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Joyo JP05 Rechargeable Power Supply Brick w/ USB Port
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- 8 isolated DC outputs: 4x 9V/100mA, 3x 9V/500mA, 1 switchable 9V/12V/18V @100mA
- 5V USB output for charging phones/portable devices
- Built-in 7.4V/4400mAh rechargeable lithium battery, full charge in 2.5 hours
- Independent output filters with overload and short-circuit protection; 4-stage LED battery indicator
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Joyo JP05 Rechargeable Power Supply Brick with USB Port
The JOYO JP 05 Power Supply features, 8 DC centre negative outputs, 4 x 100ma 9v, 3 x 500ma 9v and 1 switchable to 9v, 12v or 18v at 100ma. The power supply also features a 5v 1A USB, for powering USB devices & charging your phone.
To top off the feature list, it has a built-in 7.4v/4400 mAh rechargeable lithium battery pack which charges fully in 3-4 hours making sure that you are never without power.
Each output of the power supply features independent filters, output overload & short-circuit protection protecting your pedals and filtering out any unwanted noises. The power supply has a 4 stage battery indicator. You can use the supply when it is in charging mode powered by the supplied JOYO 9v 2000ma adaptor. The level of battery power will be indicated by the LED display on the top of the pedal (0% - Red flashing (charge it up!), 0-30% - Red, 30-60% - Yellow, 60-100% - Green) flashing above to show status. 8 LEDS can light up your board in a bright cool blue glow. An option to turn the LED lights on and off is readily available.. If you are using the supply as a portable unit, it would make sense to turn them off.
This makes a pretty versatile power supply, useful for guitar effects and other electronic instruments. The JOYO JP-05 is even supplied with a polarity converter for instruments/effects that require a centre positive supply.
The Tech Features
Brand: Joyo
Model: JP05
Outputs: Centre Negative DC 9V
- 3 x 500 mA
- 4 x 100 mA
- 1 x switchable 9, 12 or 18v at 100mA
- 1 x standard USB output (5V 1A)
Dimensions: 14.6cm x 6.5cm x 3.5cm
Features:
- USB Port
- 7.4V/4400 mAh built-in lithium battery (charging time 3-4 hrs)
- Short Circuit Protection, Battery Indicator, LED Lights
DC Jack Measurements: Outer - 5.5mm , Inner - 2.1mm
Included Accessories: 8 x DC patch cables, Reversed Polarity Cable
(15206)
We use Courier services to ship our goods to you as fast as possible. Once the package leaves our warehouse the time to your door depends on your location, and any reported delays in your area.
We ship all orders for free. All deliveries are insured so if an item arrives damaged we'll happily refund or replace it for you. Check our warranty page for more information.
Purchases with Artist Guitars come with a 3-year Warranty. Warranty is only valid to the original purchaser and in the original country of purchase. Please take note of your order number to help us verify your purchase in the event of a warranty claim.
If the issue can be fixed by replacing a part, we will send it to you free of charge. Spare parts are shipped from our office in Sydney, Australia. If more extensive work is required our Customer Happiness department will arrange a free return slip or courier collection to get your item returned for further assessment.
Also included in your warranty is our industry leading 100 Days Change of Mind Policy
If you're not completely satisfied with the quality of any of our products, we'll be happy to arrange a free return of your product for an exchange or full refund, including any shipping charges. This also covers instances where you may have bought the wrong size or if you simply change your mind.
If you do require a return, just Open a Support Ticket and we'll either send you a reply paid label for Australia Post or arrange for a collection by courier. This will depend on your location and the product you purchased. If you have any trouble you can contact us.
Customer Reviews
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Rick PetropoulosVerified Buyer
Decent power supply
Nice convenient cordless power supply but wasn’t for me so I returned it. I have quite a few powerful petals and was getting a bit of static sound coming through. The Artist Company were awesome they paid for the freight to be returned and fully refunded me. Great to deal with would not hesitate in purchasing other products in the future.
Store OwnerThank you so much for leaving this feedback. This definitely helps us in improving our products and services.25 August 2026 -
PeterVerified Buyer
Happy Customer
Very happy with the product, the price and its prompt delivery. The staff at Artist Guitars are second to none.
Store OwnerThank you so much for your kind feedback. We’re happy to know you’re satisfied and look forward to serving you again.13 August 2026 -
Mark TwangVerified Buyer
RECHARGABLE power BRICK a real JOY
I purchased Joyo power brick as it has 3x 500ma power to pedals like Roland's Space ECHO delays that just don't perform when underpowered. For offgrid n busking scenarios the lithium battery is a game changer and a backup if someone trips/ accidently unplugs ones pedal board on stage. The blue lights are cool for playing in a darkened setting. A well thought out robust product.
Store OwnerThanks for your review! We are always here if you have any questions.6 December 2025 -
David O’KeeffeVerified Buyer
Joyo JP05 Rechargeable Power Supply
Great product.Great service.
Store OwnerThanks for your review! We really appreciate your continued support!28 November 2025 -
Darren WilliamsVerified Buyer
Excellent product
This unit worked to perfection. As a rechargeable power supply I can use it any where and also avoid connecting my pedals to same power phase as amps etc.
Store OwnerWe appreciate you taking the time to leave us a review. Thank you for the positive rating!19 November 2025
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James RichardsonVerified Buyer
Excellent service and quality
Amazing delivery time. The product was exactly what I was after. Holds charge for ages. Very satisfied. I'm even tempted to buy one of those guitars you keep promoting.
Store OwnerThanks for your review! We appreciate the support!9 September 2025 -
Dave Helgi Johan DebrecenVerified Buyer
Beauty!
Doing its job perfectly thanks for all the help Artist!
Store OwnerWe appreciate the time you have taken to write a review. Thank you.21 August 2025 -
Lucas McGeeVerified Buyer
Super Useful!
I use it everyday! The rechargable battery makes it super useful! You get a lot for the price.
Store OwnerWe appreciate you taking the time to leave us a review. Thank you for the positive rating!10 April 2025 -
GregoVerified Buyer
Patch me up "Scottie"
My patch cables and battery arrived quickly. Delivery is a pleasure. One patch cable was faulty and was quickly replace. Thank you customer service. It's a pleasure dealing with Artist Guitars.
Store OwnerThanks so much for sharing your feedback and review. We look forward to your next purchase.3 March 2025 -
Stuart GrantVerified Buyer
the perfect solution
this was my second one of these. i have a large pedal board which i use in a variety of contexts. the ability to use as a battery or to plug it in is invaluable. no noise. handles all my pedals.
Store OwnerThank you for your review! Please feel free to reach out to us if you have any questions.4 February 2025 -
GrizzlyVerified Buyer
Works great,
Great portable power supply. Holds charge for a long time powering multiple pedals
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!18 October 2024 -
Clayton JarrattVerified Buyer
Loose the power cable!
These power supplies are amazing in every way, don't hesitate! They are Insane value and SUPER PERFORMANCE! I'm running Universal Audio Dream and max pedals, Stryman Blue Sky and MXR Echoplex, Hudson Broadcast, Fairfield Circuitry drive, Boss Rc 5 looper and Ibanez Chorus, Danelectro The Breakdown pedal and this Joyo Power supply performs perfectly! No noise, no hums or crackles. No issues at all!!! I don't know what the max run time with these pedals is yet as the Universal Audio, Stryman and Echoplex are around 400ma each. I have done quite a few gigs and practice sessions using this now and it has heaps in the tank! I don't know why the big name brands cant do what this does without it costing $600-700 +. I am extremely happy with the purchase and I'm sharing the benefits and quality with all my giging and non gigging associates. DONT HESITATE YOU WILL BE SO GLAD NOT TO HAVE TO PLUG YOUR BOARD IN EVEN WITH HI TECH POWER HUNGRY PEDALS. Amazing!!!
Store OwnerWe are glad to hear that you are happy with the item. Thank you so much for your review.27 August 2024 -
Antonino UcchinoVerified Buyer
Joyo Jp05
Great product does all that it says and no noise
Store OwnerThanks so much for sharing your experience with us. We look forward to your next purchase.21 August 2024 -
David RichardsVerified Buyer
Excellent
Very sturdy and reliable piece of equipment... seems to last forever. Enjoying not tripping over a mains lead/adaptor on stage. Delivery was swift too!
Store OwnerWe are glad to hear that you are happy with the item. Thank you so much for your review.24 July 2024 -
Coastal DaveVerified Buyer
Joyo pedal power
Good unit, works very well. One small issue, I noticed that switching on an old analogue wah made a loud pop, that is not present when using mains or battery power. I'll do a repatch and see if I can isolate it to the joyo product, but it's quite minor really. I am happy with this purchase.
Store OwnerWe are glad to hear that you are happy with the item. Thank you so much for your review.16 July 2024 -
MarkVerified Buyer
Great power supply
This power supply brick was perfect for my pedalboard. It is a quick way to reduce noise to almost zero when not using the AC adapter. The batteries last almost 2 weeks of playing for me, and I'm using all the power ports.
Store OwnerThank you so much for your review. We really appreciate it.15 July 2024 -
philipVerified Buyer
joyo power bru k
very cool product battery powered power supply is insane
Store OwnerWe are glad to hear that you are happy with the item. Thank you so much for your review.17 May 2024 -
DennisVerified Buyer
Joyo power supply
Great power supply and works aweome not being plugged into power at live gigs! Quite surpising to be honest.
Store OwnerThanks for your feedback! We are always here if you have any questions.12 March 2024 -
WesVerified Buyer
Joyo JP05 power brick
This is the second one I’ve bought from artist guitars. The first one I have been using for a couple years now and it’s still going great. I wanted to set up a second pedalboard and so I chose the same power supply as it’s that good. Cheers for the quick delivery as always artist guitars.
Store OwnerWe are glad to hear that you are happy with the item. Thank you so much for your review.7 March 2024 -
PatrickVerified Buyer
Joyo Power Supply
I purchased this product not entirely sure it would do what I required. turns out it will run a zoom G6 multi with no issues whatsoever. I know have a portable system no more relying on extension cords. I highly recommend this for anyone seeking something that will hold a charge to any multi effects system.
Store OwnerThanks for your review! We are always here if you have any questions.14 February 2024 -
TravisVerified Buyer
Charge your board
Great brick for your pedal board. Super handy not having to search for power leads everytime you play a gig. Just power on and your ready to go. There should be more rechargeable fuel tanks for your pedal boards on the market. Great product at a great price.
Store OwnerThank you for your feedback! Please do not hesitate to reach out to us if you have any questions.1 January 2024 -
JohnVerified Buyer
Very useful bit of kit
Feels nice and solid. Charges reasonably fast. I really like the fact it has 3 x 500ma outputs - I use two of these in parallel to power by GT1000 core which needs around 650ma - no problems. Voltage reads around 9.5v and stays there even when the battery status light has been on orange for a few hours. The usb charging port and switchable voltage output are a bonus too. Seems a well built and well thought out unit and my GT1000 Core is much quieter in operation than if I'm running from my 240v plug. Very pleased.
Store OwnerThanks for your review! Please do not hesitate to reach out to us if you have any questions.8 December 2023 -
PanosVerified Buyer
Amazing value and works great
Honestly can't think of anything else that works this well at this price! It even powers my Diezel Vh4 pedal which is 12v. Weirdly enough it can't power my 9v Yamaha electric drumkit but every guitar pedal I've thrown at if it handles with panache. Highly recommended.
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!22 November 2023 -
AnthonyVerified Buyer
Portable Powerr!
I've had this unit since 2018 or 19. Can't really recall. It has excellent isolation but even that couldn't combat my supremely noisy Strymon Deco, so if you're in the same boat then grab a JP06. The rechargeable power bank is great and has worked flawlessly all that time, but the wall wart gave up the ghost in the last 2 weeks. Due to that I went out and ordered the JP03 as a replacement and we're back in action. Technically I could use a lower current wall wart to charge the JP05 but thatwouldn't allow me to play whilst charging like the original did. I am giving it 5 stars despite the wall wart failure as the main unit still functions beautifully after being used almost daily with a bunch of high current pedals.
Store OwnerThank you so much for your kind words and review.16 November 2023 -
Mat TchanVerified Buyer
It's good product
Overall I rate this very highly, it lets me rehearse three times a week no worries plus the usb charger is very handy.
Store OwnerThanks for your review! We are always here if you have any questions.10 November 2023 -
lorrenVerified Buyer
Great!
It lasts ages, has all the dc connector cords included I’m using it with my RC loop station and it’s great
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!6 November 2023 -
MackaVerified Buyer
Awesome
First gig is this weekend, so possibly I’m a little early with this review, but in testing this power supply is great, wonderful not to need another power lead kicking around!
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!26 October 2023 -
MichaelVerified Buyer
Joyo powerbrick
Rechargeable - have it on my pedal board - very convenient
Store OwnerThank you for your review! Please do not hesitate to reach out to us if you have any questions.11 October 2023 -
AntoineVerified Buyer
Great service and fast shipping
No complaints whatsoever - easy transaction and fast shipping.
Store OwnerThank you so much for your review. We appreciate it.26 September 2023 -
Pat ConwellVerified Buyer
busking delight
This is a lifesaver. With the wide selection of portable battery speakers this is the perfect pairing. Take some essential pedals with you to your busking runs and solo gigs without having to worry about a domestic outlet. Even has a usb poet to charge your iPhone. Have gotten a solid 3 hours out of it off the grid without it going fully dead. Even has an on off switch so you can save power when your on your 15 min breaks. Just keep It charged when your not giging and your good
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!24 July 2023 -
Trevor MatleyVerified Buyer
JoyoJP05 Rechargeable power supply. Fantastic prod
JoyoJP05 is a such a great power supply that I’ve bought 3 of them. I gave one to our singer guitarist and he loves it too. We had to do a gig using a generator a couple of weeks ago and the joyos meant we didn’t need to power our pedal boards and Stryman Iridium’s. Artist guitars have the best consistent low prices, fast free shipping on my order and are always super helpful. I’ll always be buying from Artist guitars. Great company! Thanks again!
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!4 July 2023 -
Jean Harley LasmariasVerified Buyer
Joyo power supply 5
The product and services upon purchase and to delivery is outstanding. The product it self is versatile and capable for its design as tough and usable in any pedals . Over all the product is exquisite.
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!1 June 2023 -
Ian HildebrandVerified Buyer
Great follow up service.
I recently bought a Joyo JP05 Rechargeable Power Supply Brick from Artist guitars. I had a number of follow up questions about it's capabilities and power output etc. Rory was exceptional in chasing down answers for me. Great to see this sort of support in the modern world !
Store OwnerThank you so much for the review. Our team is always more than happy to assist you with questions or concerns regarding our products and services.23 May 2023 -
LeighVerified Buyer
Great Product
Not only is this perfect for my pedals, upon a blackout, the kids could charge their devices. Great item.
Store OwnerThank you for your review of the item. We truly appreciate your purchase and for leaving a good feedback.14 February 2023 -
JephtaVerified Buyer
Very reliable
Have been using this for just about 2 years now and has been perfect. Long lasting battery and noise free its crazy its pretty small too definitely recommend if on a budget. Also reliable cos I use multiple times during the week for gigs and church and just practice at home hasn't failed on me yet. Will buy again for my small board set up
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!15 January 2023 -
RichardVerified Buyer
Great little power supply
Upgraded from a wall plug with daisy chain cable and this unit is great. Nice and small. Having the battery option is also cool as I can take my battery powered amp and my pedals and play anywhere inside or outside without worrying about a power cord.
Store OwnerThank you so much for the review! We appreciate it. If you need anything, please don't hesitate to contact us. Cheers!18 November 2022 -
BenVerified Buyer
Great little unit
Picked this up for a quick little 10 date tour - lasted the entire tour without having to recharge. Handy portable power supply.
Store OwnerWe are glad that you love the power supply which you have purchased from Uus. Your great review is appreciated. Thank you.14 November 2022 -
DavidVerified Buyer
Joyo JP05 Power Brick - Perfection
Does exactly what is described. Being able to just plug and play without having to find a power socket is amazing. Also has three outlets for those power hungry pedals! Best brick you could get in this price range in my opinion.
Store OwnerThank you so much for your review and we are glad to hear that you are hazed with the power supply.29 September 2022 -
Ryan KurniaVerified Buyer
Joyo rechargeable power supply
Awesome little power supply no hum or noises.. good life can also charge phone etc. Aswell.. definitely worth getting, Artist always great to deal with
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!26 September 2022 -
Ian DittmanVerified Buyer
Pedal power
The Joyo power brick is on the pedal board, was recomended by a friend, so far so good, works great, waiting to use it in a gig situation but feel very confident it will do the job.
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!6 June 2022 -
Steve MorrisVerified Buyer
Joyo JP05 Rechargeable Power Supply Brick
What a great power supply. Light, powerful and noiseless. What more could you want?!
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!23 May 2022 -
AndrewVerified Buyer
Great power supply
This rechargeable power supply is just what l was looking for. Delivery was fast. Keep up the good work.
Store OwnerWe are glad to hear that your order was delivered in a timely manner. Thanks for the review.18 March 2022 -
Jimmy carrVerified Buyer
Joyo Rechargeable Power Supply
Great piece of kit in my experience. Affordable, quite, long lasting battery, small and well built. Runs my eight pedals without any drama and can charge the phone from the USB. Result..
Store OwnerHi! Awesome review! Thank you so much for the support. Cheers!17 January 2022 -
AnonymousVerified Buyer
Long lasting rechargeable noise free power supply
I was a bit hesitant to give this rechargeable power supply a try, but for the price it was worth a shot. It worked out better than I expected, firstly it comes with plenty of power leads for pedals, 90degree one end, straight the other, you can plug it in to the wall to keep charged but I'm able to run all 7 pedals on my board the whole night unplugged, all the noises I was getting from plug packs are gone and I just recharge after I get home. Compact enough to velcro under the front of my board and use the ( switchable ) blue LEDs as a backlight for the board, love it !
Store OwnerThank you so much for sharing your experience with the JP05 power supply. This really helps us and other customers who are looking for noise problems with their pedals.4 October 2021 -
Leon SimpsonVerified Buyer
Average at best
Takes longer to charge than the use you will get out of it, even keeping the display lights off.Creates a fair bit of the whining noise with 2 of my pedals. Kind of figured it would be too good to be true.
Store OwnerI am so sorry about the less than satisfactory experience you had with this item. I have sent you an email if you could kindly tell us more about the problem so we may help you.10 September 2021 -
FitoVerified Buyer
Joyo JP05
First of all, the guys from Artist deserve five stars. Their service is awesome and customer care second to none. Now for the product... Isolation must not be very good, as it introduces a whiny noise as soon as you connect more than one pedal to it. If I use separate power supplies, the noise disappears. I have tried it with a Strymon Timeline and a Strymon Lex together, both within the max current draw so that's not the problem. Also tried with the Timeline and a compressor drawing 100mA and the whine is still there. I then unplugged and just used it as a battery pack... and the whine persists if more than one pedal is connected to it. I guess if you want a truly isolated power supply that won't introduce noise to your signal either spend a lot more money, or use loads of wall warts?
20 August 2021 -
RumfiskVerified Buyer
Excellent product (Joyo JP05) & 1st rate service f
So far the Joyo JP05 has delivered exactly what it promises .. 9v power to an array of up to 10 guitar pedals, all isolated from mains line-level hum whilst running from it's own 'go-anywhere' inbuilt battery (note: it is not actually isolated whilst connected to the mains though). Very pleased so far, if it continues to function well I would get another down the track .. it is a very handy piece of kit. The service from Artist Guitars has been exemplary .. very fast & efficient .. highly recommended.
Store OwnerThank you so much and we're always happy to know that your happy with your purchase and our service. Cheers.14 July 2021 -
Ron FitzpatrickVerified Buyer
Mine is useless
Seemed OK at first. Then soon changed. Lasts for about 5 minutes and won't even work when it's plugged in
Store OwnerI'm very sorry to hear about the problems that you have with the power supply brick. Rest assured that I will assist you with this. We sent you an email to resolve this further. Kindly check.13 July 2021 -
Andrew WatsonVerified Buyer
JP05
Only recently purchased - good unit so far - great concept - but not perfect. Close to fitting under the Metro board (I will have to add a fraction height - new feet), and the EHX Pitchfork giving off a slight b-hum (although this is a notorious pedal for not liking to "play" with other pedals nicely, esp if daisy chained) - but which it doesn't on my current power unit - so questioning how well isolated the outputs are. Funny though - I like the rechargeable concept enough that I might buy another JP05 just for the pitch fork to be truly isolated. Any thoughts or suggestions from Artist guys?
Store OwnerThank you for your review on the Joyo JP05 and please respond to the email we sent so we can further assess and help out with the problems you have with your EHX Pitchfork. Cheers.10 July 2021 -
Wesley StaceyVerified Buyer
Joyo JP 05
Great isolated power supply. Highly recommended. Thanks artist guitars for the fast and reliable delivery. Always great to deal with. Cheers
Store OwnerThanks for the kind words and for the review you have left for us. We really appreciate it. Should you have any questions or concerns, please feel free to reach out to us.17 June 2021 -
AnonymousVerified Buyer
Overall, not bad. Could use some tweaking for mor
I purchased this with some skepticism, however it's met my expectations. Currently using it to power: RC-300, DD-200 Zoom Multistomp Keeley Tone Workstation OC-5. I also had a Mic Mechanic 2 hooked up, however I ended up removing it as I was sometimes running into power draw issues as all except the Keeley and OC-5 need more than 100ma draw. I think it could be improved if they pushed all the power outputs to 500 instead of 100, and perhaps a bigger battery to compensate for it. With my current setup I can reliably count on it for 3 hours... if I'm frugal and lucky, I can stretch it to 4. Is it greedy to want more? Haha! *note - I've also noticed that even while plugged in during use, I'm still drawing power faster than it's filling so I'd recommend topping up the charge before each gig, just to make sure you're full.
Store OwnerThank you so much for taking the time to leave a review Chris. We will pass on this feedback to Joyo.6 June 2021 -
PeteVerified Buyer
Brilliant unit
I bought one of these for myself well over a year ago and it's been brilliant. The battery life in it is amazing, considering it's powering 7 effects and I leave it on for 3hour rehearsals. I honestly forget the last time I charged it, which brought me unstuck at practice this week when it went flat mid-song. Luckily it wasn't during a gig! haha! Anyway it's all charged now, and a good reminder to check it before gigs.
Store OwnerThanks for the review and valuable lesson of checking your equipment before any gigs or rehearsals. We're sorry to hear about your close call during practice though but we have sent you an email to further assist you with the JP05 unit. Cheers.6 May 2021 -
Scott ChiuVerified Buyer
Joyo JP05
Great power supplier with build in battery. This is good for you if you are the cordless person. It work perfectly with my 7 pedals together. This is what I'm looking for.
Store OwnerThanks for the awesome review and we're happy the Joyo JP05 has exceeded your expectations. Don't hesitate to reach out if ever you have any questions or concerns.27 April 2021 -
Scott ChiuVerified Buyer
Joyo JP05
Great power supplier with build in battery. This is good for you if you are the cordless person. It work perfectly with my 7 pedals together. This is what I'm looking for.
Store OwnerThanks for the awesome review. We're happy to hear that the Joyo JP05 has exceeded your expectations. Don't hesitate to reach out if ever you have any questions or concerns. Cheers.27 April 2021 -
AnonymousVerified Buyer
Happy camper so far
Got this delivered last week, not two weeks after ordering it and the NUX NPBM Bumblebee Pedalboard. Although I’m disappointed the pedalboard hasn’t transformed into a huge robot thing yet, I am extremely stoked with both items! Love them both, awesome service as always
Store OwnerThank you so much for the feedback and we are glad you are happy with the pedalboard. I am just not sure what would be the rating you intended for the product.24 April 2021 -
AnonymousVerified Buyer
Happy camper so far
Got this delivered last week, not two weeks after ordering it and the NUX NPBM Bumblebee Pedalboard. Although I’m disappointed the pedalboard hasn’t transformed into a huge robot thing yet, I am extremely stoked with both items! Love them both, awesome service as always
Store OwnerThanks for the nice review and we are glad to know that you're happy with your purchase. Don't hesitate to reach out to us if there's anything we can assist you with. Cheers.23 April 2021 -
AnonymousVerified Buyer
Quality gear
Just took delivery of my third JP05 (yes, all three are in active use on various pedalboards). Good quality power brick at a reasonable price, and delivered very fast.
Store OwnerWe are happy to hear that you are happy with your order. Feel free to reach out to us at sales@artistguitars.com.au if you have any other questions or concerns. Cheers!17 February 2021 -
DogVerified Buyer
Small footprint
I was sceptical buying another cheap pedal powersupply after my last cheapo "moen" crapped out after 2.5years, but you could buy 4 of these vs one of the expensive ones, and I'm not a touring musician so I rolled the dice with this one. It's very small, I like that you can turn the LEDs off too, they're blindingly bright (especially if you look at the thing to double check the 9/12/18volt switch on the last output!). I've had this for a few days, and spent maybe 4hrs so far using it, but there's no hum, running all 8 outputs together so I guess it is "isolated" (it's so small I was sceptical they were properly isolated outputs). If it lasts longer than the 3 year warranty I'll be very happy with it!
21 December 2020 -
AnonymousVerified Buyer
Great unit!
Just taken delivery of my second JP05 (yes, I have a LOT of pedals on a very big board!). I typically run with mains power connected, so the rechargeable battery thing is not of major importance to me, but I've certainly used it in battery mode at times also. ..... My first JP05 has been running flawlessly for over two years now so, when I needed more juice, it was a no-brainer to get another one. And yes, I could have daisy-chained the extra pedals together, particularly as the JP05 has three 500mA outlets(!), but I prefer to keep my pedals isolated from each other as much as possible, so splitting them up lets me sleep well at night ..... And those 500mA outputs are invaluable to me, becauser four of my pedals (Joyo PXL8, Nux NBP5, Boss EQ-200, Zoom MS60B) chew more than the standard 100mA built in to many power supplies ..... Am just charging my second JP05 up as I write, but my experience with the first one is that it is noiseless and reliable, and that's all I demand of a power supply ..... Incidentally, I'd rate the JP05 as a better buy than the similar but more-expensive JP04, which is bulkier, and has only 2 x 250mA rather than the 3 x 500mA. Perhaps there are reasons why the JP04 is more expensive(?) but, as far as I'm concerned, it couldn't outperform the JP05 for my purposes ..... Oh, if I had one tiny criticism (and I haven't marked it down for this), I'd just observe that the positioning and design of the on/off switch is such that it's relatively easy to accidentally have it switched on during transit, particularly if (like me) you have the power supply positioned along the side of your pedalboard, where it can come into contact with the pedalboard itself. For that reason, I'd much prefer a sliding on/off rather than an easily-bumped rocker switch. ..... And finally (unrelated to the product itself), I'd just comment that AG's delivery of this unit was nothing short of stellar — I live in provincial Queensland and, what with Covid19 delays, I expected to wait up to a week — as it turned out, I had it in my hands in less than 24 hours!!! Yet again, Artist Guitars blows the competition away in terms of product quality, value, and service.
10 November 2020 -
MazzyVerified Buyer
Fantastic
The Joyo JP05 is a great power supply and exactly what I was looking for. It had had enough charge straight out of the box to power some pedals. I am manly using this for quiet practice where I am powering a looper pedal and a trio ( headphone out). The JP05 means that I can set up anywhere and not be tied to a power supply.
28 October 2020 -
Jes SammutVerified Buyer
Does the job well and great value
I bought three of these after being really happy with the first one. The unit is very quiet, quieter than more expensive brands. The built-in battery is really handy and the unit is well built. Incredible value.
17 September 2020 -
Kevin KellyVerified Buyer
Awesome power supply
What a great power supply . Great to use . Even has a usb charging port. Very good battery life. Runs all my pedals easily. Joyo make great products.
24 August 2020 -
ZacVerified Buyer
Joyo JP05
Seems fine so far. Liking the cordless chargability thing. It's a pretty hefty brick. Accommodates an 18V or 12V pedal which is cool. Quality seems not too bad.
21 August 2020 -
Meta SindosVerified Buyer
Joyo JP05 Rechargeable Isolated Power Supply
Excellent power supply very quick re charge time and quality build
21 June 2020 -
PeteVerified Buyer
Brilliant
Got one of these last month, and so far have used it for 2x 3hr jam sessions without having to recharge it (to be honest I forgot to plug it in before last night's rehearsal). Noiseless. and it slots underneath my pedalboard nicely. A great unit at an excellent price!
20 February 2020 -
BJ BoydVerified Buyer
Great product
Let me start by saying I have a power supply worth over $ 200, but this is my go to supply. I love that it charges up and doesn't need to be connected to a power point all the time. It stays charged for hours. This year I've started doing live gigs. For my most recent gig I used it to power 2 EHX pedals (that come with their own power supply), a TC Electronics Pedal and 1 Boss Pedal. It handled it all. no sweat, simply running off the charged Supply Brick. I only needed power for my amp. It's definitely isolated, no noise problem. This is a good solid build and all the cables are good quality. It also has light indicators to show when it's on and the level of charge. A steal at the price. One of the best purchases I've made in recent years. I can't recommend this highly enough, it's great value and a great performer.
15 December 2019 -
Roy RytkonenVerified Buyer
Best power supply
Solid build, very sturdy, beautiful bright blue lights, different power options, very fast delivery, many cables with it, small size fits well on pedal board..... No power supply out there will beat this for the quality and price! Definitely recommend. About 6 hours battery life (!!!!) Thanks Joyo, Roy
13 November 2019 -
Massimo SalvatoreVerified Buyer
Joyo power Bank
The Joyo power Bank is great and very handy has a usb connection which makes it very handy to have overall a great power supply for your guitar FX pedals a must have thanks Artists guitars and thanks Joyo great work A1
20 September 2019 -
glenbyVerified Buyer
very happy
unit powers everything fine. very good value for money
24 July 2019 -
AnonymousVerified Buyer
Brilliant!
This thing is epic! It powers my whole board for 6 hours straight, running around 950mA collectively. That's using the lights as well as a usb lamp running the whole time also. Will definitely be buying another one asap!
30 June 2019 -
Rick HarrisonVerified Buyer
Re-chargeable - Way to go!
Excellent product! No noise and powers your pedals anywhere. I get about 6 hours to a charge running 4 - 5 pedals and no more searching the front of the stage for a power outlet!
15 June 2019 -
AnonymousVerified Buyer
Excellent Joyo product
I own quite a bit of good Joyo gear (e.g. D-Seed, Overdrive, Chorus, Comp, EQ, PXL8, even a Joyo RD3 pedalboard — all from AG), so I didn't hesitate to buy this power supply recently. To be honest, I didn't really need all its bells and whistles — the rechargeable aspect is of minimal value to me, and I probably won't use the USB output either — but Joyo has consistently impressed me with its build quality and reliability. This box is built like the proverbial tank, and the design is straightforward without a plethora of unnecessary flashing lights. (Well, okay, there's an LED for each of the eight outputs, but you can turn those off anyway if you wish.) I particularly like (a) the provision of three 500mA outputs (I have a couple of pedals that need around 300mA), and the ability to use the eighth output as either 9V, 12V, or 18V gives more flexibility than some other power bricks. The supplied DC patch cables are all 60+cm long, which should reach across all but the largest pedalboards — if I had any small criticism, it would be that I'd like to see a couple of longer cables, and a couple of shorter ones in that mix, but that's just nitpicking. Overall, this is another excellent Joyo product, and I'm very happy with it.
17 November 2018
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Terms & Conditions
This website artistguitars.com.au and all content, trade marks and its related services, products, websites, tools and applications (Website) is owned and operated by Artist Guitars Pty Ltd ABN 59 160 522 574 (our, us, we, Artist Guitars). By accessing and using our Website you agree to comply with the following terms and conditions (Terms and Conditions). We may update our Terms and Conditions from time to time without notice to you. Each time you use our Website you should revisit these Terms and Conditions and your continued use of the Website constitutes your acceptance of them.
1. Using our website
We provide our Website to facilitate the supply of our products, to help us connect with you and to provide general information and relevant content that you may be interested in. You must not use the Website for any purpose other than its intended purpose, and you must not harm our Website in any way. When using the Website you must not act fraudulently, or provide us with false, inaccurate, infringing or misleading information. Parts of our Website may allow you to comment or submit your content, and in doing so you must not post anything that is inflammatory, racist, abusive, harassing, obscene, sexually explicit or that violates any Australian law or the rights of any person.
Where you use our Website to browse our products, and/or place an order our Ecommerce Terms and Conditions will apply to you.
Content on our Website is provided solely for your reference purposes. We include information for your convenience as a general summary of matters current at the time of posting that may interest you. The contents do not constitute medical and/or financial and/or legal professional advice and are not intended to be a substitute for medical and/or professional advice and should not be relied upon as such. We make no warranties that the information published by us is correct. You should seek professional advice in relation to any matters that you have.
The information you provide us and your use of the Website must not:
• create liability for us;
• infringe any third party’s privacy rights;
• infringe any third party's copyright, patent, trademark, trade secret, intellectual property or other proprietary rights or rights of publicity or privacy;
• violate any applicable laws (including those governing privacy, consumer protection, unfair competition, criminal law, racism or antidiscrimination or trade practices law); or
• be defamatory, trade libellous, unlawfully discriminatory, threatening or harassing.
If you provide us with any feedback, ideas, modifications, suggestions, improvements or other content you agree that we may, at any time, without restrictions exploit, copy, republish, edit, or otherwise use such content on any medium worldwide (including on the internet). We will not be required to pay you any compensation for such content (regardless of our use). We have no obligation to review any content or otherwise remove any content that may be unlawful, offensive, threatening, defamatory or obscene.
Any reviews submitted to us will be our property on and from its creation and we will be able to deal with it unrestricted. Without limiting this right, we may remove any review, and use any review on our Website or on any medium online worldwide (including social platforms) at our discretion (regardless of the content). To the extent necessary you must assign all rights, title and interest in such reviews as required by this clause.
Your use of this Website is by personal, non-exclusive licence granted by us strictly in accordance with these Terms and Conditions. This Website is only available to, and may only be used by, persons who can form legally binding contracts under applicable laws. If you do not qualify, you must not use the Website.
2. Intellectual property
We remain the owner of the Website and all intellectual property rights associated with the Website (including without limitation trade marks, logos, names, designs, content, videos, logos, images and source code) and any improvements or modifications to such intellectual property. We ask that you do not copy, reproduce or modify any of our Website for any purpose except where we give you our prior written consent or sharing is otherwise permitted (as noted below).
When you provide us with information you agree to allow us to distribute or use that information as we consider necessary and in accordance with our Privacy Policy accessible on the Website.
We are not responsible for any loss that may occur from you submitting your information to us.
3. Your account
We may require you to set up an account with a username and password to gain access to parts of the Website. If we do, you will be responsible for keeping the combination of these details confidential and any actions that occur through your account (whether directly or indirectly) you are responsible for.
If we permit you to connect to the Website using a third-party service (e.g. Facebook or Google+), you grant us permission to access, store, and use the information from that service as permitted by that service.
4. Access and termination
We reserve the right, at any time and without prior notice, to remove or disable your access to the Website or any part of it, including your Account, for any reason and you agree that we are not liable for any loss suffered by you or any third party as a result of the removal or disablement of the Website.
These Terms and Conditions will continue to apply until terminated or superseded by us. You can terminate your agreement with us by discontinuing your use of the Website at any time. You do not need to inform us if you choose to discontinue use of the Website.
5. Sharing
We may make content available for you to share on the Website. Where such content is made available, you must ensure that such sharing is properly credited to us including a link back to us, and comply with any other instructions we may specify. Your licence to share such content is by revocable and limited right. Where you share our content, you do so at your own risk. We will not be liable in any respects for any content that you share.
6. Links
Our Website may contain links to or from other third-party websites which we have no control over. We are not responsible for the content or use of these other websites (including any virus, or disturbing or harmful content) and you access them at your own risk.
You acknowledge and agree that by utilising any third-party services through our Website (such as PayPal or any other payment provider) you are bound by the terms and conditions of that third party.
You acknowledge and agree that you are solely responsible for ensuring that you have read and understood any applicable third-party (such as PayPal) terms and conditions when using the Website. We will not be liable for any loss or damage suffered by you in connection with such third party terms, regardless of whether we bring these to your attention or not. You are solely responsible for obtaining a copy of and reviewing such third party terms. We are not party to any transaction between you and a third party. For example, if you incur a debt to a third party payment provider in connection with a purchase through the Website, you are solely liable for that debt and you acknowledge that we are unrelated to, and have no control over that third party payment provider.
In the event we provide linking services with third parties, you authorise us to undertake to provide details as necessary to that third party.
7. Liability and indemnity
Although our content has been drafted with due care and diligence, our Website and our content is provided “as is” and we make no representations and give no warranties or guarantees as to the suitability, accuracy or quality of the Website. We do not guarantee that the Website will be free from errors or defects, or that the Website will be accessible at all times.
Your use of the Website is at your own risk and to the extent permitted by law, we exclude all liability of any kind, however arising, including any lost profit, lost opportunity, lost revenue, lost data, losses resulting from security failure, or any indirect or consequential loss resulting from your use of the Website. Our total liability is limited to $1, however where we cannot limit our liability to $1 by law then our liability will be limited to the cost of re-supply of the relevant services (being the provision of the Website to you), or refunding the amount paid by you to us in connection with the services (if any).
You agree to indemnify and release us and our related entities from and against all losses (as before mentioned) which we may incur in respect of any negligence, misuse of the Website, other act or omission, or any breach of these Terms and Conditions by you.
8. Security & access
You are solely responsible for any information that you transmit to us. Whilst we use reasonable endeavours to maintain the security of the Website to Australian standards, we do not guarantee the security of the Website, our records, or any information you submit to us. We disclaim all liability for any computer virus or technological problems or other loss that you may suffer as a result of the browsing or downloading of any files from our Website, or from any data breach, compromise or misuse of your data that is provided to us in connection with the Website.
In order to use the Website, you need to connect to the internet and you are solely responsible for your connection and all fees associated with such connection/access.
9. Privacy
By using this Website you acknowledge and agree that internet transmissions are never completely private or secure and understand that any message or information you send to the Website may be read or intercepted by others. You authorise us to use, store or otherwise process any information including personal information which relates to and/or identifies you, to the extent reasonably necessary for the provision of any goods and services requested by you, and for any other purposes we consider reasonable. Such use will be compliant with the terms of our Privacy Policy (accessible on the Website).
10. Groups
Where we use social media pages or groups run by us, such pages will only be used to advertise our products and services and to facilitate community interaction. Such terms found herein as they relate to providing information will apply to your use of our social media pages or groups.
11. Applicable law
These Terms and Conditions, and your use of our Website are governed by the laws of New South Wales, Australia and you agree to submit to the jurisdiction of the Courts of the State of New South Wales, Australia and Courts competent to hear appeals.
12. Definitions
Unless the context requires otherwise, the following words and phrases in these Terms and Conditions shall have the following meanings:
Website means U including all content, trade marks, and related services, products, websites, tools and applications;
you means the person or entity that accesses the Website and your has a corresponding meaning.
Privacy Policy
This privacy policy (Privacy Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporations Act 2001 (Cth)) (we, our, us) collects, stores, uses, protects, shares and discloses your personal information.
This Privacy Policy applies to our website located at artistguitars.com.au and its related services, products, websites, social media pages, tools and applications (together the Website). By visiting or using the Website you agree to the collection, storage, usage and disclosure of your personal information by us in the manner described in this Privacy Policy.
Capitalised words in this Privacy Policy have the same meaning as in the Ecommerce Terms and Conditions available on the Website.
1. Types of Personal Information we collect
As part of delivering our services we may collect personal information about you as defined under the Privacy Act 1988 (Privacy Act). We will only collect personal information where it is reasonably necessary for the performance of our functions or activities. The personal information we collect may include the following:
• Account information: this includes information that we collect when you register to use our Website by creating an Account. The information we collect includes your name, email address, and other contact details and any other information you directly give us at the registration stage.
• Customer information: this includes information that you have provided to us when using the Website or otherwise placing an order for Products. The information we collect includes customer level data (such as your date of birth, age, billing address, delivery address and telephone number), order level data (such as order numbers and Products) and any other additional information you provide to us directly or indirectly through your use of the Website. We use such information to assist in providing our services to you (including the supply of Products).
• Profile information: this includes any information you choose to store on the Website that will assist us in delivering our services to you and includes information regarding any subscriptions.
• Financial information: this includes information such as payment card details and bank account details. We use this information to send to our third party payment gateways when you make payment through the Website.
• Website use information: When you use our Website, for example when you contact us, we collect information that enables the Website to be able to run.
• Marketing use information: this includes information provided to us using a marketing or newsletter sign up form.
• Surveys: information in connection with client surveys, questionnaires and promotions.
• Other information we collect related to your use of the Website: your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information and any other information provided by you to us via our Website or our online presence, or otherwise required by us or provided by you.
2. How we collect Personal Information
We may collect personal information either directly from you, or from third parties, including where:
• you register or sign up to the Website;
• you provide information directly to us through the Services or on a hardcopy form (for example if you place an order for Products in-store);
• you use the Website to enter in user content including when you purchase Products and checkout on the Website;
• you use the Website generally;
• you subscribe to any of our newsletters;
• you contact us through our Website, in person, by phone or in writing;
• you submit any of our online sign up forms;
• you deal with us generally via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise;
• you interact with our Website, social applications, services, content and advertising; and
• you invest in our business or enquire as to a potential purchase of our business.
We may also collect your personal information from third parties including:
• referral agencies;
• government agencies and insurers;
• third parties who produce any content, advertising, and marketing campaigns for us that you may interact with; and
• our other service providers and publicly available sources.
Where we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. By providing personal information about another person to us, you represent that you are legally permitted to do so, and we will not be responsible for verifying any such authorisation.
Social media and cookies
We may also collect personal information from you when you use or access our Services or our social media pages. This may be done through use of web analytics tools, 'cookies' or other similar tracking technologies that allow us to track and analyse your Services usage. Please review our Cookies Policy for more information on how we handle and deal with cookies.
3. Use of your Personal Information
We collect and use your personal information for the following purposes:
• to operate the Website and provide services, products or information to you including to:
- assist in streaming and personalising information for you;
- enable us to process your orders for Products;
- enable us to process your personal data;
- to manage our relationship with you, including information about similar products or terms and conditions or send you an email reminder that a task you have performed on our Website remains uncompleted such an incomplete form or cart;
- enable you to communicate with us regarding your use of the Website;
- confirm your identity;
- to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing the services to you;
- communicate with you about your Account, or any transaction;
• to administer contracts including to negotiate, execute and or manage a contract with you;
• to be de-identified for the purposes of generating statistical data and improving the Website;
• for record keeping and administrative purposes, including accounting purposes;
• to administer, operate, protect, improve and optimise the website and our service offerings and customer experience;
• for advertising and marketing purposes (including for analytics);
• to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
• to enable you to take part in a competition;
• to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act 2003 (Cth)). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
• for quality, training and coaching purposes;
• to send you administrative messages, reminders, technical notices, updates, security alerts, and other information about our products and services requested by you; and
• to consider an application of employment from you.
You acknowledge and agree that we may also deal with your personal information in any other manner which is permitted by any agreement that we have in place with you, or otherwise in accordance with our other policies we have in place from time to time.
4. Disclosure of your Personal Information
We may disclose your personal information to third parties for the purposes contained in this Privacy Policy, including without limitation to:
Service Providers
We may share your personal information with service providers utilised by us in the provision of the Services to:
• develop and improve our Services;
• provide you with the Services;
• conduct quality assurance testing;
• provide support; and/or
• provide other services to us.
The service providers (and if necessary data processors) include:
• information technology service providers such as web host providers and analytical providers;
• mailing houses and such other suppliers that assist in delivering products and services;
• organisations who carry out credit, fraud and other security checks;
• payment processors;
• hosting services;
• content delivery services;
• IT support providers;
• marketing businesses engaged by us to disseminate materials to which recipients have consented; and
• specialist consultants.
We limit the information we provide to third parties to the information they need to help us provide or facilitate the provision of goods and services and associated purposes. We deal with third parties that are required to meet the privacy standards required by law in handling your personal information, and use your personal information only for the purposes that we give it to them.
Affiliates and Acquisitions
We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (Affiliates), in which case we will require our Affiliates to honour this Privacy Policy. In the event we are involved in a merger, acquisition or sale of assets we may disclose personal information collected by us to such entities that we propose to merge with or be acquired by, and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
Third parties with your consent and in other circumstances
We may also disclose your personal information to third parties to whom you expressly ask us to send the personal information to, or to third parties where permitted under the Privacy Act or where required in order to provide our Services to you. This also includes:
• your authorised representatives;
• government and regulatory authorities and other similar organisations, as required or authorised by law or as required as part of the Services; and
• such entities that we propose to merge with or be acquired by.
We may need to disclose your information to third parties outside of Australia and service providers located internationally in order to enable us to provide the Services, this includes service providers and contractors who are located overseas (telephone answering service, data analytics, IT services) and data processing services.
Where we use a supplier outside of Australia, we will take reasonable steps in the circumstances to ensure that such overseas recipient does not breach the Australian Privacy Principles (except where such steps are not required under the Privacy Act).
We may also aggregate and/or make anonymous your personal information including sensitive information to make it available for the purposes of generating statistical data for the conducting of research and improving the Services.
Where you leave a review of our Products, or if you tag us in any of your own material (including any social media post on your personal account) you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate and create derivative works from, distribute and display such content through the world in any media.
5. Emails & Marketing
In order to provide the Services to you, you agree to receiving emails and other marketing materials from us for the following purposes:
• notifications about activity on the Services (which are set on by default) including order updates, recommendations, and general updates;
• communication from us or our representatives in connection with the Services; and
• marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing. This includes where you have signed up to our marketing or promotional newsletters.
By default you will receive these email notifications to your email address you nominate at registration.
6. Storage & security
We use third-party cloud providers that provide hosting, data storage and other services.
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measure to protect these systems. However, we cannot guarantee the security of your personal information.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Links
Our Services may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
8. Requesting access or correcting your Personal Information
Subject to the Privacy Act, you have a right to access and correct any personal information about you that we may hold. If you wish to request access to the personal information, we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
If we receive a request from you to access or correct personal information we will respond to you within a reasonable time after receiving your request and in the manner requested by you, if it is reasonable and practicable for us to do so. We may charge a reasonable fee for giving access to the information.
9. If we can’t collect your Personal Information
If you do not provide us with the personal information described above, some or all of the following may happen:
• we may not be able to provide the Website to you, either to the same standard or at all;
• we may not be able to provide the Products to you or handle your order effectively;
• we may not be able to provide you with information about the Website that you may want; or
• we may be unable to tailor the content of our Website to your preferences and your experience of our services may not be as enjoyable or useful.
10. Notifiable data breach
In the event that there is a data breach and we are required to comply with the notification of eligible data breaches provisions in Part IIIC of the Privacy Act or any other subsequent sections or legislation which supersede this Part IIIC, we will follow our relevant notifiable data breach procedures in compliance with the Privacy Act and relevant laws.
11. Updates
This Privacy Policy may be updated by us from time to time, and the updated Privacy Policy will apply from the date it is published on our website or otherwise communicated to you. Each time you use our Website you should revisit this Privacy Policy and familiarise yourself with any changes. Continued use of our Services (including our website) shall indicate your acceptance of any changes.
12. Enquiries, requests & complaints
Enquiries regarding this Privacy Policy or the personal information we may hold on you, should be addressed with the Privacy Officer, whose contact details are below.
If you think your personal information, held by us, may have been compromised in any way or you have any other privacy related complaints or issues, you should also raise the matter with the Privacy Officer.
We will ensure your claims are investigated and a formal response will be provided to you, within a reasonable time, considering the circumstances of your claims. If any corrective action is determined to be required, as a result of that investigation, we will take all reasonable steps to rectify the situation and advise you of such, again within a reasonable time considering the circumstances.
If we do not resolve your enquiry, concern or complaint to your satisfaction or you require further information in relation to any privacy matters, please contact the Office of the Australian Information Commission, whose contact details are below.
Office of the Australian Information Commission
| Telephone | 1300 363 992 |
| enquiries@oaic.gov.au | |
| Office | Level 3, 175 Pitt Street, Sydney NSW 2000 |
| Address | GPO Box 5218, Sydney NSW 2001 |
| Postal Address | 1300 363 992 |
| Website | www.oaic.gov.au |
Contacting us
| Entity | Artist Guitars Pty Ltd ABN 59 160 522 574 |
| Contact | Please contact us by submitting a contact us form on the Website. |
COOKIES POLICY
This cookie policy (Cookie Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporates Act 2001 (Cth)) (we, our, us) handles and uses cookies.
Capitalised terms used in this Cookies Policy have the same meaning as given in our Privacy Policy. Please ensure you carefully read our Privacy Policy in addition to this Cookies Policy.
What is a cookie
We use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed on the Website. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. Persistent Cookies can be removed by following Internet browser help file directions. Cookies may enable automatic logins when you visit in the future and may enable content customisation.
Some cookies are necessary to allow you to browse our Website, use its features, and access secure areas. The use of these cookies is essential for our Website to work.
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
• User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of our Website.
• Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
• Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
• User interface customisation persistent cookies are used to store a user’s preference regarding a service across web pages.
We use many tools to help us improve our Website. To this end, we use reporting and analytics cookies to collect information about how you use our Website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:
• First party analytics cookies - we use these cookies to estimate the number of unique visitors, to improve our Website and to detect the most searched for words in search engines that lead to our Website. We use these cookies to learn how our Website is performing and make relevant improvements to improve your browsing experience.
• Third party analytics cookies - we also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our Website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with our Website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.
Advertising cookies are used on our Website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our Website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our Website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here.
Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our Website to improve the experience of browsing and interacting with our Website. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.
We also use third party vendor re-marketing tracking cookies, including:
• the Google Adwords tracking cookie;
• the Facebook Pixel; and
• SmartrMail tracking cookie.
You can opt out of Google's use of cookies or device identifiers by visiting Google's Ads Settings. Alternatively, you may visit the Network Advertising Initiative opt-out page or control the use of device identifiers by using your device’s settings.
Third parties, including Google may use cookies, web beacons, and other storage technologies to collect or receive information from the Service and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt out of the collection and use of information for ad targeting using aboutads.info/choices
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
To opt out of these communications please visit the Network Advertising Initiative opt out page.
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
How do I control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
