
D'Addario EXL110 10-46 Electric Guitar Strings Light 3 Pack
$37.99 $27.99
This is a 5W class A guitar amplifier with a sweet, warm all-tube sound you can get in your bedroom! The small Wattage allows you to drive the tubes hard to get that amazing break-up and recording-quality sound without the loud output. A great sounding compact amp, perfect for practice, jamming with friends and recording.
Model: JTA05
Power: 5 Watts
Speaker: 8 inch
(11603)
Amazing sounding amp
By: Jason Parry on 27 August 2023Great service from Artist Guitars and the Joyo JTA05 is a really amazing sounding amp. I have a katana 100 but was interested to know what tube amps are like. At the price this was a good way to try. Out of the box this sounded better clean than the Katana. Though to be fair to the Katana I was able to dial it in to sound more like the Joyo. And with a boss ds-1 pedal I'm getting nice sounding distortion. I think it sounds better than the distortion on the Katana. Maybe tube amps really are better? Either way money well spent on improving my guitar gear knowledge.
Artist Guitars Response
Thanks for the positive review. Please reach out to us if you have further questions.
Great little all-tube practice amp !
By: Peter H on 1 July 2023Artist Guitars are great people to deal with. The amp was delivered at lunch time the day after I ordered it ! Love this little Joyo 5 watt all-tube practice amp. Only an 8 inch speaker but that keeps the cost & bulk down. Very clean & warm. No tone control or reverb is not a problem for me. Breaks up nicely/creamy at higher volumes still suitable in a home setting. Circuitry/tubes a little like a mid-60’s blackface. Dare I say it; it’s like a baby Princeton at a pauper’s price.
Artist Guitars Response
Thank you for choosing us for your musical needs. Please don't hesitate to reach out if you need any assistance in the future. Cheers!
Great little all-tube practice amp !
By: Peter H on 22 June 2023Artist Guitars are great people to deal with. The amp was delivered at lunch time the day after I ordered it ! Love this little Joyo 5 watt all-tube practice amp. Only an 8 inch speaker but that keeps the cost & bulk down. Very clean & warm. No tone control or reverb is not a problem for me. Breaks up nicely/creamy at higher volumes still suitable in a home setting. Circuitry/tubes a little like a mid-60’s blackface. Dare I say it; it’s like a baby Princeton at a pauper’s price.
Artist Guitars Response
Thank you so much for taking the time to leave feedback. We really appreciate the support!
Great Champ on a budget
By: David East on 14 March 2023If you’re looking for an inexpensive champ clone, then look no further. Great tone for the price. Speaker performs well out of the box but I expect improvement as it breaks in. When hooked up to a Fender 12” speaker it really shines, especially if you have a tube screamer in the signal path to shape the tone.
Artist Guitars Response
Thank you very much for the detailed and great review about the amp. We truly appreciate your purchase and for taking the time to write this review.
A class in every way
By: Will on 13 March 2023I got this as a customer return and have been pleasantly surprised. Its the first A class valve amp ive had that actually gives that authentic valve sound. Simple controls, volume thats it. I use it with my pedal board and its ideal for this. Pumps out a good volume too. Overall ill use it for practice and small gigs and have effortless cool valve creamy sound. Thanks Artist guitars you guys rock. Did I mention speedy delivery.
Artist Guitars Response
We are glad to hear that you are happy with our products and service. Thank you for sharing this feedback with us and for the support!
Amazing service
By: Justin Harrison on 11 August 2022Already reviewed this amp and it’s great, had an issue with fuses blowing so contacted Artist Guitars and they sent me a return sticker straight away, as soon as they received the return they sent a replacement, had an Amp at my door step within days! So happy with their service and still love the amp, nice to know they will still look after you and stand by their guarantee! Thanks guys!
Artist Guitars Response
Thank you so much for your feedback on the amp. We really appreciate the support. Please feel free to reach out if you have any questions.
Amazing service
By: Justin Harrison on 10 August 2022Already reviewed this amp and it’s great, had an issue with fuses blowing so contacted Artist Guitars and they sent me a return sticker straight away, as soon as they received the return they sent a replacement, had an Amp at my door step within days! So happy with their service and still love the amp, nice to know they will still look after you and stand by their guarantee! Thanks guys!
Artist Guitars Response
Thanks so much for your positive feedback. We always strive to give our 100% to provide the best customer service. Cheers!
A class Amp!
By: Justin Harrison on 9 March 2022This is such a great amp, warm clean tones and gnarly with some overdrive, perfect for house sessions or rocking out in the bedroom. Excellent service from Artist Guitars and quick delivery.
Artist Guitars Response
Thank you so much for the great review! We're always here if you need anything. Cheers!
Sweet Baby buyer beware
By: Rick on 4 December 2021I have 2 of these both customer returns, one was not functioning when purchased so Artists gave me a further discount because I had to fix it , turned out to be a bad crimp connection on the mains power switch a relatively easy fix for a trained professional , now the second unit has stopped working the problem is a little bit more involved. Lost 6.3V supply to the heaters of the 12AX7 and the 6V6 tubes. After complete disassembly it appears the wires from the transformer were pinched between the transformer laminations and the transformer cover producing an open circuit on the 6.3V windings. Both of these faults were obviously caused during manufacture. They do sound great though when they keep working.
Artist Guitars Response
I'm truly sorry to hear about the problems that you have experienced with the pedals. This is something that we don't want our customers to experience. Please accept our sincerest apologies regarding this matter. I have sent you an email to talk about this issue further. I can assure you that we will be assisting you in resolving this concern. Kindly check your emails. Cheers!
Great Small Tube Practice Amp
By: Anonymous on 17 October 2021If you're after that Fender small practice amp sound (which have been used by some of the greats in studio recording), then this is the amp. It's not the smallest of practice amps (about 30x30x20cm), but big enough to house an 8" speaker (you can fit a 10" if you're handy). Other than the obvious black Tolex used to cover the amp, the circuit is based on the 1956 Fender tweed Champ 5f1 schematic with only a few differences (rectifier is 5AR4/GZ34 other than 5Y3, bypass cap on the first triode, 8" celestion speaker while Fender's an 8" Jensen). The amp itself isn't real loud (maybe a little louder than speaking) and simple to use (turn it on, set the volume). The amp reacts to the type of pickups you're using (single coils generally sound clean up full, humbuckers get dirty about 1/2 to 2/3 volume and start farting out). An overdrive pedal works well with humbuckers as it takes some of that bottom end out and clean the signal up a bit. At the price you can get these (even full), the parts alone cost more than a kit amp of the same specs. So if you're looking for a practice amp that won't bug the neighbours, want a small amp with some character or just want to experiment with the 5F1 circuit for mods - this is the amp for you! I know this one's going to be a keeper.
Artist Guitars Response
Hi there. Thank you for taking a moment to leave a great review. We really appreciate your great feedback about Joyo JTA05 5W Class-A All Tube Guitar Amplifier.
Good value amp
By: Mike Hayden on 25 August 2021Happy with the amp overall. I was getting a lot of rattle from the cab even at fairly low volumes. I seemed to have solved that by reoving metal screen that goes around the valves. Happy with the purchase.
Artist Guitars Response
Thanks for the feedback and please don't hesitate to reach out if you have any questions or need help with anything.
Sweet Baby
By: David Simpson on 8 August 2021I have had this for over a year now and it makes me smile every time I plug it in. At that price you can't go wrong. It is well made and sounds just like a Fender
Artist Guitars Response
Thank you so much for sharing this review. We really appreciate the support!
Just buy it
By: Max on 2 June 2021Just buy one. Best amp I own. Immediately selling my boss katana and my artist cremetone after playing this thing. Sounds average on its own but with pedals it is the best thing I've ever owned.
Artist Guitars Response
Thanks for the review and we're happy to know that you're satisfied with your Joyo JTA05 amp. Cheers!
Joyo JTA05 - Get One of These.
By: Tim Carson on 1 June 2021Bought this from Artist Guitars via ebay. No dramas, thanks again, Artist. Anyway, internet banter tells us this amp is the same as the 50's Fender Champ circuit - for real. It has a Celestion speaker as standard and some modders have gone back to it after trying substitutes. So how does it sound? Really good! I have done a side by side comparison with another 5watt 8" Celestion loaded amp, that shall remain anonymous, and it kicked butt. The other amp was good but the Joyo was fatter. I also played at lower volume at a friends house, with a nice delay in front of the amp and no break up - very pleasing. Humbuckers and singles sound good but this becomes subjective. I tried both and I'm happy. There is one mod that may be worth doing - copied from http://www.thecolonel.id.au/index.php?p=1_23: "Add a 25uF/25v bypass capacitor across the 1K5 cathode resistor on V1 (first triode). This cap adds grit and gain. It is not shown on the original 5f1 schematic but is apparently present on most vintage champs." This mod should brighten the sound somewhat however you might think this unnecessary and the sound straight out of the box is pretty fat and lovely, just not terribly bright, which could be a good thing for lower volume settings. This amp is a steal for the price. Just get one.
Artist Guitars Response
Thank you so much for taking the time to leave this nice review. I also sent an email regarding the star rating just to see if this was by mistake.
A great sounding amp!
By: Anonymous on 19 March 2021This amp is exactly what I needed. If you are looking for a small amp with a great sound then consider the Joyo JTA05. The review from a previous customer listing the pedals he used with it was very helpful in my decision making. I have a Big Muff, Fuzz Face, Tube Screamer, and Vox Wah, among others, and they all sound fantastic through this amp. Yes there are no onboard effects on the amp, nor aux input, but the high quality, warm tube sound more than makes up for it. There are 2 inputs so what I have done is use input 2 as an aux input when required. i.e. I use a 1/8" to 1/4" converter and play music from my phone into that input and jam along to it. Just be mindful to change your playback settings to mono when doing this or you will only hear half the mix of whatever song you're playing. There are also 2 speaker outputs for 4 or 8 ohms. I played it through a Marshall 4 x 12 cabinet for curiosity and man it sounded big! It did get fairly hot after half an hour through the cabinet but I guess a 5w combo is not designed to be played through a 4 x 12 cabinet. At some stage I will take the advice of other reviewers and upgrade the tubes, but for the moment it sounds fine as it is. I'm also looking forward to hearing how the 8" Celestion speaker will sound once it's broken in. New speakers usually take 20 to 30 hours of playing time to run in and then tend to sound better. So this great sounding speaker should sound even better soon! If you are considering this amp, just buy it. You won't regret it.
Artist Guitars Response
Thank you so much for the review and we are happy to know that you liked you amp. Feel free to reach out if you have any questions or concerns. Cheers!
O Joy
By: David C on 11 March 2021I've now had one of these amps for two months. I practiced through a valve 'gramophone' when I was young, and liked the soft clipping it produced, but have no recent experience of other valve amps. Present day comparisons are to a V-Amp through some P.A. speakers, and a Fender G-Dec modelling amp - both model some nice tweed / class A sounds, and can add delay effects and EQ unlike the Sweet Baby. Neither of them has the tone or immediacy of response of this little amp though. It gives a feeling that you are hearing what your fingers are doing (right or wrong!) in real time, almost as if you can hear your fingerprints brushing across the string windings. From Tele twang to humbucker oomph, there's always a musicality, and any breakup when you drive the amp feels tonal rather than harsh. It has plenty of volume for home use and if you are a serious learner thinking of buying a solid state practice amp, I'd say this is well worth the extra coin, and the responsiveness is likely to help improve the dynamics of your playing. I don't gig on guitar (sax player) and if I did I'd probably look into which pedals complement the basic tone, but it's lovely as is. My only regret is the couple of months I told myself I didn't need to buy one - wish I'd got it sooner.
Artist Guitars Response
Thank you so much for taking the time to leave a review David. We really appreciate the support!
Joyo JTA05 5W Class-A All Tube Guitar Amplifier
By: Chris Chapman on 2 March 2021How they can make and sell these things for the price is beyond me. The sum total for the parts alone is way in excess of the asking price and the build quality is excellent. I have top end amps as well (Brit Vox AC30, Fender Tweed Bandmaster, etc) and this little lady can hold her head up high. It's a ton of fun and sounds the business with any guitar be it single coil or humbucker and you won't miss any tone control 'cos the tone is perfect as is. Whack a decent set of valves in it and it is stunning and it's still cost you stuff all. There's no excuse not to have a decent tube amp when you can get one of these for the price. It's cheaper than a decent pedal! And buy it from Artist Guitars, their service and pricing is excellent. Happy I am.
Artist Guitars Response
Thank you so much for taking the time to leave a review and am glad that you like the amp. We really appreciate the support!
Warm sounding, simple to use!
By: Dog on 23 December 2020With just a single volume knob, there isn’t much you need to do to get this thing sounding great. Keep it below 3 (out of 12) on the dial and it’s warm and clean, past 3 out of 12 and it gets both a loud and gritty. Keep turning the knob and it gets dirtier and dirtier. With humbuckers it really snarls - great for blues or Rock’n’Roll. I’ve run a few different pedals in front and they all work really well - couple of big muffs, delays, chorus, fox tone machine, fuzz face, super fuzz, muff fuzz, tone bender (I love fuzz pedals and this amp works well with them all!), and at lower volumes an overdrive works wonders. I think it’s the best practice amp I’ve ever had. And even though it doesn’t have a bunch of third rate fx built in its sound is so good you’ll quickly realise you don’t need 1001 amp/cab emulators - just a great responsive WARM tone with plenty of volume for home practice, recording or jamming with others. I did swap the stock preamp tube with a few different ones I had here, and settled on a tung sol. It also has speaker out jack, and sounded great through a 112. (I was actually planning on building a 5f1amp (which this is a clone of), but the parts alone cost 3x or more what this thing does - just the power and output transformers here in n aus will set you back more than this thing is new - add a speaker, jacks, knob, pot, turret board & components and you looking at the better part of a grand. Granted, this thing has a couple of pcb’s inside and is mass produced in China, but it sounds fine (my plan was to actually gut it, keep the speaker and transformers and re build it, but it sounds great so I’m keeping it as is for now - BEWARE valve amps can keep lethal voltages in the circuits even when switched off - don’t tinker if you don’t know what’s what!)
A new standard at a price musicians can afford
By: Chris Sinclair on 1 September 2020I've been a professional musician for 40 years and this is the best deal I've ever seen in a REAL guitar amp. You get a massive valve amp tone , form clean , breaking up all the way through to Marshall-type overdrive, and the sound is not lacking in any way. 5 watts is plenty for home use, but louder than you might think, and the price is half the amount that it would cost to buy a kit to make the same amp your self. To be honest, I'm now eyeing off the 20 watt-er , for the odd gig or 2. Great work Joyo .
Great amp
By: Greg on 22 May 2020I like the joyo sweet baby amp so much I purchased 2 of them and run them together as l play blues the tubes break nicely at small gigs and mic through pa at louder gigs
First tube amp
By: KEVIN WATSON on 23 March 2020Never tried a tube amp before and at the price I couldn't resist .I'm sold they really are a great sound and with a joyo tubescreamer I'm just loving what this amp can do ,great buy , highly recommend.
Still Going Strong
By: Anonymous on 29 August 2019This is probably the best Champ-Alike on the market. For practice, nothing at this price-point will deliver the same sound and tube feel. Great for technique practice, anything clean (country, jazz, etc) right up to some reasonably heavy stuff - think Led Zep at low volume (almost ;) ) It's rugged and the PCB is mostly (if not entirely) through-hole so you can fix anything that goes wrong. If you're into modding or building, this guy is an unbeatable source of donor parts and chassis/cab/speaker, etc ...
Joyo JTA05 5W Class-A All Tube Guitar Amplifier is
By: Anonymous on 13 August 2019I just couldn't resist the Joyo Sweet Baby amp when I saw some reviews, including Shane from In The Blues. After it arrived today I plugged it in, tried it out with a couple of guitars & was blown away. Sure, it's a cheap amp & gets a bit raspy & flubby past about 4 on the volume & even some rattling (I'm sure re-seating the tubes will fix that), but once I plugged in some pedals it was just magic. I bought this amp because it looked like great value with the 8" Celestion speaker, which I figured worked out as better value for money than doing a speaker swap in my Vox AC4C1BL. Now I reckon my Joyo Sweet Baby will be my go to amp & my Vox will be relegated to backup amp if I blow a tube!
Love this amp
By: Anonymous on 13 June 2019This amp is absolutely awesome. Just plug in turn up and play and this little Beauty really kicks out a great sound. It takes pedals very well and cleans up if you roll back on the guitar volume but when you turn up and really dig in this amp is loud. I've used it for both practice and warm up and also a few smaller gigs and it was perfect.
Classic Tube amp sound!
By: Rob McCarthy on 23 May 2019Love this little beast. Warm all tube sound, simple, and lets the player and guitar do the creative work. No gimmicks. It's remarkably loud and clean and it breaks up real nice at high gain. Someone said it's only 5 Watts (rms). I was in a church hall in a band and had to turn it down. They couldn't believe it's volume and tone. The Celestion Speaker helps a lot too. A classic, Having built valve amps as a young feller back in the 60s it brings back memories and I love it!
Great little jigger.
By: Stuart McKleaine on 13 March 2019After a less than auspicious start with no sound out of my first offering. My replacement experience was pain free. My second offering works just fine. Nice tone. Pleasant breakup when pushed. My pedals have taken on a whole new life too. Even my wife commented on how good it sounds. What a great amp for a great price! I'm looking forward to trying other products in the range as I'm one happy camper.
JOYO 5 Watt goodness
By: Kim on 7 March 2019For the price this is one very sweet tube sonic device ! Brilliant service from AG as always.
Joyous JTA05
By: Ken Beshaw on 27 February 2019Beautiful sound. Works well.
Great little amp
By: Michael on 14 May 2018My first tube amp. Nice warm sound and more than enough power for a practice amp which only gets used in my house. My only complaint is that I have to cut a little tone off my guitar as it's a little harsh with high frequency tones compared to a vox amp I also use, not really a problem though.
Joyo JTA05 5W Class-A All Tube Guitar Amplifier
By: Frank Lowes on 11 May 2018This is better than any brand name valve amp I have ever purchased.I have been a musician for 50 years. My initial delivery had issues but the return process was the best I have ever encountered over 50 years.You guys are great. A great test of your return process - it works-and I will be purchasing more items from you.
small package big sound
By: ROBERT McCARROLL on 9 March 2018What a great little amp..with a big valve sound really happy with this little power house..and it came loaded with a celestion speaker.. super fast postage guy's thumbs up too you!!
Joyo 5 watt amp
By: Stuart on 8 March 2018Good price, quick delivery, and this thing really sounds great. If your after an old school valve sound this thing does it. I'm stoked in it for the money.
Sweet baby, sweet tones
By: Ashley Shearer on 10 December 2017I bought the JTA-05 out of curiosity and as little stuff around toy. Well, I did not expect to fall in love with it!
Joyo Sweet Baby 5w tube amp
By: Adam Baker on 5 October 2017Awesome tones, great quality & outstanding value! This lil amp rocks.
Sweet Baby
By: Anonymous on 18 September 2017Visited the warehouse showroom and came away with this Sweet Baby Old School amp to go with the Cherry 58. Great customer service and made to feel right at home while trying out the Cherry & Joyo in the amp room. The build quality, sound & retro look of this amp is awesome. Not the amp I intended to buy but so happy with Ian's recommendation. If you are a new player or just want a simple no frills old school tube amp that packs plenty of punch as well as being nice and warm at lower volume you can't go past this value for money amp. For the price it's a no brainer. Do yourself a favour and get one. I am super happy with the JTA05 thanks Artist.
Joyu Baby 5wt amp
By: Cavan McCann on 6 July 2017Believe all the positive reviews. This tiny amp has great tone and very mobile. Build quality seems to be very good. Priced attractively as well.
What Good Value
By: Anonymous on 12 May 2017In a nut-shell, This little amp packs a lot of raw punch. It has just become my favorite new toy. This is quite a serious little amp. It is as clean as a whistle and has some bite when you feed it. I can understand why amps of this type have left their mark in music. You don't need big brands to get what this is doing. Internally it's as good as any small Fender or the likes. You could take this on stage, mic it up and blow people away, I believe. I play bass guitar so my guitar playing is pretty limited to home/workshop, where this thing has more than enough punch. It's a good size with a Celestiion speaker and a good match of tubes. I wanted something compact that I could record with. This Joyo is perfect for that. I just can't believe how nice it sounds for a couple hundred bucks. It's very well finished also. It has a back-to-basics old school look about it oo, which I like. I just wish that (quite well made) big chrome Joyo plate on the front made me think of Detroit when I glance over at it when playin' ...but it don't quite have that magic. But hey, It sure takes me there when I shut my eyes and just listen. No magic in that. Just good quality, I guess :) Thanks Artist. Very nice product. TrevorD
Very Good Amp
By: George on 6 May 2017At the end of bthe day, this amp is great value. Smooth cleans, great overdrive and handles pedals very well. A bit of a surprise!
Joyo JTA05 5W Class-A All Tube Guitar Amplifier
By: Anonymous on 30 April 2017Great compact 'Baby' with a more traditional tone than a typical practice amp. Much more convenient than dragging your gigging amp out for a play. It seems louder than the "Five Watts" it is quoted at (maybe because this goes up to 12 [not just one, but two louder] Nigel Tufnel would approve). The cabinet is solid feeling & the covering is nice & tidy. On 6 you can hear the grit starting when you pick hard. Many reviews on youtube. Good quality & price - a more than worthy purchase for what(watt) you get. **Gerry, Wollongong**
Yep....a little ripper
By: RK on 21 June 2016After I did my research (laptop on lap, headphones on, ignoring wife) for a week I ordered this amp from artistguitars. It arrived just after a week (Perth) 1. Mine has a Celestion eight 15 speaker! 2. The speaker is not hardwired but plugged in the 4 ohm connection, the amp also has a 8 ohm connection! so an external cabinet can be connected 3. Its loud, plenty of oomph 4. sounds so, so much better than the id:core40 I have, different worlds For more info, watch the demos on youtube, I haven't seen a negative one yet.
Joyo JTA05
By: Anonymous on 9 November 2015Firstly Guys many thanks for your excellent service / super fast delivery. These days there are a few surprisingly good SS Amps but in my opinion nothing replaces that raw honest sound of a Tube Amp. This little Joyo is a surprise package, great cleans and nice break up with both a Strat and Tele. More than enough power for a practice amp, good compact size and weight. Build quality appears to be good, not jaw dropping but still very good and your not paying in excess of a grand either. At this price range I doubt there would be nothing else that would come close to this little beauty, Guys I don't know how you can do it for the price, a great little amp, 5 stars from me. Cheers Alan
Buy one of these they are great
By: Michael Hallre on 2 October 2015I must admit I was seriously considering one of these all tube amps when I purchased my Blackstar HT-5RC. Looking back I should have just bought this Amp as I paid near $900 for mine and my friend has one of these little guys and it sounds unreal. I think I might see what Santa brings me for Christmas. Seriously if you want nice clean tones, crunch and overdrive for practicing on at home this is the amp for you and at $199 it is a steal.
Just Perfect.
By: Matthew on 5 September 2015This is a clonealike of a Fender reissue. The Fender sells for nearly $1000 more. The fender doesn't do anything extra nor particularly better. I build hand-wired amps. I cloned the Fender. Mine's better ... but mine cost $600 more in materials alone and doesn't **sound** like $600 more value. Seriously; if you have $200, buy this amp.
Joyo 5w valve amp
By: Anonymous on 9 September 2014Nice little package, great for quick tryout of musical ideas or as a practice amp It provides some nice valve crunch when wound up full volume and it can be controlled fairly well from the guitar pots. 4 or 8 ohm extension speaker capable. Miked up it could be a handy little studio amp As i purchased it for the special price of $199 i am more than happy with its performance.
Joyo 5W tube amp - awesome
By: Anonymous on 31 January 2014ignore the $199 price tag, this little thing rocks. so perfect for bedroom jamming, bought a yamaha THR10 for that... and that too is an awesome amp in its own digital way....... this is just raw, tube tone, tube break up, distorts abit early for me but its still awesome... buy it.
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3. Your account
We may require you to set up an account with a username and password to gain access to parts of the Website. If we do, you will be responsible for keeping the combination of these details confidential and any actions that occur through your account (whether directly or indirectly) you are responsible for.
If we permit you to connect to the Website using a third-party service (e.g. Facebook or Google+), you grant us permission to access, store, and use the information from that service as permitted by that service.
4. Access and termination
We reserve the right, at any time and without prior notice, to remove or disable your access to the Website or any part of it, including your Account, for any reason and you agree that we are not liable for any loss suffered by you or any third party as a result of the removal or disablement of the Website.
These Terms and Conditions will continue to apply until terminated or superseded by us. You can terminate your agreement with us by discontinuing your use of the Website at any time. You do not need to inform us if you choose to discontinue use of the Website.
5. Sharing
We may make content available for you to share on the Website. Where such content is made available, you must ensure that such sharing is properly credited to us including a link back to us, and comply with any other instructions we may specify. Your licence to share such content is by revocable and limited right. Where you share our content, you do so at your own risk. We will not be liable in any respects for any content that you share.
6. Links
Our Website may contain links to or from other third-party websites which we have no control over. We are not responsible for the content or use of these other websites (including any virus, or disturbing or harmful content) and you access them at your own risk.
You acknowledge and agree that by utilising any third-party services through our Website (such as PayPal or any other payment provider) you are bound by the terms and conditions of that third party.
You acknowledge and agree that you are solely responsible for ensuring that you have read and understood any applicable third-party (such as PayPal) terms and conditions when using the Website. We will not be liable for any loss or damage suffered by you in connection with such third party terms, regardless of whether we bring these to your attention or not. You are solely responsible for obtaining a copy of and reviewing such third party terms. We are not party to any transaction between you and a third party. For example, if you incur a debt to a third party payment provider in connection with a purchase through the Website, you are solely liable for that debt and you acknowledge that we are unrelated to, and have no control over that third party payment provider.
In the event we provide linking services with third parties, you authorise us to undertake to provide details as necessary to that third party.
7. Liability and indemnity
Although our content has been drafted with due care and diligence, our Website and our content is provided “as is” and we make no representations and give no warranties or guarantees as to the suitability, accuracy or quality of the Website. We do not guarantee that the Website will be free from errors or defects, or that the Website will be accessible at all times.
Your use of the Website is at your own risk and to the extent permitted by law, we exclude all liability of any kind, however arising, including any lost profit, lost opportunity, lost revenue, lost data, losses resulting from security failure, or any indirect or consequential loss resulting from your use of the Website. Our total liability is limited to $1, however where we cannot limit our liability to $1 by law then our liability will be limited to the cost of re-supply of the relevant services (being the provision of the Website to you), or refunding the amount paid by you to us in connection with the services (if any).
You agree to indemnify and release us and our related entities from and against all losses (as before mentioned) which we may incur in respect of any negligence, misuse of the Website, other act or omission, or any breach of these Terms and Conditions by you.
8. Security & access
You are solely responsible for any information that you transmit to us. Whilst we use reasonable endeavours to maintain the security of the Website to Australian standards, we do not guarantee the security of the Website, our records, or any information you submit to us. We disclaim all liability for any computer virus or technological problems or other loss that you may suffer as a result of the browsing or downloading of any files from our Website, or from any data breach, compromise or misuse of your data that is provided to us in connection with the Website.
In order to use the Website, you need to connect to the internet and you are solely responsible for your connection and all fees associated with such connection/access.
9. Privacy
By using this Website you acknowledge and agree that internet transmissions are never completely private or secure and understand that any message or information you send to the Website may be read or intercepted by others. You authorise us to use, store or otherwise process any information including personal information which relates to and/or identifies you, to the extent reasonably necessary for the provision of any goods and services requested by you, and for any other purposes we consider reasonable. Such use will be compliant with the terms of our Privacy Policy (accessible on the Website).
10. Groups
Where we use social media pages or groups run by us, such pages will only be used to advertise our products and services and to facilitate community interaction. Such terms found herein as they relate to providing information will apply to your use of our social media pages or groups.
11. Applicable law
These Terms and Conditions, and your use of our Website are governed by the laws of New South Wales, Australia and you agree to submit to the jurisdiction of the Courts of the State of New South Wales, Australia and Courts competent to hear appeals.
12. Definitions
Unless the context requires otherwise, the following words and phrases in these Terms and Conditions shall have the following meanings:
Website means U including all content, trade marks, and related services, products, websites, tools and applications;
you means the person or entity that accesses the Website and your has a corresponding meaning.
This privacy policy (Privacy Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporations Act 2001 (Cth)) (we, our, us) collects, stores, uses, protects, shares and discloses your personal information.
This Privacy Policy applies to our website located at artistguitars.com.au and its related services, products, websites, social media pages, tools and applications (together the Website). By visiting or using the Website you agree to the collection, storage, usage and disclosure of your personal information by us in the manner described in this Privacy Policy.
Capitalised words in this Privacy Policy have the same meaning as in the Ecommerce Terms and Conditions available on the Website.
1. Types of Personal Information we collect
As part of delivering our services we may collect personal information about you as defined under the Privacy Act 1988 (Privacy Act). We will only collect personal information where it is reasonably necessary for the performance of our functions or activities. The personal information we collect may include the following:
• Account information: this includes information that we collect when you register to use our Website by creating an Account. The information we collect includes your name, email address, and other contact details and any other information you directly give us at the registration stage.
• Customer information: this includes information that you have provided to us when using the Website or otherwise placing an order for Products. The information we collect includes customer level data (such as your date of birth, age, billing address, delivery address and telephone number), order level data (such as order numbers and Products) and any other additional information you provide to us directly or indirectly through your use of the Website. We use such information to assist in providing our services to you (including the supply of Products).
• Profile information: this includes any information you choose to store on the Website that will assist us in delivering our services to you and includes information regarding any subscriptions.
• Financial information: this includes information such as payment card details and bank account details. We use this information to send to our third party payment gateways when you make payment through the Website.
• Website use information: When you use our Website, for example when you contact us, we collect information that enables the Website to be able to run.
• Marketing use information: this includes information provided to us using a marketing or newsletter sign up form.
• Surveys: information in connection with client surveys, questionnaires and promotions.
• Other information we collect related to your use of the Website: your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information and any other information provided by you to us via our Website or our online presence, or otherwise required by us or provided by you.
2. How we collect Personal Information
We may collect personal information either directly from you, or from third parties, including where:
• you register or sign up to the Website;
• you provide information directly to us through the Services or on a hardcopy form (for example if you place an order for Products in-store);
• you use the Website to enter in user content including when you purchase Products and checkout on the Website;
• you use the Website generally;
• you subscribe to any of our newsletters;
• you contact us through our Website, in person, by phone or in writing;
• you submit any of our online sign up forms;
• you deal with us generally via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise;
• you interact with our Website, social applications, services, content and advertising; and
• you invest in our business or enquire as to a potential purchase of our business.
We may also collect your personal information from third parties including:
• referral agencies;
• government agencies and insurers;
• third parties who produce any content, advertising, and marketing campaigns for us that you may interact with; and
• our other service providers and publicly available sources.
Where we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. By providing personal information about another person to us, you represent that you are legally permitted to do so, and we will not be responsible for verifying any such authorisation.
Social media and cookies
We may also collect personal information from you when you use or access our Services or our social media pages. This may be done through use of web analytics tools, 'cookies' or other similar tracking technologies that allow us to track and analyse your Services usage. Please review our Cookies Policy for more information on how we handle and deal with cookies.
3. Use of your Personal Information
We collect and use your personal information for the following purposes:
• to operate the Website and provide services, products or information to you including to:
• to administer contracts including to negotiate, execute and or manage a contract with you;
• to be de-identified for the purposes of generating statistical data and improving the Website;
• for record keeping and administrative purposes, including accounting purposes;
• to administer, operate, protect, improve and optimise the website and our service offerings and customer experience;
• for advertising and marketing purposes (including for analytics);
• to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
• to enable you to take part in a competition;
• to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act 2003 (Cth)). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
• for quality, training and coaching purposes;
• to send you administrative messages, reminders, technical notices, updates, security alerts, and other information about our products and services requested by you; and
• to consider an application of employment from you.
You acknowledge and agree that we may also deal with your personal information in any other manner which is permitted by any agreement that we have in place with you, or otherwise in accordance with our other policies we have in place from time to time.
4. Disclosure of your Personal Information
We may disclose your personal information to third parties for the purposes contained in this Privacy Policy, including without limitation to:
Service Providers
We may share your personal information with service providers utilised by us in the provision of the Services to:
• develop and improve our Services;
• provide you with the Services;
• conduct quality assurance testing;
• provide support; and/or
• provide other services to us.
The service providers (and if necessary data processors) include:
• information technology service providers such as web host providers and analytical providers;
• mailing houses and such other suppliers that assist in delivering products and services;
• organisations who carry out credit, fraud and other security checks;
• payment processors;
• hosting services;
• content delivery services;
• IT support providers;
• marketing businesses engaged by us to disseminate materials to which recipients have consented; and
• specialist consultants.
We limit the information we provide to third parties to the information they need to help us provide or facilitate the provision of goods and services and associated purposes. We deal with third parties that are required to meet the privacy standards required by law in handling your personal information, and use your personal information only for the purposes that we give it to them.
Affiliates and Acquisitions
We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (Affiliates), in which case we will require our Affiliates to honour this Privacy Policy. In the event we are involved in a merger, acquisition or sale of assets we may disclose personal information collected by us to such entities that we propose to merge with or be acquired by, and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
Third parties with your consent and in other circumstances
We may also disclose your personal information to third parties to whom you expressly ask us to send the personal information to, or to third parties where permitted under the Privacy Act or where required in order to provide our Services to you. This also includes:
• your authorised representatives;
• government and regulatory authorities and other similar organisations, as required or authorised by law or as required as part of the Services; and
• such entities that we propose to merge with or be acquired by.
We may need to disclose your information to third parties outside of Australia and service providers located internationally in order to enable us to provide the Services, this includes service providers and contractors who are located overseas (telephone answering service, data analytics, IT services) and data processing services.
Where we use a supplier outside of Australia, we will take reasonable steps in the circumstances to ensure that such overseas recipient does not breach the Australian Privacy Principles (except where such steps are not required under the Privacy Act).
We may also aggregate and/or make anonymous your personal information including sensitive information to make it available for the purposes of generating statistical data for the conducting of research and improving the Services.
Where you leave a review of our Products, or if you tag us in any of your own material (including any social media post on your personal account) you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate and create derivative works from, distribute and display such content through the world in any media.
5. Emails & Marketing
In order to provide the Services to you, you agree to receiving emails and other marketing materials from us for the following purposes:
• notifications about activity on the Services (which are set on by default) including order updates, recommendations, and general updates;
• communication from us or our representatives in connection with the Services; and
• marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing. This includes where you have signed up to our marketing or promotional newsletters.
By default you will receive these email notifications to your email address you nominate at registration.
6. Storage & security
We use third-party cloud providers that provide hosting, data storage and other services.
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measure to protect these systems. However, we cannot guarantee the security of your personal information.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Links
Our Services may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
8. Requesting access or correcting your Personal Information
Subject to the Privacy Act, you have a right to access and correct any personal information about you that we may hold. If you wish to request access to the personal information, we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
If we receive a request from you to access or correct personal information we will respond to you within a reasonable time after receiving your request and in the manner requested by you, if it is reasonable and practicable for us to do so. We may charge a reasonable fee for giving access to the information.
9. If we can’t collect your Personal Information
If you do not provide us with the personal information described above, some or all of the following may happen:
• we may not be able to provide the Website to you, either to the same standard or at all;
• we may not be able to provide the Products to you or handle your order effectively;
• we may not be able to provide you with information about the Website that you may want; or
• we may be unable to tailor the content of our Website to your preferences and your experience of our services may not be as enjoyable or useful.
10. Notifiable data breach
In the event that there is a data breach and we are required to comply with the notification of eligible data breaches provisions in Part IIIC of the Privacy Act or any other subsequent sections or legislation which supersede this Part IIIC, we will follow our relevant notifiable data breach procedures in compliance with the Privacy Act and relevant laws.
11. Updates
This Privacy Policy may be updated by us from time to time, and the updated Privacy Policy will apply from the date it is published on our website or otherwise communicated to you. Each time you use our Website you should revisit this Privacy Policy and familiarise yourself with any changes. Continued use of our Services (including our website) shall indicate your acceptance of any changes.
12. Enquiries, requests & complaints
Enquiries regarding this Privacy Policy or the personal information we may hold on you, should be addressed with the Privacy Officer, whose contact details are below.
If you think your personal information, held by us, may have been compromised in any way or you have any other privacy related complaints or issues, you should also raise the matter with the Privacy Officer.
We will ensure your claims are investigated and a formal response will be provided to you, within a reasonable time, considering the circumstances of your claims. If any corrective action is determined to be required, as a result of that investigation, we will take all reasonable steps to rectify the situation and advise you of such, again within a reasonable time considering the circumstances.
If we do not resolve your enquiry, concern or complaint to your satisfaction or you require further information in relation to any privacy matters, please contact the Office of the Australian Information Commission, whose contact details are below.
Office of the Australian Information Commission
Telephone | 1300 363 992 |
enquiries@oaic.gov.au | |
Office | Level 3, 175 Pitt Street, Sydney NSW 2000 |
Address | GPO Box 5218, Sydney NSW 2001 |
Postal Address | 1300 363 992 |
Website | www.oaic.gov.au |
Contacting us
Entity | Artist Guitars Pty Ltd ABN 59 160 522 574 |
Contact | Please contact us by submitting a contact us form on the Website. |
This cookie policy (Cookie Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporates Act 2001 (Cth)) (we, our, us) handles and uses cookies.
Capitalised terms used in this Cookies Policy have the same meaning as given in our Privacy Policy. Please ensure you carefully read our Privacy Policy in addition to this Cookies Policy.
What is a cookie
We use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed on the Website. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. Persistent Cookies can be removed by following Internet browser help file directions. Cookies may enable automatic logins when you visit in the future and may enable content customisation.
Some cookies are necessary to allow you to browse our Website, use its features, and access secure areas. The use of these cookies is essential for our Website to work.
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
• User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of our Website.
• Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
• Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
• User interface customisation persistent cookies are used to store a user’s preference regarding a service across web pages.
We use many tools to help us improve our Website. To this end, we use reporting and analytics cookies to collect information about how you use our Website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:
• First party analytics cookies - we use these cookies to estimate the number of unique visitors, to improve our Website and to detect the most searched for words in search engines that lead to our Website. We use these cookies to learn how our Website is performing and make relevant improvements to improve your browsing experience.
• Third party analytics cookies - we also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our Website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with our Website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.
Advertising cookies are used on our Website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our Website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our Website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here.
Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our Website to improve the experience of browsing and interacting with our Website. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.
We also use third party vendor re-marketing tracking cookies, including:
• the Google Adwords tracking cookie;
• the Facebook Pixel; and
• SmartrMail tracking cookie.
You can opt out of Google's use of cookies or device identifiers by visiting Google's Ads Settings. Alternatively, you may visit the Network Advertising Initiative opt-out page or control the use of device identifiers by using your device’s settings.
Third parties, including Google may use cookies, web beacons, and other storage technologies to collect or receive information from the Service and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt out of the collection and use of information for ad targeting using aboutads.info/choices
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
To opt out of these communications please visit the Network Advertising Initiative opt out page.
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
How do I control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
Copyright © 2023 Artist Guitars Pty Ltd. All Rights Reserved.