Checking out with Afterpay is really simple. Here are a few details you need to know to successfully checkout:
1. You need to be 18 years or older
2. You need a valid credit card or debit card
3. The limit for credit card purchase through Afterpay is $1000 and $500 for debit card.
4. If you are new to Afterpay the first installment will be taken from your account at the time of purchase. The remaining 3 installments will be debited every 14 days
5. If you are an existing Afterpay customer (you've ordered and paid using Afterpay in the past) the first installment will be debited from your account 14 days after the purchase date. The remaining 3 installments will be debited every 14 days.
If your checkout fails with Afterpay you will still need to pay for the order. To pay for the order upfront you can log into your account or contact us to arrange payment.
If you would like to use Afterpay again, simply redo your order on our website and choose Afterpay as the payment method, making sure you have checked all points above.
We started Artist Guitars with a simple belief: quality instruments shouldn't cost the earth. By working directly with our manufacturing partners and selling straight to you, we skip the traditional retail markups that inflate prices. Need expert advice? We’ve got you covered. Our team of musicians is here to help you find exactly what you're looking for.
Read what the Artist Community have to say.
Need more info? You can find it here.
In stock products are dispatched from our warehouse just outside of Yennora within one business day of purchase. To get an estimate for shipping to your post code please use the Shipping Time Estimator on the product listing.
Drop us an email with your order number and a short explanation for why you'd like to return your purchase. We'll organise a return label for you to print and attach to the box then either drop into your local post office or we can arrange a courier collection if necessary.
If your item arrives damaged we have you covered! Just contact our Customer Happiness team at sales@artistguitars.com.au and we'll arrange a return and replacement for you as soon as possible.
All orders placed on our Australian website are dispatched directly from our local warehouse in Yennora, Sydney (NSW). This ensures fast, reliable delivery right across Australia.
You should receive an order confirmation shortly after you've placed your order. If you haven't received one, please contact us at sales@artistguitars.com.au and we'll look into it for you.
We sell direct to consumer! This helps us keep the cost of our products as low as possible and we pass those savings into our customers which is why our guitars are unbeatable value.
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