How to Track Your Order

If your order was shipped by Australia Post Eparcel or Courier, tracking your order is very easy!  

  1. If you have a username and password, you can log in and track your order from your account.  You can log into your account here.
  2. Alternatively you can look up you order confirmation email (you can do this by searching your email for the title: "Artist Guitars Pty Ltd Invoice and Dispatch Notification For Items On Order".  Then click on the link for online tracking shown below.


 

Artist Guitars Online Tracking


 
Unfortunately small items sent by letter cannot be tracked because they will be sent by regular post.  To see estimated delivery times to your area, check our Shipping Page.

If your item hasn't arrived and it's passed the estimated delivery time, feel free to Contact Us.