New Zealand
United Kingdom
Superlux HD681 Studio Monitoring Headphones
- FREE SHIPPING
- In Stock
- Semi-open dynamic design
- 10Hz–20kHz frequency response
- 68Ω impedance, 102dB sensitivity
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Superlux HD681 Studio Monitoring Headphones
The HD681 features an exceptionally deep low frequency. As for the sound image presented by these headphones, the HD681 gives you the feeling of actually being on stage with the artists.
These headphones deliver excellent balance and clarity. The ergonomically-designed vinyl earpieces combined with the light weight and self-adjusting headband of these headphones make them very comfortable. Whether you're monitoring, tracking, mixing, or just listening to an MP3 or another audio source, you can expect comfort and sonic accuracy from your HD681 series headphones.
Deep low frequency "On stage" sound, perfect for enjoying the beauty of classical music & other large ensembles. The HD681 present a bright and clear sound. When playing classical music, the HD681 will surprise you with its breadth, clarity and dynamic presence.
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The Tech Features
Brand: Superlux
Model: HD681
Type: Dynamic, semi-open
Driver: 50 mm, Neodymium
Sensitivity: 98 dB SPL (1 mW)
Frequency Response: 10-30,000 Hz
Max. Input Power: 300 mW
Rated Impedance: 32 Ohms (copper-coated aluminium wire)
Ear Pads: Leatherette
Cable: 2.5-meter straight, single-sided
Connector: Screw-on gold-plated stereo mini plug
Weight: 276 g
We use Courier services to ship our goods to you as fast as possible. Once the package leaves our warehouse the time to your door depends on your location, and any reported delays in your area.
We ship all orders for free. All deliveries are insured so if an item arrives damaged we'll happily refund or replace it for you. Check our warranty page for more information.
Purchases with Artist Guitars come with a 3-year Warranty. Warranty is only valid to the original purchaser and in the original country of purchase. Please take note of your order number to help us verify your purchase in the event of a warranty claim.
If the issue can be fixed by replacing a part, we will send it to you free of charge. Spare parts are shipped from our office in Sydney, Australia. If more extensive work is required our Customer Happiness department will arrange a free return slip or courier collection to get your item returned for further assessment.
Also included in your warranty is our industry leading 100 Days Change of Mind Policy
If you're not completely satisfied with the quality of any of our products, we'll be happy to arrange a free return of your product for an exchange or full refund, including any shipping charges. This also covers instances where you may have bought the wrong size or if you simply change your mind.
If you do require a return, just Open a Support Ticket and we'll either send you a reply paid label for Australia Post or arrange for a collection by courier. This will depend on your location and the product you purchased. If you have any trouble you can contact us.
Customer Reviews
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Terry FrostVerified Buyer
Distorted
We're good when first received them now sound is distorted.
Store OwnerHi Terry, thank you for your honest review. We sincerely apologise for the inconvenience. This is definitely covered under a 100-day customer satisfaction guarantee so we will organise a resolution for you right away. We can replace or refund this for you. We've sent you an email so we can rectify this for you ASAP. We are looking forward to hearing back from you soon.21 July 2026 -
BradVerified Buyer
Great value headphones.
Pretty damn good for my guitar practice sessions, my neighbours have made no complaints against em!
Store OwnerThanks for your review! Please feel free to reach out to us if you have any questions.3 July 2026 -
Steve MorganVerified Buyer
Works well. Good sound
I needed these to practice in the shed without annoying every one withing 30m. Clear sound. No volume knob is a minus, but I knew that when I bought them.
Store OwnerThanks for your review! We are always here if you have any questions.30 December 2025 -
Ceri McCoyVerified Buyer
Not Bad at all!
These are pretty good value for money. Highly recommended 4 out of 5 stars.
Store OwnerThank you so much for your review. We really appreciate it.5 November 2025 -
DietrichVerified Buyer
Amazing Sound for an Amazingly Modest Price Tag
They sound expensive, but are actually very affordable. Also, they sit comfortably over my ears, and the build looks and feels solid, although the weight is comfortably light. Fantastic. I bought two and will buy another two for my team. We run an (acoustic) music store.
Store OwnerThanks for your review! Please feel free to reach out to us if you have any questions.26 September 2025
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KenVerified Buyer
Great value
Doubt you would find anything anywhere else that compares for this price . Very happy with my purchase
Store OwnerThanks for your review! We are glad that you are happy with your purchase.26 March 2025 -
S KrisVerified Buyer
So good I bought two!
Incredible value for money. A little bright but settings from www.autoeq.app website or the (Android only) Wavelet app turns these into headphones that challenge $2,000 ones!
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!1 January 2025 -
MackaiVerified Buyer
Best budget studio headphones
For $45 they are really good, I highly recommend them.
Store OwnerThanks so much for sharing your experience with us. We look forward to your next purchase.17 October 2024 -
DarcyVerified Buyer
Lives up to its reputation
I bought these as a cheap travel pair for quick mixing adjustments, but I've found they're more comfortable and seemingly just as effective as other pairs I've owned (though lower end frequencies aren't as prominent as the rest of the spectrum). Artist also provided quality service and delivery too. Would recommend.
Store OwnerThanks so much for your feedback! We really appreciate your continued support!2 September 2024 -
Jamil HijaziVerified Buyer
Superlux HD681
LOVE these headphones, when of the best headphones i have ever used in my life. highly recommend.
Store OwnerThanks so much for sharing your experience with us. We look forward to your next purchase.14 August 2024 -
Fergus LeahyVerified Buyer
Superlux
Received these a week ago. Very good sound quality and robustly designed. Reccommended!
Store OwnerThanks for your review! We are always here if you have any questions.26 July 2024 -
ZacharyVerified Buyer
Superlux HD681 Studio Monitoring Headphones
These headphones punch well above their appearance and price would otherwise indicate. They do look like something you'd pull out of a show bag. But the construction is robust, and the sound quality is exceptional. Even more exceptional when considering the price.
Store OwnerWe are glad to hear that you are happy with the item. Thank you so much for your review.8 July 2024 -
Matthew RoelensVerified Buyer
Great Headphones
Bought these for my son to use with his amp when playing guitar. Do the job required. Recommended
Store OwnerThank you so much for your review. We really appreciate it.19 June 2024 -
EdVerified Buyer
Headphones
Great value headphones.
Store OwnerThanks for your review! We are always here if you have any questions.14 June 2024 -
GlennVerified Buyer
Perfect Podcaster and Guest headset
I use these for my podcast, and they are perfect for producing and especially for guests, as they still really comfortably over the ear and press evenly, and the seal reduces background noise.
Store OwnerThank you so much for your review. We really appreciate it.31 May 2024 -
RosVerified Buyer
Excellent headphones
Excellent value for money… comfortable to wear and great sound quality… highly recommend A+++++
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!2 May 2024 -
MinaVerified Buyer
Love the superlux brand
I love the superlux brand It hits the right spot of good quality and affordability. It's offered at a good price at artist guitars
Store OwnerThank you for your feedback! Please feel free to reach out to us if you have any questions.23 April 2024 -
Aron ScharfeggerVerified Buyer
Great value
Great Value headphones for the price. Thanks again Artist Guitars.
Store OwnerThanks for your review! We are always here if you have any questions.25 March 2024 -
KawaneVerified Buyer
Great Quality
Great quality headphones with affordable price and the delivery was fast.
Store OwnerThank you so much for your review. We really appreciate it.11 March 2024 -
Ian SmythVerified Buyer
Ian Smyth
Surprisingly GREAT! As I needed headphones, but had spent the money on the best model Artist guitar I could afford, I just bought the entry level headphones. They are brilliant! No distortion at high volume and so clear!
Store OwnerThanks for your review! We are always here if you have any questions.13 February 2024 -
MitchVerified Buyer
Great headphones
Really happy with these headphones. I bought them as a budget option for mixing as I couldn’t really justify getting monitors (yet!) I have been impressed with the quality and mixes transfer well to different speakers. Of course I use them when recording and they are great for that purpose too. Good quality construction too
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!17 January 2024 -
KyleVerified Buyer
Great value for money
The sound and quality is great, especially considering the price. I've been using it for my own recording and it has made a big difference. You won't get much better bang for your buck!
Store OwnerThank you for your review. We truly appreciate it.10 January 2024 -
Kianne RowlandVerified Buyer
Studio monitoring headphones
My son loves these headphones, uses them when playing his electric guitar, easy to order and quick delivery, very impressed with the quality
Store OwnerThank you so much for your review. We truly appreciate it.18 December 2023 -
RyanVerified Buyer
Great headphones
I needed some headphones for late night guitar practice. These are great for the price. I highly reccomend
Store OwnerThanks for your review! We are always here if you have any questions.24 November 2023 -
Andrew WareVerified Buyer
Superlux HD681 Headphones
Great product and very reasonable price, no sound distortion at high volume, very comfortable for having on for long periods.
Store OwnerThank you so much for your review and feedback. we are happy to hear that you are pleased with the headphone3 November 2023 -
Leanne ThomsonVerified Buyer
Headphones
Great sound the sound is clear and the violin sounds great. Would recommend.
Store OwnerThank you for your review! Please do not hesitate to reach out to us if you have any questions.31 October 2023 -
RodrigoVerified Buyer
Wow!
For this much money you can choose to purchase a terrible pair of headphones elsewhere or you can get this one. Recently got these headphones for quiet electric guitar practice at night and I’m so impressed with the quality of the build and sound. 100% recommend
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!4 October 2023 -
Robert GowVerified Buyer
Superlux HD 681 Headphones
Very happy with these headphones,,..I just needed a cheap pair to sound good enuf until I got a better pair in a couple of weeks time..These did the job..For the price I don't think u could buy better headphones,,making me wonder how much better a more costly pair of Superlux will sound...I've got my good ones now and these 681,s are my spares that I use on my Amplugs..
Store OwnerThanks so much for your review! Please do not hesitate to reach out to us if you have any questions.1 October 2023 -
JoelVerified Buyer
This will make the neighbours happy.
Paired with NUX GP1 Guitar plug headphone amp, these are sweet headphones. I can practice at volume without bugging my neighbours.
Store OwnerThank you so much for your review. We appreciate it.28 September 2023 -
MattVerified Buyer
Fantastic neutral sound....
This is my fourth pair. I use them for monitoring in my studio, mainly because they have such a fantastic neutral sound.... They are awesome headphones for the price tag that don't overblow the bass... The rest I've got scattered throughout my house, LOL!!
Store OwnerThank you so much for your review. We truly appreciate it.22 August 2023 -
PabloVerified Buyer
Great Headphones
Great headphones for my home studio, great quality sound and the price is incredible!
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!3 August 2023 -
JoelVerified Buyer
Awesome headphones
I bought these for my 7 year old daughter and she loves them. So much cheaper and better quality than officeworks headphones.
Store OwnerWe are happy to hear that you like our product. Thank you so much for the support!17 July 2023 -
KevinVerified Buyer
Quality all rounder headphones
I bought these headphones for my daughter to practice bass guitar with. Turns out that they are not only excellant for bass guitar but with the adapter , also perfect for listening to music on your mobile device. Great quality, multi purpose headphones at a very affordable price.
Store OwnerThank you very much for your great feedback about the headphones. We truly hope that you enjoy it.25 May 2023 -
Phil CarterVerified Buyer
Superlux HD681 Studio Monitoring Headphones
For the money these headphones are fantastic and the service from Artist Guitars is super fast 10/10
Store OwnerWe are glad to hear that you are happy with our products and services. Thank you for sharing this feedback with us and for the support!6 February 2023 -
John MoschidesVerified Buyer
Good for the price
Good high quality sound, good value for money.
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!30 January 2023 -
StephenVerified Buyer
Best bang for buck product in ages
The extended bass, mids and supposed ‘hyped’ higher frequencies sound great to these 57 year old, slightly deaf ear holes. I’m going to do some mixing with these, and I HATE headphone mixing, they normally give me a headache. These are comfortable, and the fact you can hear whats going on in the back ground, makes for a relaxed and less claustrophobic experience. When did open back headphones become a thing? I really should get out of my dumpster more often. Well done Artist on another cracking transaction.
Store OwnerThank you so much for the review. We're glad to hear that from you. If you need anything, please don't hesitate to contact us!19 January 2023 -
David i CooperVerified Buyer
placing and delivery of items
excellent service and comminication
Store OwnerThank you so much for the review! We're always here if you need anything!4 January 2023 -
Himalaya KhajanchiVerified Buyer
Best cheap wired headphones, PERIOD
I've always used cheap closed back headphones with my previous one being a Sennheiser HD400S. I wanted to get into high end audio so when I saw these and the reviews people left I thought "hmm maybe I can spend a bit less and just test out the open back experience before throwing the big money" and oh boy was I impressed with this thing. I've always been a casual music enjoyer and when I heard the sound of the Superlux for the first time, I immediately put the Sennheiser in storage. The sound at 40 dollars is just mind blowing, I heard details and notes in music that I never heard before and the songs overall sounded so much more high res, even though the source is Spotify! Despite being open back the bass can be POWERFUL if using an equaliser to pump the lower frequencies a bit. Wire is easily long enough for me to jam and walk around my room. Overall the sound alone makes this the best 40 bucks you can spend on some wired headphones. If you don't need a mic I'd say it's the best overall budget wired headphones ever, and don't be afraid of the "monitor" label, you can absolutely enjoy casual music. There is sound leakage but it's not loud at all, though I still would not recommend it for use if people are sitting next to you. If music is loud then there is surprisingly good sound isolation with it blocking out sounds like your heater fan running. Like all consumer goods this isn't perfect. As you can imagine some corner had to be cut deep to get this price, and that corner was cut in build quality. Plastic is light and the earcups make a creaking sound when moved. Cheapest plastic for a headband and hard foam in the earpads. Despite being semi open the ears heat up after an hour or two and the pads are drenched in sweat after that. The wire doesn't isolate noise that well so when you tap it you'll hear it in the headphone. At least the whole thing is light as. Due to being a monitor it does not perform that well with dialogue, which definitely sounded better in my Sennheiser. Tldr of the review is, best sounding cheap headphone money can buy, the hype is well justified. However if long wearing comfort and build quality is a priority then definitely spend a little extra.
Store OwnerThank you so much for the feedback. If you need anything, please don't hesitate to contact us. Cheers!14 December 2022 -
KerolVerified Buyer
Head phones
Really happy with if. Cant thank enough to you guys for doing such an awesome job. Best part is the service is mind blowing. Ordered today delivered tomorrow totally amazing...keep it up I have ordered few items before same experience. Hats off to staff keeping, inventory, order dispatch and warehousing. Truely commendable.
Store OwnerThank you so much for the review! We truly appreciate it. We're always here if you need anything. Cheers!8 November 2022 -
Richard KerrVerified Buyer
The Superlux HD681 Headphones
I bought a second pair of theses headdphones, so impressed was I by the sound quality of the inital pair, which was for my wife for use during her recovery from a serious illness. I find the clarity and wide frequency range of the sound to be excellent, great treble and firm bass. Absolutely impressive for the asking price of $39, shipping included. I would say that one would pay a lot more to get the same level of performance and quality from other headphone brands. Furthermore they are lightweight and very comfortable to wear, even for long listening periods. An absolute bargain! Highly recommended.
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!11 October 2022 -
Gavin SinclairVerified Buyer
Exceptional value
Very happy to join the avalanche of praise for these headphones. Way better than I expected for the price.
Store OwnerThanks for your review! We are always here if you need further assistance.9 October 2022 -
DavidVerified Buyer
Excellent Headphones
Bought these for 'at home' electric guitar practice - excellent choice. Comfortable, great sound, very pleased.
Store OwnerGlad to hear that you are enjoying the guitar. Thank you so much and we appreciate the review.26 August 2022 -
PhyllVerified Buyer
Love these
My go to corded headphones. This is my second pair of Superlux HD681s. Bought my first 5 years ago and they are still working. Superlux and Artist Guitars for the win again offering Australian consumers incredible value for money.
Store OwnerThanks for your positive feedback! We really appreciate your support. Please feel free to reach out if you have any questions, we're always happy to help.4 August 2022 -
JesseVerified Buyer
Studio headphones!
These head phones are amzing for the price! Bought them for my helix LT and im stoked with the results. Unbeatable thanks artist guitars
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!1 August 2022 -
MalcolmVerified Buyer
Punching well above there price point.
These headphones sound great are comfortable to wear appear to be well made look good bargain buy. Malcolm.
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!14 July 2022 -
KayVerified Buyer
Great value headphones
Found this over at RTINGS as "Best Budget Studio Headphones" and thought I'd try. I record song covers in my room as a hobby and thought I'd get a budget/entry level studio headphones, and I think these are perfect! I was surprised to see the packaging isn't a box but I guess I get what I pay for. The plastic cover was torn when it arrived but the headphones weren't damaged or anything. They sound awesome! They fit comfortably too. The reviews don't lie for this one and I'm glad I got one for myself. Highly recommended for the price.
Store OwnerWe are glad to hear that you are pleased with the headphones. Thank you for your purchase and review.29 June 2022 -
DavidVerified Buyer
Superlux HD681 Headphones
I bought the Headphones for my Electronic Drum Kit. Good sound and quality. They are perfect for my needs and at such a great price.
Store OwnerThanks for the review. We appreciate it.29 June 2022 -
OscarVerified Buyer
Great Pair for the price
Overall these headphones are sooooo worth the money, the sound quality is superb, and listening to songs sounds great. If you were to use these for long periods of time they may become a bit uncomfortable for your ears, especially big ones, but I can't complain because of the budget-friendly price. Thanks, Superlux!
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!20 June 2022 -
Longtime musoVerified Buyer
SATISFIED E-DRUM DRUMMER
Wow...Great headphones. I use them playing my Roland e-drums and they just sound so amazing in them. For the price I would highly recommend these headphones. Buying another one soon.
Store OwnerHi! Thank you for the review! If you need anything, please don't hesitate to contact us. Cheers!10 June 2022 -
DavidVerified Buyer
Unbelievable value
I recently purchased a set of the Superlux HD681 Studio Monitoring Headphones. I can't believe the quality of these headphones for the price. They are sturdily made and sound fantastic. The extra long cable is a bonus.
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!6 June 2022 -
Geoffrey GoodwinVerified Buyer
Late
I really like these headphones!
Store OwnerThanks for the review.4 March 2022 -
Peter Phillips-VassVerified Buyer
Studio Headphones
Bought the Superlux headphones for just a backup set pf cans, pretty much using them all the time. Great fit & sound, for the money try & find better, don't think you can. Highly recommended.
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!7 February 2022 -
SankaVerified Buyer
Rich sound and quality
Rich sound and quality. Great headphone for a affordable price.
Store OwnerThank you so much for leaving a review. We really appreciate it.19 January 2022 -
Bibek KafleVerified Buyer
Quality at a low price
If you are looking for a quality studio headphone at a budget price, this will not disappoint you. For the price it may come off as an average headphones, but it will surprise many for the quality that it can be credibly compared to any other studio headphones.
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!22 December 2021 -
Kate SimpsonVerified Buyer
head phones
good selection quick delivery
Store OwnerThank you so much for taking the time to leave this feedback!20 December 2021 -
TivadarVerified Buyer
Superlux HD 681 Studio Monitoring Headphones
Amazing price performance ratio. Seriously deep and articulated bass, clean middles with a bright top end peaks around 10k. Drives easily from your phone/notebook. Feels quite comfy on my bulky head. The product arrived very quickly. Thank you Artist Guitars!
Store OwnerIt is our pleasure and thank you so much for leaving us this feedback. We really appreciate the support!16 December 2021 -
JackVerified Buyer
HD681 Headphones
Comfortable enough to wear for long periods. Great frequency response. Recommended to a friend.
Store OwnerThanks a lot for your feedback on the headphones and we appreciate you recommending it to other people. This really means a lot to us. We hope you have lots of fun with it. We're always here to assist you so don't hesitate to contact us if you have questions.19 November 2021 -
Mike willettVerified Buyer
Brilliant
What excellent product and service. Great value for studio use. Five stars is not enough.
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!15 November 2021 -
David MilesVerified Buyer
Does the job for the right price
Shopping for headphones that would let me do some guitar practice without disturbing the neighbours I came across the Superlux HD681 Studio Monitoring Headphones for a fraction of the price of the more expensive brands. I ordered them expecting to be disappointed but so far they're great.
Store OwnerHi, we are glad to know you were happy with the product. Thanks so much for leaving a great review. We appreciate your support!29 October 2021 -
DanVerified Buyer
Good headphones
Good quality for the price and prompt delivery.
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!11 October 2021 -
David WarrenVerified Buyer
Nice earphones
These earphones have a good solid presence. They are even better than the sennhaiser earphones I am using. My wife confiscated them so now I will be buying a second pair. Great for the price. I was very surprised
Store OwnerThank you so much for taking the time to leave this feedback! We really appreciate your support!14 September 2021 -
Alec CullenVerified Buyer
Wonderful Headphones
I received my headphones a few days ago…I’ve been incredibly busy but I got a chance to try them out yesterday.Wow! I listened to Little Feat’s “Dixie Chicken” and “ Rock and Roll Doctor”…they’ve never sounded better and I heard things on the recordings that I’d never heard before. Not only are they great headphones, but incredible value. I love them.
Store OwnerThank you so much for taking the time to leave this feedback! We really appreciate your support!14 September 2021 -
Alec CullenVerified Buyer
Wonderful Headphones
I received my headphones a few days ago…I’ve been incredibly busy but I got a chance to try them out yesterday.Wow! I listened to Little Feat’s “Dixie Chicken” and “ Rock and Roll Doctor”…they’ve never sounded better and I heard things on the recordings that I’d never heard before. Not only are they great headphones, but incredible value. I love them.
Store OwnerThank you so much for the feedback and for the support!11 September 2021 -
Fabrizio FieniVerified Buyer
Superlux Headphones
For the price , these headphones are built solidly, fit comfortably and sound great especially lower frequency response. I am very happy with this product and I congratulate Artist Guitars on their customer service whether it be online or in store. Thank you Artist Guitars! One Happy Customer!
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!8 September 2021 -
CarlVerified Buyer
Superlux HD681
After reading a heap of reviews for a great entry openback option I decided on the HD681. Ordered them cheap from Artist Guitars and can't be happier with the speed and ease of delivery and the sound quality of these headphones. The build quality is inline with the price but the sound is amazing. I picked up some XL velour pads to replace the stock ones (which weren't as bad as people said online). If you're looking for an entry pair of open back headphones these are hard to pass up. Cheers guys.
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate the support!7 September 2021 -
LeviVerified Buyer
Amazing
This headphones is better than I expected! The product arrived on time, and in a perfect situation as described. I woudn't exitate to buy it again.
Store OwnerThank you so much for the feedback. We really appreciate the support!4 September 2021 -
Hayden HuurdemanVerified Buyer
An excellent pair of quality headphones
Bang for buck. These aren’t flashy headphones, but what you are paying for them is a steal. They are light but sound great and have relatively good noice canceling. Mostly plastic and the audio quality is just good. Do recommend these headphones
Store OwnerThanks for the feedback and we're happy you're satisfied with your new headphones1 September 2021 -
Steve NewmanVerified Buyer
Excellent value
Great sound and very comfy. They make me look like a Cyberman, which is cool
Store OwnerThank you so much for this nice feedback. Glad to hear that you like the headphones!30 August 2021 -
Warren LeverVerified Buyer
Comfy
My purchase was assisted by the team letting me know when they had more stock in. The headphones arrived within a few days I wore then for 4 hours during a Webinar. They were very clear and comfy. Highly recommended.
Store OwnerThank you so much for the feedback! We really appreciate the support!27 August 2021 -
Gino VairoVerified Buyer
Great value headphones
I don’t know how Superlux can make these headphones at the price. The build quality is good but more importantly they sound great. I prefer these to my Grado SR80’s at a fraction of the price. An absolute bargain.
Store OwnerThanks for the review and all the support27 August 2021 -
Michael LeeVerified Buyer
Seriously Good Headphones
These are seriously good headphones. I tried them on various musical styles from classical (Holst's The Planets) through to a very ordinary audience recording of Flo & Eddie live. With the classical, every note and nuance in the music came through with amazing clarity. With Flo & Eddie it was almost like being on stage with them. I heard things I'd never heard before when listening to this. If I had to quibble, it would simply be that I'm not a great fan of open or semi-open headphones and found I had to turn the volume up just a tad. But that's probably more to do with my hearing than these headphones. I've already recommended to some friends that they should check these out. And you can't beat the price!
Store OwnerThank you so much for all the support. Cheers26 August 2021 -
Tim BudgeVerified Buyer
All good
These are good headphones at a super price. Well presented and packaged. Very happy with Artist Guitar.
Store OwnerThanks for the feedback and for all the support25 August 2021 -
Tim BrandisVerified Buyer
Superlux HD681 headphones
I ordered these headphones after reading a review in the SMH & they have surpassed my expectations. I listen to a lot of classical music from the Baroque period where there is a wide range of timbres & instrument volumes,the harpsichord in particular shines. They also work wonderfully with more modern masterpieces from Pink Floyd to Santana to Stevie Ray Vaughn. Did I mention the outstanding value? A big shout out to Artist Guitars for the impeccable customer focus from order to delivery to post delivery - absolutely excellent.
Store OwnerThank you for the kind words as we appreciate it a lot. Cheers24 August 2021 -
AnonymousVerified Buyer
Artist GNOSIS6 Electric guitar
The blue finish on the body was flawless and looks like a much more expensive Superstrat. Neck & binding is also quite nice for a guitar at this price. Tuning pegs are ok, but not consistent. Having said that the guitar does surprisingly stays in tune. Humbuckers aren't bad and I get some serious hard rock and metal tones. Great value alternative to a ESP, Schecter or Ibanez.
Store OwnerThank you for your feedback and please respond to the email we sent you so we can further assist you if needed. We have a 3 year warranty on all our guitars and we're always happy to help!23 August 2021 -
AnonymousVerified Buyer
Artist TC59 Electric Guitar
Never owned a telecaster style guitar, but very impressed with the TC59. Nice maple neck with satin finish, Amercian ash body that has a solid feel and humbucker pickups that have balls! What's even better is you can coil split the humbuckers and you have a single coil tele with the classic tele sound in the bridge- what's not to like! Only flaw was the tone control was a bit off centre. Apart from that, great value tele.
Store OwnerThank you for your feedback and please respond to the email we sent you so we can further assist you if needed. We have a 3 year warranty on all our guitars and we're always happy to help!23 August 2021 -
Alec CullenVerified Buyer
Wonderful Headphones
I received my headphones a few days ago…I’ve been incredibly busy but I got a chance to try them out yesterday.Wow! I listened to Little Feat’s “Dixie Chicken” and “ Rock and Roll Doctor”…they’ve never sounded better and I heard things on the recordings that I’d never heard before. Not only are they great headphones, but incredible value. I love them.
Store OwnerWe are so stoked to hear this feedback. Thank you so much for the support!19 August 2021 -
Solomon NiVerified Buyer
Great value for money !!!
Great value for the sound you got !!!
Store OwnerThanks for the feedback. Please check the email we sent you to see if there's anything we can help you out with.19 August 2021 -
JamesVerified Buyer
Excellent quality audio, highly recommended
Comfortable for long periods, light and with quality sound, they’re well worth it.
Store OwnerThank you for the feedback. Cheers19 August 2021 -
VuVerified Buyer
Wide and rich sound for unbelievably low price!
I was amazed when I tried on these headphones, it had a wide soundstage and very rich sound for the price that you pay! Sits very comfortably on my head and I could wear it for hours. Few things to note: the cable is very long and since it's an open back, everyone and their mum is going to be able to hear what you're listening to so I'd advise against using these in eg. public transport, library. Overall solid headphone.
Store OwnerThank you so much and we're glad to know that you're satisfied with your purchase!19 August 2021 -
HurleyVerified Buyer
Awesome headphones
I really like these headphones. Though the plastic feels a bit cheap, the ingenious headband design more than makes up for it. It also sounds great aswell. The open back nature makes the music sound more “real” If that makes sense. Pretty hard to beat for 40$!
Store OwnerThank you so much for taking the time to leave feedback! We really appreciate the support!18 August 2021 -
Glynn LewisVerified Buyer
Superlux HD681 Headphones
Exceptional sound range and separation. Excellent value for the price.
Store OwnerThank you so much for the feedback! This really helps us a lot!18 August 2021 -
DeniseVerified Buyer
Superlux HD681headphones
I love these headphone, comfortable, low priced and fabulous sound quality
Store OwnerThank you for all your support. Cheers18 August 2021 -
Roy KettlewellVerified Buyer
For the price these are amazing
Not the best of impressions on first handling. They felt very plasticky and cheap. However the cable is substantial and the screw fit adaptor is a step up from usual. They fit well due to the auto adjustable headband and remain pleasant to wear. Have used them for both movies and music and so far very good at both.
Store OwnerThank you so much for the feedback and am stoked to hear that you like the headphones. We really appreciate the support!18 August 2021 -
Greg SmithVerified Buyer
HD681 Superlux
I bought these out of curiosity, from a Green Guide review, not really believing headphones this cheap (economical?) could sound this good. You learn something new all the time, as I have, and although I have other ‘phones costing upwards of $500, these were a real surprise. And for $39 delivered? , you can’t go wrong. Too bad they’re not Bluetooth, but at the price, I suppose that’s asking just a bit too much. Cheers.
Store OwnerThank you so much for taking the time to leave a review. This will definitely help us a lot. Cheers!18 August 2021 -
Mike willettVerified Buyer
Brilliant
I have been a presenter on community radio for over 20 years and I can honestly say these are the most comfortable headphones I have ever had. What a fabulous product at an unbelievable price.
Store OwnerThank you so much for this feedback. This really helps us so much!18 August 2021 -
JohnVerified Buyer
John
A great product at a great price Good quality product Great service. Recommended to a friend who also bought a pair.
Store OwnerThank you so much for your support! We really appreciate the help!18 August 2021 -
CathyVerified Buyer
Excellent headphones, great value
Quality of the sound is very good, even better considering the price
Store OwnerThank you so much for the feedback! We really appreciate the support!18 August 2021 -
BVSVerified Buyer
Bargain!
after waiting to arrive (pre order) , the phones sound great for it's price.. only use to listen music/demos from my PC. A excellent buy! Thanks AG..
Store OwnerIt is our pleasure and thank you for leaving this feedback. Cheers!12 August 2021 -
Iain Chalky WhiteVerified Buyer
Surprisingly Good!
After having several pairs of Sennheisers, Audio Technica, Sony’s, Technics, AKG etc I must admit I read reviews of these very inexpensive headphones with some scepticism but at $39 inc postage, what was there to lose? 1-2 months on, am very impressed. Played via a NAD amp and iPhone and with both they sound terrific, much better than many more expensive ones. I’m not an audiophile, so I can’t give anyone the details of what makes them great ... it’s not the look, the unashamedly use of lots of plastics or the bold name across the head band, but they do sound really good. Any dislikes, beyond aesthetics? Well after listening for 2-3 hours they can feel marginally uncomfortable and a bit sweaty, that’s the plastic to thank for that but they are definitely worth a 4 star if you didn’t know the price and a 6 or 7 star when you do. Thanks Artistsguitars!
Store OwnerThanks for the feedback and all the support.22 July 2021 -
David CampbellVerified Buyer
Good product
Happy with purchase and vendor. Exactly what it said it was. Good quality sound
Store OwnerThank you very much for your feedback. This is highly appreciated.2 July 2021 -
Jef TanVerified Buyer
Great price, hope it lasts!
It's hard to fault this product on the basis of sound quality but what would have been great is if the over-ear sponges were made of better material. For this price we can't expect too much for a product that does it's job.
Store OwnerThanks a lot for your awesome feedback. This is highly appreciated. Cheers!2 July 2021 -
Brett SouthwickVerified Buyer
Better than expected
I was pleasantly surprised by the Superlux HD681 Headphones. They look a bit dated in appearance I would you would call it a retro look. But once you get past the look, they are fine. Lots of plastic so they are light. The ear covers are over sized and fit any head and comfortable to wear for extended periods. Ideal for monitoring audio.Great value for money. As they say buy some today.
Store OwnerThank you so much for taking the time to leave feedback. We really appreciate it!1 July 2021 -
GregVerified Buyer
Superlux HD681 Headphones
Impressive sound quality, and comfortable to wear. These headphones lived up to the good reviews I had seen prior to purchasing. Good communication from Artists Guitars, and no problems with delivery.
Store OwnerThank you so much for the feedback and support!1 July 2021 -
LeoVerified Buyer
Superlux HD 681 Headphones
Absolutely brilliant sound and better than expected quality
Store OwnerWe are happy to hear that you are enjoying the headphones. We appreciate the review you have left for them. Please do not hesitate to contact us if you have any questions or concerns.16 June 2021 -
Bern AllanVerified Buyer
Comfortable and cheap, good depth of sound
Pretty comfortable, which I wasn’t expecting because they are super cheap.The sound quality is very good, particularly for classical music. The cord is nice a land long; it would be good to be able to disconnect the cord via a connector though.
28 May 2021 -
Justin McNamaraVerified Buyer
Yeah Nice!
Nice and comfortable. Good all round sound. Plugged them into my Fiio DAC E17 running from my MacBook Pro and listening to SLAYER, Raining Blood! Yeah Nice. Price doesn't matter, they are very good in my opinion, let's see what they are like in 6 months.
Store OwnerThank you very much for your feedback on the headphones. This really means a lot to us. If you have any questions or need help, just let us know. Cheers!27 May 2021 -
Markie LinhartVerified Buyer
Superlux super good
Having read an online review of the HD681 headphones in the SMH my curiosity was piqued. Nothing gets my audio attention like mention of the word bass. Let me explain, I have a two channel hifi set up that includes a subwoofer. Not for muddied doof doof rather finger-plucking standup acoustic - and four string electric of course. So I was excited to get this baby in the mail today (super quickly as well) and I hooked it up firstly to my CD player. I put on Herbie Hancock’s Dis Is Da Drum. Bang, right there deep clean bottom end, nice mids and crisp tops. Next came Trapezoid’s Handy Farm another bass heavy recording. Same deal, bottom, mids and top. Next I put on a record or three. St Germaine, Massive Attack v Mad Professor Part ll and some Blue Note - Lee Morgan’s Sidewinder. All insanely good with these super good comfy headphones and I might add at an insane price...
Store OwnerWe appreciate the review and we thank you for your support. Feel free to reach out if you have any questions that we can help with. Cheers.24 May 2021 -
Markie LinhartVerified Buyer
Superlux super good
Having read an online review of the HD681 headphones in the SMH my curiosity was piqued. Nothing gets my audio attention like mention of the word bass. Let me explain, I have a two channel hifi set up that includes a subwoofer. Not for muddied doof doof rather finger-plucking standup acoustic - and four string electric of course. So I was excited to get this baby in the mail today (super quickly as well) and I hooked it up firstly to my CD player. I put on Herbie Hancock’s Dis Is Da Drum. Bang, right there deep clean bottom end, nice mids and crisp tops. Next came Trapezoid’s Handy Farm another bass heavy recording. Same deal, bottom, mids and top. Next I put on a record or three. St Germaine, Massive Attack v Mad Professor Part ll and some Blue Note - Lee Morgan’s Sidewinder. All insanely good with these super good comfy headphones and I might add at an insane price...
Store OwnerThank you for the review and for the support. We're happy to know that you are satisfied with your headphones.24 May 2021 -
Markie LinhartVerified Buyer
Superlux super good
Having read an online review of the HD681 headphones in the SMH my curiosity was piqued. Nothing gets my audio attention like mention of the word bass. Let me explain, I have a two channel hifi set up that includes a subwoofer. Not for muddied doof doof rather finger-plucking standup acoustic - and four string electric of course. So I was excited to get this baby in the mail today (super quickly as well) and I hooked it up firstly to my CD player. I put on Herbie Hancock’s Dis Is Da Drum. Bang, right there deep clean bottom end, nice mids and crisp tops. Next came Trapezoid’s Handy Farm another bass heavy recording. Same deal, bottom, mids and top. Next I put on a record or three. St Germaine, Massive Attack v Mad Professor Part ll and some Blue Note - Lee Morgan’s Sidewinder. All insanely good with these super good comfy headphones and I might add at an insane price...
Store OwnerThanks for the detailed review of the headphones. We are glad to hear that you are happy with them. Feel free to contact us if you have any questions or concerns18 May 2021 -
AndrewVerified Buyer
Audio headphones
After looking for suitable and suitably priced headphones that I could use to practice guitar without ticking off the neighbours, I decided on these. I find them comfortable to wear for the longer periods of practice and the sound is fine.
1 December 2020 -
CesareVerified Buyer
Superlux HD681 - Really Super
I purchased these from Artist Guitars a few weeks back for use as monitoring cans in a radio studio. I am impressed with the sound quality which has a good amount of bass but not overwhelming. Vocals are very clear and there is little if any sibilance. The HD681s are comfortable to wear for a few hours without your ears getting too warm and are quite light, yet they seem well made and look and feel more expensive than they are. There is a good amount of adjustment in the headband and the cord, at 2 metres or so, is plenty long enough when sitting at a console. All in all, they look, feel and sound great and are a good buy.
17 November 2020 -
Jarrod HillVerified Buyer
Great Product
What can I say. These studio headphones are amazing quality & value for money. Will be buying more in the future
13 October 2020 -
Felicity MorungaVerified Buyer
Bought as a gift
Bought it as a gift for my son kept complaining he's been thru so many and hasn't found 1 he liked till now will definitely buy another for my nephew
29 September 2020 -
StephenVerified Buyer
superlux hd681
these head phones are a lot like mono-price retro in sound, big fun bass,( bass head heaven), but you have to change the pads they are like rocks its softer with out them, they are so bad i gave them to my kids to play quoits with, but if you do two things to them they go from original form rubbish to modded gold. get brainwavz XL pads hybrid $39 same cost as headphones i know but well and truly worth it as you will hear, easy to fit and perfect fit, also put the padding that comes with the ear pads behind new ear pads it quells the sibilant highs, then you will have one of the best sounding headphones under $200 dollars i have modded lots of headphones, and this one is one of the best for sound changes, and comfort ever, also you can lighten the clamping force a bit just bend the headband up a touch. 5 stars for value 4,5 stars for sound 5 stars for super quick delivery and service, 0 stars for comfort and 6 stars after modded.happy listening.
18 September 2020 -
AnonymousVerified Buyer
Wicked value!
I was curious when I purchased these cans, and boy was I rewarded! They're a great cheap solution for monitoring mixes and for use when dubbing tracks over, does the job and leaves the wallet grinning.
2 September 2020 -
ZacVerified Buyer
Wow. Just WOW
I bought these as a present for my sibling and picked up a pair for myself too because well they are $39... Oh my god these are legitimately amazing sounding! My Audio-technica ATH-M20x headphones do not have the range these do. It is extremely rich sounding and brought a whole extra dimension to my music files. The low ends are balanced, the high ends have extra depth to them. These are seriously worth 4x the price for the audio quality. Just... wow 100% recommend for pleasure listening and referencing. I have just put them on my head and just... they are so good!
16 August 2020 -
Pramod VittalVerified Buyer
JUST BUY IT..DON'T THINK FURTHER
JUST BUY IT...DON'T THINK FURTHER By: Pramod Vittal on 3 July 2020 ( already posted on 3/7/20 but re submitting with a few minor changes ..) AMAZING Value for 39 bucks. Cannot get any better. Just buy it ! They are bright, clear & unbelievable value for the price.There is a sea of overanalysed opinions about these set of cans on the net...some people say it's too sharp.... but hey !... one can find faults even with a two thousand dollar pair of head phones. On an average these headphones are clear ,bright and perform better in many categories than cans costing 5 - 10 times the price . They have amazing sound stage. With any form of listening or monitoring - the listener's taste quiet subjective. Mainly it depends on the sound mix,your type of audio file (sampling rates) ,the standard of recording, the mastering, the type of music player or amps being to used to plug these set of headphones into. You will be surprised of the value the HD681s offer for under $40. I own headphones that are 20 times costlier than the 681s but I still love these for many reasons. The staff at Artist's Guitars are super helpful and super professional. Their postage and deliveries are on time and prompt. I am very happy with my purchase.
15 July 2020 -
Pramod VittalVerified Buyer
JUST BUY IT...DON'T THINK FURTHER
AMAZING Value for 39 bucks. Cannot get any better. Just buy it ! They are bright, clear & unbelievable value for the price.There is a sea of overanalysed opinions about these set of cans on the net...some people say it too sharp.... but hey !... one can find faults even with a two thousand dollar pair of head phones. On an average they are clear and bright and perform better in many categories than headphones 5 - 10 times the price With any form of listening or monitoring - it depends on the mix,your type of audio file, the standard of recording,mastering, the type of music player and amps being to used to plug these set of headphones into. You will be surprised of the value the HD681s offer for under $40. I own headphones that are 20 times costlier than the 681s but I still love these for many reasons. The staff at Artist's Guitars are super helpful and super professional. Their postage and deliveries are on time and prompt. I am very happy with my purchase.
3 July 2020 -
AnonymousVerified Buyer
BANG FOR THE BUCK! BETTER THAN SAMSON SR850/SR950
clear flat sounding, definitely usable as studio monitoring headphones. If youre on a budget, then this is strongly recommended
12 June 2020 -
Pieter SiebelVerified Buyer
Bang for your buck
Plenty of bang for your buck with these headphones. Perfect for listening to yourself playing your Artist guitar. Good for listening to music but lacks depth of field but hey, for the price...
5 June 2020 -
Phillip RoweVerified Buyer
A good choice!
These headphones are comfortable, with a reasonable length cord and I believe that they look very pro, as well. I've run them through my studio desk, and even an iPad, and they just do a great job. The fact that they only cost $39.00 shouldn't deter anyone! I have purchased other different brands of headphones (as you do over the years!) and these are comparable to my other more expensive models. I guess that technology has increased in leaps and bounds, because years ago you would've had to pay a lot more for gear of this quality! Thanks, AG!
26 May 2020 -
rebeccaVerified Buyer
good quality
nice design, good quality
22 May 2020 -
iwaneVerified Buyer
nice headphones
i am using this for home recording. it is good size and decent quality headphones. cable is long enough to keep the headphones on while you play instruments like guitar or bass. highly recommend.
20 April 2020 -
AnthonyVerified Buyer
Super
HD681's, Great sound and seperation of high and low frequencies. Quite comfy for big earmuffs/caps and a nice long lead. For the price and value 5 stars. Another 5 stars for Postage. Thanks once again to the Artist Crew.
10 March 2020 -
TimVerified Buyer
OUTSTANDING
Super fast delivery (2 days). The comfort is nothing special but the sound quality totally exceeded my expectations. Value to quality ratio big time...you'd he hard pressed to find a better sound for $40. I broke these in watching 'It Chapter Two' thru a Yamaha receiver...the soundstage/layering produced was impressively immersive...made me laugh how good the sound quality was compared to how littlle I spent. If you're thinking of purchasing these...DO IT!!!
23 January 2020 -
Adrian GrulkeVerified Buyer
Superlux HD 681
These headphones have replaced my old worn out Sennheiser 201and they do a very good job. They sound slightly better, actually. I use them for monitoring when I record and mix music in GarageBand. Very happy with this purchase.
20 November 2019 -
Marc ScullyVerified Buyer
Headphones
I've purchased a number of items for my business - Studio 57 Recording. Artist always give A Grade support & outstanding after sales service. Recently had an issue with some headphones, swapped out for me on the spot. I cant recommend AG highly enough! Marc Scully / Studio 57 Recording. www.facebook.com/groups/277212382485912
15 May 2019 -
BreannaVerified Buyer
Great buy!
These headphones are excellent. The sound quality is great and the headphones are durable. They’re also quite comfortable and light. A great buy and more than worth the money.
4 April 2019 -
AnonymousVerified Buyer
Great Sounding Headphones
I got these h/phones with the Medeli A300 keyboard pack. Very good audio clarity, clear, bright and well balanced sound with a tight solid bass. Excellent monitoring headphones. If you were buying them as a separate item they represent good value. Thanks for the tip below about the velour pad covers, I will try some of those for extra comfort.
21 September 2018 -
NicolaVerified Buyer
Great headphones
Very high good headphones that can compete with other high quality headphones for a fraction of the price.
19 July 2018 -
roshan weddikkaraVerified Buyer
Great value
Using these to monitor my bass practice. Excellent tonal range and general sound
2 June 2018 -
RJVerified Buyer
Sounds So Good
My grandson is very hard on headphones, I saw these @ Artist Guitars and thought I would give them a go. Like everything from Artist they arrived on time and as described, I must say they are far better than I expected and my grandson loves them. They provide good sound and are comfortable to use on his PC, now all we need is another pair for his amp. :)
24 May 2018 -
AnthonyVerified Buyer
Good but need modification
Insanely cheap and very bright, a huge bump in the high end and fairly awful to begin with. I used some thin foam packing material and put it behind the OEM ear foam - much fllatter and I'm very happy with them, have solid low end out of the.. bag/box but it does drop off somewhat as they burn in. I have a small head and found them to sit way too tightly to begin with, had to remediate that with some gentle counter bending. Very comfy now but the earpads are a bit sweaty on warmer days - the AKG velour ear pads fit (k240) and there are even options offered on Ebay that state with specificity the HD681. Great headphone for the price if you are getting old or are able to modify.
30 May 2017 -
TSVerified Buyer
Extremely good value for money
I'd read lots of reviews of these extremely cheap headphones and must say that I, like many others, think that they're extremely good value for money. For sure there's a hint of treble brightness on some recordings and this can be a little annoying (say with some violin recordings). However these headphones present music in a very detailed and engaging manner. I find they provide me with a relaxing listening experience. There's enough detail and balance with enough base and mids to present music in quite an accurate manner. My mention of the treble is really only a minor bit of pickyness. I might be tempted to make up a simple capacitor arrangement to tame this. I only mention this because some reviews make the treble sound overbearing, it isn't. Indeed it might be that these headphones are simply accurately presenting what's coming off my CD player. I listen to these headphones with a CMOY amp attached to the line out of an old base model Sony CD player. At 32 ohms these headphones certainly don't need a headphone jack as they're easy to drive but I don't have a headphone jack so ...If I was using an amplifier I might knock the treble down a notch. But... It is being picky and complaining about the sound quality of of these headphones is a real first world problem. In terms of comfort I have a large head (63cm hat size) with fair sized ears and these headphone fit me comfortably and their very large ear pads cover my ears which is much more comfortable than the old Sennheiser HD202's that I was using. My ears can get a little sweaty from the pleather pads so I've order some 6 buck velour replacements. I listen for about an hour or so at a time. Mostly in the evenings. These headphones are semi-open so they don't shut the world out and people can hear what you're listening to. I mention this in case as I'm not sure that this would be appropriate for true studio monitoring use. Build quality seems solid. Can't complain at this price. The red accents look much better in real life than they do online - less garish, more muted. The cable seems to be of good quality. I haven't noticed the cable or headphones picking up any microphonic sounds or interference from mobile phones, WIFI routers, etc. All of these are nearby in the room where I listen. Overall I've listening to better headphones, but not better for <$40. I think you'd have to spend a lot more to better these headphones which seem to have developed a bit of cult following online.
24 May 2017
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This website artistguitars.com.au and all content, trade marks and its related services, products, websites, tools and applications (Website) is owned and operated by Artist Guitars Pty Ltd ABN 59 160 522 574 (our, us, we, Artist Guitars). By accessing and using our Website you agree to comply with the following terms and conditions (Terms and Conditions). We may update our Terms and Conditions from time to time without notice to you. Each time you use our Website you should revisit these Terms and Conditions and your continued use of the Website constitutes your acceptance of them.
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These Terms and Conditions, and your use of our Website are governed by the laws of New South Wales, Australia and you agree to submit to the jurisdiction of the Courts of the State of New South Wales, Australia and Courts competent to hear appeals.
12. Definitions
Unless the context requires otherwise, the following words and phrases in these Terms and Conditions shall have the following meanings:
Website means U including all content, trade marks, and related services, products, websites, tools and applications;
you means the person or entity that accesses the Website and your has a corresponding meaning.
Privacy Policy
This privacy policy (Privacy Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporations Act 2001 (Cth)) (we, our, us) collects, stores, uses, protects, shares and discloses your personal information.
This Privacy Policy applies to our website located at artistguitars.com.au and its related services, products, websites, social media pages, tools and applications (together the Website). By visiting or using the Website you agree to the collection, storage, usage and disclosure of your personal information by us in the manner described in this Privacy Policy.
Capitalised words in this Privacy Policy have the same meaning as in the Ecommerce Terms and Conditions available on the Website.
1. Types of Personal Information we collect
As part of delivering our services we may collect personal information about you as defined under the Privacy Act 1988 (Privacy Act). We will only collect personal information where it is reasonably necessary for the performance of our functions or activities. The personal information we collect may include the following:
• Account information: this includes information that we collect when you register to use our Website by creating an Account. The information we collect includes your name, email address, and other contact details and any other information you directly give us at the registration stage.
• Customer information: this includes information that you have provided to us when using the Website or otherwise placing an order for Products. The information we collect includes customer level data (such as your date of birth, age, billing address, delivery address and telephone number), order level data (such as order numbers and Products) and any other additional information you provide to us directly or indirectly through your use of the Website. We use such information to assist in providing our services to you (including the supply of Products).
• Profile information: this includes any information you choose to store on the Website that will assist us in delivering our services to you and includes information regarding any subscriptions.
• Financial information: this includes information such as payment card details and bank account details. We use this information to send to our third party payment gateways when you make payment through the Website.
• Website use information: When you use our Website, for example when you contact us, we collect information that enables the Website to be able to run.
• Marketing use information: this includes information provided to us using a marketing or newsletter sign up form.
• Surveys: information in connection with client surveys, questionnaires and promotions.
• Other information we collect related to your use of the Website: your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information and any other information provided by you to us via our Website or our online presence, or otherwise required by us or provided by you.
2. How we collect Personal Information
We may collect personal information either directly from you, or from third parties, including where:
• you register or sign up to the Website;
• you provide information directly to us through the Services or on a hardcopy form (for example if you place an order for Products in-store);
• you use the Website to enter in user content including when you purchase Products and checkout on the Website;
• you use the Website generally;
• you subscribe to any of our newsletters;
• you contact us through our Website, in person, by phone or in writing;
• you submit any of our online sign up forms;
• you deal with us generally via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise;
• you interact with our Website, social applications, services, content and advertising; and
• you invest in our business or enquire as to a potential purchase of our business.
We may also collect your personal information from third parties including:
• referral agencies;
• government agencies and insurers;
• third parties who produce any content, advertising, and marketing campaigns for us that you may interact with; and
• our other service providers and publicly available sources.
Where we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. By providing personal information about another person to us, you represent that you are legally permitted to do so, and we will not be responsible for verifying any such authorisation.
Social media and cookies
We may also collect personal information from you when you use or access our Services or our social media pages. This may be done through use of web analytics tools, 'cookies' or other similar tracking technologies that allow us to track and analyse your Services usage. Please review our Cookies Policy for more information on how we handle and deal with cookies.
3. Use of your Personal Information
We collect and use your personal information for the following purposes:
• to operate the Website and provide services, products or information to you including to:
- assist in streaming and personalising information for you;
- enable us to process your orders for Products;
- enable us to process your personal data;
- to manage our relationship with you, including information about similar products or terms and conditions or send you an email reminder that a task you have performed on our Website remains uncompleted such an incomplete form or cart;
- enable you to communicate with us regarding your use of the Website;
- confirm your identity;
- to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing the services to you;
- communicate with you about your Account, or any transaction;
• to administer contracts including to negotiate, execute and or manage a contract with you;
• to be de-identified for the purposes of generating statistical data and improving the Website;
• for record keeping and administrative purposes, including accounting purposes;
• to administer, operate, protect, improve and optimise the website and our service offerings and customer experience;
• for advertising and marketing purposes (including for analytics);
• to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
• to enable you to take part in a competition;
• to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act 2003 (Cth)). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
• for quality, training and coaching purposes;
• to send you administrative messages, reminders, technical notices, updates, security alerts, and other information about our products and services requested by you; and
• to consider an application of employment from you.
You acknowledge and agree that we may also deal with your personal information in any other manner which is permitted by any agreement that we have in place with you, or otherwise in accordance with our other policies we have in place from time to time.
4. Disclosure of your Personal Information
We may disclose your personal information to third parties for the purposes contained in this Privacy Policy, including without limitation to:
Service Providers
We may share your personal information with service providers utilised by us in the provision of the Services to:
• develop and improve our Services;
• provide you with the Services;
• conduct quality assurance testing;
• provide support; and/or
• provide other services to us.
The service providers (and if necessary data processors) include:
• information technology service providers such as web host providers and analytical providers;
• mailing houses and such other suppliers that assist in delivering products and services;
• organisations who carry out credit, fraud and other security checks;
• payment processors;
• hosting services;
• content delivery services;
• IT support providers;
• marketing businesses engaged by us to disseminate materials to which recipients have consented; and
• specialist consultants.
We limit the information we provide to third parties to the information they need to help us provide or facilitate the provision of goods and services and associated purposes. We deal with third parties that are required to meet the privacy standards required by law in handling your personal information, and use your personal information only for the purposes that we give it to them.
Affiliates and Acquisitions
We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (Affiliates), in which case we will require our Affiliates to honour this Privacy Policy. In the event we are involved in a merger, acquisition or sale of assets we may disclose personal information collected by us to such entities that we propose to merge with or be acquired by, and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
Third parties with your consent and in other circumstances
We may also disclose your personal information to third parties to whom you expressly ask us to send the personal information to, or to third parties where permitted under the Privacy Act or where required in order to provide our Services to you. This also includes:
• your authorised representatives;
• government and regulatory authorities and other similar organisations, as required or authorised by law or as required as part of the Services; and
• such entities that we propose to merge with or be acquired by.
We may need to disclose your information to third parties outside of Australia and service providers located internationally in order to enable us to provide the Services, this includes service providers and contractors who are located overseas (telephone answering service, data analytics, IT services) and data processing services.
Where we use a supplier outside of Australia, we will take reasonable steps in the circumstances to ensure that such overseas recipient does not breach the Australian Privacy Principles (except where such steps are not required under the Privacy Act).
We may also aggregate and/or make anonymous your personal information including sensitive information to make it available for the purposes of generating statistical data for the conducting of research and improving the Services.
Where you leave a review of our Products, or if you tag us in any of your own material (including any social media post on your personal account) you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate and create derivative works from, distribute and display such content through the world in any media.
5. Emails & Marketing
In order to provide the Services to you, you agree to receiving emails and other marketing materials from us for the following purposes:
• notifications about activity on the Services (which are set on by default) including order updates, recommendations, and general updates;
• communication from us or our representatives in connection with the Services; and
• marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing. This includes where you have signed up to our marketing or promotional newsletters.
By default you will receive these email notifications to your email address you nominate at registration.
6. Storage & security
We use third-party cloud providers that provide hosting, data storage and other services.
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measure to protect these systems. However, we cannot guarantee the security of your personal information.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Links
Our Services may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
8. Requesting access or correcting your Personal Information
Subject to the Privacy Act, you have a right to access and correct any personal information about you that we may hold. If you wish to request access to the personal information, we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
If we receive a request from you to access or correct personal information we will respond to you within a reasonable time after receiving your request and in the manner requested by you, if it is reasonable and practicable for us to do so. We may charge a reasonable fee for giving access to the information.
9. If we can’t collect your Personal Information
If you do not provide us with the personal information described above, some or all of the following may happen:
• we may not be able to provide the Website to you, either to the same standard or at all;
• we may not be able to provide the Products to you or handle your order effectively;
• we may not be able to provide you with information about the Website that you may want; or
• we may be unable to tailor the content of our Website to your preferences and your experience of our services may not be as enjoyable or useful.
10. Notifiable data breach
In the event that there is a data breach and we are required to comply with the notification of eligible data breaches provisions in Part IIIC of the Privacy Act or any other subsequent sections or legislation which supersede this Part IIIC, we will follow our relevant notifiable data breach procedures in compliance with the Privacy Act and relevant laws.
11. Updates
This Privacy Policy may be updated by us from time to time, and the updated Privacy Policy will apply from the date it is published on our website or otherwise communicated to you. Each time you use our Website you should revisit this Privacy Policy and familiarise yourself with any changes. Continued use of our Services (including our website) shall indicate your acceptance of any changes.
12. Enquiries, requests & complaints
Enquiries regarding this Privacy Policy or the personal information we may hold on you, should be addressed with the Privacy Officer, whose contact details are below.
If you think your personal information, held by us, may have been compromised in any way or you have any other privacy related complaints or issues, you should also raise the matter with the Privacy Officer.
We will ensure your claims are investigated and a formal response will be provided to you, within a reasonable time, considering the circumstances of your claims. If any corrective action is determined to be required, as a result of that investigation, we will take all reasonable steps to rectify the situation and advise you of such, again within a reasonable time considering the circumstances.
If we do not resolve your enquiry, concern or complaint to your satisfaction or you require further information in relation to any privacy matters, please contact the Office of the Australian Information Commission, whose contact details are below.
Office of the Australian Information Commission
| Telephone | 1300 363 992 |
| enquiries@oaic.gov.au | |
| Office | Level 3, 175 Pitt Street, Sydney NSW 2000 |
| Address | GPO Box 5218, Sydney NSW 2001 |
| Postal Address | 1300 363 992 |
| Website | www.oaic.gov.au |
Contacting us
| Entity | Artist Guitars Pty Ltd ABN 59 160 522 574 |
| Contact | Please contact us by submitting a contact us form on the Website. |
COOKIES POLICY
This cookie policy (Cookie Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporates Act 2001 (Cth)) (we, our, us) handles and uses cookies.
Capitalised terms used in this Cookies Policy have the same meaning as given in our Privacy Policy. Please ensure you carefully read our Privacy Policy in addition to this Cookies Policy.
What is a cookie
We use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed on the Website. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. Persistent Cookies can be removed by following Internet browser help file directions. Cookies may enable automatic logins when you visit in the future and may enable content customisation.
Some cookies are necessary to allow you to browse our Website, use its features, and access secure areas. The use of these cookies is essential for our Website to work.
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
• User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of our Website.
• Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
• Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
• User interface customisation persistent cookies are used to store a user’s preference regarding a service across web pages.
We use many tools to help us improve our Website. To this end, we use reporting and analytics cookies to collect information about how you use our Website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:
• First party analytics cookies - we use these cookies to estimate the number of unique visitors, to improve our Website and to detect the most searched for words in search engines that lead to our Website. We use these cookies to learn how our Website is performing and make relevant improvements to improve your browsing experience.
• Third party analytics cookies - we also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our Website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with our Website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.
Advertising cookies are used on our Website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our Website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our Website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here.
Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our Website to improve the experience of browsing and interacting with our Website. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.
We also use third party vendor re-marketing tracking cookies, including:
• the Google Adwords tracking cookie;
• the Facebook Pixel; and
• SmartrMail tracking cookie.
You can opt out of Google's use of cookies or device identifiers by visiting Google's Ads Settings. Alternatively, you may visit the Network Advertising Initiative opt-out page or control the use of device identifiers by using your device’s settings.
Third parties, including Google may use cookies, web beacons, and other storage technologies to collect or receive information from the Service and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt out of the collection and use of information for ad targeting using aboutads.info/choices
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
To opt out of these communications please visit the Network Advertising Initiative opt out page.
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
How do I control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
