Artist Guitars Trust Policy

The Best Warranty In The Industry

Artist Guitars will cover any faults in workmanship or materials for a period of 3 Years from date of purchase. If you have any issues simply contact us with a description of the fault (a picture can also help in many cases) and a copy of your original invoice number from

Warranty is only valid to the original purchaser and is only available in Australia and New Zealand. In most cases the issue can be fixed by replacing a part. If so we will send the part for free to you.  If more extensive work is required we will get the unit back to us (or in some cases we will just send you out a replacement).

Read our full terms and conditions



100 Days, 100% Money Back Guarantee

We know that when you buy items online that you want to feel safe you bought the right item. Our 100 Day, 100% Money Back Guarantee covers you completely.

If you're not completely satisfied with the quality of your purchase, simply contact us and we will arrange a free return and a full 100% refund.

Read our full terms and conditions



Free Insured Shipping, On All Orders

At Artist Guitars we ship super fast!  Orders placed by 12:00pm AEST (Sydney Time) are shipped same day (excluding weekends and public holidays).  We use a combination of Australia Post, eParcel and Couriers Please to ship our goods.  All orders are insured so if your package arrives damaged we'll organise repair or replacement at no cost to you.

Same Day Shipping in Sydney
For same day delivery please write "Same Day Shipping" in the comments section of you order and if we receive the order by 9am then you will receive your goods the same day!

Full shipping details here



Contact Us

  • Free Call 1300 489 816
  • Sydney (02) 8065 6837
  • Melbourne (03) 8609 1611
  • Brisbane (07) 3088 2856
  • Adelaide (08) 7200 3770
  • Darwin (08) 8911 1288
  • Perth (08) 9467 0964

Unit 4/2 Berne St, St Peters NSW 2044

Click here for more details



Shop Safe With Secure Checkout

Buy with confidence at Artist Guitars.  We accept a range of major credit cards as well as Paypal, money order, and direct deposit.  Our website check out system is backed by Eway Australia's, Secure Site Seal.  This means that your information is 100% secure, protected by industry-leading encryption.