Excellent customer service

By: Paula on 16 November 2020

Products are amazing, customer service is couldn’t be better, very professional, helpful, friendly. Highly recommend to my friends and family.
(5)

Great kit, great customer service

By: Patricia on 29 October 2020

Reasonably straight forward to set up, and making some great sounds so far. A bit of a learning curve in getting different sounds for different pads, but lots of versatility. Customer service is fantastic, Artist replied very quickly and got to the bottom of some shipping questions.
(5)

Electric drum set

By: Renee on 13 September 2020

Very happy boy. The drums are as described. Fast shipping. Already recommend to family and friends.
(5)

Awesome Kit

By: Tegan on 8 September 2020

I’ve never played drums before but have wanted to learn for quite some time, these drums were easy to set up and easy to play, I’ve had the drums for a couple weeks now and have already taught myself 3 songs definitely recommend for any age. I contacted Artist Guitars for what I thought was an issue but it was just user error, they got back to me so fast.. great service thanks, and fast delivery
(5)

Poor set

By: Lachlan borrie on 5 September 2020

Worked for about 10 minutes before every drum started to only work 1/100 hits hi hat constantly ringing Tom 2 and crash completely stopped working
(1)

Great drum kit

By: Tina Drysdale on 4 August 2020

My husband loves his new drum kit. Great quality. Really easy to set up. Clear instructions. Highly recommended.
(5)

Snare Issues Resolved!

By: Vince on 24 July 2020

Can't modify my previous review, so returning with an updated one. The team at Artist were fantastic is liaising with me regarding the snare issues I had previously reviewed about and she's all sorted now. Product working perfectly and support staff at Artist nothing but fantastic. What more can you want?
(5)

Electronic drums

By: Robyn Kovac on 3 June 2020

Excellent. Quick delivery
(5)

Great product except for the snare issues.

By: Vince on 14 April 2020

I purchased this product last year, and on the whole it's been good value. I'm no drummer, and purchased this simply to learn and record basic beats across the songs I'm recording rather than using robotic and monotonous tracks from software. Unfortunately my snare has always seemed to have a mind of its own. If you hit it dead centre, it still gives off the rim sound; it's as if there's an issue with the dual-trigger? Also, the snare and rim sounds can go off on their own and glitch out repeatedly even when not being hit. When it behaves, it's brilliant. Would be happy to turn off the dual trigger completely, but couldn't seem to find that in the documentation.
(3)

Absolute crap

By: Jack on 25 January 2020

The kick drum doesn't work. Whenever you plug it in it disables the hi hat and on top of that it causes a constant electrical noise. Absolute crap this is. I have to play without a kick drum. Wonder what else is broken
(1)

By: Artist Guitars

Hello Jack, I am so sorry for the inconvenience this has brought you. We are more than happy to help regarding the problem you encountered with this item. Please send the order details to us at sales@artistguitars.com.au so we may be able to address this. Welvin Customer Service Artist Guitars