Troubleshooting signal loss can be tricky if you don't know what to check, and it can be hard to tell if the problem is with the amp, the guitar or the lead. Step 1 is always to isolate the signal as much as possible, so remove any effects pedals in your chain then try the following.
First, you'll need to check your amplifier. If you're getting any buzzing or hum sound then the amp is producing sound. The amp is probably not the issue as a little bit of electrical noise through the speaker is normal.
Second, you'll need to check your cable. If in the first test you hear amp noise, keep the cable plugged into the amp and using your finger gently tap the other tip of your cable. If you do not hear any pops or buzzing through the amp then you may have a faulty cable.
You can find a new cable here.
Thirdly, If you do get a popping/buzzing sound from your lead, but no signal when you plug the guitar back in, then it's most likely an issue with your guitar. These issues are often minor and a very easy fix, feel free to reach out to our customer service team for tips and advice on how to fix this.
Check Out A video we made below, about how to check this
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I hope this article has helped. if you need any assistance please email:
sales@artistguitars.com.au or call us on 1300 489 816
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We started Artist Guitars with a simple belief: quality instruments shouldn't cost the earth. By working directly with our manufacturing partners and selling straight to you, we skip the traditional retail markups that inflate prices. Need expert advice? We’ve got you covered. Our team of musicians is here to help you find exactly what you're looking for.
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