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Artist NTL1 Amber Burst Nylon Acoustic-Electric Guitar
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- Nylon String
- Piezo Acoustic Pickup with Preamp
- Ultra Slim 44.5mm body
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Artist NTL1 Amber Burst Nylon Acoustic-Electric Guitar
The Artist NTL1 is built for players who love the warm, expressive sound of nylon strings but prefer the comfort and playability of an electric guitar. Whether you're exploring classical pieces, fingerstyle arrangements, jazz, flamenco, or modern progressive music, the NTL1 offers a unique playing experience that feels instantly familiar.
Featuring an ultra-thin 44.5mm body with a comfortable belly contour, the NTL1 is lightweight, ergonomic, and ideal for long practice sessions or live performances. The slim C-shaped neck and Purple Heart fretboard with elegant walnut binding provide a fast, comfortable playing surface, making the transition from electric guitar to nylon strings easier than ever. The onboard piezo pickup delivers the natural character and clarity of nylon strings, while the straightforward single volume and tone controls make it quick and easy to dial in your sound on stage or in the studio. Whether you're plugging into an acoustic amplifier, PA system, or recording interface, the NTL1 is ready to perform.
As with every Artist guitar, we've equipped the NTL1 with quality components throughout. High-ratio tuning machines provide excellent tuning stability, while the genuine bone nut and saddle maximise sustain, resonance, and tonal clarity. The Purple Heart bridge complements the instrument's rich, warm voice and durable construction. Finished in a striking Amber Burst, the NTL1 combines contemporary styling with premium appointments, making it an inspiring instrument to play and a standout addition to any collection.
(18166)
The Tech Features
Body
Body Material: Okoume
Body Finish: Amber Burst
Body Paint: Polyurethane
Body Construction: Solid
Neck
Neck Material: Okoume
Neck Construction: Scarfed
Neck Joint: Bolt-On
Neck Finish: Gloss
Neck Shape: 21mm C Profile
Scale Length: 648mm / 25.5"
Fretboard Material: Purple Heart
Fretboard Radius: 350mm / 14"
Number of Frets: 21
Fret Material: 25% Nickel
Fret Size: Medium
Nut Material: Bone
Nut Width: 46mm / 113⁄16 ”
Position Inlays: N/A
Binding: N/A
Side Dots: White
Truss Rod: Dual Action 2-Way
Electronics
Pickup: Piezo Acoustic Pickup with Preamp/EQ
Switching: N/A
Configuration: Piezo Acoustic Pickup
Special Electronics: Preamp, EQ
Hardware
Bridge: Purple Heart w/ Bone Saddle
Hardware Finish: Black/Gold
Machine Heads: Classical Tuning Machines, Black/Gold
Pickguard: N/A
Miscellaneous/Special Features
Strings:
Weight: 2.8-3.2kg
Accessories
Included Accessories: Instrument Cable, Truss Rod Adjustment Key, Picks
Optional Bags: HGBAGST, BAGST
We use Courier services to ship our goods to you as fast as possible. Once the package leaves our warehouse the time to your door depends on your location, and any reported delays in your area.
We ship all orders for free. All deliveries are insured so if an item arrives damaged we'll happily refund or replace it for you. Check our warranty page for more information.
Purchases with Artist Guitars come with a 3-year Warranty. Warranty is only valid to the original purchaser and in the original country of purchase. Please take note of your order number to help us verify your purchase in the event of a warranty claim.
If the issue can be fixed by replacing a part, we will send it to you free of charge. Spare parts are shipped from our office in Sydney, Australia. If more extensive work is required our Customer Happiness department will arrange a free return slip or courier collection to get your item returned for further assessment.
Also included in your warranty is our industry leading 100 Days Change of Mind Policy
If you're not completely satisfied with the quality of any of our products, we'll be happy to arrange a free return of your product for an exchange or full refund, including any shipping charges. This also covers instances where you may have bought the wrong size or if you simply change your mind.
If you do require a return, just Open a Support Ticket and we'll either send you a reply paid label for Australia Post or arrange for a collection by courier. This will depend on your location and the product you purchased. If you have any trouble you can contact us.
Customer Reviews
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Terry MartinVerified Buyer
Not impressed
I don't expect you want this as a review. After deciding to purchase the NTL1 and on receiving the guitar, I was very disappointed as it had a noticeable fault on the neck pocket and the string alignment was way off. Artist Guitars offered to send a replacement but I'd lost confidence in their QC by then.
Store OwnerHi, Terry! Thank you for sharing your feedback. We are genuinely sorry to hear that your NTL1 arrived with a finish issue and misaligned strings. We hold our quality control to high standards, and it's disappointing to know we missed the mark on this one. While we always welcome the chance to send a replacement after a thorough hands-on inspection, we completely respect your decision to opt for a full refund instead. We’ve used your feedback to alert our QC team so we can prevent similar issues from happening in the future. Thank you for giving us a try, and we wish you the best in finding the right instrument for you!7 September 2026 -
SteveVerified Buyer
Great guitar
I've wanted a new nylon string for a while but traditional styles did not appeal to me. I had not considered electric and slimline price points are not generally agreeable so when I saw this little number a week out from my birthday, well, here we are. I've been playing plugged and unplugged for a few days now. Played really nice from right out of the box. Strings are still settling as expected but it holding tune pretty nice. No fret buzz anywhere. Definitely has the dead tone of a solid body when unplugged but with an amp on low it rings nicely. Sustain falls away on the nylon strings compared to the wound strings. Handles my 7-string rig pretty well. The nature of the pickups means its gets a little muddy under heavy distortion at speed, but I know it's not designed for that. Sounds excellent just holding distorted power chords. Looks absolutely stunning.
Store OwnerThank you so much for your kind feedback. We’re happy to know you’re satisfied and look forward to serving you again.20 August 2026 -
ian shadwellVerified Buyer
Great value
For the money this is a well made and very playable guitar and I wouldn't have any hesitation in recommending it at this price point. It exceeded my expectations. With that said I'll draw attention to a few issues - some are personal and some relate to the quality of the guitar. I bought this guitar to practice flamenco (my neighbours don't appreciate high volume rasgueado). But the neck width is much narrower than a classical. So there's some adjustment in terms of technique. I knew it would be narrower, but it's more than I was expecting. That said, players coming from the electric side of the fence might appreciate that. The amplified sound is pretty much that dead piezo sound that is characteristic of this kind of pickup. I've heard worse. It's usable and can be improved with some processing. The one quality control issue that is a little disappointing is the intonation on the treble strings - above seventh fret and it's pretty iffy. I'm only using this for practice so not an issue for me, but it would need a proper set up if you were performing or recording.
Store OwnerThanks for your review! Please feel free to reach out to us if you have any questions.20 June 2026 -
GregroyVerified Buyer
Comfortable to play with a lovely tone.
I bought this guitar for a few reasons: - I like acoustic guitars both steel and nylon strings but was looking for a comfortable guitar to play amplified on stage. - Acoustic guitars are wide and my shoulder was stressing and steel stings were getting harder to play especially after wrist surgery. I like a silky soft satin feel to the neck so I finely sanded the back of the neck. Set up was easy, just tuned the strings. Neck is straight. The bridge height is perhaps a bit higher than expected for a steel string electric but I have felt no need to adjust, being used to nylon stringed guitars. I would move the volume pot further back behind the bridge as the way I strum I occasionally turn the volume down unintentionally. A really pretty guitar and excellent value.
Store OwnerThanks for taking the time to leave us a 5-star review. Your feedback helps us continue to improve.11 March 2026 -
Michael BradyVerified Buyer
old aged trier
I have only just opened the box which arrived two weeks ago, only to find it being a right-hand guitar, I made the mistake of not stating that I really wanted a left-handed guitar, so now I am stuck.
Store OwnerThanks for your review! We are always here if you have any questions.9 March 2026
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Brian FraserVerified Buyer
NTL1 Nylon Acoustic-Electric Guitar
Very quick delivery, fantastic guitar, enjoying it very much..
Store OwnerThanks for your review! We are glad that you are enjoying the guitar!7 March 2026 -
WayneVerified Buyer
Good value
This is a great guitar for the price. A comfortable neck, but the action a bit high out of the box. Adjusted down with the truss rod to be more comfortable. The pick up is great especially on the wound strings with excellent sustain, played through a Spark 40 which on the acoustic setting has a little compression built-in. The first, second and third nylon strings are taking a bit of time to stabilise with the tuning, so a little slippage causing the strings to go flat between playings. The volume knob was a little loose but easily fixed with the supplied small screwdriver. Overall, I'm happy with this purchase.
Store OwnerThank you for your 5-star review! We truly appreciate your support and are glad to hear you had a great experience.6 March 2026 -
MykeVerified Buyer
Bang for your buck
Artist are doing great builds atm .. how do you justify good quality instruments at unbelievable prices ? This is a great modal and made well for a electric solid body nylon guitar.. I can't falt it ! .. the preamp sounds clean and crystal clear .. a lovely tone .. it plays so smooth on the neck .. no fret buzz anywhere on the neck .. I'm a finger picker in style & require the articulation in the strings .. It's my go 2 ! Guitar for my live performances when I require a different timbre needed for songs.. Great guitar , highly recommend it ..
Store OwnerWe appreciate you taking the time to leave us a review. Thank you for the positive rating!5 March 2026 -
Nikolas ZalotockyjVerified Buyer
Useful guitar that could be improved
I bought this guitar mainly on the strength of Peter Northcote's enthusiastic review, and agree with him that it has a lot of potential. However, as a mainly classical guitarist, one problem became instantly obvious - the cable socket is sited in pretty much exactly the spot I would normally be resting the guitar on my right leg, to achieve the correct angle of neck for the left hand. This would mean resting the guitar on its cable input, which I tried for a little while (painfully) until the cable plug broke. So really the only solution is to attach a guitar belt and somehow arrange it so that the correct neck angle can be securely achieved, without having to anchor it on the leg. I haven't got the hang of this yet so it's pretty frustrating. My advice would be for Artist Guitars to relocate the cable input to a place where it won't interfere with typical classical posture.
Store OwnerHi Nikolas, thank you for your honest review. We sincerely apologise for the inconvenience. This is definitely covered under a 100-day customer satisfaction guarantee so we will organise a resolution for you right away. We can exchange this or refund this for you. We've sent you an email so we can rectify this for you ASAP. We are looking forward to hearing back from you soon.11 February 2026 -
NeilVerified Buyer
The quirk is worth the splurge.
Let's be honest - if you're buying this it's because you know what a nylon string acoustic does and what a solid body electric does, and you're wondering what a nylon string solid body would do. At least, that's why I bought it. First thing that struck me was how appealing this guitar looks. It has a lovely tele shape with a high end burst finish that is really sexy. It is a beautifully designed and well made instrument. Even the paradox of seeing the nylon strings and slightly less tele neck size on this guitar does something to the look that makes it a curiosity among standard looking peers on the stage. So yeah - it looks not only the part, but set apart. Then you play it, and... it's perfectly fine. Doesn't match my La Mancha nylon string on any level, but it never promised to either. Also, at it's price point, it shouldn't. It plays like an electric - zero body resonance and no bulk to the lower bout to rest anything on, so in that regard it's a straight forward tele feel. Plug it into an acoustic amp, make some tweaks from your usual acoustic tone settings, and it's a very capable nylon string sounding guitar. Volume knob and tone knob - no new ground broken here but simplicity is all it requires. Tuning is stable enough. Some might bother upgrading the tuners, and if it was the every day axe playing entire sets three times a week then that would probably make sense, but for the occasional outing for a couple of tunes here and there within a set, its current tuners are up to the task. The neck feels different. It has the feel of a nylon string, but it also has the 'deadness' of an electric (solid body). The most notable thing I would say re: the neck is the amount of vibration that is generated in the neck, especially around the mid range (3rd and 4th strings, frets 2 - 5). You get quite a bit of energy coming back through the fretboard which can be alarming at first but after a few sessions with it it becomes unnoticeable. So, for someone who got this because he wanted to know what a nylon string solid body would be like, I can say that I now know, and I am pretty happy with this as an addition to my toolbox. If you want something quirky that will get you some looks and perhaps even some green eyed envy from some other local musos, I can confirm this little beastie is worth the splurge.
Store OwnerWe appreciate you taking the time to leave such a positive review. Thank you for choosing us!2 February 2026 -
RobertVerified Buyer
NTL1 Nylon String Ac/Electric Geetar
Its been 3months since this guitar arrived at my door..Everytime I play it ,,,around once to twice a week (as I usually play electric guitars) .Its such a pleasant vibe playing this and i like it more n more each time I play it..Its really such a beautiful guitar to play..Thru an acoustic amp and thru a Zoom A1xfour the sounds to create are endless...The tuners have been very good ,the neck is super stable ,sometimes il go to tune it after a week and only one string is slightly out..Of course not every guitar you buy online is going to be perfect but Artist hit the button in the high percentage range..This is one of those you beauties..It feels like such a high quality guitar ,definitely recommend buying if Ur on the fence about one of these..
Store OwnerThank you for your review! We’re glad everything met your expectations and appreciate your support.20 January 2026 -
Gary ShepherdVerified Buyer
Amazing Guitar at Any Price Point
This is an amazing guitar at any price point, but given the ridiculously cheap price it's even more amazing. It plays like a dream, and the workmanship and materials used suggest an instrument worth a lot more that the price I paid. I was so impressed I bought two [one for my son], and I have persuaded a few friends to also buy this model. This is now my third Artist instrument and I will be buying others. I've also bought other paraphernalia from Artist - guitar leads, mic leads etc. Everything I have bought from this company has been brilliant!!!
Store OwnerThank you so much for your kind feedback. We’re happy to know you’re satisfied and look forward to serving you again.20 January 2026 -
Gary ShepherdVerified Buyer
Amazing Value for Money
My NTL-1 turned up yesterday, and I am stunned by the quality of build and the sound of this guitar. I’ve owned other solid-body nylon-strung guitars that cost six or seven times as much that haven’t sounded as good or played as well as this one. How does Artist do it for the price? I’ll be gigging often with the NTL-1. In fact, I’m going to do a review on YouTube over the next week on the guitar. There is nothing that I can find to criticise about the guitar.
Store OwnerThanks so much for your review! We are always here if you have any questions.3 January 2026 -
AnjanVerified Buyer
Great quality
I bought this nylon acoustic guitar and the guitar is so beautiful with quality and tone. Got some pick and capo as well and all of them were amazing. The guitar feels like a premium guitar but it come a with affordable price. I will be happy to purchase artist music products in future. Thanks !!
Store OwnerThanks for your review! We are always here if you have any questions.12 December 2025 -
David AdrewsVerified Buyer
Another Amazing Guitar from Artist
Great quality. Great tones
Store OwnerThanks so much for sharing your experience with us. We look forward to your next purchase.27 November 2025 -
BrettVerified Buyer
Cool Instrument
This is my 1st go at a Nylon guitar, after 20 years of Steel strings. Any player will know the difference, fair enough too. Guitar is gorgeous to look at, plays great out of the box, played through a 30 watt acoustic amp, still fiddling with tone, & sounds. I do like it, im sure I can enjoy this guitar for many years to come. Thanks
Store OwnerThanks so much for sharing your experience with us. We look forward to your next purchase.26 November 2025 -
Robert GowVerified Buyer
NTL1 Nylon String Electric Guitar
It sounds really nice thru the Blackstar fly 3 Acoustic amp with the Zoom Ax1four multi fx unit..Even just thru the amp its gotta a great piezo pickup in it..The action is nice and low but not low like one might like his Strat ,just a really good action..Ive never had a set up like this b4 in my life and its a great setup I look forward to playing thru ...An amazing price for such a high end feeling and sounding guitar..
Store OwnerThanks so much for sharing your experience with us. We look forward to your next purchase.20 November 2025 -
Rob GowVerified Buyer
NTL1
Another good guitar to add to the quiver...I havnt loved every guitar ive bought from Artist, I've sent a couple back and then with an exchange with the 100% help from staff i get a good one 2nd time round,,but I am a bit fussy and ive had weird stuff happen too..But this one 1st up is a beauty, like most of the guitars ive bought..I played this thru a Blackstar Fly 3 for acoustic guitars and the Zoom A1x four and it sounds brilliant,,auto wah and overdrive on nylon strings ,,amazing..With headphones....Thanks again to everyone there..Cheers..
Store OwnerThanks for your review! We are glad that you love your guitar!7 November 2025 -
Allan MaguireVerified Buyer
great value
nicest playing guitar i've had for a while . Clean balanced lows , great action
Store OwnerThank you for your review! We are always here if you have any questions.3 September 2025 -
Rhett BrewerVerified Buyer
Nylon plus electric
I've been playing this NTL1, electric guitar with nylon strings for the past couple of weeks and it has made me excited about playing guitar again. I love it's simplicity and it combines very nicely with my Boss Acoustic Singer Pro amp. The action is very user friendly and suits my finger picking style. I'm getting some lovely soft electronic sounds from the combination that have changed the way I play. Great price, great product.
Store OwnerThank you very much, Rhett! We're excited that the NTL1 has rekindled your passion for playing. That combination with the Boss Acoustic Singer Pro sounds like a perfect match for great tone. Enjoy those smooth and expressive sounds!22 August 2025 -
AllanVerified Buyer
A new creative outlet!
I currently own 4 Artist guitars. I actually purchased a different Artist guitar and returned/replaced it with the NTL1. I have never played a Nylon string guitar so this review is from the perspective of a steel string player. Firstly, the quality control was great! Nothing to report there. This guitar has a tone that I love and didn't know that I needed until now. Just a beautiful round tone and unique for me. I had to change my technique so the learning curve is steep, however I found the factory strings are not great for a newbie to Nylon. I switched them out for the Tim Henson set and I found those to be much easier to play. All in all, if you are new to Nylon and want to explore some new tones and fun techniques then I can definitely recommend this guitar. If you have years of experience with Nylon strings guitars then I will let someone else with more experience chime in.
Store OwnerThanks so much for your review! This really helps us improve the quality of our products and services.30 June 2025 -
George PillayVerified Buyer
NTL1 Amber Burst Nylon Acoustic-electric Guitar
I have bought a few products and most of them have been of a high standard and value for money. My choice for students and never had any complaints The NTL1`Guitar for its budget pricing can be rated amongst the higher end guitars without doubt. I am confident on the product and service so I will not hesitate recommending it to anyone
Store OwnerThanks so much! We truly appreciate your continued support!27 June 2025 -
steven payneVerified Buyer
NTL1 Amber Burst Nylon Acoustic-Electric Guitar
Awesome Guitar for the price . Definitely as good as some more expensive models worth 2 or 3 times the price. Plays great right out of the box, Neck feels great and it sounds good plugged in. I mostly bought this to practice classical at night at a quiet volume using a headphone amp and works perfect. Also great to use for recording or live for that nylon string texture , Sounds awesome with effects such as delay and reverb etc. Well done Artist Guitars
Store OwnerThanks so much for sharing your feedback and review. We look forward to your next purchase.25 June 2025 -
AntVerified Buyer
Fantastic guitar that far exceeded my expectations
For some time, I have been looking for a nylon string TL style guitar. I like the look of this one and really enjoyed the youtube review so I ordered one. It got delivered very quickly and out of the box it played really well. After a quick tune, I hooked it up to my Artist tube amp and this guitar just sounded so good. I have far more expensive guitars that don't play as well as this guitar. The build quality is superb, the tuners are stable (albeit a little tight), and the finish is beautiful. It even came with a 9V battery. I would highly recommend this guitar.
Store OwnerThank you for your wonderful review! We are excited to hear that the NTL1 exceeded your expectations, from the quick delivery to the beautiful tone through your tube amp. Enjoy every moment with it!22 June 2025 -
BrendanVerified Buyer
A little surprised on quality and sound
For an entry level price I was surprised how good this guitar is. I’ve played many more expensive guitars and found this to exceed or match. I wish they would make a thin-line steel acoustic .
Store OwnerWe appreciate the time you have taken to write a review. Thank you.9 June 2025 -
Raymond MartinVerified Buyer
Another Good One!
I've had more than 10 artist guitars and there's a reason I keep coming back. The NTL1 seems to be one of their really good ones. Comfortable neck, action a little high on the bridge side, but the nut is a good height right out the box. There's plenty of saddle height to shave down if I decide to later but I'm not gonna do that right now because it's not bothering me. The piezo sounds really nice and warm but it also has a lot of presence and those glissando buzzes come out very clearly. The tone knob doesn't make it sound muddy. Tuners seem to be pretty good, and whoever strung it did that clever trick where you loop the string around itself in the tuner so it doesn't slip. Now, let's compare it to my Katoh (Martinez) Hispania guitar which I love, and which cost me exactly twice as much... The katoh is hollow-body with fan bracing like a classical, whereas the Artist is a solid-body so it's not a perfect comparison. The katoh has some sharp fret ends whereas the Artist's frets are bound and generally just better (but not perfect). The katoh neck profile is very similar to the Artist although the katoh has lower action out of the box. The Artist is much quieter when playing acoustically because it's a solid body. This also means the Artist has more sustain like an electric guitar, and sounds overall less like a classical guitar. The Artist is heavier than the Katoh but it's not heavy for an electric. I like the fact that the Katoh has a headphone jack for practicing, but since it's acoustic you don't really need it. Perhaps on a future model Artist could incorporate a headphone jack in their solid-body nylon guitars because it's very quiet when played unplugged. Not a complaint so much as a suggestion. The katoh also has onboard reverb , which could be good on a future Artist model. Bedroom guitarists like to feel like we're playing in a concert hall! Overall, I love this guitar and I hope Artist makes more thin-line nylon guitars in the future because they're FANTASTIC!
Store OwnerThanks so much for your review! Please do not hesitate to reach out to us if you have any questions.7 June 2025 -
BrianVerified Buyer
Great nylon string crossover
Great guitar: value, well built, very playable and good tones. Actually I saw Peter Northcote’s review and had to have it! I already owned a Cordoba Stage nylon string electric, but I was still curious. The Artist NTL1 is different enough that I had to keep both! The NTL1 arrived properly set up, it’s good looking and I’m looking forward to giving it a special place in my repertoire. Well done, Artist Guitars!
Store OwnerThank you so much for your review. We really appreciate it.14 May 2025 -
Elai SemisiVerified Buyer
NTL1
I have 2 x Takamine semi-acoustic classicals and the NTL1 is up there with them if not better. Slim body, not too heavy, unique sound and with a fret board that is easy to manoeuvre.
Store OwnerThank you for your review! We are always here if you have any questions.13 January 2025 -
terry.moyle2@optusnet.com.auVerified Buyer
Awesome Guitar…
Every way this guitar is played is a delight, none better…
Store OwnerThanks so much for sharing your experience with us. We look forward to your next purchase.10 January 2025 -
DaveVerified Buyer
Artist NT-L1 nylon string
So excited to get this guitar! Beautiful to play, to hold, look at! Fantastic tone, very, very nice guitar at a sensational price. Have bought quite a few Artist Guitars, always super value and quality! Artist Guitars just keep on getting better! Insane quality at this price point: a seriously lovely guitar!
Store OwnerThanks so much for sharing your experience with us. We look forward to your next purchase.23 December 2024 -
SarahVerified Buyer
Perfection!
This guitar is absolutely gorgeous to look at and the finish on mine is pretty much perfect. The neck is pretty chunky, not a slim C as advertised but also definitely not uncomfortable, and at least it's not a flat/wide classical neck that makes some chords difficult to play. The fretboard is so freaking smoooooth! Frets are nice and even and well finished on mine, which makes it super easy to love playing this guitar. The action is slightly too high for me, but it's well within the expected range for a nylon string- 3mm on the low E and 2.5mm on the high E to ensure there is no fret buzz. The neck is slightly asymmetrical so it helps with the action by sitting lower on the high E side. Tuning has taken a few days to settle in but that's expected with nylon strings- be sure to stretch yours first! Tuners are nice and smooth and the nut is cut well so the strings don't catch. As for electrics: it sounds amazing through my amp- the piezo system is clean and low (basically zero) noise. Due to the solid body there's no noticeable bumps or thuds when you touch or knock the body while playing. This may be a drawback if you want to build loops for percussion first. When not plugged in it's nice and quiet for people not in the immediate vicinity so practicing will not annoy anyone else. I'm honestly blown away, I nearly didn't buy one as there weren't enough reviews but I am super happy I did! I made one change so far: I swapped the plastic knobs to black metal barrel knobs (tele style) because it looks cooler. And I'll take the action down slightly so I can fret the high notes without them sounding choked. An absolutely stunning guitar and a huge win for Artist. I would get a second one if it came in a metallic white or pink finish (hint hint).
Store OwnerWe are glad to hear that you are happy with the item. Thank you so much for your review. We truly appreciate it.24 July 2024 -
Rohan HoltVerified Buyer
Great Guitar
Very good setup out of the box. Absolutely love this guitar- very interesting tone and playability. Can recommend this for an interesting experience.
Store OwnerThank you so much for your review. We really appreciate it.12 July 2024 -
Peter GaiasVerified Buyer
Clever concept with mellow sounds
I am very happy with the purchase of the Artist NTL1 Acoustic -Electric Guitar. Great concept. It is light with a comfortable action for finger picking tunes. Soft bass tones to my liking. I am enjoying playing this guitar as it feels and sounds amazing with good value for the purchase price.
Store OwnerThanks so much for your review! Please feel free to reach out to us if you have any questions.12 July 2024 -
AlanVerified Buyer
Typical AG product (superb)
I own more than my share of “name brand” instruments — Fender, Schecter, Yamaha, etc. But I’m also a sucker for high-quality reasonably-priced gear, and that’s why (much to my wife’s shuddering :-), I’ve bought three AG guitars in the last six months — a 5-string AMSB5 bass, an ST62 electric guitar, and now this NTL1. (See elsewhere on this site for my reviews of the first two if you’re interested.) While I’m primarily a bassist these days, I do occasionally need to use an electric or an acoustic 6-string, and that’s where this NTL1 comes in, because I love the mellow sound that nylon strings can bring to certain songs (I play in a large church worship band.). Like the AMSB5 and the ST62, this guitar upholds the AG tradition of superb quality at a decent price. DELIVERY: Arrived quite quickly, and the couriers didn’t damage it! UNPACKING: Adequately enclosed in a decent cardboard box, and came with a lead, a couple of picks, Allen key, screwdriver, and a 9V battery. BUILD: As I said, typical of Artist Guitars’ high standard of quality — flawless finish, decent tuners, bone nut, etc. LOOKS: Entirely subjective, of course, but even my wife loves the look of this one! Quite a distinctive appearance that has already drawn favourable comment. DESIGN: The thin (44.5mm) Tele shape and Strat-type belly contour makes a very comfortable instrument for playing. There are just two controls — a Volume, and a Tone, and, to be honest, the difference between the Tone “0” and “10” settings is, shall we say, subtle. I much prefer to have a decent EQ outboard of the guitar anyway, as it gives me more control of frequencies. The neck is relatively deep/thick, so just be aware that your capo (if you use one) needs to have a fairly wide opening to be able to clamp around it (one of my Shubb capos barely makes it on the higher frets). SET-UP: Set-up on a fixed-bridge unit like this is critical, because there’s not a lot you can do (apart from bridge surgery) if your action or (especially) your intonation is lousy. Fortunately, the NTL1 didn’t disappoint — action was (for me) pretty much right, and the intonation was exactly spot-on (as measured with a good Peterson tuner). Another indication of the care AG takes in its manufacturing process! SOUND: As I noted, the Tone control doesn’t provide a lot of variation, but adding an outboard multi-band EQ really shapes the sound, ranging from sharper to mellow. (I use a 10-band Boss EQ-200, and play through a Fishman Loudbox 120-watt Acoustic amp.). In short, it’s what I expect from a good classical/nylon guitar. CRITICISMS: Aside from my minor comments re the Tone control, I’d just add that I was a little disappointed that AG don’t sell a hard case for the NTL1. Apparently that’s because the tuners (typical of classical guitars) project downwards from the headstock, which means they actually contact the bottom of the average case. I look forward to AG coming up with a suitable hard case in due course, but I’m just using a high-quality gig bag for the moment. OVERALL: Quality that belies its price. For build, design, and price, I give it 5 stars — a really beautiful instrument. (And no, I’m not a classical guitar purist, so this review is written from the standpoint of a common garden-variety picker who just appreciates good gear.)
Store OwnerWe appreciate the time you have taken to write a review. We are glad to hear that you are happy with the item. Thank you so much for your feedback.27 June 2024 -
Jon DavisVerified Buyer
Nice for the Price...
Out of the box it was in excellent cosmetic condition. There were a couple of QC issues though. The volume pot was not at all smooth and had a 'click' at each end of its rotation. (This is the 2nd Artist guitar that I have bought with a pot issue) The tuners seemed OK when I had a quick feel out of the box but for use on stage, they felt a bit cheap and gritty and I had to turn one of them several times just to get a quarter-tone rise in pitch. That may have just been a settling issue with the nylon strings... Then ... having never played it ... I walked on stage ... 'OH MY GOD' - I'm converted!!! What a delightful sound. Being a steel string player, my fingers were all over the place (so I played like crap) but that aside, the dry tone through the DI was phenomenal; I had no verb or FX. Then I threw a capo on it at the 5th fret (Here Comes the Sun) and it sounded like a harp... I wrapped up with 'Blue Eyes Cryin' in the Rain' and was blown away by the 'Willie-ness' of the tone. If only Django was still here... I don't see this as a 'plectrum strumming' guitar. Use a pick for nice arpeggios and runs or better still just use your fingers and immerse yourself in that tone! I really needed a nylon string guitar for my shows and this definitely fits the bill. If you want a super high-end guitar then add a zero to the price. For what you pay, this guitar is excellent value. I'll be posting a YouTube review shortly.
Store OwnerWe appreciate the time you have taken to write a review. Thank you.26 June 2024
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Terms & Conditions
This website artistguitars.com.au and all content, trade marks and its related services, products, websites, tools and applications (Website) is owned and operated by Artist Guitars Pty Ltd ABN 59 160 522 574 (our, us, we, Artist Guitars). By accessing and using our Website you agree to comply with the following terms and conditions (Terms and Conditions). We may update our Terms and Conditions from time to time without notice to you. Each time you use our Website you should revisit these Terms and Conditions and your continued use of the Website constitutes your acceptance of them.
1. Using our website
We provide our Website to facilitate the supply of our products, to help us connect with you and to provide general information and relevant content that you may be interested in. You must not use the Website for any purpose other than its intended purpose, and you must not harm our Website in any way. When using the Website you must not act fraudulently, or provide us with false, inaccurate, infringing or misleading information. Parts of our Website may allow you to comment or submit your content, and in doing so you must not post anything that is inflammatory, racist, abusive, harassing, obscene, sexually explicit or that violates any Australian law or the rights of any person.
Where you use our Website to browse our products, and/or place an order our Ecommerce Terms and Conditions will apply to you.
Content on our Website is provided solely for your reference purposes. We include information for your convenience as a general summary of matters current at the time of posting that may interest you. The contents do not constitute medical and/or financial and/or legal professional advice and are not intended to be a substitute for medical and/or professional advice and should not be relied upon as such. We make no warranties that the information published by us is correct. You should seek professional advice in relation to any matters that you have.
The information you provide us and your use of the Website must not:
• create liability for us;
• infringe any third party’s privacy rights;
• infringe any third party's copyright, patent, trademark, trade secret, intellectual property or other proprietary rights or rights of publicity or privacy;
• violate any applicable laws (including those governing privacy, consumer protection, unfair competition, criminal law, racism or antidiscrimination or trade practices law); or
• be defamatory, trade libellous, unlawfully discriminatory, threatening or harassing.
If you provide us with any feedback, ideas, modifications, suggestions, improvements or other content you agree that we may, at any time, without restrictions exploit, copy, republish, edit, or otherwise use such content on any medium worldwide (including on the internet). We will not be required to pay you any compensation for such content (regardless of our use). We have no obligation to review any content or otherwise remove any content that may be unlawful, offensive, threatening, defamatory or obscene.
Any reviews submitted to us will be our property on and from its creation and we will be able to deal with it unrestricted. Without limiting this right, we may remove any review, and use any review on our Website or on any medium online worldwide (including social platforms) at our discretion (regardless of the content). To the extent necessary you must assign all rights, title and interest in such reviews as required by this clause.
Your use of this Website is by personal, non-exclusive licence granted by us strictly in accordance with these Terms and Conditions. This Website is only available to, and may only be used by, persons who can form legally binding contracts under applicable laws. If you do not qualify, you must not use the Website.
2. Intellectual property
We remain the owner of the Website and all intellectual property rights associated with the Website (including without limitation trade marks, logos, names, designs, content, videos, logos, images and source code) and any improvements or modifications to such intellectual property. We ask that you do not copy, reproduce or modify any of our Website for any purpose except where we give you our prior written consent or sharing is otherwise permitted (as noted below).
When you provide us with information you agree to allow us to distribute or use that information as we consider necessary and in accordance with our Privacy Policy accessible on the Website.
We are not responsible for any loss that may occur from you submitting your information to us.
3. Your account
We may require you to set up an account with a username and password to gain access to parts of the Website. If we do, you will be responsible for keeping the combination of these details confidential and any actions that occur through your account (whether directly or indirectly) you are responsible for.
If we permit you to connect to the Website using a third-party service (e.g. Facebook or Google+), you grant us permission to access, store, and use the information from that service as permitted by that service.
4. Access and termination
We reserve the right, at any time and without prior notice, to remove or disable your access to the Website or any part of it, including your Account, for any reason and you agree that we are not liable for any loss suffered by you or any third party as a result of the removal or disablement of the Website.
These Terms and Conditions will continue to apply until terminated or superseded by us. You can terminate your agreement with us by discontinuing your use of the Website at any time. You do not need to inform us if you choose to discontinue use of the Website.
5. Sharing
We may make content available for you to share on the Website. Where such content is made available, you must ensure that such sharing is properly credited to us including a link back to us, and comply with any other instructions we may specify. Your licence to share such content is by revocable and limited right. Where you share our content, you do so at your own risk. We will not be liable in any respects for any content that you share.
6. Links
Our Website may contain links to or from other third-party websites which we have no control over. We are not responsible for the content or use of these other websites (including any virus, or disturbing or harmful content) and you access them at your own risk.
You acknowledge and agree that by utilising any third-party services through our Website (such as PayPal or any other payment provider) you are bound by the terms and conditions of that third party.
You acknowledge and agree that you are solely responsible for ensuring that you have read and understood any applicable third-party (such as PayPal) terms and conditions when using the Website. We will not be liable for any loss or damage suffered by you in connection with such third party terms, regardless of whether we bring these to your attention or not. You are solely responsible for obtaining a copy of and reviewing such third party terms. We are not party to any transaction between you and a third party. For example, if you incur a debt to a third party payment provider in connection with a purchase through the Website, you are solely liable for that debt and you acknowledge that we are unrelated to, and have no control over that third party payment provider.
In the event we provide linking services with third parties, you authorise us to undertake to provide details as necessary to that third party.
7. Liability and indemnity
Although our content has been drafted with due care and diligence, our Website and our content is provided “as is” and we make no representations and give no warranties or guarantees as to the suitability, accuracy or quality of the Website. We do not guarantee that the Website will be free from errors or defects, or that the Website will be accessible at all times.
Your use of the Website is at your own risk and to the extent permitted by law, we exclude all liability of any kind, however arising, including any lost profit, lost opportunity, lost revenue, lost data, losses resulting from security failure, or any indirect or consequential loss resulting from your use of the Website. Our total liability is limited to $1, however where we cannot limit our liability to $1 by law then our liability will be limited to the cost of re-supply of the relevant services (being the provision of the Website to you), or refunding the amount paid by you to us in connection with the services (if any).
You agree to indemnify and release us and our related entities from and against all losses (as before mentioned) which we may incur in respect of any negligence, misuse of the Website, other act or omission, or any breach of these Terms and Conditions by you.
8. Security & access
You are solely responsible for any information that you transmit to us. Whilst we use reasonable endeavours to maintain the security of the Website to Australian standards, we do not guarantee the security of the Website, our records, or any information you submit to us. We disclaim all liability for any computer virus or technological problems or other loss that you may suffer as a result of the browsing or downloading of any files from our Website, or from any data breach, compromise or misuse of your data that is provided to us in connection with the Website.
In order to use the Website, you need to connect to the internet and you are solely responsible for your connection and all fees associated with such connection/access.
9. Privacy
By using this Website you acknowledge and agree that internet transmissions are never completely private or secure and understand that any message or information you send to the Website may be read or intercepted by others. You authorise us to use, store or otherwise process any information including personal information which relates to and/or identifies you, to the extent reasonably necessary for the provision of any goods and services requested by you, and for any other purposes we consider reasonable. Such use will be compliant with the terms of our Privacy Policy (accessible on the Website).
10. Groups
Where we use social media pages or groups run by us, such pages will only be used to advertise our products and services and to facilitate community interaction. Such terms found herein as they relate to providing information will apply to your use of our social media pages or groups.
11. Applicable law
These Terms and Conditions, and your use of our Website are governed by the laws of New South Wales, Australia and you agree to submit to the jurisdiction of the Courts of the State of New South Wales, Australia and Courts competent to hear appeals.
12. Definitions
Unless the context requires otherwise, the following words and phrases in these Terms and Conditions shall have the following meanings:
Website means U including all content, trade marks, and related services, products, websites, tools and applications;
you means the person or entity that accesses the Website and your has a corresponding meaning.
Privacy Policy
This privacy policy (Privacy Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporations Act 2001 (Cth)) (we, our, us) collects, stores, uses, protects, shares and discloses your personal information.
This Privacy Policy applies to our website located at artistguitars.com.au and its related services, products, websites, social media pages, tools and applications (together the Website). By visiting or using the Website you agree to the collection, storage, usage and disclosure of your personal information by us in the manner described in this Privacy Policy.
Capitalised words in this Privacy Policy have the same meaning as in the Ecommerce Terms and Conditions available on the Website.
1. Types of Personal Information we collect
As part of delivering our services we may collect personal information about you as defined under the Privacy Act 1988 (Privacy Act). We will only collect personal information where it is reasonably necessary for the performance of our functions or activities. The personal information we collect may include the following:
• Account information: this includes information that we collect when you register to use our Website by creating an Account. The information we collect includes your name, email address, and other contact details and any other information you directly give us at the registration stage.
• Customer information: this includes information that you have provided to us when using the Website or otherwise placing an order for Products. The information we collect includes customer level data (such as your date of birth, age, billing address, delivery address and telephone number), order level data (such as order numbers and Products) and any other additional information you provide to us directly or indirectly through your use of the Website. We use such information to assist in providing our services to you (including the supply of Products).
• Profile information: this includes any information you choose to store on the Website that will assist us in delivering our services to you and includes information regarding any subscriptions.
• Financial information: this includes information such as payment card details and bank account details. We use this information to send to our third party payment gateways when you make payment through the Website.
• Website use information: When you use our Website, for example when you contact us, we collect information that enables the Website to be able to run.
• Marketing use information: this includes information provided to us using a marketing or newsletter sign up form.
• Surveys: information in connection with client surveys, questionnaires and promotions.
• Other information we collect related to your use of the Website: your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information and any other information provided by you to us via our Website or our online presence, or otherwise required by us or provided by you.
2. How we collect Personal Information
We may collect personal information either directly from you, or from third parties, including where:
• you register or sign up to the Website;
• you provide information directly to us through the Services or on a hardcopy form (for example if you place an order for Products in-store);
• you use the Website to enter in user content including when you purchase Products and checkout on the Website;
• you use the Website generally;
• you subscribe to any of our newsletters;
• you contact us through our Website, in person, by phone or in writing;
• you submit any of our online sign up forms;
• you deal with us generally via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise;
• you interact with our Website, social applications, services, content and advertising; and
• you invest in our business or enquire as to a potential purchase of our business.
We may also collect your personal information from third parties including:
• referral agencies;
• government agencies and insurers;
• third parties who produce any content, advertising, and marketing campaigns for us that you may interact with; and
• our other service providers and publicly available sources.
Where we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. By providing personal information about another person to us, you represent that you are legally permitted to do so, and we will not be responsible for verifying any such authorisation.
Social media and cookies
We may also collect personal information from you when you use or access our Services or our social media pages. This may be done through use of web analytics tools, 'cookies' or other similar tracking technologies that allow us to track and analyse your Services usage. Please review our Cookies Policy for more information on how we handle and deal with cookies.
3. Use of your Personal Information
We collect and use your personal information for the following purposes:
• to operate the Website and provide services, products or information to you including to:
- assist in streaming and personalising information for you;
- enable us to process your orders for Products;
- enable us to process your personal data;
- to manage our relationship with you, including information about similar products or terms and conditions or send you an email reminder that a task you have performed on our Website remains uncompleted such an incomplete form or cart;
- enable you to communicate with us regarding your use of the Website;
- confirm your identity;
- to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing the services to you;
- communicate with you about your Account, or any transaction;
• to administer contracts including to negotiate, execute and or manage a contract with you;
• to be de-identified for the purposes of generating statistical data and improving the Website;
• for record keeping and administrative purposes, including accounting purposes;
• to administer, operate, protect, improve and optimise the website and our service offerings and customer experience;
• for advertising and marketing purposes (including for analytics);
• to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
• to enable you to take part in a competition;
• to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act 2003 (Cth)). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
• for quality, training and coaching purposes;
• to send you administrative messages, reminders, technical notices, updates, security alerts, and other information about our products and services requested by you; and
• to consider an application of employment from you.
You acknowledge and agree that we may also deal with your personal information in any other manner which is permitted by any agreement that we have in place with you, or otherwise in accordance with our other policies we have in place from time to time.
4. Disclosure of your Personal Information
We may disclose your personal information to third parties for the purposes contained in this Privacy Policy, including without limitation to:
Service Providers
We may share your personal information with service providers utilised by us in the provision of the Services to:
• develop and improve our Services;
• provide you with the Services;
• conduct quality assurance testing;
• provide support; and/or
• provide other services to us.
The service providers (and if necessary data processors) include:
• information technology service providers such as web host providers and analytical providers;
• mailing houses and such other suppliers that assist in delivering products and services;
• organisations who carry out credit, fraud and other security checks;
• payment processors;
• hosting services;
• content delivery services;
• IT support providers;
• marketing businesses engaged by us to disseminate materials to which recipients have consented; and
• specialist consultants.
We limit the information we provide to third parties to the information they need to help us provide or facilitate the provision of goods and services and associated purposes. We deal with third parties that are required to meet the privacy standards required by law in handling your personal information, and use your personal information only for the purposes that we give it to them.
Affiliates and Acquisitions
We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (Affiliates), in which case we will require our Affiliates to honour this Privacy Policy. In the event we are involved in a merger, acquisition or sale of assets we may disclose personal information collected by us to such entities that we propose to merge with or be acquired by, and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
Third parties with your consent and in other circumstances
We may also disclose your personal information to third parties to whom you expressly ask us to send the personal information to, or to third parties where permitted under the Privacy Act or where required in order to provide our Services to you. This also includes:
• your authorised representatives;
• government and regulatory authorities and other similar organisations, as required or authorised by law or as required as part of the Services; and
• such entities that we propose to merge with or be acquired by.
We may need to disclose your information to third parties outside of Australia and service providers located internationally in order to enable us to provide the Services, this includes service providers and contractors who are located overseas (telephone answering service, data analytics, IT services) and data processing services.
Where we use a supplier outside of Australia, we will take reasonable steps in the circumstances to ensure that such overseas recipient does not breach the Australian Privacy Principles (except where such steps are not required under the Privacy Act).
We may also aggregate and/or make anonymous your personal information including sensitive information to make it available for the purposes of generating statistical data for the conducting of research and improving the Services.
Where you leave a review of our Products, or if you tag us in any of your own material (including any social media post on your personal account) you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate and create derivative works from, distribute and display such content through the world in any media.
5. Emails & Marketing
In order to provide the Services to you, you agree to receiving emails and other marketing materials from us for the following purposes:
• notifications about activity on the Services (which are set on by default) including order updates, recommendations, and general updates;
• communication from us or our representatives in connection with the Services; and
• marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing. This includes where you have signed up to our marketing or promotional newsletters.
By default you will receive these email notifications to your email address you nominate at registration.
6. Storage & security
We use third-party cloud providers that provide hosting, data storage and other services.
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measure to protect these systems. However, we cannot guarantee the security of your personal information.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Links
Our Services may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
8. Requesting access or correcting your Personal Information
Subject to the Privacy Act, you have a right to access and correct any personal information about you that we may hold. If you wish to request access to the personal information, we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
If we receive a request from you to access or correct personal information we will respond to you within a reasonable time after receiving your request and in the manner requested by you, if it is reasonable and practicable for us to do so. We may charge a reasonable fee for giving access to the information.
9. If we can’t collect your Personal Information
If you do not provide us with the personal information described above, some or all of the following may happen:
• we may not be able to provide the Website to you, either to the same standard or at all;
• we may not be able to provide the Products to you or handle your order effectively;
• we may not be able to provide you with information about the Website that you may want; or
• we may be unable to tailor the content of our Website to your preferences and your experience of our services may not be as enjoyable or useful.
10. Notifiable data breach
In the event that there is a data breach and we are required to comply with the notification of eligible data breaches provisions in Part IIIC of the Privacy Act or any other subsequent sections or legislation which supersede this Part IIIC, we will follow our relevant notifiable data breach procedures in compliance with the Privacy Act and relevant laws.
11. Updates
This Privacy Policy may be updated by us from time to time, and the updated Privacy Policy will apply from the date it is published on our website or otherwise communicated to you. Each time you use our Website you should revisit this Privacy Policy and familiarise yourself with any changes. Continued use of our Services (including our website) shall indicate your acceptance of any changes.
12. Enquiries, requests & complaints
Enquiries regarding this Privacy Policy or the personal information we may hold on you, should be addressed with the Privacy Officer, whose contact details are below.
If you think your personal information, held by us, may have been compromised in any way or you have any other privacy related complaints or issues, you should also raise the matter with the Privacy Officer.
We will ensure your claims are investigated and a formal response will be provided to you, within a reasonable time, considering the circumstances of your claims. If any corrective action is determined to be required, as a result of that investigation, we will take all reasonable steps to rectify the situation and advise you of such, again within a reasonable time considering the circumstances.
If we do not resolve your enquiry, concern or complaint to your satisfaction or you require further information in relation to any privacy matters, please contact the Office of the Australian Information Commission, whose contact details are below.
Office of the Australian Information Commission
| Telephone | 1300 363 992 |
| enquiries@oaic.gov.au | |
| Office | Level 3, 175 Pitt Street, Sydney NSW 2000 |
| Address | GPO Box 5218, Sydney NSW 2001 |
| Postal Address | 1300 363 992 |
| Website | www.oaic.gov.au |
Contacting us
| Entity | Artist Guitars Pty Ltd ABN 59 160 522 574 |
| Contact | Please contact us by submitting a contact us form on the Website. |
COOKIES POLICY
This cookie policy (Cookie Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporates Act 2001 (Cth)) (we, our, us) handles and uses cookies.
Capitalised terms used in this Cookies Policy have the same meaning as given in our Privacy Policy. Please ensure you carefully read our Privacy Policy in addition to this Cookies Policy.
What is a cookie
We use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed on the Website. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. Persistent Cookies can be removed by following Internet browser help file directions. Cookies may enable automatic logins when you visit in the future and may enable content customisation.
Some cookies are necessary to allow you to browse our Website, use its features, and access secure areas. The use of these cookies is essential for our Website to work.
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
• User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of our Website.
• Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
• Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
• User interface customisation persistent cookies are used to store a user’s preference regarding a service across web pages.
We use many tools to help us improve our Website. To this end, we use reporting and analytics cookies to collect information about how you use our Website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:
• First party analytics cookies - we use these cookies to estimate the number of unique visitors, to improve our Website and to detect the most searched for words in search engines that lead to our Website. We use these cookies to learn how our Website is performing and make relevant improvements to improve your browsing experience.
• Third party analytics cookies - we also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our Website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with our Website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.
Advertising cookies are used on our Website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our Website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our Website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here.
Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our Website to improve the experience of browsing and interacting with our Website. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.
We also use third party vendor re-marketing tracking cookies, including:
• the Google Adwords tracking cookie;
• the Facebook Pixel; and
• SmartrMail tracking cookie.
You can opt out of Google's use of cookies or device identifiers by visiting Google's Ads Settings. Alternatively, you may visit the Network Advertising Initiative opt-out page or control the use of device identifiers by using your device’s settings.
Third parties, including Google may use cookies, web beacons, and other storage technologies to collect or receive information from the Service and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt out of the collection and use of information for ad targeting using aboutads.info/choices
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
To opt out of these communications please visit the Network Advertising Initiative opt out page.
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
How do I control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
