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NUX NDR5 Atlantic Delay & Reverb Guitar Effects Pedal
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- 10 In Stock
- Dual delay + reverb pedal (Verdugo series)
- 3 delay types: analog BBD, tape echo, digital
- 3 reverb types: Spring, Plate (with Shimmer), Hall
- Stereo I/O (TRS), input level switch, USB for firmware; 9V DC power
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NUX NDR5 Atlantic Delay & Reverb Guitar Effects Pedal
The Nux NDR5 Atlantic features the best delays and reverb algorithms all in a single stompbox. You can choose between 3 delays and 3 reverbs, with the addition of the 'Shimmer' function particularly useful for creating unique atmospheres for your intro, outro and interludes. Tap time function and internal routing complete the picture.
(Power supply not included)
The Tech Features
Brand: Nux
Model: NDR5
Power Consumption: 300 mA
Power: 9V DC Center Negative (Not Included)
Delay Options: 70's Analog, 60's Tape, and 80's Digital
Reverb Options: Spring, Plate, and Hall
Tap Tempo: Yes
Input: TRS, Effect Loop Connection via Y Cable
Output: Stereo
(14830)
We use Courier services to ship our goods to you as fast as possible. Once the package leaves our warehouse the time to your door depends on your location, and any reported delays in your area.
We ship all orders for free. All deliveries are insured so if an item arrives damaged we'll happily refund or replace it for you. Check our warranty page for more information.
Purchases with Artist Guitars come with a 3-year Warranty. Warranty is only valid to the original purchaser and in the original country of purchase. Please take note of your order number to help us verify your purchase in the event of a warranty claim.
If the issue can be fixed by replacing a part, we will send it to you free of charge. Spare parts are shipped from our office in Sydney, Australia. If more extensive work is required our Customer Happiness department will arrange a free return slip or courier collection to get your item returned for further assessment.
Also included in your warranty is our industry leading 100 Days Change of Mind Policy
If you're not completely satisfied with the quality of any of our products, we'll be happy to arrange a free return of your product for an exchange or full refund, including any shipping charges. This also covers instances where you may have bought the wrong size or if you simply change your mind.
If you do require a return, just Open a Support Ticket and we'll either send you a reply paid label for Australia Post or arrange for a collection by courier. This will depend on your location and the product you purchased. If you have any trouble you can contact us.
Customer Reviews
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Kevin MullanVerified Buyer
A great pedal for Mandolim
After trying various individual pedals ( revrrb and delay) specific for the Mando, i am very happy with the NUX NDR5. Not only saves space on my pedal board but also allows you to tailor each effect to suit, engage one or the other, or both. Very flexible and delicately responsive. The added bonus is the shimmer effect which can vary in intensity when selecting plate hall or room. Great pedal, i would highly recommend it, and great price and service / delivery from Artist guitars. Cheers.
Store OwnerThank you for the great review! If you ever have any questions or need assistance, our team is always happy to help.27 August 2026 -
DaleVerified Buyer
Awesome Pedal!
This little combo is really well built, priced to sell & gets the job done. Just but it!
Store OwnerThank you so much for your review. We really appreciate it.30 September 2025 -
Robert GowVerified Buyer
Nux Atlantic delay and reverb pedal
Really happy with this pedal.. Its got just the right sound not muddy or too crisp....The 3 different delays are all very different especially when u have them on longer delay times..The reverb is a bonus..
Store OwnerThank you for your review! Please feel free to reach out to us if you have any questions.15 November 2024 -
Peter RyanVerified Buyer
Pedal from heaven
This pedal represented the last two effects I wanted, and I discovered they were probably the first two I needed. Great range of customisation available, and a very neat package!
Store OwnerThank you so much for your review. We really appreciate it.20 February 2024 -
Kyle DownesVerified Buyer
Great, versatile sound
Really impressed by the quality, especially for the price. Especially happy as the colours match my NORD, so looks great on stage. Was initially a little disappointed in the sound, but realised it was because I was running it in Mono, not Stereo. Once I switched, the difference was massive. The delays run from very subtle, to really fun intense effects - and the reverb is warm and customizable.
Store OwnerThanks for your review! We are glad that you like this pedal. Please do not hesitate to reach out to us if you have any questions, we are always here to help.2 June 2023
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DanVerified Buyer
Nux NDR5 Atlantic Delay and Reverb Effects Pedal
Solid construction and very useable reverbs and delays in a box. The stereo spread of the reverbs is especially nice, as is the input pad switch if your effects loop level is a bit hot. Only downside is the delay times change depending on which delay model is selected. It would be a bit more useful if the delay time was consistent when changing delays. Otherwise, very nice pedal
Store OwnerWe truly appreciate your detailed feedback about the pedal. Thank you for taking the time in writing it.10 May 2023 -
stuartVerified Buyer
yep...
The Atlantic is a goer for me... I needed to save space, tick, plus I enjoy the features, but, here's one thing I could never have seen myself contemplating: indicator LEDs that are adjacent and above the switch... I sit before my pedalboard, because I use my feet for other things and I'm solo.. Therefore, I can 't see indicator LEDs that are above their switches... Yes, I know: I am supposed to be as one with my sound and know where things are at, at all stages of the performance... But, in the heat of the battle, visual cues can be useful.... At some point I can see I will have to go in there, with a view to drilling some more holes, because I am unaware of another pedal that can give what the atlantic does....
Store OwnerThank you so much for the review. We really appreciate it.27 March 2023 -
Kieren HillsVerified Buyer
Bang on
I spent a while both online and talking to friends before I chose this. i was after a pedal that did both reverb and delay and this looked to be a great option. Was well priced on the artist guitars website so I figured i would grab it. Arrived within a couple of days and pretty much straight out of the box I knew I had made the right call. I am NOT using it for guitar - I have an old analog synth running through it and it is perfect - really nice rounded full reverb with a clear delay. After playing around for a while i am using the "hall" reverb and "80s" delay settings with the reverb first in the chain and have played around with the levels, repeats, and decay until I have it doing exactly what I want. Is nice when things just work the way they are supposed to
Store OwnerThank you so much for taking the time to share this feedback. We really appreciate the support!4 November 2022 -
Laurence BaxterVerified Buyer
Atlantic Reverb/Delay pedal
A great piece of gear. Well worth the money.
Store OwnerThanks for the support and we're happy to hear that you love your pedal.20 April 2021 -
AnonymousVerified Buyer
Superb unit
I’ve bought from Artist Guitars no fewer than 162 times since my first purchase back in August 2013 (yep — I went through my order history on the AG site and counted ‘em). These sales have ranged from picks/strings/pedals through to acoustics/electrics/basses/amps and everything in between. I mention this to illustrate that I’ve now reached the point where, if I see AG selling something, I’m extremely confident that it will (a) do what it says on the box; (b) represent good value for money; and (c) be backed by excellent after-sales service ….. And that brings me to my purchase of this NDR5 Atlantic, which is one of NuX’s “Verdugo” series of pedals (curious name, that, since “Verdugo” means “executioner” or “hangman” in Spanish, but I digress …..) Anyway, I needed both delay and reverb for a new pedalboard but, because of space limitations, my preference was for one pedal combining the two functions. There are plenty of demos of this one on YouTube, so, rather than describing the effects, I’ll just limit myself to some general observations ….. DELIVERY & PRESENTATION: Neatly packaged, and delivery from AG was super-fast (as I’m interstate, I expected to wait a week, but got it next day!). The included manual (in both English and Chinese) is small, but just adequate (of course, you can also download it from the web). There are no cables included, but then I wouldn’t expect them. BUILD QUALITY: Has a strong but lightweight (420g) aluminium chassis, and the dimensions of 105mm x 115mm x 57mm mean that it’s a little wider than your average pedal, but still smaller than having separate reverb and delay boxes. Black powder coating and white lettering with red knobs make for an attractive unit. Knobs and buttons seem of good quality (I haven’t owned mine long enough to judge their longevity). Connection ports (power, input, output, USB) are all grouped at one end, which helps when you’re saving space on your board. Power is standard 9V negative tip, but there’s no option for battery power. The manual doesn’t state what the power draw is — I saw one review that said the NDR5 uses only 6 mA, but that would seem ridiculously low for a digital pedal like this. Website stinkfoot.se (incidentally, a great site for looking up the power draw for most common pedals) reckons the NDR5 uses 120mA, and that sounds about right to me. SET-UP: Of course, you can just power up and start experimenting with the knobs but, if you want to tinker, there are options to run delay and reverb in parallel, or in series — and, with the latter, you can even specify the order i.e. reverb, then delay, (or) delay, then reverb. There’s also a mini-USB port for downloading firmware updates via your computer — probably worth doing when you first un-box the unit. Incidentally, the procedure for updating the pedal is not in the manual, and it’s not completely intuitive, so here’s a quick summary:- (1) Download the Firmware Update from the NuX support site (both Mac and PC versions available); (2) Start up the Firmware Updater — at this stage, it will show “No device found”, because it can’t yet see the NDR5; (3) WITHOUT ANY POWER CONNECTED to it, plug the NDR5 into your computer using a micro USB DATA cable (note: DATA cable, not a “charge-only” cable!); (4) Hold down the “Delay” and “Reverb” footswitches together; (5) While keeping those two footswitches held down, insert your power cable into the NDR5; (6) The “Delay” and “Reverb” lights should both be flashing, and the Firmware Updater should now recognize the NDR5 and show its name e.g. “NUX – ATLANTIC …- ######## - Device connected”. ….. At this point, you can select the update file that was downloaded along with the Updater, and start the update. IN USE: If you want to hear the effects, go watch the video on the AG site, or browse through those YouTube demos. I’d just comment that the sounds are clean, clear, and of good quality, and you can hear the distinct differences as you tweak the various delay or reverb types. (I’ve tried it with acoustic and electric guitars, bass guitar, and even baritone uke, and it works well with each (given appropriate settings).) And that “Shimmer” effect (accessed by holding down the Reverb footswitch) is just about worth the price of admission alone. (Although the manual says to use it with Plate Reverb, I found it also gives a great sustain on Hall Reverb.) ….. Oh, and I’ve seen online comments that the NDR5 could do with some tone controls but, hey, that’s why I have a 10-band EQ on my board! SUMMARY: A very good value unit, with effects that place it in a category above its Artist Guitars cost point. (And yes, I shopped around on price, and AG came in best.) And no, I don’t work for or have any affiliation with Artist Guitars (I live in provincial Queensland), but I do appreciate good products at reasonable prices, and with the assurance of a three-year warranty. ….. Is this the world’s best reverb/delay unit? Perhaps not — there are plenty of exorbi
Store OwnerThank you for taking the time in leaving such an informative and comprehensive revoew. We really appreciate your continued business and support with us.8 April 2021 -
Peter WVerified Buyer
Great sound, small footprint
Definitely a recommended buy; this is another NUX product that does what it says on the tin. It doesn't have as many knobs/adjustments as a separate delay and separate reverb but this is mostly a good thing... especially in live performance. Making up for the lack of tweakability is the quality of sounds provided - and the ease of getting from one good sound to another. The delays are all good representations of tape, bucket brigade and digital devices - and they've been tailored into very useful settings already. Ditto, the spring, plate and hall reverbs. You get to set the important parameters: delay time & number of repeats; reverb time. An important setting is 'Level'... how much of the delay or reverb you want to hear. This is done the way I wish every other manufacturer would do it: the dry signal is always at 100% and you're ADDING the delay/reverb to that (in effect, the delay/reverb is side-chained). This gets rid of the absolutely annoying nature of older "Mix" controls - where your dry signal is balanced against the wet signal. While that might seem a reasonable idea, in performance it's a bloody nuisance: you're playing (dry) at one level, then activate the delay/reverb... and now your dry level drops to (say) 70% to allow for 30% delay/reverb. Yes, it's the correct balance of dry to wet... but you need to turn your amp or guitar up to get the dry signal back to the same level as it was before you turned on the effect! Grrr! Another very cool feature: you can choose to run the delay and reverb in parallel (effectively like two separate signal paths) or series (delay feeds into reverb or reverb feeds into delay - the sequence is selectable). These options provide subtle changes which makes chasing 'the sound' much easier. Enough about the features (there's more). The build quality is excellent, the footprint is very small for all the functionality. And, most importantly, I never felt that the sounds were a compromise just to jam it all into one box. Are the delays as good as the boutique pedals? Not quite. Are the reverbs as good as the boutique pedals? Not quite. Are the delays and reverbs much better than practically anything other than the really high-end pedals? Yes, by miles. They're VERY useable on stage and in the studio. And it's much easier to get a great sound than most pedals. Life's too short to spend much time between songs tweaking too many knobs - and this pedal solves that issue very well. By way of reference, I ran it against a Strymon El Capistan (an $800 delay) with an Eventide H9 for reverb (another $800 pedal). Within ten seconds I had a sound out of the Atlantic that was within 95% of my a favourite lead sound on the boutique guys (a long-ish tape delay cascading into cavernous reverb, but never swamping the guitar). Then I went the other way, starting on the Atlantic: a short slap delay into a room reverb for slightly overdriven aggressive rhythm chunking on the back pickup. It sounded great on the Atlantic... and I was never able to match it - even with 5 minutes of tweaking - on the El Cap/H9 combo. In summary, if you can't get the Atlantic to sound good, you should probably examine what guitar you're playing and how you're executing it. I'd buy an Atlantic (at the price, you're practically stealing it) for its quality sounds... and the convenience and thoughtfulness of design are a real bonus. P.s. I paid full price for it, I don't work for NUX or Artist, I've been professionally involved in live and studio playing for too many decades to reveal here. On another note: The NUX Komp Core compressor is a really great product too. I don't know who does their electronic design, but: Respect! It's the most useful live compressor I've found - and I've tried practically every boutique compressor around. Cheers!
20 November 2020 -
AnonymousVerified Buyer
Why would you need anything else?
Honestly the best reverb AND delay I’ve ever played all things considered. Sure there might be other pedals that sound slightly (barely slightly) better but when you factor in the price and the features you get coupled with a great sound it’s too good to pass up. I’ve recommended it to so many mates and they’ve all loved it after buying it so I would not hesitate to recommend it to everyone.
24 May 2020 -
andrewVerified Buyer
Nux Atlantic reverb/delay pedal
Great value for money. Quality build and terrific modelling and amazingly versatile. Very fast delivery too.
12 February 2020 -
BrendanVerified Buyer
The best Strymon Pedal you've never seen
I hadn't had much experience with this pedal (even though I got it a few months ago), but after some time with it this morning, I decided it was going to be the pedal I was using for my gig this afternoon (I was that confident with the pedal). The only other pedal I used for the gig was a looper. I play ambient/acoustic guitar (nylon string) and this pedal worked a treat. I was happy to use the delay and reverb as standalone effects but I really enjoyed using the effects in unison. The shimmer effect on the pedal is a nice addition. It was really easy to dial in the effects instead of having to rely on digital menus. For my last gig I used 3 separate delay and reverb pedals and the Atlantic replaced them all. The design does look familiar and if it came from a boutique pedal company you wouldn't have much change from $ 500. This pedal was a great find and a steal at this price. Highly recommended.
29 December 2019 -
CraigVerified Buyer
Atlantic
Absolutely beautiful sounds from a ridiculously cheap pedal!!! The shimmer button blows my mind everytime!! Thank you once again Artist!!
8 March 2019 -
AnonymousVerified Buyer
Almost Perfect
Five out of five stars but it would be an absolute slammer if it did 100% wet signal for delay to get those lush ambient tones. I've set my to Reverb first (because it gives you the option and why not?!) so that if I use the Shimmer it cascades into glorious overtones by using the 60's Delay setting. Smart Tap Tempo in a sub $200 pedal? Yassssssss. And for the advanced user, you can split out your signal into stereo BUT ALSO have delay and reverb go to different channels of the stereo output. I'm using mine as an AB box with reverb on one and delay on the other, then going into more reverb/delay pedals. I need to give more stars but I can't. Works with guitars AND keyboard, if you were wondering. I made some lush string pads just this morning using the shimmer function and self oscillation. :D :D :D :D :D :D
8 March 2019 -
Matthew TawseVerified Buyer
Love It
We all know that the NUX Atlantic Delay and Reverb is the MOST beautiful sound going round. The biggest find here though is Artist Guitars. I buy lots of guitar bits and bobs from Aliexpress but am constantly frustrated with the poor responses from suppliers, the complete lack of quality and ridiculous shipping times. Artist Guitars is the intermediary between Aliexpress and the consumer. They appear to stock the same items and their prices are pretty much the same. Occasionally their prices are slightly higher but it is worth paying because they have already quality checked the goods. As an Aliexpress regular I know that it is rare to receive a guitar that is in a playable condition straight out of the box. And heaven help you if there is an issue with Aliexpress. Those suppliers never give you a satisfactory discount and never replace broken goods. So that little bit extra you pay when shopping with Artist Guitars is peace of mind. Great stuff. Very impressed.
20 February 2019 -
Scotty BVerified Buyer
Quality and Price!
This pedal is amazing not only in it's quality of sounds but for just under $200 you get something that matches the the big industry names at every level. If you have a limited board size, wallet spend but want to sound like a pro this little unit is awesome value and will last the distance.
29 November 2018
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We may collect personal information either directly from you, or from third parties, including where:
• you register or sign up to the Website;
• you provide information directly to us through the Services or on a hardcopy form (for example if you place an order for Products in-store);
• you use the Website to enter in user content including when you purchase Products and checkout on the Website;
• you use the Website generally;
• you subscribe to any of our newsletters;
• you contact us through our Website, in person, by phone or in writing;
• you submit any of our online sign up forms;
• you deal with us generally via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise;
• you interact with our Website, social applications, services, content and advertising; and
• you invest in our business or enquire as to a potential purchase of our business.
We may also collect your personal information from third parties including:
• referral agencies;
• government agencies and insurers;
• third parties who produce any content, advertising, and marketing campaigns for us that you may interact with; and
• our other service providers and publicly available sources.
Where we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. By providing personal information about another person to us, you represent that you are legally permitted to do so, and we will not be responsible for verifying any such authorisation.
Social media and cookies
We may also collect personal information from you when you use or access our Services or our social media pages. This may be done through use of web analytics tools, 'cookies' or other similar tracking technologies that allow us to track and analyse your Services usage. Please review our Cookies Policy for more information on how we handle and deal with cookies.
3. Use of your Personal Information
We collect and use your personal information for the following purposes:
• to operate the Website and provide services, products or information to you including to:
- assist in streaming and personalising information for you;
- enable us to process your orders for Products;
- enable us to process your personal data;
- to manage our relationship with you, including information about similar products or terms and conditions or send you an email reminder that a task you have performed on our Website remains uncompleted such an incomplete form or cart;
- enable you to communicate with us regarding your use of the Website;
- confirm your identity;
- to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing the services to you;
- communicate with you about your Account, or any transaction;
• to administer contracts including to negotiate, execute and or manage a contract with you;
• to be de-identified for the purposes of generating statistical data and improving the Website;
• for record keeping and administrative purposes, including accounting purposes;
• to administer, operate, protect, improve and optimise the website and our service offerings and customer experience;
• for advertising and marketing purposes (including for analytics);
• to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
• to enable you to take part in a competition;
• to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act 2003 (Cth)). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
• for quality, training and coaching purposes;
• to send you administrative messages, reminders, technical notices, updates, security alerts, and other information about our products and services requested by you; and
• to consider an application of employment from you.
You acknowledge and agree that we may also deal with your personal information in any other manner which is permitted by any agreement that we have in place with you, or otherwise in accordance with our other policies we have in place from time to time.
4. Disclosure of your Personal Information
We may disclose your personal information to third parties for the purposes contained in this Privacy Policy, including without limitation to:
Service Providers
We may share your personal information with service providers utilised by us in the provision of the Services to:
• develop and improve our Services;
• provide you with the Services;
• conduct quality assurance testing;
• provide support; and/or
• provide other services to us.
The service providers (and if necessary data processors) include:
• information technology service providers such as web host providers and analytical providers;
• mailing houses and such other suppliers that assist in delivering products and services;
• organisations who carry out credit, fraud and other security checks;
• payment processors;
• hosting services;
• content delivery services;
• IT support providers;
• marketing businesses engaged by us to disseminate materials to which recipients have consented; and
• specialist consultants.
We limit the information we provide to third parties to the information they need to help us provide or facilitate the provision of goods and services and associated purposes. We deal with third parties that are required to meet the privacy standards required by law in handling your personal information, and use your personal information only for the purposes that we give it to them.
Affiliates and Acquisitions
We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (Affiliates), in which case we will require our Affiliates to honour this Privacy Policy. In the event we are involved in a merger, acquisition or sale of assets we may disclose personal information collected by us to such entities that we propose to merge with or be acquired by, and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
Third parties with your consent and in other circumstances
We may also disclose your personal information to third parties to whom you expressly ask us to send the personal information to, or to third parties where permitted under the Privacy Act or where required in order to provide our Services to you. This also includes:
• your authorised representatives;
• government and regulatory authorities and other similar organisations, as required or authorised by law or as required as part of the Services; and
• such entities that we propose to merge with or be acquired by.
We may need to disclose your information to third parties outside of Australia and service providers located internationally in order to enable us to provide the Services, this includes service providers and contractors who are located overseas (telephone answering service, data analytics, IT services) and data processing services.
Where we use a supplier outside of Australia, we will take reasonable steps in the circumstances to ensure that such overseas recipient does not breach the Australian Privacy Principles (except where such steps are not required under the Privacy Act).
We may also aggregate and/or make anonymous your personal information including sensitive information to make it available for the purposes of generating statistical data for the conducting of research and improving the Services.
Where you leave a review of our Products, or if you tag us in any of your own material (including any social media post on your personal account) you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate and create derivative works from, distribute and display such content through the world in any media.
5. Emails & Marketing
In order to provide the Services to you, you agree to receiving emails and other marketing materials from us for the following purposes:
• notifications about activity on the Services (which are set on by default) including order updates, recommendations, and general updates;
• communication from us or our representatives in connection with the Services; and
• marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing. This includes where you have signed up to our marketing or promotional newsletters.
By default you will receive these email notifications to your email address you nominate at registration.
6. Storage & security
We use third-party cloud providers that provide hosting, data storage and other services.
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measure to protect these systems. However, we cannot guarantee the security of your personal information.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Links
Our Services may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
8. Requesting access or correcting your Personal Information
Subject to the Privacy Act, you have a right to access and correct any personal information about you that we may hold. If you wish to request access to the personal information, we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
If we receive a request from you to access or correct personal information we will respond to you within a reasonable time after receiving your request and in the manner requested by you, if it is reasonable and practicable for us to do so. We may charge a reasonable fee for giving access to the information.
9. If we can’t collect your Personal Information
If you do not provide us with the personal information described above, some or all of the following may happen:
• we may not be able to provide the Website to you, either to the same standard or at all;
• we may not be able to provide the Products to you or handle your order effectively;
• we may not be able to provide you with information about the Website that you may want; or
• we may be unable to tailor the content of our Website to your preferences and your experience of our services may not be as enjoyable or useful.
10. Notifiable data breach
In the event that there is a data breach and we are required to comply with the notification of eligible data breaches provisions in Part IIIC of the Privacy Act or any other subsequent sections or legislation which supersede this Part IIIC, we will follow our relevant notifiable data breach procedures in compliance with the Privacy Act and relevant laws.
11. Updates
This Privacy Policy may be updated by us from time to time, and the updated Privacy Policy will apply from the date it is published on our website or otherwise communicated to you. Each time you use our Website you should revisit this Privacy Policy and familiarise yourself with any changes. Continued use of our Services (including our website) shall indicate your acceptance of any changes.
12. Enquiries, requests & complaints
Enquiries regarding this Privacy Policy or the personal information we may hold on you, should be addressed with the Privacy Officer, whose contact details are below.
If you think your personal information, held by us, may have been compromised in any way or you have any other privacy related complaints or issues, you should also raise the matter with the Privacy Officer.
We will ensure your claims are investigated and a formal response will be provided to you, within a reasonable time, considering the circumstances of your claims. If any corrective action is determined to be required, as a result of that investigation, we will take all reasonable steps to rectify the situation and advise you of such, again within a reasonable time considering the circumstances.
If we do not resolve your enquiry, concern or complaint to your satisfaction or you require further information in relation to any privacy matters, please contact the Office of the Australian Information Commission, whose contact details are below.
Office of the Australian Information Commission
| Telephone | 1300 363 992 |
| enquiries@oaic.gov.au | |
| Office | Level 3, 175 Pitt Street, Sydney NSW 2000 |
| Address | GPO Box 5218, Sydney NSW 2001 |
| Postal Address | 1300 363 992 |
| Website | www.oaic.gov.au |
Contacting us
| Entity | Artist Guitars Pty Ltd ABN 59 160 522 574 |
| Contact | Please contact us by submitting a contact us form on the Website. |
COOKIES POLICY
This cookie policy (Cookie Policy) sets out how Artist Guitars Pty Ltd ABN 59 160 522 574 and its related bodies corporate (as defined in the Corporates Act 2001 (Cth)) (we, our, us) handles and uses cookies.
Capitalised terms used in this Cookies Policy have the same meaning as given in our Privacy Policy. Please ensure you carefully read our Privacy Policy in addition to this Cookies Policy.
What is a cookie
We use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed on the Website. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. Persistent Cookies can be removed by following Internet browser help file directions. Cookies may enable automatic logins when you visit in the future and may enable content customisation.
Some cookies are necessary to allow you to browse our Website, use its features, and access secure areas. The use of these cookies is essential for our Website to work.
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
• User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of our Website.
• Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
• Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
• User interface customisation persistent cookies are used to store a user’s preference regarding a service across web pages.
We use many tools to help us improve our Website. To this end, we use reporting and analytics cookies to collect information about how you use our Website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:
• First party analytics cookies - we use these cookies to estimate the number of unique visitors, to improve our Website and to detect the most searched for words in search engines that lead to our Website. We use these cookies to learn how our Website is performing and make relevant improvements to improve your browsing experience.
• Third party analytics cookies - we also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our Website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with our Website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.
Advertising cookies are used on our Website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our Website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our Website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here.
Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our Website to improve the experience of browsing and interacting with our Website. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.
We also use third party vendor re-marketing tracking cookies, including:
• the Google Adwords tracking cookie;
• the Facebook Pixel; and
• SmartrMail tracking cookie.
You can opt out of Google's use of cookies or device identifiers by visiting Google's Ads Settings. Alternatively, you may visit the Network Advertising Initiative opt-out page or control the use of device identifiers by using your device’s settings.
Third parties, including Google may use cookies, web beacons, and other storage technologies to collect or receive information from the Service and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt out of the collection and use of information for ad targeting using aboutads.info/choices
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
To opt out of these communications please visit the Network Advertising Initiative opt out page.
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
How do I control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
