purposes:
• notifications about activity on the Services (which are set on by default) including order updates, recommendations, and general updates;
• communication from us or our representatives in connection with the Services; and
• marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing. This includes where you have signed up to our marketing or promotional newsletters.
By default you will receive these email notifications to your email address you nominate at registration.
6. Storage & security
We use third-party cloud providers that provide hosting, data storage and other services.
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measure to protect these systems. However, we cannot guarantee the security of your personal information.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Links
Our Services may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
8. Requesting access or correcting your Personal Information
Subject to the Privacy Act, you have a right to access and correct any personal information about you that we may hold. If you wish to request access to the personal information, we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
If we receive a request from you to access or correct personal information we will respond to you within a reasonable time after receiving your request and in the manner requested by you, if it is reasonable and practicable for us to do so. We may charge a reasonable fee for giving access to the information.
9. If we can’t collect your Personal Information
If you do not provide us with the personal information described above, some or all of the following may happen:
• we may not be able to provide the Website to you, either to the same standard or at all;
• we may not be able to provide the Products to you or handle your order effectively;
• we may not be able to provide you with information about the Website that you may want; or
• we may be unable to tailor the content of our Website to your preferences and your experience of our services may not be as enjoyable or useful.
10. Notifiable data breach
In the event that there is a data breach and we are required to comply with the notification of eligible data breaches provisions in Part IIIC of the Privacy Act or any other subsequent sections or legislation which supersede this Part IIIC, we will follow our relevant notifiable data breach procedures in compliance with the Privacy Act and relevant laws.
11. Updates
This Privacy Policy may be updated by us from time to time, and the updated Privacy Policy will apply from the date it is published on our website or otherwise communicated to you. Each time you use our Website you should revisit this Privacy Policy and familiarise yourself with any changes. Continued use of our Services (including our website) shall indicate your acceptance of any changes.
12. Enquiries, requests & complaints
Enquiries regarding this Privacy Policy or the personal information we may hold on you, should be addressed with the Privacy Officer, whose contact details are below.
If you think your personal information, held by us, may have been compromised in any way or you have any other privacy related complaints or issues, you should also raise the matter with the Privacy Officer.
We will ensure your claims are investigated and a formal response will be provided to you, within a reasonable time, considering the circumstances of your claims. If any corrective action is determined to be required, as a result of that investigation, we will take all reasonable steps to rectify the situation and advise you of such, again within a reasonable time considering the circumstances.
If we do not resolve your enquiry, concern or complaint to your satisfaction or you require further information in relation to any privacy matters, please contact the Office of the Australian Information Commission, whose contact details are below.
Office of the Australian Information Commission
| Telephone | 1300 363 992 |
| enquiries@oaic.gov.au | |
| Office | Level 3, 175 Pitt Street, Sydney NSW 2000 |
| Address | GPO Box 5218, Sydney NSW 2001 |
| Postal Address | 1300 363 992 |
| Website | www.oaic.gov.au |
Contacting us
| Entity | Artist Guitars Pty Ltd ABN 59 160 522 574 |
| Contact | Please contact us by submitting a contact us form on the Website. |
COOKIES POLICY
This cookie policy (Cookie Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporates Act 2001 (Cth)) (we, our, us) handles and uses cookies.
Capitalised terms used in this Cookies Policy have the same meaning as given in our Privacy Policy. Please ensure you carefully read our Privacy Policy in addition to this Cookies Policy.
What is a cookie
We use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed on the Website. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. Persistent Cookies can be removed by following Internet browser help file directions. Cookies may enable automatic logins when you visit in the future and may enable content customisation.
Some cookies are necessary to allow you to browse our Website, use its features, and access secure areas. The use of these cookies is essential for our Website to work.
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
• User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of our Website.
• Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
• Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
• User interface customisation persistent cookies are used to store a user’s preference regarding a service across web pages.
We use many tools to help us improve our Website. To this end, we use reporting and analytics cookies to collect information about how you use our Website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:
• First party analytics cookies - we use these cookies to estimate the number of unique visitors, to improve our Website and to detect the most searched for words in search engines that lead to our Website. We use these cookies to learn how our Website is performing and make relevant improvements to improve your browsing experience.
• Third party analytics cookies - we also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our Website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with our Website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.
Advertising cookies are used on our Website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our Website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our Website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here.
Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our Website to improve the experience of browsing and interacting with our Website. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.
We also use third party vendor re-marketing tracking cookies, including:
• the Google Adwords tracking cookie;
• the Facebook Pixel; and
• SmartrMail tracking cookie.
You can opt out of Google's use of cookies or device identifiers by visiting Google's Ads Settings. Alternatively, you may visit the Network Advertising Initiative opt-out page or control the use of device identifiers by using your device’s settings.
Third parties, including Google may use cookies, web beacons, and other storage technologies to collect or receive information from the Service and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt out of the collection and use of information for ad targeting using aboutads.info/choices
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
To opt out of these communications please visit the Network Advertising Initiative opt out page.
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
How do I control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
