How Does Afterpay Work?

Author: Artist Guitars   Date Posted:10 October 2018 

Afterpay with Artist Guitars FAQ

What is Afterpay?

Afterpay is a digital payment service that makes it possible to purchase something here at Artist Guitars and pay it off in fortnightly installments.

Awesome! So how does it work?

Easy peasy! Just add the item in your cart and upon checkout, fill your details then choose Afterpay as your payment option. Once you click "Confirm and Proceed", you will then be taken to the Afterpay website to complete the purchase.

Is there an additional cost to I use Afterpay?

That would be a big NO! Unlike credit cards, there is no interest or added fees if you opt to use Afterpay except for a small late fee in the event that you miss a payment. For more information about late fees, see Afterpay's terms an conditions.

When do I make my first payment?

For each order placed, Afterpay's system will determine if you will be required to make your first payment at the time of purchase or not. This will be shown to you prior to confirming your order.

You will always be required to make your first payment at the time of purchase for orders that are beyond $500.

Will payments be deducted automatically?

If there are no payments made before the scheduled payment date, Afterpay will then automatically get the payment from the default payment method you have indicated on the scheduled payment date.

Please ensure that there are sufficient funds available on the credit/debit card on the scheduled payment date to avoid late fees.

Is there a minimum/maximum amount for orders?

There is no minimum order amount, but the maximum you can spend using Afterpay is $1000.

Can I use Afterpay on multiple orders?

You may apply to use Afterpay on multiple orders however, approval will still depend on Afterpay's discretion. They will assess each order at the checkout in real time.

Who can use Afterpay?

As of the moment, Afterpay is only available to Australian customers who are 18 years and above who would have an Australian credit/debit card.

Should I need to return an item for a refund, what then?

Nothing to worry about! Just contact us on how to return the item. We would then process the refund through Afterpay and you'll be immediately refunded any payments you've already made, plus your amount owing for that particular order or partial order will be cleared. The refunded amount will go back to the credit/debit card you have registered with Afterpay.

Can I settle the payment sooner? 

Absolutely! You can pay the order off earlier if you would like. You would just have to login directly on Afterpay's website and from there, you can manage your payments.

I would like to know more about Afterpay?

Feel free to contact us on 1300 489 816 for more information. Alternatively, you can email us at sales@artistguitars.com.au