
D'Addario EXL110 10-46 Electric Guitar Strings Light 3 Pack
$37.99 $27.99
For Steel String Acoustic and Electric Guitars with a curved fingerboard.
We're always on the lookout for new guitar tools that do a better job than expensive brand name products. this Capo is a really good unit. Its made of metal so it's really strong and it has an easy to use lever when you want to put this on your guitar or change keys. It has a strong smooth mechanism.
A Capo is one of the most useful guitar tools and we think this one is really good.
Brand: Artist
Model: CCP20
Material: Metal and Rubber
Suits: Steel string acoustic guitars and most electric guitars (Does not suit - classical's, 12 strings or electric guitars with exceptionally flat fingerboards)
(15653)
Capo
By: Nathan Teepo on 12 October 2023Good price with good quality. Thank you for the service
Artist Guitars Response
Thank you for your review. We really appreciate it.
Really good quality
By: Hunter Gregory on 3 October 2023I bought the capo to go with my guitar I had recently bought from this website. It was extremely affordable and really good quality. I was very pleased with my purchase. Thanks heaps artist guitars!
Artist Guitars Response
Thank you for the review! We are always here if you have any questions.
Affordable capo
By: Adam on 27 September 2023For $10 shipped this capo blows everything else out of the water. Plenty of clamping force so no buzzing strings either. Great bit of kit.
Artist Guitars Response
We appreciate your feedback about the product. Thanks for sharing your review.
Ccp20 quick change capo
By: Callumb on 14 August 2023Amazing structure and design, strength amazing and quality great
Artist Guitars Response
Thank you so much for taking the time to leave feedback. We really appreciate the support!
CCP20 Capo
By: Chris on 10 August 2023Excellent product. So good I purchased a second one.
Artist Guitars Response
Thank you so much for taking the time to leave feedback. We really appreciate the support!
Capo
By: carol on 4 August 2023Excellent product and great service. 1st Class
Artist Guitars Response
Thanks for the review! We are always here if you have any questions.
Artist CCP20 Capo
By: Ken Galloway on 31 July 2023An excellent product received promptly. I have purchased a number of products from Artist Guitar they have always been dispatched promptly and your company's back up, when needed has been excellent.
Artist Guitars Response
We are glad to hear that your orders have been delivered promptly and they have been received well. We appreciate the review and your continued purchases with us.
Artist Capo
By: Steve Lino on 25 July 2023Quality product, great price! Using it on electric and acoustic. Up there with the best. Thank you Artist!
Artist Guitars Response
Thank you so much for the feedback. We truly appreciate it. If you need anything, please don't hesitate to contact us. Cheers!
CCP20 quick change capo
By: Graeme on 19 June 2023Great product , can't believe they are only $10. Thanks Artist Guitar's
Artist Guitars Response
It's our pleasure and thank you so much for taking the time to leave feedback. We really appreciate the support!
Review Artist CCP20 Quick Change Capo for Acoustic
By: Rudyard Limarag on 18 April 2023This capo is one of the best bang for buck I've ever had. It serves me well and there's nothing I can complain about. The order process is pretty smooth and the delivery is quick. Well recommended.
Artist Guitars Response
We are glad to hear that you are happy with your over all experience in purchasing the capo from us. Thank you for your review.
Great purchase
By: Kate Linton on 30 March 2023Easy use for both electric and acoustic. Students can transfer from one instrument to another without problems.
Artist Guitars Response
Thank you so much for your review. We are glad to hear that you like the capo.
Awesome customer experience.
By: Howard Steiner on 13 January 2023I dropped into the Yennora warehouse and bought several items. The staff is attentive and knowledgeable. The company stands by its products with a return policy you just don’t see anymore. Can’t go wrong with Artist Guitars!!
Artist Guitars Response
Thank you so much for your support! If you need anything, please don't hesitate to contact us. Cheers!
Awesome customer experience.
By: Howard Steiner on 12 January 2023I dropped into the Yennora warehouse and bought several items. The staff is attentive and knowledgeable. The company stands by its products with a return policy you just don’t see anymore. Can’t go wrong with Artist Guitars!!
Artist Guitars Response
Thanks for your feedback! We are always here if you have further questions.
Quick and easy
By: Clifford Quinlivan on 12 December 2022I have 3 of these capos now. I find them great on both electric and acoustic guitars. Quick and easy to change keys. Made well and tough . Looks great too.
Artist Guitars Response
We are glad to hear that you are happy with our product. Thank you for sharing this feedback with us and for the support!
Capo for 12 string guitar
By: JOEMON on 17 November 2022I brought this capo for artist beginners 12 string guitar.. it works excellent and was recommended by artist guitar company...
Artist Guitars Response
Thank you so much for the review. If you need anything, please don't hesitate to contact us. Cheers!
Good quality, great price.
By: Jayne on 18 October 2022Not a lot to say about this. Looks well built and does the job it’s supposed to do for a very reasonable price.
Artist Guitars Response
Thanks for your review! Please do not hesitate to reach out to us if you need further assistance, we're always happy to help!
Good product
By: Glorify on 10 October 2022Good for the cost of it. Steady and hard. Very nice.
Artist Guitars Response
Thank you so much for taking the time to share this feedback. We really appreciate the support!
Great
By: Emily on 15 September 2022Came very quick and had a direct deposit option which worked for me. And product is great quality for me. Works perfectly
Artist Guitars Response
That is great to hear. Thank you so much for the review.
Capo & Strings and Tool for restringing order,
By: Robert Porter on 27 April 2022This delivery arrived promptly and was good value for money and exactly as described.
Artist Guitars Response
Hi! Thank you so much for the review! We're always here if you need anything. Cheers!
Good
By: Joe on 28 March 2022Customer service was good, I had an object that went missing in the mail and they were willing to send a replacement. Communication is easy and they replied quickly even at night. Capo was good, really good for the price.
Artist Guitars Response
We are happy to hear that you are satisfied with the capo and that we were able to assist you in resolving a concern you had with your order. Thank you so much for the review.
Great Capo, Great Price
By: Alan on 27 March 2022Does absolutely everything you’d expect from a Capo and also has a built in pin puller for restringing acoustic guitars. I’ve bought 2 of these and have no issues whatsoever. Thanks again for the great products, pricing and service Artist Guitars
Artist Guitars Response
We are happy to hear that you liked the product. Thank you so much for the review.
Poorly finished, but works well enough if you don’
By: James B on 10 February 2022I’ve bought a few of these similar metal capos over the years. This is my first Artist branded one and it’s really average quality as the edges of the capo are rough, sharp (in places) and uneven. So much so, I nearly sliced my finger taking it off one time (a quick removal mid song would make this more likely). I’ll probably resort to filing the edges down, but what a pain in the arse. Otherwise, the capo works as intended. I’d have preferred to have gone with one of the models/brands I’d previously bought as they’re much more professionally finished. I’ve bought many items from Artist Guitars over the years and virtually everything has been very good to excellent including their customer service, with this capo and a nylon string classical guitar (internal strut breaking away some time after end of warranty) being the only sub-par experiences. Two stars off for the poor finishing on this one.
Artist Guitars Response
I am so sorry for this inconvenience and thank you so much for leaving this feedback. as this definitely helps us in improving our products and services. I will be providing this feedback to our factory.
Works perfectly
By: Benjamin on 3 February 2022Great capo for a very good price. Quality feels very nice but more importantly it just works. Just get one.
Artist Guitars Response
Thanks for taking the time in leaving a review for the capo. We appreciate it.
Guitar Capo
By: Maxine Aldridge on 27 January 2022Great very quick transaction will be happy to shop again & it was also excellent quality in the product.
Artist Guitars Response
Thank you for taking the time in living the capo and our service a review. We really appreciate it.
Artist CCP20 Capo
By: Brett Noack on 12 January 2022Awesome capo... Easy to clamp on, with no buzzing.
Artist Guitars Response
Thank you for the five stars! If you need anything, please don't hesitate to contact us. Cheers!
Great
By: Cliff Wiltshire on 28 October 2021Perfect capo for the job
Artist Guitars Response
Thank you for leaving a great review!
Capo
By: Darrell Hill on 11 October 2021Great service good unit good price
Artist Guitars Response
Thank you so much for taking the time to share this feedback. We really appreciate the support!
Great product
By: Stuart on 16 September 2021Solid, good action with the right amount of spring tension. Bargain!
Artist Guitars Response
Thank you so much for taking the time to leave this feedback! We really appreciate your support!
Nice product.
By: Bella B Blackthorn on 31 August 2021Good product! Quick delivery.
Artist Guitars Response
Thank you so much for the review and all your support!
Guitar Capo
By: Robertus Dole Guntur on 30 August 2021Great product and the item arrived in my home appropriately
Artist Guitars Response
Thank you so much for the feedback and rating! We really appreciate the help!
Great Product and Great Service
By: Jon on 24 August 2021Artist Guitars delivered promptly. The capo is both well-made and well-priced. Good showing, guys.
Artist Guitars Response
Thank you for the support and feedback!
Capo & picks
By: Christine Kent on 23 August 2021Very happy with products and swift safe delivery. Much appreciated. Will order in future!
Artist Guitars Response
Thanks for the kind words and for all the support.
Fit
By: Peter Baker on 27 July 2021This cappo is really great. I have tried it on both electric and acoustic guitars. It has a very nice smooth finish and is easy to use. Along with a good price I am very pleased with my purchase
Artist Guitars Response
Thank you for feedback and all the support.
Capo
By: Geoff Dearlove on 22 July 2021Excellent product and service.Good products and value for money.
Artist Guitars Response
Thanks for the feedback and the review
Artist CCP20 Quick Change Capo
By: Anonymous on 1 July 2021This was my second order (in what I know will be a long relationship with Artist Guitars). The CCP20 arrived within a few days of ordering and is a high quality, functional and attractive piece of gear. It is well built and works very effectively. Thanks Artist! Your product quality and service are a breath of fresh air. Highly recommended :)
Artist Guitars Response
Thank you so much for the review and we really appreciate the support!
Artist does it again
By: Grant Banks on 3 June 2021I’d recommend if you are looking at getting something from Artist just do it. Even this capo was priced really well for the quality and as always the customer service was A+
Artist Guitars Response
Thank you very much for your feedback on our product and our company. This is highly appreciated. We look forward to more business with you in the future.
Great service, great price.
By: Alan Smith on 26 April 2021Ordered a capo. Process very easy. Delivery very fast. Price? Super. 100% recommend.
Artist Guitars Response
Thanks and we're happy you liked the capo. Cheers!
Great Capo
By: Sally Johnson on 14 April 2021Very happy with this capo. Excellent value and quality. This is the 2nd one I've bought. Use the other every day and still going well after a couple of years.
Artist Guitars Response
Thank you so much for taking the time to leave a review! We really appreciate your continued support!
Amazing Capo Great Value
By: Brad on 26 March 2021This capo is amazing feels really solid and Will definitely last and for only 10 bucks talk about value for money I'm blown away the quality is top notch well done Artist keep Up the good work
Artist Guitars Response
Thank you for all the support. We will continue to provide high-quality products and customer service for our customers. Cheers!
CCP20 capo
By: Derek on 1 February 2021Great value and easy to use.
Artist Guitars Response
We really appreciate the review you have left for the capo. If you have any concerns or questions, please do not hesitate to contact us or send us an email to sales@artistguitars.com.au
Easy to Use Capo
By: Jerry on 26 January 2021This capo is a good buy for an affordable price. It suits the curved fingerboard of both my acoustic & electric guitars, so no need to buy another one for each guitar. It is just comfortable to hold, an easy clip-on/clip-off design for fast and accurate use. The capo is made of a high-end zinc alloy construction and fitted with a high-quality spring which looks sturdy and durable. It only weighs 65g which is very light to move along the fingerboard. Nice that it has been fitted with rubber insert as well on both sides to protect the fingerboard & strings. I highly recommend this capo if you’re looking to have one for yourself or as a gift for someone.
CCP20 Capo
By: Kevin on 24 January 2021Item was delayed by quite a few days but it was worth the money. The capo has been great so far on both acoustic and electric guitars and I'm really loving it.
Artist Guitars Response
We are definitely glad that the order was received despite the delayts. We really appreciate your patience and understanding in spite of them. For capos and other smaller value items like strings, the free shipping option is via Regular Post which has no tracking available and a longer estimated delivery time compared to their eParcel service. Thank you for your purchase and we are really glad that your order is with you.
Artist Capo
By: Matthew Gritt on 19 December 2020The cheapest capo they have, does the job well
Great product with an awesome price!
By: Lucas D Gatto on 7 November 2020Great quality product. Awesome price and service; quick response and delivery!
Great Little Capo
By: Sally Johnson on 3 November 2020This is a great little capo. Sturdy and very reasonably priced. Thank you Artist Guitars. Always happy with your products.
Capo
By: Erik on 23 October 2020Good value for the money. Very quick turn around.
Artist CCP20 Capo
By: Martin Norris on 21 October 2020The Artist CCP20 Capo does the job perfectly well on all the guitars I have and appears to be rugged and efficient in all aspects. I would, however, like to see the return of the Artist CCP10 Capo as I feel that it is a better model!
CCP20 Capo
By: Terry Chapman on 13 October 2020I have had many capos. Of the spring loaded ones, this is easily the best. It holds the strings down as expected, and does not damage the neck, either on the back or along the edge as many of this style of capo do. Very good value for money.
Artist products
By: Jack Tan on 22 September 2020I bought guitar picks & capo from you guys. Excellent quality! Keep up the quality control & people will buy more as well as buy more variety of stuff because we can trust you. Well done!
Artist products
By: Jack Tan on 22 September 2020I bought guitar picks & capo from you guys. Excellent quality! Keep up the quality control & people will buy more as well as buy more variety of stuff because we can trust you. Well done!
Great Capo, regardless of price.
By: Andrew L on 18 September 2020I have a couple of the previous Artist branded capos, which I was always happy with. After a few years, I thought they were getting a little tired, as sometimes I would have to adjust the position on the neck. Read the reviews of this new model and thought at $10, I've got nothing to lose.. Glad I did, as this new model is an improvement on the old. Fits more securely and the spring is noticeably stronger. Another winner Artist Guitars and I will be purchasing some spares! Agree that it performs better than many more expensive brands.
Outstanding
By: Peter Honeybone on 6 September 2020Outstanding Product for price very happy better than some dearer Capos for sale, Big thanks to Artist Guitars, just Outstanding
Capo
By: David Mooney on 6 September 2020excellent capo and value for money
Solid Capo
By: Jay on 2 September 2020Solid capo, nice fuzzy fur to ensure my neck is scratch free. Does a great job at a fraction of the price @ retail stores
Solid Capo
By: Jay on 2 September 2020Solid capo, nice fuzzy fur to ensure my neck is scratch free. Does a great job at a fraction of the price @ retail stores
Excellent Capo , outstanding value
By: Anonymous on 31 August 2020pleasantly surprised by the great quality, very sturdy and well made and also has an acoustic bridge pin remover built into the handle
Good product, Great delivery
By: Gerard Hill on 19 August 2020Purchased low cost capo as promoted on the site, does all that could be expected and saved quite a bit over cost of more expensive. Delivery, even during Stage 4 lockdown in Victoria was only a few days. Really happy with product and service.
Another excellent purchase.
By: Peter on 19 August 2020Another purchase from Artist Guitars and like all the previous ones was top quality and top service. I buy from Artist Guitars knowing it will allways be a very pleasant experience.
Noiiiiiiice
By: Matthew Taylor on 17 August 2020Very useful item and works beautifully
fantastic
By: Heath Clark on 12 August 2020It's got some weight to it but this capo is fantastic,i should've got one like this years ago, heaps better than the old elastic and pvc tube one I've had for over 20 years. well done Artist.
Capo
By: Colin on 16 July 2020Great mate
Excellent Capo
By: Peter Nicholson on 9 July 2020What makes this Capo excellent is the strong spring giving a clean sound as well as value for money.
Capo
By: Allan on 3 July 2020Great Capo for the price it does the Job..
Artist CCP20 Quick Change Capo
By: Anonymous on 1 July 2020great product,works fine
Capo review
By: Mausam Rayamajhi on 30 June 2020Excellent product
Really good capo
By: Jarrod on 30 June 2020Brilliant product for the cost. Very smooth and well made product. And love the acoustic pin remover built in.
Capo
By: Dr Peter McNamara on 24 June 2020An excellent product, delivered quickly at a very reasonable price. Very impressed with customer service and the expeditious handling of this purchase. Highly recommend the use of this company.
Capo purchase
By: Chris on 15 June 2020Can’t believe how good the product is but what’s more important to me was the service. Artists guitars are the best people I’ve ever dealt with online. Excellent
Perfect, simple design capo
By: Andy on 23 May 2020Does exactly what it's meant to do, looks good, and at a brilliant price.
Firiendly and great service
By: Van on 19 May 2020Needed to buy a guitar bag for son. Chatted online with shop’s staff, gave her the guitar model to check for size of a bag i chose. Quick and helpful. Confirmed. I went ahead and bought. Delivered within time specified. Product of good quality, as specified. Happy over all. Thnks for friendly and easy buying experience
Firiendly and great service
By: Van on 19 May 2020Needed to buy a guitar bag for son. Chatted online with shop’s staff, gave her the guitar model to check for size of a bag i chose. Quick and helpful. Confirmed. I went ahead and bought. Delivered within time specified. Product of good quality, as specified. Happy over all. Thnks for friendly and easy buying experience
Good product and service
By: Anat on 19 May 2020Solid capo strings don’t vibrate when in use. Excellent product, fast delivery. Good bang for your buck
Firiendly and great service
By: Van on 18 May 2020Needed to buy a guitar bag for son. Chatted online with shop’s staff, gave her the guitar model to check for size of a bag i chose. Quick and helpful. Confirmed. I went ahead and bought. Delivered within time specified. Product of good quality, as specified. Happy over all. Thnks for friendly and easy buying experience
Capo
By: Kevin J Smith on 14 May 2020Hiya i have brought 2 Capo's, one for each of my guitars, Electric and Acoustic Great items very easy to use.
Capo
By: David on 14 May 2020Does exactly what it’s meant to do. Good quality
Capo
By: John Boulton on 8 May 2020Quality item for a good price.
Capo
By: Amanda Mentiplay on 7 May 2020Great product, great price, fast delivery.
Good Quick Change Capo
By: Tania Chalmers on 6 May 2020Very easy to use and looks great on the guitar.
Good product
By: Simon Hookham on 5 May 2020This capo is great. Works fine on my 4 stinger Jazz bass and 5 string Yamaha.
Great product
By: Daniel on 1 May 2020Good quality capo and looks great. Exactly what I was after
Great capo
By: Josh York on 28 April 2020Great capo, works well! Awesome value.
Nice capo
By: Ujwal Bhattarai on 27 April 2020The capo is really well built and works well. Very happy with purchase.
Top Capo.
By: Rusty Axe on 26 April 2020Bought two, best for acoustic and electric guitar, clamp straight on and play with no buzzing.
Good capo
By: James on 15 April 2020No reason not to get this. Does its job, simple, and easy to use.
Good capo
By: James on 15 April 2020No reason not to get this. Does its job, simple, and easy to use.
Spunky little thing!
By: Kian on 26 February 2020Capo works like an absolute charm! Nice weight to it, grips onto strings perfectly. Very happy with the purchase
Excellent Professional Service
By: Dan on 25 February 2020Great product range and excellent support from caring and professional staff. This Capo is easy to use and stylish for a great price
classical guitar capo
By: Alan Gilbert on 7 February 2020so good i bought 2
Artist CCP20 Capo
By: Steve Zanker on 29 January 2020Great value for money, excellent quality. Fast delivery even on standard post. Nothing to fault. Great service. Thanks again guys.
Great product
By: Carrie on 29 January 2020Good quality and works well .
Good value capo
By: Darryl on 23 January 2020Bought 5 of these Quick Change Capos for some of my guitar students. Work well & great value.
Artist Capo
By: Stephen Hamilton on 11 November 2019Great product. $10... awesome value!
Quick Change Capo
By: Drew on 13 September 2019Pretty happy with the quality and finish. Appears solid and should last. Delivery took a day or two longer than expected (to Brisbane).
Capo
By: Michael on 12 September 2019This capo has a beautiful finish is well engineered strong and works comes in a well presented box
Great guitar capo!
By: Belinda Wardle on 19 August 2019Good firm grip on the guitar strings. Very smooth, easy to use and also looks great.
Artist CCP20 Quick Change Capo for Acoustic and El
By: Rosemary Wildman on 14 August 2019Great price, great product, great service!
D'Addario EXL110 10-46 Electric Guitar Strings Light 3 Pack
$37.99 $27.99
D'Addario EJ16 12-53 Phosphor Bronze Acoustic Guitar 3 Pack
$49.99 $32.99
D'Addario EJ26 11-52 Phosphor Bronze Acoustic Guitar Strings 3 Pack
$49.99 $32.99
*A $6 monthly account fee applies
(only payable if a balance is owing) See full Ts & Cs
Add your favourites to cart
Select Afterpay at checkout
Log into or create your Afterpay account, with instant approval decision
Your purchase will be split into 4 payments, payable every 2 weeks
All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of country offering Afterpay
Late fees and additional eligibility criteria apply. The first payment may be due at the time of purchase
For complete terms visit afterpay.com/terms
This website artistguitars.com.au and all content, trade marks and its related services, products, websites, tools and applications (Website) is owned and operated by Artist Guitars Pty Ltd ABN 59 160 522 574 (our, us, we, Artist Guitars). By accessing and using our Website you agree to comply with the following terms and conditions (Terms and Conditions). We may update our Terms and Conditions from time to time without notice to you. Each time you use our Website you should revisit these Terms and Conditions and your continued use of the Website constitutes your acceptance of them.
1. Using our website
We provide our Website to facilitate the supply of our products, to help us connect with you and to provide general information and relevant content that you may be interested in. You must not use the Website for any purpose other than its intended purpose, and you must not harm our Website in any way. When using the Website you must not act fraudulently, or provide us with false, inaccurate, infringing or misleading information. Parts of our Website may allow you to comment or submit your content, and in doing so you must not post anything that is inflammatory, racist, abusive, harassing, obscene, sexually explicit or that violates any Australian law or the rights of any person.
Where you use our Website to browse our products, and/or place an order our Ecommerce Terms and Conditions will apply to you.
Content on our Website is provided solely for your reference purposes. We include information for your convenience as a general summary of matters current at the time of posting that may interest you. The contents do not constitute medical and/or financial and/or legal professional advice and are not intended to be a substitute for medical and/or professional advice and should not be relied upon as such. We make no warranties that the information published by us is correct. You should seek professional advice in relation to any matters that you have.
The information you provide us and your use of the Website must not:
• create liability for us;
• infringe any third party’s privacy rights;
• infringe any third party's copyright, patent, trademark, trade secret, intellectual property or other proprietary rights or rights of publicity or privacy;
• violate any applicable laws (including those governing privacy, consumer protection, unfair competition, criminal law, racism or antidiscrimination or trade practices law); or
• be defamatory, trade libellous, unlawfully discriminatory, threatening or harassing.
If you provide us with any feedback, ideas, modifications, suggestions, improvements or other content you agree that we may, at any time, without restrictions exploit, copy, republish, edit, or otherwise use such content on any medium worldwide (including on the internet). We will not be required to pay you any compensation for such content (regardless of our use). We have no obligation to review any content or otherwise remove any content that may be unlawful, offensive, threatening, defamatory or obscene.
Any reviews submitted to us will be our property on and from its creation and we will be able to deal with it unrestricted. Without limiting this right, we may remove any review, and use any review on our Website or on any medium online worldwide (including social platforms) at our discretion (regardless of the content). To the extent necessary you must assign all rights, title and interest in such reviews as required by this clause.
Your use of this Website is by personal, non-exclusive licence granted by us strictly in accordance with these Terms and Conditions. This Website is only available to, and may only be used by, persons who can form legally binding contracts under applicable laws. If you do not qualify, you must not use the Website.
2. Intellectual property
We remain the owner of the Website and all intellectual property rights associated with the Website (including without limitation trade marks, logos, names, designs, content, videos, logos, images and source code) and any improvements or modifications to such intellectual property. We ask that you do not copy, reproduce or modify any of our Website for any purpose except where we give you our prior written consent or sharing is otherwise permitted (as noted below).
When you provide us with information you agree to allow us to distribute or use that information as we consider necessary and in accordance with our Privacy Policy accessible on the Website.
We are not responsible for any loss that may occur from you submitting your information to us.
3. Your account
We may require you to set up an account with a username and password to gain access to parts of the Website. If we do, you will be responsible for keeping the combination of these details confidential and any actions that occur through your account (whether directly or indirectly) you are responsible for.
If we permit you to connect to the Website using a third-party service (e.g. Facebook or Google+), you grant us permission to access, store, and use the information from that service as permitted by that service.
4. Access and termination
We reserve the right, at any time and without prior notice, to remove or disable your access to the Website or any part of it, including your Account, for any reason and you agree that we are not liable for any loss suffered by you or any third party as a result of the removal or disablement of the Website.
These Terms and Conditions will continue to apply until terminated or superseded by us. You can terminate your agreement with us by discontinuing your use of the Website at any time. You do not need to inform us if you choose to discontinue use of the Website.
5. Sharing
We may make content available for you to share on the Website. Where such content is made available, you must ensure that such sharing is properly credited to us including a link back to us, and comply with any other instructions we may specify. Your licence to share such content is by revocable and limited right. Where you share our content, you do so at your own risk. We will not be liable in any respects for any content that you share.
6. Links
Our Website may contain links to or from other third-party websites which we have no control over. We are not responsible for the content or use of these other websites (including any virus, or disturbing or harmful content) and you access them at your own risk.
You acknowledge and agree that by utilising any third-party services through our Website (such as PayPal or any other payment provider) you are bound by the terms and conditions of that third party.
You acknowledge and agree that you are solely responsible for ensuring that you have read and understood any applicable third-party (such as PayPal) terms and conditions when using the Website. We will not be liable for any loss or damage suffered by you in connection with such third party terms, regardless of whether we bring these to your attention or not. You are solely responsible for obtaining a copy of and reviewing such third party terms. We are not party to any transaction between you and a third party. For example, if you incur a debt to a third party payment provider in connection with a purchase through the Website, you are solely liable for that debt and you acknowledge that we are unrelated to, and have no control over that third party payment provider.
In the event we provide linking services with third parties, you authorise us to undertake to provide details as necessary to that third party.
7. Liability and indemnity
Although our content has been drafted with due care and diligence, our Website and our content is provided “as is” and we make no representations and give no warranties or guarantees as to the suitability, accuracy or quality of the Website. We do not guarantee that the Website will be free from errors or defects, or that the Website will be accessible at all times.
Your use of the Website is at your own risk and to the extent permitted by law, we exclude all liability of any kind, however arising, including any lost profit, lost opportunity, lost revenue, lost data, losses resulting from security failure, or any indirect or consequential loss resulting from your use of the Website. Our total liability is limited to $1, however where we cannot limit our liability to $1 by law then our liability will be limited to the cost of re-supply of the relevant services (being the provision of the Website to you), or refunding the amount paid by you to us in connection with the services (if any).
You agree to indemnify and release us and our related entities from and against all losses (as before mentioned) which we may incur in respect of any negligence, misuse of the Website, other act or omission, or any breach of these Terms and Conditions by you.
8. Security & access
You are solely responsible for any information that you transmit to us. Whilst we use reasonable endeavours to maintain the security of the Website to Australian standards, we do not guarantee the security of the Website, our records, or any information you submit to us. We disclaim all liability for any computer virus or technological problems or other loss that you may suffer as a result of the browsing or downloading of any files from our Website, or from any data breach, compromise or misuse of your data that is provided to us in connection with the Website.
In order to use the Website, you need to connect to the internet and you are solely responsible for your connection and all fees associated with such connection/access.
9. Privacy
By using this Website you acknowledge and agree that internet transmissions are never completely private or secure and understand that any message or information you send to the Website may be read or intercepted by others. You authorise us to use, store or otherwise process any information including personal information which relates to and/or identifies you, to the extent reasonably necessary for the provision of any goods and services requested by you, and for any other purposes we consider reasonable. Such use will be compliant with the terms of our Privacy Policy (accessible on the Website).
10. Groups
Where we use social media pages or groups run by us, such pages will only be used to advertise our products and services and to facilitate community interaction. Such terms found herein as they relate to providing information will apply to your use of our social media pages or groups.
11. Applicable law
These Terms and Conditions, and your use of our Website are governed by the laws of New South Wales, Australia and you agree to submit to the jurisdiction of the Courts of the State of New South Wales, Australia and Courts competent to hear appeals.
12. Definitions
Unless the context requires otherwise, the following words and phrases in these Terms and Conditions shall have the following meanings:
Website means U including all content, trade marks, and related services, products, websites, tools and applications;
you means the person or entity that accesses the Website and your has a corresponding meaning.
This privacy policy (Privacy Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporations Act 2001 (Cth)) (we, our, us) collects, stores, uses, protects, shares and discloses your personal information.
This Privacy Policy applies to our website located at artistguitars.com.au and its related services, products, websites, social media pages, tools and applications (together the Website). By visiting or using the Website you agree to the collection, storage, usage and disclosure of your personal information by us in the manner described in this Privacy Policy.
Capitalised words in this Privacy Policy have the same meaning as in the Ecommerce Terms and Conditions available on the Website.
1. Types of Personal Information we collect
As part of delivering our services we may collect personal information about you as defined under the Privacy Act 1988 (Privacy Act). We will only collect personal information where it is reasonably necessary for the performance of our functions or activities. The personal information we collect may include the following:
• Account information: this includes information that we collect when you register to use our Website by creating an Account. The information we collect includes your name, email address, and other contact details and any other information you directly give us at the registration stage.
• Customer information: this includes information that you have provided to us when using the Website or otherwise placing an order for Products. The information we collect includes customer level data (such as your date of birth, age, billing address, delivery address and telephone number), order level data (such as order numbers and Products) and any other additional information you provide to us directly or indirectly through your use of the Website. We use such information to assist in providing our services to you (including the supply of Products).
• Profile information: this includes any information you choose to store on the Website that will assist us in delivering our services to you and includes information regarding any subscriptions.
• Financial information: this includes information such as payment card details and bank account details. We use this information to send to our third party payment gateways when you make payment through the Website.
• Website use information: When you use our Website, for example when you contact us, we collect information that enables the Website to be able to run.
• Marketing use information: this includes information provided to us using a marketing or newsletter sign up form.
• Surveys: information in connection with client surveys, questionnaires and promotions.
• Other information we collect related to your use of the Website: your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information and any other information provided by you to us via our Website or our online presence, or otherwise required by us or provided by you.
2. How we collect Personal Information
We may collect personal information either directly from you, or from third parties, including where:
• you register or sign up to the Website;
• you provide information directly to us through the Services or on a hardcopy form (for example if you place an order for Products in-store);
• you use the Website to enter in user content including when you purchase Products and checkout on the Website;
• you use the Website generally;
• you subscribe to any of our newsletters;
• you contact us through our Website, in person, by phone or in writing;
• you submit any of our online sign up forms;
• you deal with us generally via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise;
• you interact with our Website, social applications, services, content and advertising; and
• you invest in our business or enquire as to a potential purchase of our business.
We may also collect your personal information from third parties including:
• referral agencies;
• government agencies and insurers;
• third parties who produce any content, advertising, and marketing campaigns for us that you may interact with; and
• our other service providers and publicly available sources.
Where we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. By providing personal information about another person to us, you represent that you are legally permitted to do so, and we will not be responsible for verifying any such authorisation.
Social media and cookies
We may also collect personal information from you when you use or access our Services or our social media pages. This may be done through use of web analytics tools, 'cookies' or other similar tracking technologies that allow us to track and analyse your Services usage. Please review our Cookies Policy for more information on how we handle and deal with cookies.
3. Use of your Personal Information
We collect and use your personal information for the following purposes:
• to operate the Website and provide services, products or information to you including to:
• to administer contracts including to negotiate, execute and or manage a contract with you;
• to be de-identified for the purposes of generating statistical data and improving the Website;
• for record keeping and administrative purposes, including accounting purposes;
• to administer, operate, protect, improve and optimise the website and our service offerings and customer experience;
• for advertising and marketing purposes (including for analytics);
• to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
• to enable you to take part in a competition;
• to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act 2003 (Cth)). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
• for quality, training and coaching purposes;
• to send you administrative messages, reminders, technical notices, updates, security alerts, and other information about our products and services requested by you; and
• to consider an application of employment from you.
You acknowledge and agree that we may also deal with your personal information in any other manner which is permitted by any agreement that we have in place with you, or otherwise in accordance with our other policies we have in place from time to time.
4. Disclosure of your Personal Information
We may disclose your personal information to third parties for the purposes contained in this Privacy Policy, including without limitation to:
Service Providers
We may share your personal information with service providers utilised by us in the provision of the Services to:
• develop and improve our Services;
• provide you with the Services;
• conduct quality assurance testing;
• provide support; and/or
• provide other services to us.
The service providers (and if necessary data processors) include:
• information technology service providers such as web host providers and analytical providers;
• mailing houses and such other suppliers that assist in delivering products and services;
• organisations who carry out credit, fraud and other security checks;
• payment processors;
• hosting services;
• content delivery services;
• IT support providers;
• marketing businesses engaged by us to disseminate materials to which recipients have consented; and
• specialist consultants.
We limit the information we provide to third parties to the information they need to help us provide or facilitate the provision of goods and services and associated purposes. We deal with third parties that are required to meet the privacy standards required by law in handling your personal information, and use your personal information only for the purposes that we give it to them.
Affiliates and Acquisitions
We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (Affiliates), in which case we will require our Affiliates to honour this Privacy Policy. In the event we are involved in a merger, acquisition or sale of assets we may disclose personal information collected by us to such entities that we propose to merge with or be acquired by, and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
Third parties with your consent and in other circumstances
We may also disclose your personal information to third parties to whom you expressly ask us to send the personal information to, or to third parties where permitted under the Privacy Act or where required in order to provide our Services to you. This also includes:
• your authorised representatives;
• government and regulatory authorities and other similar organisations, as required or authorised by law or as required as part of the Services; and
• such entities that we propose to merge with or be acquired by.
We may need to disclose your information to third parties outside of Australia and service providers located internationally in order to enable us to provide the Services, this includes service providers and contractors who are located overseas (telephone answering service, data analytics, IT services) and data processing services.
Where we use a supplier outside of Australia, we will take reasonable steps in the circumstances to ensure that such overseas recipient does not breach the Australian Privacy Principles (except where such steps are not required under the Privacy Act).
We may also aggregate and/or make anonymous your personal information including sensitive information to make it available for the purposes of generating statistical data for the conducting of research and improving the Services.
Where you leave a review of our Products, or if you tag us in any of your own material (including any social media post on your personal account) you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate and create derivative works from, distribute and display such content through the world in any media.
5. Emails & Marketing
In order to provide the Services to you, you agree to receiving emails and other marketing materials from us for the following purposes:
• notifications about activity on the Services (which are set on by default) including order updates, recommendations, and general updates;
• communication from us or our representatives in connection with the Services; and
• marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing. This includes where you have signed up to our marketing or promotional newsletters.
By default you will receive these email notifications to your email address you nominate at registration.
6. Storage & security
We use third-party cloud providers that provide hosting, data storage and other services.
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measure to protect these systems. However, we cannot guarantee the security of your personal information.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Links
Our Services may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
8. Requesting access or correcting your Personal Information
Subject to the Privacy Act, you have a right to access and correct any personal information about you that we may hold. If you wish to request access to the personal information, we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
If we receive a request from you to access or correct personal information we will respond to you within a reasonable time after receiving your request and in the manner requested by you, if it is reasonable and practicable for us to do so. We may charge a reasonable fee for giving access to the information.
9. If we can’t collect your Personal Information
If you do not provide us with the personal information described above, some or all of the following may happen:
• we may not be able to provide the Website to you, either to the same standard or at all;
• we may not be able to provide the Products to you or handle your order effectively;
• we may not be able to provide you with information about the Website that you may want; or
• we may be unable to tailor the content of our Website to your preferences and your experience of our services may not be as enjoyable or useful.
10. Notifiable data breach
In the event that there is a data breach and we are required to comply with the notification of eligible data breaches provisions in Part IIIC of the Privacy Act or any other subsequent sections or legislation which supersede this Part IIIC, we will follow our relevant notifiable data breach procedures in compliance with the Privacy Act and relevant laws.
11. Updates
This Privacy Policy may be updated by us from time to time, and the updated Privacy Policy will apply from the date it is published on our website or otherwise communicated to you. Each time you use our Website you should revisit this Privacy Policy and familiarise yourself with any changes. Continued use of our Services (including our website) shall indicate your acceptance of any changes.
12. Enquiries, requests & complaints
Enquiries regarding this Privacy Policy or the personal information we may hold on you, should be addressed with the Privacy Officer, whose contact details are below.
If you think your personal information, held by us, may have been compromised in any way or you have any other privacy related complaints or issues, you should also raise the matter with the Privacy Officer.
We will ensure your claims are investigated and a formal response will be provided to you, within a reasonable time, considering the circumstances of your claims. If any corrective action is determined to be required, as a result of that investigation, we will take all reasonable steps to rectify the situation and advise you of such, again within a reasonable time considering the circumstances.
If we do not resolve your enquiry, concern or complaint to your satisfaction or you require further information in relation to any privacy matters, please contact the Office of the Australian Information Commission, whose contact details are below.
Office of the Australian Information Commission
Telephone | 1300 363 992 |
enquiries@oaic.gov.au | |
Office | Level 3, 175 Pitt Street, Sydney NSW 2000 |
Address | GPO Box 5218, Sydney NSW 2001 |
Postal Address | 1300 363 992 |
Website | www.oaic.gov.au |
Contacting us
Entity | Artist Guitars Pty Ltd ABN 59 160 522 574 |
Contact | Please contact us by submitting a contact us form on the Website. |
This cookie policy (Cookie Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporates Act 2001 (Cth)) (we, our, us) handles and uses cookies.
Capitalised terms used in this Cookies Policy have the same meaning as given in our Privacy Policy. Please ensure you carefully read our Privacy Policy in addition to this Cookies Policy.
What is a cookie
We use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed on the Website. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. Persistent Cookies can be removed by following Internet browser help file directions. Cookies may enable automatic logins when you visit in the future and may enable content customisation.
Some cookies are necessary to allow you to browse our Website, use its features, and access secure areas. The use of these cookies is essential for our Website to work.
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
• User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of our Website.
• Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
• Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
• User interface customisation persistent cookies are used to store a user’s preference regarding a service across web pages.
We use many tools to help us improve our Website. To this end, we use reporting and analytics cookies to collect information about how you use our Website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:
• First party analytics cookies - we use these cookies to estimate the number of unique visitors, to improve our Website and to detect the most searched for words in search engines that lead to our Website. We use these cookies to learn how our Website is performing and make relevant improvements to improve your browsing experience.
• Third party analytics cookies - we also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our Website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with our Website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.
Advertising cookies are used on our Website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our Website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our Website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here.
Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our Website to improve the experience of browsing and interacting with our Website. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.
We also use third party vendor re-marketing tracking cookies, including:
• the Google Adwords tracking cookie;
• the Facebook Pixel; and
• SmartrMail tracking cookie.
You can opt out of Google's use of cookies or device identifiers by visiting Google's Ads Settings. Alternatively, you may visit the Network Advertising Initiative opt-out page or control the use of device identifiers by using your device’s settings.
Third parties, including Google may use cookies, web beacons, and other storage technologies to collect or receive information from the Service and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt out of the collection and use of information for ad targeting using aboutads.info/choices
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
To opt out of these communications please visit the Network Advertising Initiative opt out page.
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
How do I control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
Copyright © 2023 Artist Guitars Pty Ltd. All Rights Reserved.